Mrs Ashwell, March 2013
Friendly, efficient and reliable.
The whole process from start to finish was pleasant. The
showroom ladies were knowledgeable and friendly. After we ordered
our sofas, the time frame was consisely explained by email, and the
delivery team were just as polite and efficient. An all round good
experience, and our sofas look fabulous. Our dog thought so too,
within minutes of delivery we found him curled up asleep on one,
and he is never allowed on the sofa!
Mrs Vick, February 2014
From start to finish excellent service.
Good customer service and kept to promoises for delivery. Good
coomunications about progress of order and delivery. Sofa exceeded
Mrs Howard, November 2013
Well made, comfortable sofas
This is the second time we have used Sofas & Stuff. We were
so impressed by the first three sofas we bought that when it came
to replacing one in another room there was no question of which
company we would use. This one is a different style but ideal for
the room, and with so many fabrics to choose from we found one
which fitted the decor perfectly.
Ms Irving, November 2013
Fabulous and stylish sofa
Good service, well made product and beautiful material.
Mrs Cordle, October 2013
Excellent sofas AND CHAIR, highly recommend the service from
start to finish
Smart showroom in Fulham, with a good selection of sofas on
display and a good many options on colour/texture. Helpful staff
Manufacture took a fair while- but it came from within the UK,
and we were kept aware of the rough dates to expect things.
Delivery was smooth, and the team were helpful. Very pleased with
the end product- and all at a good price.
Diana, August 2013
Dear Sofas and Stuff,
I have just recieved 2 sofas from you. From the moment I walked
into your showroom at Chilton Foliat, I knew that my search for
sofas was over!
The Barn was a joy, beautifully laid out, enough to see, but not
cluttered. The sales woman, knowledgable, friendly and helpful.
Also I was offered a perfect cup of coffee..... I was sold.
I was kept informed of the progress of the order, and the sofas
arrived exactly as expected. This was something of a miracle as I
life in a very isolated spot, and many a delivery van has been
lost in the wilds of Oxfordshire.
All in all, a great experience, a 5 out of 5.
Denny, April 2013
We are delighted with the quality of our three new sofas. We received, polite, friendly and professional service when we visited the showroom near Harrogate, and this was followed by a prompt reply to any enquiries that we subsequently made. We had to wait a little longer than we had hoped for delivery but this was because the fabric that we selected was unavailable at the time of ordering. The guys who made the actual delivery arrived on time and unpacked and installed the furniture with extreme courtesy and care.
Wendy, March 2013
I visited the Yorkshire store. The service was excellent and Claire was very helpful on fabric choices. For one sofa we used the standard fabric and for a chair we selected our own fabric. Communication via email was very efficient and the whole process was very smooth and pleasant. I would definitely recommend Sofas and Stuff and use them again in the future. 5 out of 5!
I was called 48 hours before delivery and given a two hour slot, but as I work five minutes from home they rang me enroute. The only negative was that it was a rainy day and the delivery men walked into the house with their boots on, across the new cream carpet! Ideally, they should have shoe covers or a couple of sheets to cover the carpet. They did assemble the furniture and take away all the packaging
Rutherford, December 2012
I loved everything about Sofas and Stuff - their Sussex showroom is delicious and I wanted one of nearly everything!. Staff very helpful and knowledgeable and my sofa and chair were delivered within the time promised and are gorgeous as well as being of
a very high quality. The best sofa
company I have used.
Carol, July 2012
We visited the West Sussex showroom one wet Sunday in June . The service in the showroom was excellent. Coffee provided and the staff answered all our queries with knowledge. We placed an order for 2 sofas.
The after care was frustrating as our email and home address had been written incorrectly on the invoices and order despite me spelling our surname and address .It took two further attempts to get it right..
I also ordered some extra material which was sent a metre short .I was told that the showroom ordered the material by phone and either someone had written it down wrong or they had said the wrong quantity, neither was my fault..initially said they would order me the extra metre.I pointed out that I needed it in one piece .This was rectified but meant I had to wait for the correct amount and then had to return the first roll back to the show room which was a 30 mile journay
The sofas have arrived , very comfortable, and just what we wanted. The delivery men phoned when they were 30 minutes away and were very friendly and accommodating . I was overall very pleased with my experince with sofas and stuff. Just need to concentrate on small details which can niggle a customer.
Eddie, July 2012
"The Sussex showroom was pressure free and dare I say comfortable. Delivery was delayed for a few weeks due to a batch faulty fabric, well I would rather wait than have a dodgy sofa, but it was delayed. The sofa itself is perfect and I loved it on sight and still do. The delivery guys where polite and kept their word. So apart from the wait the whole thing was a pleasant experience. I would use them again."
Jim, July 2012
A very nice firm to deal with extremely helpful and obliging
Went to Tunbridge wells showroom the staff where very helpful and showed us a wide selection of fabrics and spent plenty of time finding out what we wanted.Good communication and information.A nice shopping experience
Stephanie, June 2012
Absolutely love my new sofas! The whole shopping experience at the Fittleworth Showroom was very enjoyable and the staff were friendly, helpful but most of all they were patient!! The sofas were ready before the 6 week delivery period and the delivery guys were brilliant and let me choose the delivery time 2 weeks in advance. I would recommend Sofas and Stuff to ANYONE to needs a new sofa and doens;t want the cheap rubbish available on the High Street. Thank you!!
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Eleanor, March 2012
Very happy with my comfortable Coniston sofa, service and delivery from Sofas and Stuff. I went to the Parsons Green showroom, close to the tube stop.