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beautiful British sofas and beds

Truly enjoy the British Indian Summer while it lasts, with Crimson Sunsets and 10% off all purchases

What people say...

We've had some really positive feedback from people who've bought their sofas from us. Some of this feedback has been sent to us directly, and some has been posted on other sites. For ease of reference we have re-produced a cross section of comments in one place, so that we could share what others have said, with you.

Mrs Deacon, September 2014

Once again I have been delighted with my purchase from Sofas and Stuff.  Last year I bought two chairs both covered in Moon's pure wool and this year I have just purchased two more - same beautiful quality fabric in a different colour scheme.  I purchased the chairs from the Edinburgh branch of Sofas and Stuff where the girls were extremely helpful.  On both occasions I picked the style of chair that I wanted and then showed the girls the objects I had brought with me that indicated the colour scheme I was trying to match.  Before I knew it we had just the perfect material in front of us - it was a quick painless process.  I am delighted with my purchases.

Mrs Owens, September 2014

So good we bought another!

We bought a Ronaldsay in Barra Plain. Although it did take a few weeks to make, it was delivered when due and is of excellent quality. In fact we liked it so much we ordered a second one and were given a discount to thank us for our repeat business. Good all round service.

Kris, September 2014

Gorgeous sofabed with matching footstool

I ordered the Ashdown sofabed in Fisher grey and a matching footstool with it so when the bed function is not used, I can convert my sofa into a 'corner' sofa. It does look amazing! I have a fairly tight space in my 1 bed flat however the large sofa fits in perfectly.

I was kept up to date with the progress and the items were delivered within the timeframe I was given by 2 very helpful delivery guys. They turned up just before 8am and within 15mins they were gone and my lovely sofa all set up, sitting proudly in its new home.

Due to work commitments I wasn't able to go to the Parsons Green showroom hence I had a bit of a reservation how they may turn out to be. However I did not need to worry; the sofa and the footstool are beautiful, sturdily made and just as described on the website. The material has its own 'personality' and changes its depth of colour depending on the light density in the room which makes it even more gorgeous.

Thank you for the lovely items! They shall be long cherished.

Mr Boggis, September 2014

Brilliant...

Never normally carry these reviews out but feel compelled to after such a pleasant experience and quality product received.

Start to finish was helpful. Even delivery lads were super. They puffed the cushions!? Obviously slightly more expensive then your high street but you get what you pay for and more. The sofas are a wonderful quality. Would recommend them to anyone. Thanks.

Miss Hamilton, September 2014

Worth the wait

Staff in the Edinburgh store were very friendly and helpful. Delivery estimate was 8 - 10 weeks and it took 11 weeks in the end but the furniture looks great.

Both sofa and chair very comfortable. Only problem is that there is a smell from the sofa... hopefully it will fade but it's been a few weeks now and it's still noticeable!

Mr Horne, September 2014

Excellence

Excellent delivery service with great care to avoid any damage despite a very difficult domestic configuration!

Showroom staff very helpful.

Product well up to expectation.

Overall a very good experience

Mrs Silburn, September 2014

Great service, loved our sofa

Great choice of fabrics.

The Sofa looked great when we got it.

Would definitely buy from them again.

Ms B, September 2014

At every stage in the process I felt valued and well advised by people who love their product without feeling the need to be pushy or to rely on worn out selling cliches.

Visiting a barn is relaxing and gives a full idea on how different sofas and fabrics would look. It was the only place I could imagine being able to take my partner to look at sofas as the dreaded retail parks which house the likes of dfs etc are total anathema to him. Equally, I couldn't rely purely on the internet to make decisions on such an important purchase.

The whole experience was very reassuring and just what we needed as the reason for buying was to replace damaged items due to being flooded. The one glimmer at the end of that awful experience was being able to refresh our furniture and this was the perfect starting point.

Our very first visit was at Easter and Cindy was incredibly patient with us; we finally made a decision to go ahead at the beginning of May. We asked for a delay to your usual delivery target as we had new floors going in and didn't want the new sofa before that was complete. We had our fabric which we ordered for recovering exisiting sofas delivered very promptly and the sofa came when we returned from holiday at the beginning of August. As a comparison, a friend of mine who ordered from a different company back in March had still not received her sofa by the end of July !

The Barra linen in steel is perfect in our house and we are really pleased with it and the sofa is incredibly comfortable.

Thank-you for such great service; I think you epitomise the attitude behind underpromising and over-delivering.

Mr Davison, September 2014

Overall a good experience

Very happy with the product. The service was generally very good; pleasant and helpful.

A few minor niggles such as my email address being wrongly spelt (despite this having been pointed out more than once) and errors in the start date on the Stainguard warranty (which is being corrected) mean 4 rather than 5 stars.

Mr Tett, August 2014

Helpful, knowledgable staff and well organised delivery

We've bought two armchairs and two sofas this year from the Nailsworth branch. First of all it's a pleasant shop. Well laid out and spacious. The staff were friendly and gave us lots of good advice.

Communication was excellent. There was an email to let us know when the furniture would be ready, then phone calls to arrange a delivery date and time. The delivery guys turned up when they said they would (having phoned a hour before to warn us) and careful and efficient.

We'd certainly buy from them again, but I don't think we'll have to because this furniture should last for years.

Miss Smith, August 2014

High quality bespoke sofas - very comfortable

Great service in store very one on one, amazing product knowledge, so many fabric options to choose from. quick to follow up on emails. Brilliant variety of sofas and model options.

Extremely unhappy with aftercare. Once order placed and money exchanged, no contact or update at all from the company. We were promised a 6 week delivery, technically on order form it states 6-8 weeks but we we're told no more than 6. By 9 weeks had not heard anything - had to chace. Did not hear back for another week once we were on holiday and eventually the sofa arrived 12 weeks after we ordered with no explanation or anything else offered. Would really put us off ordering anytjkf again.

Mrs Wooliams, August 2014

Best sofa we've ever had!

It was a really good experience going to order our new sofa at Sofas and Stuff at Petworth. There was a huge range of styles and fabrics to choose from and we received really helpful advice. We'd been looking for a new sofa for months. When the sofa arrived (put in position and unwrapped by the delivery people!) it was even more beautiful than we imagined. The quality is great and it's almost too gorgeous to sit on! When we do it's really comfortable. Thank-you Sofas and Stuff.

Mr Jacklin, August 2014

Everything went exactly as promised.

Sofas and Stuff were very keen to provide us with exactly what we wanted. Our visit to Bishops Stortford was pleasant and fruitful, we were able to make up our mind on the first visit, without pressure of any kind.

After the order was placed everything happened exactly as explained and on time. Delivery was made to suit us. We are delighted with our sofas and have no hesitation in recommending Sofas and Stuff.

Verity Jeffery, August 2014

Sumptious sofa

I am so happy with my sofa, it is large, squishy and sumptious....what more could I ask for?!

The customer service at Sofas and Stuff was exemplary and it was nice to speak to people that really like their job and enjoy what they do. I highly recommend Martyn and the gang at Sofas and Stuff (Parsons Green), especially the delicious flapjacks that you hand out!

Customer, August 2014

Excellent service

From ordering to delivery it was a pleasure to deal with Sofas and Stuff. The staff were friendly and efficient and we were kept informed of delivery details by email and phone. We are delighted with our purchase and would use them again.

Emma, August 2014

Perfect sofa, great staff- recommend!

I bought a sofa from the sofas and stuff guys that was in the clearance. I was still treated as a valued customer, given a fabric sample, and even offered a coffee in the shop!

I visited the London showroom to check out the sofas I'd seen online. They're welcoming and attentive, but leave you to browse in your own time. You dont feel like they're looking over your shoulder, but they're there when you have questions.

The delivery chaps were prompt and friendly, and it was useful knowing the time they expect to arrive to deliver too.

I was very pleased with my sofa which I've now had for 2 weeks. Comfortable, great colour and fits in my flat perfectly

Katrina, August 2014

Just wanted to say how absolutely delighted we are with our lovely chair. It is very well made to our specification & very comfortable! I was also impressed with the delivery service who placed the chair where I asked & unwrapped it, taking away all the packaging!

Mrs Barnden, August 2014

Superb sofas and stress-free shopping!

Really thrilled with our 2 new sofas. Even my husband who hates shopping raved about the experience of choosing new sofas at The Barn. Very friendly and knowledgeable service - brilliant range of sofas in all shapes and sizes with a wide choice of fabric options. Delivery was prompt and efficient. The delivery men even unpacked the sofas! I couldn't recommend Sofas and Stuff more highly.

Mr Schooling, August 2014

Excellent

Very satisfied.

Mr & Mrs Hodgson, August 2014

WE were very happy with our visit to your showroom.

The service was professional friendly and helpful.

After placing our order we were advised of progress

and when our sofa would be delivered. Your delivery

team arrived on time and carefully brought the sofa into

our sitting room, fitted the legs and placed it as requested.

What a pleasure to experience such efficient service and

by the way we are delighted with the sofa!  5 0ut of 5!

Carol, August 2014

So what to say about our sofas?  yes we had to wait a while for them, but they are absolutely gorgeous!!  so worth the wait.

They look amazing - exactly the "cottagey" look we wanted, and they are exactly right for our sitting room.  Love the fabric, and love the scatter cushions in a contrasting colour.

Comfort - yes they are so comfortable, while supporting our backs as well.

Delivery men - brilliant! very punctual, very efficient and very friendly.  Couldn't have wanted better.

Oh, and the ladies in the showroom when we went to look - so helpful and friendly, helped us lots to make the right decision for us. Thank you so much Pamela, Maira, Hector, and all at the Woodchester showroom.

Overall rating of the whole process - ten out of ten.

S Wallace, August 2014

Brillant, friendly, helpful and fabulous sofas!

I cannot recommend Sofas and stuff more highly! Fantastic company from the moment you step through the door of their beautiful showrooms and see their fabulous sofas! We went in for a look and ended up with three products!!

They are friendly, helpful and nothing is too much trouble. I had photos of samples sent to me when I got worried over matching current furniture after I had ordered my sofa. Coffee and a warm welcome guaranteed.

The sofas are just gorgeous. I also ordered a beautiful footstool which I modified to my own taste, and again they couldn't have been more accommodating. The fantastic armchair was not needed but we just couldn't resist once we sat in it!

Informed of the progress of my order throughout, the delivery was booked at my convenience. The delivery drivers were great. Not bothered by the out in the middle of nowhere location, they trundled down a very narrow track and found us. Happy to help, the set the whole lot up for us in a very jolly manner.

My experience was top notch from start to finish. My next sofa (I hanker for a chesterfield) will always come from Sofas & Stuff!

Amie, August 2014

It felt like my husband and I would never find a sofa we liked, we have been searching for years. Literally.  I have sat on more sofas in generic sofa showrooms than I have had hot dinners....well it felt like that anyway! Then I realised that "generic", mainstream, retail park sofa showrooms were where we were going wrong.  We didn't want generic, we wanted special.

Within ten seconds of arriving at the Sofas and Stuff showroom, I knew we would find something we both liked. Within an hour, we had finally found something we could agree on. Cancel the relationship counseller, all is good.

The choice of style was great and the fabric samples were amazing.  We have probably chosen the least child friendly option for a family with 3 young children, including a sticky handed toddler however, we love it....we just made sure we bought the stainguard insurance too!

Mrs Leng, August 2014

A classy experience from start to finish!

Visiting the Harrogate showroom was a delight, easy to park, friendly staff and a glorious variety of sofas to try out with complimentary coffee in hand. I chose the Ronaldsay in Harris Tweed and I have not been disappointed. It ticks all the boxes: it's comfortable and practical but stylish and sophisticated. My only regret is not buying two of them !! It's a definite yes from me...

Ms Wilson, August 2014

Beautiful showroom,fab location - with lovely sofas

Very helpful and attentive staff with a great selection of sofas.

Mine was delivered, when they said it would be and I love it.

The only criticism I have - is with the delivery company, they were polite to me, but not to my builders - so for me, it was a little scary.

But I would definitely recommend this company and I would buy from them again, In fact I am buying another sofa from them.

Mrs R, August 2014

We are in love with our new sofa.

Jason and Tracey at the Herriard showroom were a delight to deal with.  They were enthusiastic, unpushy and patient! They helped us solve the problem of getting a sofa through our tiny cottage doors, by arranging to have one made in two parts.  The highlight of our already happy experiece with sofas and stuff was winning the Easter egg hunt and a huge reduction on the cost! The delivery men arrived on time and put the sofa together efficiently with only slight grumbles from one. The sofa looks wonderful, the colour of the linen is perfect and we are thrilled with our purchase! 5/5 and we have already recommmended sifas and stuff widely!

Miss Gunn, August 2014

Great sofas and sales team, bad delivery guy

The sales team was fab, really helpful. Sofas is great. But un-fortunately the delivery guy had a bit of an attitude problem and was less than helpful. Shame.

Louisa, August 2014

Great quality sofas; friendly, helpful and informative staff; an excellent choice of products and fabrics.

We bought 2 new sofas and were impressed with the choice of styles and the hundreds of fabrics. It was really nice to be able to select the style of sofa and choose the covering and legs, it felt very personal. All the staff were incredibly helpful and the showroom was in a beautiful setting! The sofas were delivered within the promised time scale and were even better than expected!

Mrs Broadhurst, August 2014

excellent

Good products, helpful staff, excellent quality and delivery team

Mrs Wilson, August 2014

the best sofa ive ever had,.

The show room where you can sit on and look at the extensive range of sofas was great... , light , bright and airy ,the offer of a cuppa also helped as we were there along time choosing . All the swatches and fabric books were there to. The staff were friendly , helpful and great in advising us where to start. Delivery was good, and the guys got the sofa in with no problems. The only thing i found a bit tricky was balancing time off work to accommodate specific delivery days. The sofa is

the most comfortable , and feels like complete luxury ... Fab

Debbie & Peter, August 2014

The sofa’s arrived safe and sound and the two delivery guy’s could not have been more helpful.

The whole experience has been fantastic. The moment we went into the Tunbridge Wells store we were put at ease, given coffee and allowed to wonder around. When we needed help and advice it was provided and when it came to choosing fabric, cushions and a foot stool, the lady in charge gave us some very good ideas on matching fabrics and design.

Once we had placed the order all went to plan and when the sofa’s were available you kindly kept them for a month until we moved into a new house.

We had been recommended to the company by a colleague at work and we will and do recommend you to our friends.

Mrs Copas, August 2014

We love our new sofa. Your Hungerford shop has a great range of sofas with a wide selection of stylish material at competitive prices. We couldn't have asked for a more helpful service. The delivery was prompt a d efficient. 5star all round- thank you.

Wendy, August 2014

I visited your barn nr Tunbridge Wells regarding the need to purchase a sofa from you.   MY husband and I had excellent service from your staff and in fact her advice as to which fabric to choose was greatly appreciated.

Arrangements regarding delivery were on time and the delivery carried out perfectly by very polite drivers.

Thankyou very much for your service which in my opinion was excellent and I would definately recommend Sofas and Stuff to anyone.

Mrs Orange, August 2014

Fabulous furniture, I wanted it all!

Most sofa shops advertised online are in London so it was great to find one reasonably close, in Woodchester. You really cannot buy a chair or sofa without sitting on it first. Found the perfect armchair, the service at the shop was friendly and efficient ,and delivery quicker than estimated .I would definitely highly recommend this store.

Mrs Towns, July 2014

Sofa-r so good

We visited the showroom near Harrogate and fell for the Holmfirth, a classic sprung sofa that is a joy to sit on. For a quality sofa I would recommend Sofas & Stuff.

Sarah, July 2014

lovely squashy sofa

Yes, we had to wait a while and yes, it wasn't cheap - but we love our big new sofa and Sofas & Stuff couldn't have been nicer.

Mrs Lyons, July 2014

A great chair to go with our sofa also from sofas and stuff

We have been very happy with our two purchases. The sofa and chair are extremely well made and we love the colours and design of the materials. Nikki provided excellent advice and suggestions which helped our decision making. We highly recommend sofas and stuff and will be going back as and when we need further furniture.

Ms Peers, July 2014

Delighted with service and sofa.

I was made so welcome by John, Tracy and Jason at the Hampshire branch and really enjoyed the whole experience of choosing and buying my beautiful sofa. They all showed such enthusiasm for their sofas and really took on board my requirements and so my sofa is exactly what I wanted and exactly right for me. Thank you for a memorable experience which I tell everyone about when I show them my new sofa!

Helene, July 2014

I'm very happy to give you a review of the bed we bought from you as we love it.  The super king Valentin bed with the luxury mattress is fabulous. As my husband said "I wish we had a luxury bed like you find in the top hotels.. oh wait, we do!"

 We didn't visit the barn.  I made the order over the phone and the lady I spoke to was incredibly helpful.  The delivery people were fantastic. They held on to the bed for us as our building work ran over and the were very helpful with the delivery, especially as the mattress is so heavy!

Miss Houlihan, July 2014

Charming helpful service

There was a problem due to email breakdown. The staff, particularly the charming Martyn, sorted everything out to my satisfaction with speed and efficiency. Love the sofa and chair. Thank you. Patricia Houlihan

Mr Hadfield, July 2014

good personal service,they reacted quickly to the sofacover problem

the new sofa had a stretch problem on the seat,on reporting this.the company sent someone to examine it and promised to send an expert to adjust it. we await the result in a few days time

Mrs Hardy, July 2014

Lovely Lovely Lovely

Thank you so much for the most beautiful sofa. Now I have to think about maybe an armchair.

Ms Feather, July 2014

Truly great shopping experience underpinned by fantastic product and service.

What a fab experience, no hard sales, no endless showroom of furniture you don't want to buy, no noisy, impersonal store. Instead, a beautiful location, (Herriard), a calm and inspiring showroom full of furniture you do want to own.

The team have endless amounts of patience, make you feel welcome and valued. They are on hand to advise, explain and educate but not pushy or intrusive. And, do everything they say they are going to do, when they say they are going to do it! A rare thing indeed these days!

The product is well crafted and there is the right amount of choice but it's not daunting.

At all stages customer service levels are of the highest standard ( and I should know as I'm a client services director ) and the whole process from purchase through to delivery was seamless and efficient.

There is nowhere better to buy sofas and stuff!

Anna, July 2014

great sofa, great service

Our sofa is really comfortable, the perfect size and arrived within the stated time. We are so pleased with it. Many thanks to Sofas and Sutff for their advice

Mr Turney, July 2014

Very efficient. Excellent furniture

Service is very good. They had to sort out one problem but it was done efficiently and resolved in good time.

Like the range of products and ability to choose fabric etc.

Gave good advice and were not too pushy.

Miss Parsonson, July 2014

Friendly staff, exceptional service and products.

I just found the whole experience stress free and easy. I don't have much spare time so I wanted someone to walk me through the products and plus I wanted good quality, British made goods!

I went to your Parsons Green show room and was left to walk around and was then approached by Nadia Strachan, who helped me choose my mattress, bed frame and sofa bed. She took the time to show we each item and discussed the pros and cons of each.

I have ordered all 3 items and so far very happy with the recommended mattress. I am awaiting delivery of the bed frame. Due to the access to my flat I am unable to accommodate the sofa bed, which is most disappointing as the sofa bed I chose was the best I had seen. Nadia kindly suggested another option for me but this was also unsuitable. This after sales service has been very good.

I will be returning to buy an arm chair. Won't be considering any other retailers!

Mrs Suffolk, July 2014

Helpful friendly staff, lovely selection of well made sofas.

We visited the Petworth showroom a few times, and on each occasion the staff were very helpful. Offered advice on fabric, an weren't pushy at all. Loved the choice of sofas, and we are very pleased with ours. I was getting a bit impatient though, 9 weeks delivery seemed to drag on!

The delivery men didn't wipe their feet as they came in or offered to take their shoes off, as it had been raining.

Many thanks for the lovely sofa and very expensive, one of a kind, foot stool.

Mrs Tyler, July 2014

Loving my Sofa's..................

Could not wait to take delivery of my two sofas - when the lorry finally arrived I was so excited - they were fab both of them meet my expectations and we are so happy - we have decorated the lounge and the new sofas are my pride and joy - so stylish and above all comfy - :))

Would recommend Sofas & Stuff for your new sofa

Mrs Susan Sang, July 2014

FANTASTIC SOFAS FANTASTIC SERVICE

I had been looking for sofas for quite a while and nothing had quite been what I was looking for. I then rang Sofas and Stuff at the show room near Basingstoke and the gentleman I spoke to was so unbelievably helpful, I could hardly believe it! I then visited their beautiful showroom near Alton/Basingstoke and received just the sort of service one always hopes for. I consequently ordered two sofas which have now arrived and I have not been disappointed with them. In fact, I absolutely love them!

C Hayward, July 2014

Lovely shop, superior service, great range.

I was looking for a new pair of sofas when I happened to drive past the shop. It had exactly what I was looking for. I chose the sofa with ease with some expert help and friendly advise from the shop staff. However I struggled to choose the fabric and ended up sourcing my own which the shop were happy to buy in for me. This is the sort of service that makes them stand out. The sofas arrived within the guide time with great chaps to deliver them. My only complaint is that the legs have need to be tightened as they seemed a little loose to start with. They are still prone to movement, so we will keep an eye on them.

Boris, July 2014

Top banana

Great service from my first visit to the showroom right up until delivery. The sofa is absolutely amazing - so comfortable and so well made. I recommend Sofas and Stuff to everyone!

Mr Moody, July 2014

very good product and good customer service

not cheap and waiting time for delivery a bit long but overall a very good product and good customer service

Mrs Green, July 2014

This is the second time I have ordered furniture from Sofas and Stuff. The first Kentwell sofa I ordered was sold with my last house as the new owners loved it so much!

My second order has given me the opportunity to have an even larger version of the Kentwell sofa and a Kentwell chair this time and I am very happy with both items - so comfortable. As before the service was very good from the start as I wished to again use my own fabric & Martyn at the Parsons Green branch was a great help as he was with my first order.

Using my own fabric also meant that it was easy to customise/personalise the style of the finished item to suit my own decor as well as keeping fabric costs down. I am very pleased with the end result and it arrived sooner than expected.

Delivery was very good and although the guys were running late (not their fault) they kept me informed with more than one phone call which was very much appreciated given their busy day. Only slight negative was that the poor delivery guys had not been informed of our being in a third floor flat with no lift - something I made clear from the start. It would have been helpful if they had been given this info particularly as I made a point of it at time of order.

All in all I would not hesitate to use Sofas and Stuff again - I'm already thinking of ordering another chair…….!

Emily-Jane, July 2014

The most pleasurable sofa shopping experience ever!

We found sofa & stuff via an internet search and realised it was a local firm to us so took a look. Was so easy to view the styles on line, and the sample ordering was quick and easy. We decided on the sofa and fabric without needing to visit the store, got great customer service on line and via email updates. The delivery was as communicated in a 2 hour time slot on a pre advised day. We couldn't be happier with our new sofa and indeed the whole experience. We shall definitely be using sofa & stuff again and have already recommended to 2 lots of friends who have ordered from them too!

Mrs Mcfarland, July 2014

Pleasing service

My new mattress arrived 10 days ago and I am very pleased with it, as I was with the excellent advice and help I received from Philippa Blanchard when I ordered it from Sofas & Stuff from the Chilton showroom.

Ms Stanworth, July 2014

Lovely new sofa - we're calling it a slouch not a couch!

Sofas and Stuff staff at Nailsworth were very friendly and helpful. - It made choosing a sofa a pleasurable experience.

We will come and browse again.

The delivery staff were also very helpful - thank you to them as well.

Mr Taylor, July 2014

A pleasant and enjoyable experience

Glad we went to sofas and stuff they had a good selection of furniture and the choices of fabrics was brilliant.The staff were very helpful as well.All in all a pleasant experience.The only hic up was on the delivery our furniture came on two seperate days a week apart.

Mrs Sadlier, July 2014

Sumptuous Sofa!!

The team were very helpful when I arrived hungover on a Snnday afternoon and they helped (slowly) to talk me through their range and options. Can you imagine my delight when they advsied I could have the length and width made to measure at a small incremental cost. 4 - 5 weeks later the sofa has been delivered and has exceeded my expectations - although wish I would stop fallign asleep on it at night!!!

Mrs Rowland, July 2014

Sofas look even better in our sitting room than they did in store

Good quality and comfy, even the basic range material that we went for looks good. Loose covers do not appear saggy and have a good fit.

Mrs Seymour, July 2014

Looks Great!

I found Sofas and Stuff on the website and we were impressed by their interesting range of sofas. We went along to their showroom specifically to look at the Haresfield We wanted a style that was a bit different and for us, the Haresfield was contemporary in design but incorporated the chesterfield traditional leather style too. The staff were very welcoming and helpful and we spent a lot of time over two visits considering our choice of leather and back cushions. The finished look is really lovely - it's very comfortable (we had the firmer foam cushions to avoid the 'sat in' look) and we are very pleased with our new sofa.

Ian, July 2014

Good Coffee, Nice Sofa.

The staff are very helpful and friendly. The coffee and biscuits are very nice, whilst you choose your sofa. The sofas arrived early, with good communications from all. Overall a very pleasant experience.

Mrs Somerset, July 2014

sofa so good

We had a lovely experience at the warehouse, beautiful furniture, so hard to choose,

But we had fantastic advise from Julia, which helped, and made it easier

The two sofas and Chair looked wonderful in their new home,,, so comfortable,

The delivery Men were very helpful and informative.

Miss Reid, July 2014

Great service from start to finish

Staff at the barn went above and beyond to help me decide which of your lovely sofas to order, without being pushy at all. Delivery men were also a delight - very punctual. Really happy with the finished result! Thank you very much for all your help - I will be recommending you to all :)

Jill Fordham, July 2014

Service and quality of products beyond excellent!

Having relocated from North Yorkshire to the South Coast, I first discovered Sofas and Stuff at their barn near Ripley. There I was able to view within an environment far more pleasing than any high street showrooms, their extensive range of unique furniture designs - of a quality far superior to most other manufacturers, yet at prices realistically affordable. On moving South I visited their Fittleworth premises located in the heart of the South Downs where I made my decision to purchase a sofa bed and accompanying chair and footstool with the patient - as opposed to pressurised - help and guidance of their staff. Nothing was too much trouble, even to the point of their no quibble returns policy, which was tested when I decided to return the chair in my initial order, simply because it did not quite fit the sitting room. So now I have a beautiful and most comfortable sofa bed with footstool, together with a reordered smaller chair customised to my own design - all greatly admired pieces of furniture for which I could not have chosen better. Not to forget the poor delivery guys who had to negotiated the large sofa bed down a very narrow rear alley, one scraping his arm in the process, but unbelievably jovial and helpful all the same! I cannot fault Sofas and stuff in any sense whatsoever and would enthusiastically recommend their products and service to anyone.

Michael, June 2014

A bank holiday visit to your Barn at Bishops Stortford  was a very good start with more  than helpful staff!   Delivery went well with several updates on progress and ETA.

Sofa fully met our expectations with great care taken on  the stripy upholstery details -- much admired in the first few days here .

Certainly 5 out of 5  all round

L Beaumont, June 2014

Excellent sofas combined with excellent service

Excellent sales team in Fulham who have been extremely helpful on both this occasion and previous occasions. Sofas are extremely good quality and so far have lasted well. Follow up service is good apart from the fact that there seems to be a lack of communication as to when the sofas are actually being delivered. This may be because I had cushions arriving later and no body seemed quite clear as to when they would be arriving. The cushions also came in two deliveries which seemed a little bizarre!! I like the chatty emails confirming when stuff was going to be delivered etc. Nice touch!!

Mr Walker, June 2014

Good service and a good sofa.

The service at the shop was pretty good. The staff were helpful and reasonably knowledgeable. The sofa came in good time and was delivered in a fairly simple fashion, though the delivery slots were limited in the modern age. All members of my household are in full time employment, thus being at home during the working day is difficult. It just happened to coincide with being off work for the sofa delivery.

Mr Veale, June 2014

Excellent products and service

After searching several shops and furniture stores for a sofa, I happened to be in London and saw an advertisement for Sofas and Stuff and popped in. What was immediately obvious was that the quality of the products on offer was as good as any that I had seen and a good deal better than most. The staff were really helpful and helped me to make a choice of sofa. I needed some fabric samples and they organised that too.

Fabric chosen I went to the Stroud branch which was the nearest to home for me where they were also really helpful; so helpful in fact that I also bought a bed!

Delivery was longer than I would have liked, (about 8 weeks) but I had been quoted much longer by some companies.

Bed and sofa were placed where I asked and all packaging was removed.

Very professional, I will certainly use them again.

Amanda, June 2014

I'm in the pink!

My friend was a very satisfied customer of Sofas & Stuff and recommended them knowing I was searching for two new sofas. We visited the barn in Tunbridge Wells and over a cup of tea, browsed the many sofas, the swatches and options with knowledgeable but relaxed staff - no high pressure selling! I chose two Ashdown sofas in pink which arrived safely, just ahead of schedule, and look fab-u-lous! I could not be happier. Thank you.

Mrs Mackie, June 2014

All parts of the purchase were customer friendly & very helpful staff throughout from beginning to delivery.

We'll know in a few months if the sofas are very comfortable

Ms Snapp, June 2014

Splendid and swift - love it and will for years. Thanks so much.

A beautiful bed and designed just as I wanted it - and very swiftly too

Ms Coveyduck, June 2014

Great quality, could improve delivery flexibility for working people

I love my sofa and the quality is really good. Really nice people at the showroom very helpful but the only negative comment is the flexibility of delivery is non existent. No exact time is confirmed only time slots and they do not deliver early enough or late evenings or weekends. I had to pay my cleaner to come and wait for the sofa.

Mrs Sellwood, June 2014

Excellent service

Very friendly and knowledgeable staff and helpful in making choices

Mrs Hill, June 2014

Excellent and friendly service

Our new sofas are now in situ and we are thrilled to bits with them. They have added some much needed glamour to our drawing room.

Jane, June 2014

Anxious about buying on line? - go to Sofas & Stuff for great designs, quality and service!

My experience with Sofas & Stuff has been excellent.

From the moment I first requested swatches, their attention was immediate.

They responded fully to my queries and kept me informed about the construction and delivery of the sofa.

I had been searching months for the right sofa for me and was thrilled to find the perfect design at Sofas & Stuff. I'm swooning over my Swoon sofa!

David Banks, June 2014

Sofa so good

Good choice of sofa styles and fabrics, and a chance to drink coffee and give the seatings a trial drive. The delivery guys were personable and unfazed by our old cottage's doorways. It was good to be able to bring home a blanket of the sofa's material from the workshop upstairs and have a matching cover to try to restrict the dog to.

Mr Taylor, June 2014

Lovely people!

We found all the staff helpful without being pushy. Their advice was useful and helped in our final decision on fabrics and style of sofa.

Mr Hancock, June 2014

Not a bad sofa for the money

Generally happy with the only exception being a horrible black plastic foot front middle! Understand why it's there on such a long sofa but why penny pinch and not put a foot that matches the others when it's so visible, centre stage??

Mrs Walker, June 2014

Lovely customer service, beautiful settings & great choice

Enjoyed visiting 2 of the show rooms. Our first day, we felt completely ignored & not taken seriously as buyers. Another couple were given full attention, coffee etc. We were given a cold hello! Shame, coz my mother in law had raved about the customer service.

Second visit was different. Thankfully.

Very, if not almost over attentive at times,however that helped us narrow down on the choices.

Good advice given & plenty of samples to take home.

3rd & 4th visits were also very positive. Even stayed open later to finish our order, so we could optimise the discount.

Our only big disappointment was the delivery. Bit of an issue fitting the sofa in & was left in our hall way for us to have the window removed to get it on. However with a little more patience & only removing the lounge door, my husband & I managed to fit it in ourselves!

Really happy with our sofa & stuff furniture!

Definitely recommend them to our friends!

Dr Somerset, June 2014

Great product, friendly, helpful service but very slow delivery tines

We have bought a sofa and an armchair from Sofas and Stuff. We are delighted with them both They are of extremely high quality, they look and feel great. The service was friendly and helpful. My only reservation is the length of time between ordering and paying and delivery. On both occasions this seemed excessive. However if you are prepared to wait you will end up with a lovely piece of furniture.

Mr Reid, June 2014

In our two transactions with Sofas and Stuff they have gone out of their way to ensure customer satisfaction

Sofas and Stuff try very hard to make the customer experience the best it can be.

Of our two transactions one was completely flawless. In the second one the delivery did not quite match up to the promise. However S&S went out of their way to solve the problems and the outcome was if not 100% perfect came fairly close.

We would definitely go to S&S again

Jean, June 2014

COMFORTABLE AND GOOD-LOOKING

After becoming quite depressed looking at ugly fat sofas in edge-of-town retail stores, I was delighted to stumble across Sofas and Stuff.  What a breath of fresh air!  I visited the barn in Edinburgh a couple of times, took lots of measurements and collected several fabric swatches, discussed options with knowledgeable staff, and then placed an order for two handsome Fentmore sofas.  They arrived on target, and look fantastic.  My other furniture is antique and so I chose turned legs in a dark finish, but these sofas would look equally good in a contemporary setting.  A happy end to a four-year quest to find something appropriate!

Mrs Dilworth, June 2014

Extremely helpful in all aspects of the purchase

The sales staff were very helpful and eager to accommodate our requirements from ordering the goods to setting a delivery date. The delivery of the item had to be changed and their service were extremely accommodating. The delivery men were pleasant and friendly and assembled the goods taking care not to damage the goods or the flooring that the item was laid on. Overall excellent service from start to finish!!

Mrs Bruce, June 2014

Lots of choice, lots of help and not lots of money

Walked into the showroom and there were lots of really nice sofas, such a change from most places where you hate about 95% of what is on offer. Staff were relaxed and knowledgeable. There were toys for the kids, lots of time to make up our minds and no hard sell. Sofa arrived on time and the whole delivery went very smoothly. Sofa was put exactly where I wanted it and it looks great and is really comfy.

Suzy Willis, June 2014

Stunning sofa, blissfully comfy

Such an efficient friendly service. The sofa is exactly what I wanted. Cant say more.

Mr Airey, June 2014

What a great way to buy your sofa

A sunny Saturday morning just outside Hungerford finds us in your store relaxing with a Nespresso and trying your various sofas, great relaxed environment to help our choices and not a hard sell, your products are great and you delivered on time.

Mrs Makin, June 2014

Really good service, great sofa

Sofa is good quality exactly as we had hoped, service in the shop brilliant unfortunately they misread my email address so I never got an order confirmation to double check the order. I emailed the info@. helpline twice but they never replied. I Eventually received a text about delivery so knew it was on its way. I noticed my email was incorrect on the delivery note so called to ask for all paperwork to be resent. Still happy though it came within the given timeframe taking arriving much earlier than expected so a bonus. Would recommend.

Jan & David, June 2014

We are delighted with our sofas and chairs, delivered last week. All the staff were so helpful when we visited the Fittleworth barn, but left us to wander when we needed to.

We will recommend Sofas and Stuff to all our friends. Thank you.

Slightly Quirky, June 2014

Cannot fault them!!

I cannot fault the service that l have received from Sofa's and Stuff.

I needed two good quality sofa's for a client urgently. S & S came up trumps, beautifully made, comfortable and delivered early. In my line of work l could not ask for more.

I will definitely be using them again and would have no worries about recommending them.

Ms Hazlewood, June 2014

Great service; great product.

From showroom to delivery, and beyond, the whole experience has been a good one.

John, June 2014

A settee to sit on

We went to Sofas and Stuff after a friend had said how good they were, and that their prices were very reasonable.

From the moment we arrived at the shop we were impressed by the helpfulness of the staff, who helped without any hard sell.

We spent a long time looking and asking questions, and then left to consider thing. No attempt to close the deal etc was made.

We ordered the sofa a few weeks later.

It was made to order, and a month or so later it was delivered by a professional delivery company.

The whole process from first shop visit to delivery of the settee was service as it should be.

Mrs Page, June 2014

Very satisfied with the service.

Very well made sofa, excellent service. I'd recommend this company.

Ms Dingle, June 2014

Very good value for a bespoke sofa with friendly and helpful service

It was just luck that I came cross Sofa and Stuff when I happened to notice an advert in Sussex Life. I visited the barn near Storrington and it was really helpful to be able to try out every sofa I the range. Sofa and Stuff were very helpful at sourcing various fabric samples to help me choose the sofas and also changing everything from feathers to fibre to accommodate an allergy issue. The sofa was delivered within the timescale indicated when I placed the order and the delivery itself went very smoothly.

Having now used the sofas for a couple of weeks I am very happy with them - they look good and are very comfortable.

Mike Harrity, May 2014

Their understanding and integrity offering complete sympathy of the dilemma we were experiencing

We cannot speak to highly of the management and the staff at Sofas & Stuff during and after our purchase of two two seater sofas. The help and guidance we received is an experience I have never come across when buying from a retail outlet. See the website and believe what is on offer!

Suzie Wingrove, May 2014

Perfect in every way

From the start, the service could not have been better. Excellent advice, friendly and the most delicious coffee and biscuits to help make the final decision even easier.

Delivery was on time and efficient.

Sofa is beyond what we had expected - stunning to look at, so comfortable to sit in and fits in the room perfectly.

Thank you sofas & stuff - I have been recommending you to friends already!

Mr Cory Dobbelstein, May 2014

lovely comfy sofa

Very good quality sofa, comfy and roomy. But not that big that is swamps you.

We have a 3 bed 1930 semi, and the lounge is not too big, but the Large Alwington Sofa looks great in it.

The back cushions are feather filled and really need a lot of plumping up.

Seat cushions are fine and only need a weekly plumping up. Wished they made the back cushions the same.

Delivery was on time and went smooth

Miss Tyerman, May 2014

Outstanding quality, style and service!

We love our new sofa - it looks amazing and is so comfy! From start to finish sofasandstuff have been excellent; we will definitely be using them again.

Ms Wheatley, May 2014

Highly recommended

From visiting the show room to receiving my lovely sofa, everything was perfect. The sales staff were very patient (no hard sell) and helped me choose the best fabric. I was notified by email when my sofa would be delivered and, sure enough, it arrived within the 2 hour timeslot stated. Excellent! The delivery men were strong(!) and friendly. I'd recommend Sofas & Stuff to everyone.

Hilary Stockwell, May 2014

Brilliant and British with coffee and newspapers thrown in!

Browsing and shopping in this delightful shop, tucked away near Hungerford is a treat. No crowds, friendly staff, gorgeous choices and no pressure - perfect shopping conditions. Not only that but the prices are very competitive and, being British made, it gives us a good feeling.

Miss Fox, May 2014

seriously comfy lovely sofa delivered on time

Excellent service when choosing our sofa with really helpful advice on sizes and fabrics. Thrilled to hear delivery only took 5-7 weeks, much quicker than many of the bigger companies, and it arrived on time too. Sofa is even better than we had hoped- looks really smart and is the most comfortable we've ever had, making it great value for money too. We look forward to getting home and relaxing on it after work every day, whereas we avoided our old sofa! Would highly recommend Sofas and Stuff.

Mrs Sleight, May 2014

Delighted we purchased our sofa from Sofas & Stuff

The staff were very knowledgeable, friendly and extremely patient when we could not make our mind up quickly. The sofa is really pretty and looks very hard wearing even though we did not pick the most expensive fabric. Overall it looks a beautiful, classical sofa which we are thrilled with. A minor hick up on delivery date (which they were very apologetic about). Thank you very much, we'd be very happy to recommend.

Mr Lloyd-parry, May 2014

Great company

Really helpful, good service, great advice and very friendly,

Mrs Sketchley, May 2014

Delighted with the sofa it looks great in our new house.

The girls in the showroom were so helpful, supplying endless samples and lots of good advice.

Mr Hawkins, May 2014

The sofa and chairs are as stylish and comfortable as we had hoped, which is just as well as we took longer to choose them than to choose the new house!

The whole buying experience was enjoyable. The showrooms were well laid out (we visited Hungerford and Stroud), the staff friendly and helpful, the coffee(s) very welcome and the range of styles and fabrics appealing.

The chosen grand sofa and two chairs arrived on the date agreed and we were and remain very pleased with its appearance, comfort and colour fit with our other furnishings.

Ms Parsons, May 2014

It was the coffee and biscuits that swung it!!!

I wasn't having much luck finding a sofa that was a little bit out of the ordinary but comfy and stylish. Happened upon sofas and stuff on an internet search and luckily the show room in Fittleworth is v v local so popped along,

What a lovely experience! Julia welcomed me in, guided me through my many options and made me wonderful coffee with some biscuits! She was very patient, helped me with a vast selection of materials, and was very informative.

It still took me several months to decide but it was worth the wait..... My Alwinton sofa is stunning! And really really comfy!

Thank you Julia for all your help!

Mrs Oliver, May 2014

From the helpful person I placed my order with to the two men who delivered the finished item I have  had nothing but ten out of ten service. Thank you.

Ms Wendy Frost, May 2014

Choosing sofas in style

Our positive experience of Sofas and Stuff started when we visited the barn at Woodchester near Stroud. We had to make a special trip from North Devon so we took a risk in making the trip but the website promised a good range of sofas to look at and we were not disappointed. The staff were very friendly and helpful - coffee and brownies very welcoming too. We were given plenty of space to browse and think about what we were looking for. We didn't feel under any pressure to make definite decisions at the time and took away fabric swatches to ensure that we did make the right choice. We did take away all the information we needed so that once we had confirmed our choice of fabric we could ring back and place an order very smoothly.

If I was to be hyper-critical I would perhaps take away half a star because we did not hear anything about a delivery date until nearly the eight weeks was up and we had to make enquiries. We contacted Woodchester who responded promptly and chased up. Within hours we had heard from the delivery team and knew when to expect our sofas. It would perhaps have been nice to have some interim contact between the order and the final delivery information although we appreciate that we are paying for custom-made sofas and it is not always possible to be precise about final delivery. Nevertheless, the sofas did arrive within the 6-8 weeks promised.

The delivery team were excellent - manoeuvred our doorways without any fuss and made sure we were happy.

We are now very comfortable with our two Coniston sofas.

Miss Spencer, May 2014

Really happy with my sofa from sofas and stuff, and service was excellent.

From my own experience I would definitely recommend sofas and stuff to my friends. They were very helpful, my sofa arrived at the time they said it would, and I'm really happy with it.

Jennifer, May 2014

The sofas arrived yesterday afternoon and I am delighted with them - worth the wait, thanks for your help.  Also the couriers were excellent please pass on my thanks to them.

Mr Dawes, May 2014

Excellent.

The item was delivered at the specified time and is exactly what we ordered and hoped for.

Very comfortable.

Wish we had a larger house, we would happily furnish the whole house with your products.

Thank you.

Maria Thorn, May 2014

The bed and mattress are fantastic quality and the upholstery and button detain are very high quality as is the overall look of the bed.

We bought it at the fittleworth showroom and all the staff there were extremely helpful. It was delivered on time and the delivery company you use are great . The two chaps who delivered the bed frame were polite and very helpful .  There was a slight problem in that our mattress was not delivered with the bed, however a phone call to the delivery company was all that was required. The mattress was despatched within the next hour and was delivered by 5pm. The

Mattress is enormous and heavy and awkward to carry but the delivery team were fantastic and got it up the stairs  - I hope you pay these guys properly as the two delivery teams I dealt with could not have been more helpful, polite and hardworking.

The bed is a very nice piece of furniture. The attention to detail and overall workmanship that has gone into creating it are obvious.

Deborah, May 2014

Thank you so much for all your help and also getting this order finished so quickly.

I looked at your web site again and saw the beds you do, beautiful, wish l had known about you before.

Will definitely be coming back to you in future.

Steve Hayes, May 2014

Excellent service, wonderful product

We bought our sofa from the Bishop's Stortford store. The shopping experience was excellent - unhurried, informative, great range on display, plenty of products to choose from.

Delivery was as promised, the van arrived at the expected time (early in fact), the delivery men were efficient.

The sofa looks great, it's comfortable, and hopefully will stand the test of time.

The only improvement I can suggest is in the sales system - it seemed to take quite a long time to process our order and give us our documentation (in the store).

Anon, May 2014

Good service, good sofa, good delivery, good company,

Very happy with my sofa, with the range of fabrics, the delivery and with the helpful and efficient staff.

Mrs Beazley-Long, May 2014

Lovely sofas delivered on time

Very happy with the 2 sofas that have just arrived. Sofas and Stuff have been very helpful from initial choosing to final delivery - highly recommend!

Lynne Perry, May 2014

Great helpful store staff, competitvely priced, huge choice of fabric, fantastic sofas.

I was very impressed with the range of sofas on offer in the store and by the excellent store staff who helped us choose the right sofa, filling and fabric. We were able to get hold of a large sample of the fabric which helped us make up our minds. I would have given Sofas and Stuff 5 stars but for the delivery company. We were only offered a choice of one day (only in our area on one day a week!) or we had to wait a further week for delivery and then we only found out which 2 hours it was being delivered 2 days before. Having spent nearly £2000 it would have been nice to have had more choice as to when was more convenient for us. When the sofa arrived the delivery people were early and very accommodating. They unpacked the sofa, removed all the packaging and positioned the sofas where I requested. They look great. I would highly recommend Sofas and Stuff.

Mr Lewin, May 2014

Excellent advice, excellent product

At Hungerford (Leverton) the staff were very welcoming. They listened and quickly understood what we were after even if we were not sure! Their patient approach and very knowledgable advice was just what we needed.

The sofas arrived when expected. We are very pleased with the quality of the finish. Thank you.

Mr Truscott, May 2014

Buy British - good quality and great service. Very happy

The whole buying experience was positive. Large showroom with lots of options. Helpful, knowledgeable and patient staff made the process of buying our sofa much easier. It is always comforting to know that you are paying a competitive price for a quality product without the fear that it will be 50% off next week.

The sofa is popular with the whole family and everyone competes to get the best spot in the corner!

All good, thanks.

AW, Haslemere, May 2014

Excellent service from start to finish

We enjoyed the relaxed showroom where staff were unpushy but extremely helpful.

We had problems with the delivery of our sofabed because low hanging, storm damaged branches meant the large delivery lorry could not safely get up our road. Sofas & Stuff were very helpful at resolving the issue by arranging a new delivery in a smaller lorry, for which we were very grateful. The sofabed looks great and we are very pleased with it.

Mrs Dodd, May 2014

Great looking Sofas, Very Happy Customer

The customer service was very friendly and informative from start to finish. Very happy with the sofas, our front room has been transformed!

Mrs Bell, May 2014

Went the extra mile with great advice and recommendations on colour and fabric

Sofas and stuff helped two 'dithery' customers with little design experience choose a sofa and chair that they are truly delighted with- great service, on time delivery- we will use them again

Mrs Quilter, May 2014

Very smooth and seamless service

Despite a slight delay because of fabric choice on one of the sofas the whole process

was very smooth and everyone very helpful. Really lovely delivery men who arrived an hour earlier than the allotted time slot - great! We also love the sofas.

Mrs Tisdale, May 2014

exceptional customer service and great product knowledge

Fabulous shops, informative staff who really know their product but are not too pushy. great sofas, brilliant fabric choice.

Mr Brown, May 2014

It was fine

It was fine and dandy

Andy Shaw, May 2014

Great buying experience - friendly & helpful...no hard sell!

Love the sofa, it makes the room & even though the scatter cushions came piped - which we stated we didn't want, Sofas & Stuff immediately organised for replacement cushions without piping...what's not to love!

Mrs Kirk, May 2014

The only complaint I have is that the scatter cushions arn't very well padded, there is a space at the top of about two inches,which no amound of plumping will improve.

The entire experience was very nice, with lovely well informed staff in the barn. The order arrived earlier than expected, but we were decorating, and then on holiday, so had to wait, which didn't seem to be a problem.

The delivery guys turned up earlier than expected, with a phone call to check that we were here. They worked very quickly and efficiently, putting down dust sheets to protect our carpet, and not even stopping for a cup of coffee. However, I had to hoover the sofa because it was covered in bits of fluff, in spite of the fact that it had been brought into the house with protective covers on, and the scatter cushions need a bigger pad.

Anthony, May 2014

Considerate, friendly professional advice at competitive prices

We spent a long time looking in a variety of shops and visited Sofas & Stuff on 3 occasions. They were always extremely helpful recognising that this was a major decision and it had to be right. As is often the case we ended up with the first one we saw. The choice of fabrics and colours was almost overwhelming, but we got there in the end thanks to lots of tea and advice on colour co-ordination. The final price compared very favourably even with competitors promotions and the build quality is much better. We were asked to comment some time ago, but we deliberately delayed posting this review until we had experience sitting on the sofas and getting our friends comments which are all favourable. The minor downside was that our door frame was damaged during delivery even though our measurements met their criteria so we have had to organise repainting. So check the measurements ver carefully and watch the delivery staff.

Mrs Petts, May 2014

Sofas & Stuff are extremely good because they were able to get our money!

Having checked out Sofas & Stuff online and liked their designs and the fact that the sofas were made in England, we then visited one of the barn showrooms. We found a couple of designs which suited our needs, and were happy to be able to choose the material from a nice selection.

The time-lapse between ordering and delivery gave us time to dispose of one of our existing sofas and to decorate the room. So it all worked out very well, and we are pleased with our new settees, although we do find the sofa-bed a little harder than the one in the showroom.

Ann Smith, May 2014

Stuffed with plumptiousness and smothered in gloriousness!

We love our sofas! Three matching huge Lanhydrocks covered in luscious honey gold. Elegant and formal in the drawing room, and cosy and cuddly in the adjacent sitting room. It has been worth waiting for after years of "hand me downs" to indulge in these beautiful squashy beasts! Surprisingly good value compared to other sofa companies; though they have such a fast lead time (4-6 weeks) we had to hold our order before we needed them, by which time the price negotiated was the same as that offered to the world at large on a spring promotion. Sadly, they had not been able to offer us a better deal for the three identical sofas, but did throw in a free StainGuard insurance.

Communication was good and delivery exceptional.... Up a flight of stairs!

Would recommend Sofas & Stuff and indeed since we got ours two weeks ago, have already done so! Our guests love them too - the look and the squishyness!!

Sorry must stop...need to go and sit on them again!

Ms Bowlzer, May 2014

Excellent service and product

Beautiful showroom with lots of styles and fabrics to choose from. Excellent customer service and everything I was told would happen did happen, can't fault anything. Delivery was speedy and fuss free leaving us with a beautiful new sofa of excellent quality.

Mr Storey, May 2014

Good product and Delivery schedule as promised

Pleased with the sofa and the service which arrived when promised

Mrs Seymour, May 2014

Looks Great!

I found Sofas and Stuff on the website and we were impressed by their interesting range of sofas. We went along to their showroom specifically to look at the Haresfield We wanted a style that was a bit different and for us, the Haresfield was contemporary in design but incorporated the chesterfield traditional leather style too. The staff were very welcoming and helpful and we spent a lot of time over two visits considering our choice of leather and back cushions. The finished look is really lovely - it's very comfortable (we had the firmer foam cushions to avoid the 'sat in' look) and we are very pleased with our new sofa.

Mrs Price, May 2014

Despite delays would recommend as pleased with sofa , would prefer to pay deposit not total ammount on order.

Showrooms helpful.

It took longer for sofa delivery due to material availability , however I was kept informed and when material delivered and sofa production started my order was fast tracked to prevent any further delay.

There was also a problem with the availability with the legs which I had ordered - but they were delivered by courier direct to me to make sure they were with me to coincide with the sofa delivery. Couriers very helpful and courteous and informed me of the time slot and rang me on the day to advise on actual time, they also fitted the legs.

So, overall despite delays, I would recommend as very pleased with sofa. My only criticism is if there is a long delay you have already paid up front !

Mrs Gordon-Clark, May 2014

Extremely helpful in making our choice of sofa.

Excellent and helpful service although hadn't realized the back of the sofa was lower than we'd thought it would be,, the measurement was for the height of the cushions rather than the frame. However, after the initial shock, we're happy with it.

Mrs Fryer, May 2014

I was introduced to your company via a magazine article which featured the bed.  I found your Parsons Green showroom to have a look at it in person and while you didn't have that bed for me to look at, Nadia who served me was very helpful.  Your range of fabric, both house and other brands, was huge and I was able to find the perfect thing.  Order to delivery of the Sofas and Stuff bed took less than half the time that the mattress took, which I ordered separately from another company.  Your delivery service was great, with advanced messages and arrangements and my choice of delivery day.  The guys who brought the bed arrived on time, phoned me beforehand to warn me, and put up the bed in record time.  It's not only beautiful but extremely comfortable and better actually than I had hoped to have from any of the beds I looked at in other stores.  I was also able to order extra fabric and that was delivered at the same time.

 In due course, I will replace my spare bed and may well return to you for that.

 With many thanks for your service and product.

Jamie C Murray, April 2014

Excellent service and product; we are thrilled!

Delighted with everything - from start to finish the experience has been first class.

Mrs Prince, April 2014

Expensive but a good product

Helpful team in Woodchester, and really smart comfortable sofas. The sofa bed is extremely easy to use, so all good then, to quote W1A!

Chris Marsh, April 2014

Quality product backed by reliable service

The whole process of viewing and considering a new sofa (at Yorkshire barn site), getting a quote, deliberating over coverings and colours through to ordering (Edinburgh sale room), then following the fabrication and delivery stages were all trouble free and dare I say it: Enjoyable.

Mrs Cadman, April 2014

Over the moon....

I cannot praise enough their patience and helpfulness when choosing my sofa. I visited the Fittleworth showroom several times and was always welcomed without being pressured. Coffee great, samples of fabric arrived the next day, sofa arrived when they said it would, and most importantly the sofa looks great

Ms Watson, April 2014

I am very happy with the sofa.   Well made and well finished.  The delivery men also did a very good and careful job of taking it up an awkward flight of stairs into the study.

 I would recommend you

Ms Blackwell, April 2014

Sofas and Stuff made it all so easy

Sofas and Stuff were helpful from start to finish. The staff were friendly but left us to spend as much time looking and deciding as we wanted with cups of tea to keep us going. Nothing was too much trouble. So thank you for such a great service. The delivery was painless and the guys were efficient and cheerful.

The sofas were just as we hoped and we are really pleased with the quality, comfort and the look.

So a big thank you to all the staff at sofas and stuff..

Ms K Neill, April 2014

Beautiful sofa, excellent service.

I fell in love with this sofa when I saw it in the showroom at Sofas and Stuff. A gorgeous Harris tweed executed in a design worthy of the fabric. It's a delight to sit on (springy and soft) and to look at.

Mrs Skinner, April 2014

Great service from start to finish, would definitely recommend Sofas & Stuff

We visited the Parsons Green showroom and Martyn was so friendly and helpful. From our first introduction through to sending samples, chatting on the phone and ordering he was brilliant. The delivery team were also very helpful and it was no problem to change our pre-booked delivery day as our builders were behind schedule. All in all a great experience and we're delighted with our new sofas.

Peter Smith, April 2014

Delivery took place on Tuesday, It was on time and the two gentlemen were very good and polite, and helpful.

Thank you very Much. This is the second purchase my family has made with you this year. The products have been extremely good as well as the service.

We will be recommending you in the future

Mrs Miller, April 2014

Brill and Marvy

Sofa is comfy, looks good, all family are happy with size, shape and colour and all was very efficient as well as being timely

Janet Smith, April 2014

Thank you very much indeed for a gorgeous sofa...we are thoroughly delighted with it and it's getting all sorts of compliments! We are very pleased that it is all British made and VERY well made it is too (not the least in the details).

Your service was excellent - right from the ordering over the phone to the delivery.

The delivery chaps were efficient, pleasant - indeed we had a lovely conversation with them and they were highly complementary about your company.

So 11 out of 10 and I shall of course be encouraging others to consider you!

Jane, April 2014

Very happy with service from start to finish and love the sofa !

Marion, April 2014

Great service, great product.

Very happy with our purchase. Helpful, non-pressurised service in the London showroom, followed up by an easy ordering process by phone. Subsequent communication and delivery was all easy and as promised, with friendly, courteous delivery service. Most importantly, we are delighted with the sofa we ordered; the quality is great, it looks lovely and blends perfectly with the existing furniture and decor.

We would certainly use Sofas & Stuff in the future and would highly recommend them to anyone in the market for a sofa.

Jannet Briggs, April 2014

Lovely bed just as I imagined

Bed delivered, put in place and constructed as promised. Fabric, colour and general standard of design all good and as expected. A good service from nice people!

Ms Ager, April 2014

Great product just difficult to get it!

Good service at the barn, lots of options on styles and materials and ordering was very simple. However delivery time was exceeded and there was a problem with the delivery time and notice. However in compensation Sofas and Stuff did pay to have my sofas taken away for free. The delivery men were like a comedy sketch and I was waiting for Jeremy Beadle to appear.

However the sofas themselves are superb and whilst there were difficulties in delivery the staff dealing with this at Sofas and Stuff were very helpful and did everything they could to assist

Emma, April 2014

Emma, April 2014

Mr Higton, April 2014

Excellent

Shop staff were very friendly and helpful. We were encouraged to stay as long as we wanted.

Delivery men called 30 mins before they arrived allowing me to get back from work in time. They did an excellent job of putting sofas together and cleared up all their mess.

We've had the sofas for two weeks now and are really pleased. They are firm and very comfortable. We love the colour too.

Mrs Thomas, April 2014

They do what they say on the tin, fast, efficient, friendly good advice

I knew which sofa I wanted as I had seen an advertisement for it. The showroom staff were very caring and helpful, kept us informed, did what they said they would do, delivered on time with first class delivery people. Thank you.

Mrs Anderson, April 2014

I can't sit on it without falling asleep!

It is so comfortable! Very pleased with the corner sofa. The Girls in the shop were very helpful and were more than happy to help with any queries.

The only down point were that when the sofa unit arrived it was covered in bits from the factory, so I had to hoover it. Also the delivery drivers would not put the legs in the plastic cups that I had bought to save marking the carpet. A friend took in the delivery and said that because he was not the purchaser, they couldnt do it. Really??

I then had to try and lift the sofa and place the cups under the legs myself. Not an easy job and it really wouldnt have been a difficult job for the them to do when they put it together.

P Barton, April 2014

Beautiful furniture and fabulous service

I ordered a Blackdown chair in a gorgeous tweed fabric. We love it and are considering a rota as to who gets to sit on it as it is so comfortable!

Mr D Morris, April 2014

Hello Enormously pleased with the quality and comfort of our delightful new plump purple sofas.

Exquisitely manufactured and guaranteed to enhance any room.The prompt and customer friendly delivery service was an added bonus.

Mr Hitchman, April 2014

As ordered, on time and delivered with a smile.

SofasandStuff were a pleasure to deal with. Evereyone involved in the service was very helpful and we were kept informed at each stage of the process. The sofa was delivered when promised, installed and all packaging was removed. All in all, a first rate experience. Thank you and well done.

Linda, April 2014

Meant to say what a pleasure it's been to purchase these items from you - a relaxing and pressure-free atmosphere to choose in, to find exactly what we wanted, and then your excellent service in getting everything made in time for delivery to tie in with our next visit to France.

Very many thanks - all much appreciated.

Mrs Anderson, April 2014

Fantastic company from start to finish.

I have bought 2 couches now and wouldn't go anywhere else. Very helpful in answering questions and being flexible and delivered ahead of schedule. Delivery was organised to suit me perfectly and arrived within 1 minute of arranged time despite terrible weather. A lovely company to deal with.

Lisa Cook, April 2014

Lovely Arm Chair

We found Sofas & Stuff on the internet, we'd been looking for an arm chair for my husband for ages, the store had a good selection and as soon as we saw the one in the store we knew it would be perfect. Lots of fabric samples to choose from, friendly service. The delivery charge for one chair was rather high, otherwise a good price.

Neil Wakeling, April 2014

Absolutely fabulous Chill Sofa and Chair

From start to finish Sofas and Stuff have been wonderful. We had great help on choosing our sofa and found the staff extremely helpful and informative. The timescale in comparison to other sofa companies is super quick and Sofas and Stuff delivered their promise of 6-7 weeks, we got ours in exactly 6 weeks. The delivery men were friendly and efficient and unpacked the sofas for us and took away the packaging. The sofas themselves are fabulous, exactly how we envisaged them and suit our retro style loving room to a tee!

Mr Revell, April 2014

Great staff and service.

Eskdale sofa and two armchairs, extremely well made. Could not find better anywhere.

Mr Gould, April 2014

Superb showroom, service and sofa !

All through our thinking and anxting before we ordered the sofa ...the service at the showroom we visited in Bishops Stortford was fantastic the staff were very patient with us and of course very helpful. We are now very pleased with the product which is very comfy. the delivery guys were also very efficient and helpful.

So overall we have been very happy with everything!!

Thankyou

Rob D, April 2014

Great sofa, right price, good delivery service

Helpful advice and great choice of sofas and fabrics in show barn. Ordering by phone and then arranging the delivery both seemed very straightforward. Would recommend to Sofas and Stuff to friends and family.

Mr Murray, April 2014

Excellent service and product; we are thrilled!

Delighted with everything - from start to finish the experience has been first class..

Mrs Funnell, April 2014

Wide range of stylish and comfortable furniture

We are very pleased with the sofa, chair and footstool we bought. They have revitalised our living room. They are very comfortable and much admired. The service in the showroom was excellent. We were disappointed that the day before the furniture was due to be delivered we were told the chair and footstool would be delayed because "button backs take longer to make" ?! This after we'd asked for a later delivery day than offered because we would be away.

Ana Nicholls, April 2014

Great looking quality sofas and good customer service

We love our Benbecula sofa in Herinbone tweed. Perfect size for a bay window. It's classic, without being stuffy, and modern, without looking impersonal like out of a hotel or office. It is also very comfortable and light. It looks like it's very good quality too -time will tell.

Although the website gives a pretty good idea, it was a pleasure to visit the warehouse in southwest London, worth the trip from North London, as the staff was patient and helpful and not pushy at all and it was nice to physically see and try the sofas.

I have only given it 4 stars because it did take longer to be delivered than the 5 weeks I was told it would take when I ordered it. I would recommend this company.

Jennie, April 2014

Great sofas and helpful service

They are great at welcoming you into showroom and helping you look through alternative fabrics and options available. Arrived a little later than expected but other than that sofa is superb and good comparative price. Thanks a lot! 

Mrs B D White, April 2014

Good products, great service

Plenty of choice, knowledgeable staff who didn't pester us into buying but gave us plenty of time. Delivery was almost 2 months before anticipated date

Douglas Spencer, April 2014

Great service with superior products.

The chairs we ordered were delivered on time and to our complete satisfaction. They look great in the lounge and blend in just as expected. Staff at Edinburgh store were very efficient and I would not hesitate to recommend them.

SJ, April 2014

We are ALL completely THRILLED with the sofas and all 3 of them work so well for the particular areas they are in.  Thank you so much for your time, patience and wonderful guidance - you have helped us create a fabulous atmosphere here!

Joe, April 2014

Great sofas, delivery good - just took ages end to end!

Went for contemporary range - great design. Nice materials (quality & colours) and bespoke touches. Very happy with the sofas - just took a long time to be made and to arrive. Worth the wait.

Mrs Riley, April 2014

Service was excellent couldnt fault it.

Our new sofa is a little disappointing. Love everything but the comfort factor. But not sure why. Otherwise very happy....

Grenville Hodge, April 2014

Sofas by the sea - inspired advice and impeccable delivery.

On our first visit to the Hungerford showroom it was a very busy Saturday and we did not get an opportunity to discuss our needs but decided the sofas were for us. A second visit narrowed down our choice with great advice from Belinda and very rapid delivery of fabric samples. The third visit sealed the deal, we placed the order and arranged the delivery. The friendly follow up confirmation email was a nice touch.

We were advised in plenty of time of the delivery, the sofas turned up on time and delivered safely upstairs! to their final destination overlooking the sea.

Now being much used!!

Great product and great overall experience.

Mrs Hall, April 2014

Beautiful bed got a rave review from first holiday home guest to sleep on it.

The bed looks fab and is very comfortable: really enhances the bedroom. I was so impressed with the delivery company as they arrived, put the bed up and took away all packaging quickly and efficiently. Initially there were a few problems as the original carrier didn't load the bed so it was going to be delayed but Sofas & Stuff lived up to their reputation to "make the customer happy" and arranged another carrier at short notice. This meant that my holiday home guests got this wonderful new bed for their holiday. All very happy!

Nick K, April 2014

Great Quality...however

Very pleased with quality of sofa. However, exceeded quoted delivery time and had to chase to find out when delivery would be made. In addition, had to chase order for armcaps and stain kit which had not been delivered with the sofa.

Mr Walker, April 2014

So smooth,no rough Sofas & Stuff.

Great location at Bishop Thornton wide open spaces outside, lovely and welcoming inside Friendly, knowledgeable people no pressure or hard selling Nice ndcoffee. Deliverymen very much on the ball.Prompt polite and very careful.A credit to their calling.From start to finish a thoroughly hassle free experience deaing with Sofas&Stuff.

Mr Kent, April 2014

Wow - 5 star comfort!

Great service from enquiry through order to communicating every step of the way up to delivery - and how comfy is that sofa?!!

Lucy, April 2014

The most gorgeous bed ever!

We have been so excited about this bed arriving and it has been worth the wait. It is simply gorgeous, it makes our bedroom feel like a boutique hotel!

Mrs Hogan, April 2014

super stuff for sofas

A very attractive showroom so easy to in visage the sofas in situ, friendly ,helpful staff, not pushy and quality of product excellence, a happy experience with super comfy,stylish sofa.

Maureen, April 2014

The customer service was great; I was never in doubt as to where my delivery was and the guys who did the delivery were excellent.  They found my house without even having to ring for instructions which was almost a first as I live on the towpath overlooking the river and the Sat Nav isn't reliable and they were very clever at manoeuvring the sofa through small doors and avoiding the furniture in my living room.  All in all a non-stressful experience.  Thank you.

Mr Rootes, March 2014

Comfort at last

We're really delighted with our new sofa and armchairs.

The colour is perfect for our room and having been careful in our choice by trying them out we are very happy with how comfortable they are.

Will be asking Sofa's and Stuff if we can get hold of some of the fabric as remnants so we can make arm covers to protect them.

Mrs Allen, March 2014

Fantastic service

They were brilliant and Philippa was very efficient!

Mrs Kelly, March 2014

Beautiful-Comfortable-Individual Sofas from a British Company

I called in to the Woodchester showroom when I was in the area and found the exact size and design of sofa and footstool I had been looking for.The choice of fabrics was great and with Annabels help I put the order in.The furniture arrived exactly on time and was delivered,unpacked and positioned in my home on the day and in the time arranged.A very enjoyable and satisfying buying experience and the quality of the product is excellent.

Mr Pearce, March 2014

Excellent in every way from ordering to now sitting pride of place in one of our bedrooms.

I can certainly recommend Sofas and Stuff to anyone who desires a good quality piece of furniture at a very reasonable price. The one element that was not left out but is by so many companies is that of helpful and detailed communication delivered in such a friendly manner. Well done to you all.

AW, March 2014

Excellent service from start to finish

We enjoyed the relaxed showroom where staff were unpushy but extremely helpful.

We had problems with the delivery of our sofabed because low hanging, storm damaged branches meant the large delivery lorry could not safely get up our road. Sofas & Stuff were very helpful at resolving the issue by arranging a new delivery in a smaller lorry, for which we were very grateful. The sofabed looks great and we are very pleased with it.

Mrs Mccartney-Smith, March 2014

Great service, great value and great sofa.

The whole process was an enjoyable one. The staff were very helpful and I didn't feel at all pressured or rushed. The sofa was ready within the given date and the delivery went very smoothly. The sofa is very comfortable and looks great. Would definitely recommend Sofas & Stuff.

Mr Walmsley, March 2014

The sofa range on offer was excellent and I found exactly what I wanted

When I visited your showroom near Ripon I was greeted by a salesperson who was extremely knowledgeable and even supplied a cup of coffee. Having decided on the sofa I brought home several swatches to enable me to choose the cover.

By the time I arrived home I had an e-mail with quotes for each cover. After placing the order I was kept well informed of the delivery status and when it came to the delivery it was on time to the hour. Exceptional service. thank you.

Mr Culver, March 2014

Wonderful sofas, slow delivery

The selection, advice and service at Sofas and stuff is excellent, right down to the cup of tea while you're chewing it over. The shop and staff I would recommend without reservation. Delivery; not so much. Our sofa, though quite superb when it eventually turned up, arrived six weeks later than promised so, though I must say it pains me to do it as the sofa, shop and staff are so very good, I've got to drop a star from the overall rating.

Mrs Murray, March 2014

I am absolutely delighted with my Porthallow stool - it's perfect!

I've been wanting a stool for ages, and going into Sofas & Stuff, I found the perfect one! It's exactly what I wanted, and the whole process of buying it was so easy and fuss-free.

Mrs Field, March 2014

Lovely sofas, helpful staff.

The staff at the Gloucestershire shop were very helpful, spending a lot of time with us to get the fabric colours\styles that we wanted. We ordered 4 sofas. Now they have arrived, they are lovely - just what we wanted. Very comfortable and lovely fabrics. Delivery men were very professional.

I hope the Stain Guard Cover that we were sold is a 'no quibble' insurance because it was expensive.

Only negatives were - we were quoted a price - then when we made, what we thought were small changes, i.e. different type of feet, requesting arm caps - these added considerably to the price. Also we had a nine week wait between order and delivery, whilst this wasn't a huge problem, it would have been better if this had been made absolutely clear, whereas I think we might have been told that in a quiet whisper!

Overall - would recommend the company.

I know it looks as if we made it up but we didn’t!

Ohh Susie.  What an absolute treat it was for me - you totally made my wonderful day!!.... There was you -  there was our sofa waiting for us -  and you so 'merry and bright' at that early hour of the morning with coffee on top of it all... what could anyone want more?!  Thank you Thank you. 

We'll be searching for a cottage, for sure, that takes both our sofas and as soon as we find it, I'll be in touch to confirm and pay you with the greatest possible pleasure.  It was a delight for me from the moment I walked into the showroom.   

Mr Kitching, March 2014

Not cheap but it's just what we wanted

Overall the sofabed is just what we wanted, though we have yet to try the bed. We are confident you will find it comfortable for an overnight stay. More care could have been put into the fitting of the cover at the back but with the very nice cushions this is hidden.

Andrew Tsui, March 2014

Great product, great service

It was a great experience from the beginning of the purchase to the end of delivery. I ordered a three-seater and a gentleman's chair, and the end products are just beautiful. They are certainly worth my investment.

Mrs Lodge, March 2014

Could not fault the service or the product

Martin in the shop was very helpful and talked through all the options, the fabrics, the measurements and the prices. Following our order we were kept informed about the progress of the order and were able to choose a delivery day that suited us. Delivery was slightly nerve wracking but the sofa rventually came I through the window to our relief! We are thrilled with the sofas and the footstool, they are exactly what we wanted.

Mr Dring, March 2014

Great sofas, great service

Very pleased with the sofas, the delivery and the staff. I like the individual touch to the sofas and the choice of fabrics.

Mrs Craft, March 2014

Perfect armchair

I would highly recommend Sofas & Stuff. The choice of armchairs was fantastic and with such a huge range of fabrics to choose from it was difficult to narrow it down. So much so that we were very tempted to buy another one!

The delivery service was brilliant, calling to arrange when was best for me and then texting to confirm a time, so no hanging around!!

I'm sitting now writing this in my extremely comfortable new chair, couldn't be happier.

Thank you so much.

Mrs Hogg, March 2014

If you want to buy British, don't hesitate - go with Sofas and Stuff.

We spent an enjoyable hour at the Berkshire showroom and were able to see our preferred sofas and judge the quality and comfort. We were then able to narrow it down to two models and take away some fabric samples. Really the hard part was choosing the fabric, but S & S were more than willing to send as many swatches as we wanted. Finally we were reasonably confident we'd made the right choice and so ordered. The sofas were ready earlier than we had expected and were delivered on the dot by an extremely efficient two-man team and GUESS WHAT we love them. They are exactly as we had imagined.

Mrs Robinson, March 2014

Good, after initial problem!

When our sofa arrived it was not quite what we had ordered, the leather piping on the edges was missing. I rang the store straight away and they ordered a new one for us. We had use of the original one till the new one arrived.

We are very pleased with the quality and look of our Sofa!

Jason, March 2014

Full marks

Right from the point I entered sofas and stuff showroom in parsons green I new it was for me , high end quality and feel to go with top customer service from Dan . Excellent company!

Mr Brade, March 2014

Good quality ,large choice ,easy to deal with products arrived in timescale.

We visited our nearest showroom over 10 0miles away were welcomed and given a good balance of help and time together to choose.We chose different models and colours to those we had preselected on the website so it was well worth the journey not to mention the coffee and biscuits.

The sofas were ready earlier than expected but we hadn't finished the building works but were able to delay until completion .Sofas arrived well protected were assembled and positioned by the delivery people.They are currently being enjoyed by all who sit including 2 cats !

Mrs Carter, March 2014

Fabulous service, lovely assistants, super end product!

I have been completely satisfied with my dealings with Sofas and Stuff. The showroom was warm and welcoming, housing a wide variety of sofas to choose from. The assistants were so friendly and helpful, and couldn't do enough to help. I had an access report done which was well worth the money as it meant I didn't have to worry about the sofa not going up the stairs! The delivery company give me a two hour slot for delivery the day before which was very helpful, and they delivered well within it. I have already recommended Sofas and Stuff to friends.

Mr Bassett, March 2014

sofabulous!

Couldn't be happier, the whole process of choosing sofas to ordering and delivery,was so easy.Extremeley helpful team.absolutaley thrilled with our new sofas and chair.

I HIGHLY RECOMMEND THIS COMPANY

Mr Faithfull, March 2014

Good quality, easy to use, friendly and just like their Sofa's comforting.

The had a great selection of good quality sofa's and chairs with loads of material choice. Also they are made in the UK so no forged fire certificates. But most importantly the staff are very friendly and helpful.

Jonathan, March 2014

Stunning sofas, great quality & service

Sofas and Stuff have a wide range of sofas to suit all tastes with a stunning collection of upholstery fabrics, the sales team were very knowledgeable and the sofa arrived as planned on time.

Mrs Ashdown, March 2014

good choice of sofas and excellent service

When we visited your showroom in Pulborough we found an excellent display of sofas and received very helpful advice. It made our choice try easy and we are delighted with our purchase. We had to wait quite a long time for delivery but the result was worth the wait.

Jacqueline Lecanuet, March 2014

What a good choice!

Decided to purchase two new armchairs and a sofa. Wanted something a little bit different , comfortable and to my liking. Had seen a picture in a magazine and decided to go to the nearest showroom to see them . The chairs are in two colours and the sofa in one of the two colours. After three visits to the showroom and with the various material samples received I took my decision. The delivery took place early than expected. The end product is classy, elegant, comfortable (sofa slightly harder than I thought but I am sure it will eventually soften).I was pleased with the whole experience and I think the two chairs are very special.

Was surprised I had to pay the full amount on ordering. On the other hand they were made specifically for me. The Showroom can be busy at weekends and if you need help in choosing the material when you are not quite sure, it's best to avoid busy times. The staff was very pleasant and happy to help. Would recommend Sofas & Stuff to whoever wants something with a difference. The choice of material is incredible and you can create your own personalised sofa or chairs.

Mr Gurdon, March 2014

A breath of fresh air!

We had never tried Sofas & Stuff before but having just bought an apartment in Tunbridge Wells that needed furnishing we thought we would give it a try.

From the time that we arrived at the showroom to the time we left the service was exceptional. Everyone was so helpful, but at the same time we were allowed to look around and make our own decisions without any pushy sales chat!!

A thoroughly professional company who can expect to see us again when we need some more furniture.

Mrs Prior, March 2014

A good Knights sleep

Well Sofa and Stuff where my knights in shining armour when they rescued me from a fire breathing dragon of a store that failed to deliver me a bed I could sleep in. ( I won't mention their name but i won't go there NEXT time I want furniture)

I arrived at the store and it was help all the way nothing was too much trouble. There was only one problem with the show room .........to much choice. I said I wanted a purple headboard well sample after sample came out till I was knee deep in purple fabric samples and a decision had to be made. The staff where helpful and we narrowed it down to a simple half dozen and eventually got down to "the one".

Now the bed is here in pride of place in my bedroom I am so glad the other bed had to go back this one is millions times better than the high street one!!!!

If I have one small niggle it was that I had bought my mattress elsewhere (I wanted a special one and did not buy from sofa and stuff) the delivery men could not take this out of the plastic so I was left to struggle on my own to get it out) I live on my own and there was no one to help me.... But over all a 100% service and I shall be using them again soon for sofas and stuff!!!

Mrs Jackson, March 2014

Excellent service from start to finish

Enjoyed trying out sofas at Bishop Stortford barn. Very happy with the help and advice given . Delivery service excellent and time slot given . Very happy with the sofa - it looks great.

Mr Weiss, March 2014

Very good display at Hungerford with excellent service.

It was a pleasure to get specialist advice and to see a large show room offering a wide choice. The sofa we selected we had not seen anywhere else and we are very pleased with the result. My only adverse comment is that the cost was on the high side.

Rev Chris & Dr Esther, March 2014

Splendid sofa supply seen

Sofas and Stuff are a great company - excellent shop; supportive help without being 'pushy' or 'heavy.' Great coffee, too!

Order system clear, and followed up by email, and we were kept in touch with progress and delivery plans.

The delivery boys were careful, thorough and tidy, and we just LOVE our new sofa [so does the dog!!]

Mr Palmer, March 2014

Excellent service

Excellent from start to the sofas being delivered, very helpful at the barn when picking fabrics and sofas

Isobel Williamson, March 2014

Very helpful staff, lovely sofa

I visited Hungerford and was ably helped by the lady on duty that day, who guided me towards the right styles of sofa to suit our needs. We discussed fabrics at some length, as I was being very fussy about colour schemes and she sent me away with lots of samples. Months later I finally got around to ordering and spoke to another helpful lady at Hungerford. Some discussion & advice on legs, and an email photo came very quickly, and then another email with the quote in my chosen fabric. A couple of emails during the manufacturing period, to update me on progress and confirm timing, then a polite phone call about delivery. Sofa arrived on time and was carried in, unwrapped, legs attached. Looks jolly good, is very comfortable (such an improvement on the predecessor), and after all the choosing, fabric and legs are spot on. Would recommend Hungerford Sofas & Stuff.

Mr Coyne, March 2014

Fantastic service, expert advice, professional through and through.

Hi Andy

The sofa and chair are fantastic we are so pleased with them. The colours blend into our home so well and the style is jut what we where looking for. We had looked all over for a sofa that would compliment our life style and you came up trumps.

Your courteous staff have a good knowledge of the current available cloths and knew what we had been looking for within a few minutes, she was so good that every cloth she produced we loved making our choice more difficult but a nice difficult if you know what I mean.

Your delivery team tried very hard to arrange the most convenient time for us which is a pleasant change in today markets, a well done to them.

We have had a most pleasant experience doing business with you and we have already recommended you to our friends and family.

We'll done

Mrs Mary Brash, March 2014

This settee is too comfy to watch tv on, I just fall asleep each time I lie down on it !

Everything was faultless, from my treatment in the shoeroom at Woodchester, the processing of my order through to notice of delivery and delivery. Have thoroughly recomended to freinds and family. I also thought that pricewise my settee compared favourably to all the others I looked at of similar quality.

Mrs Barsham, March 2014

Room for three

The most important thing for me when buying a new sofa was that I wanted a three seater sofa with 3 cushions, nearly impossible to find. I knew I needed a more specialist shop, so I went to my nearest Sofas and Stuff.

They couldn't have been more helpful and had exactly what I wanted. It was very useful to be able to take the swatches home to try them out in situe.

They did the ordering for me on line and it arrived just when they said it would.

The dogs and I are thrilled, there is room for all of us now and when friends come they know there is room for three of us on the sofa.

Margaret, March 2014

We have just taken delivery of our beautiful Grasmere sofas, the whole experience of using Sofas &Stuff was faultless. Annabelle was a great help when making our choices, we received regular e mails telling us about the progress of our order and when the big day came we were given a call from the delivery men when they were 30 mins away.

The sofas themselves more than meet our expectations, the quality and build are of high quality, and look fantastic in our home.

If you are looking to replace your sofas then this is the place for you.

A big 5 out of 5

We made the right choice

Gay Hutchings, March 2014

Altogether excellent!

I spotted a nice-looking sofa in the back pages of House & Garden so I persuaded my husband to go to visit the Sofas & Stuff showrooms at Bishops Stortford, about an hour's drive from our home. The staff were very knowledgeable and helpful and we came away having ordered a completely different sofa! The choice was immense and it certainly pays to see them in the flesh. The fabric samples were very useful and we ended up choosing a different one from the one we had thought would go well in the room - just goes to show that you need to see a colour in situ. The sofa arrived sooner than expected, within 7 weeks rather than 8 and we are extremely pleased and satisfied.

Scott & Jayne, March 2014

Fabulous why would you go anywhere else.

We had trolled through the internet and had dwindled it down to three companies....the first one that we visited an assistant didn't even bother to approach us, the second it took them over a week to get back to us with a quote and then we went to Sofas & Stuff well we were sold the moment we walked through the door.

We were made to feel very relaxed and welcome we sat on the sofa that we had seen on the internet and it was so comfortable that we didn't want to leave the shop ( the glass of mulled wine that we were given on arrival may have helped with this) our quote was done on the spot, order placed and it was delivered in just over 4 weeks. We are so happy with our purchase and would highly recomend sofas & Stuff to anyone .

Many thanks

Fiona, March 2014

Never make recommendations normally as experiences always vary,

And i especially wouldn't recommend buying blind as i did, however sofas and stuff have been very helpful and our sofa is everything i hoped it would be. Communication was very prompt, swatches requested arrived very quickly, delivery was arranged and sofa arrived exactly when specified by very helpful men who also took all wrapping away. it is a lovely comfortable sofa i just wonder why it is the exception to be happy with service and whatever item it may be- sofas and stuff really do understand the whole experience something a lot of other companies could learn from.

Mr Lewis, March 2014

Sitting pretty now!

I liked the way we could choose the style of sofa and then the fabric we liked, so getting an ideal combination.

The delivery was 8 weeks, and they were very professional about all that.

The staff at the showroom were polite and helpful too.

Henry, March 2014

Brilliant sofa

Very rarely write product reviews however.. Great sofa, great service. Would highly recommend.

Deborah & Alasdair, March 2014

We love our new sofa, it is perfect for what we needed in every way.

The staff at the showroom were fabulously helpful, the communication about delivery was fantastic and the delivery guys were great.

This all sound a bit gushing but it's true so credit where credit's due.

Stuart Huke, March 2014

Great service, great product and exceeded my expectations - British is best!

The customer experience was first rate, right from when we first walked into the showroom until the delivery of the sofa. The staff were friendly, attentive, gave great advice and made great tea and biscuits. There was no hard sell, we were given plenty of options which ensured we got the right sofa. We were sent swatches which was great to get an idea of how it would look. The estimate for build and delivery was 7 weeks but it came in less than five, superb stuff! The sofa is amazing quality, feels so comfy and makes the room look superb. So pleased. My only criticism is that the sofa's don't come with attaching plates which means they can slip from position, i think they would benefit from having these fitted as standard . All in all one of the best buying experiences I have had and the product is great, can't rate highly enough and will be recommending to friends and family.

Mrs Parish, March 2014

contemporary design, hassle free transaction

Bought a king size clerkenwell bed. Love the fabric, mattress super comfy. Delivery smooth, altjough my husband did need to adjust the screws to get the bedstead more upright.

Mrs Ashwell, March 2013

Friendly, efficient and reliable.

The whole process from start to finish was pleasant. The showroom ladies were knowledgeable and friendly. After we ordered our sofas, the time frame was consisely explained by email, and the delivery team were just as polite and efficient. An all round good experience, and our sofas look fabulous. Our dog thought so too, within minutes of delivery we found him curled up asleep on one, and he is never allowed on the sofa!

Mrs Sullivan, March 2014

Lovely sofas, great customer services

Very pleased with our new purchase, two clevering midi sofas, look very elegant in our drawing room. Our visit to the barn was helpful, our young child was happy playing with the toys available while we had time to consider the options.

Victoria, March 2014

Sofa just right. Extremely comfortable.

So glad to have found Sofas and Stuff. The old sofa was past it 10 years ago but we never found anything we liked or had the confidence to buy.

At Sofas and Stuff near Ripley we were left alone when we wanted to sit around, read the paper, have a drink, stretch out with a book, and we made ourselves comfortable. It would have been too easy to choose one too big for the room so measure carefully. Their website gives lots of info on how they are made.

After 2 visits we settled on the Large Weybourne which suits us with its washable close fitting loose covers showing no signs of wear after 7 months of winter use. There were loads of lovely fabrics and samples were provided plus expert advice.

Have recommended Sofas and Stuff to friends. Delivery was excellent.

Mrs Jackson, February 2014

Very pleasant shopping experience and lovely sofas

Wandering around lovely barns with a cup of coffee is so much nicer than the high street experience. We had looked at other places and although other places also offer lots of options some were far more expensive. The staff at Fittleworth were pleasant and not pushy - we went back twice on one day! The sofas arrived as promised and we are very pleased with them.

Mr Counsell, February 2014

Wide choice and flawless execution

We're pleased. The purchase of a sofa and a chair went as well as you could expect. The Tunbridge Wells store is huge and staffed with helpful people who do not press you to make a quick decision. The choice is enormous. You order what you want, pay in full and then they do what they say they will do - keep you informed on delivery dates and time and then deliver.

Delivery is done brilliantly by some very talented guys, who will (for an additional fee agreed up front) remove the old sofa. They manipulated a big sofa through a tight gap without chipping paint. Truly impressive.

The sofa and chair themselves are exactly to spec, without fault and feel as if they will last for a long time.

We all go through a lot of average retail experiences, where the company and the people seem disinterested. We saw quite a bit of that when looking for the sofa. However the Sofas and Stuff offering is at the very top of the tree.

Yeah, we're pleased.

Mrs Windle, February 2014

Fantastic

We brought our sofas from the shop in West Sussex. We were looked after very well and everyone was very helpful at advising us on which sofas to get. The delivery men were very friendly and efficient. We were very happy with the service and love our sofas.

Mrs Mathias, February 2014

I am absolutely delighted with my new sofas,they are so comfortable, my backache has now gone.

The choice and range of shops available to buy sofas today is vast. The endless ranges and combinations of seating is mind boggling. However I found the small postcards with all the measurements and pictures at Sofas and Stuff very helpful it made the ultimate choice of sofa much easier. Not to mention the helpful staff when actually visiting and sitting on all the sofas.

Miss Scutt, February 2014

Sweet sofa, kind and attentive service

My experience at the Parsons Green store was very pleasant indeed. Airy, spacious and peaceful, and great service, particularly from Nadia. It didn't take long to find the comfiest sofa for me - the Weybourne.

It arrived at last and I love it. Not too bulky like lots of modern sofas, but still deep and comfy.

The only reason I haven't given 5 stars is because there was a muddle with delivery which meant it took quite a lot longer than intended, but all ok in the end.

John Miller, February 2014

Very pleased with the sofa and bed which arrived sooner than expected and were assembled and positioned efficiently by 2 charming people.

We went to Sofas and Stuff to look at beds and sofas because we had had such a good experience when we ordered our last sofa. We'd been to Sofas.com in Chelsea and were a bit underwhelmed although the products seemed very similar. We were treated like friends at the Fittleworth Barn and we went ahead and ordered our new sofa and bed. During our visit (which we were astonished to see lasted nearly 4 hours!), we had the full attention of Susie who was so helpful and utterly patient. We also had about 20 minutes with Andrew, the owner who instils confidence and helped enormously with his detailed knowledge of production and materials quality. It is difficult to find any fault in our experience, in the furniture quality or in the value for money. We have recommended our friends and family to go there without hesitation.

Mrs Batt, February 2014

Great, very helpful and smooth running

Great, very helpful and the whole order went through very smoothly

Diana Gibbons, February 2014

Sitting Comfortably!

We visited the Fittleworth barn of Sofas and Stuff and were given a friendly welcome and offered coffee. We were shown the layout of the barn and left to browse and try out the chairs. Once we had chosen the style we were shown a large selection of fabrics - we settled on a tweed. Six weeks later the sofa arrived and we are delighted with it - supremely comfortable and just right for a country cottage. We valued the personal service and found the shopping experience so much nicer than going to a store in a town - no comparison! (we didn't receive the promised call the day before delivery but when we phoned they apologised and confirmed that it was on its way. The delivery men were a bit abrupt but did the job)

Miss Williams, February 2014

The most comfy sofa!

The sofa (alwinton) is fantastic. It is great for curling up on on a chilly evening. The fabric (harris tweed) is cosy and feels good. The delivery went smoothly and the guys were very friendly and helpful as we were worried about getting the sofa through our small doors. Overall the experience has been good.

Mrs Rustell, February 2014

The sofas we just can't get up from!!

Sofas and stuff have been really helpful from the initial design phase through choosing complimentary fabrics and offering plenty of choice and alternatives. They helped us think out of the box and look at ideas that we hadn't thought of.

The delivery guys were great and really helpful.

When we unwrapped our exciting new purchase we were not disappointed and they have more than met our expectations.

They are so comfortable, not one of us has made it through the evening without falling asleep on them!

We have more purchases lined up to finish our lounge and we can't wait to get back to the showroom to talk through our ideas!

Mrs Mary Norman, February 2014

Amazing Choice and good service

Visited the showroom and were impressed with the quality of products and the incredible choice of options and fabric. Staff were very helpful and nothing was too much trouble.

Sofa has been delivered and we love the finished product. As we expected, its wonderful quality and is just what we wanted.

Mrs Ray, February 2014

You will be guaranteed a fantastic, reliable and personal service from Sofas & Stuff!

Sofas & Stuff are the best place to go and view a wide range of sofas in comfortable surroundings. You can take as long as you like to make that important choice, helped by a nice cup of coffee and friendly staff!

Sofas & Stuff give you a reliable and totally honest service, keeping you informed as your special sofa is made.

I would definitely go back to Sofas & Stuff again!

Sally, February 2014

Beautiful sofa & great delivery - longer lead time than expected

We live pretty near to both S&S showrooms, so it was initially quite disappointing that we couldn't try out the sofa we wanted to buy at either showroom. However, we took a punt anyway and I'm glad we did: the sofa is beautiful and looks exactly as we'd hoped. I'd like the seat cushions to be more comfortable... which is why it's important to give customers a chance to try before they buy (I think).

We had the sofa delivered to a London address and the delivery company was brilliant: the guys were on time, polite, efficient, and great fun.

The only other irritation is that we were quoted a five-week lead time on delivery - but ended up waiting about 9 weeks, with no communication until I emailed customer service.

Chris W, February 2014

Brilliant, well-made sofas and great service

We recently moved into a Victorian cottage and needed some small sofas to go in our living room. We found a brilliant design at Sofas & Stuff and the vast choice of fabrics meant that we could choose exactly what we wanted. The sofas were delivered in the time-frame promised by Sofas & Stuff and although we had to keep them wrapped up for a number of weeks whilst we finished the decorating, it was worth the wait. The finish of the sofas is excellent and they are really comfortable as well as fitting really well in the space that we have. I would not hesitate to recommend Sofas & Stuff or use them again 

Jan, February 2014

Dear Team

We are very pleased with our three new sofas , they look fabulous and are everything we hoped they would be. Delivery was punctual and very slick. The guys were very professional  and friendly and took all the packaging away with them.

Lovely sofas and well worth the wait .

Thank you very much. 5/5..

Mrs Vick, February 2014

From start to finish excellent service.

Good customer service and kept to promoises for delivery. Good coomunications about progress of order and delivery. Sofa exceeded expectations.

Mrs K, February 2014

Great service, amazing sofa!

I have already recommended sofas and stuff to several people. The staff in Woodchester could not have been more helpful, despite my constant indecision! From providing me with a glass of wine as I sampled their entire range of fantastically comfortable sofas to keeping us informed of exact delivery slots, they were perfect.

The wait seemed endless; 8 weeks of taking it in turns to sit on 'the chair' can take its toll! But it has definitely been worth it to get such a well made, comfortable and great looking sofa.

Thank you so much!

Ms Stearn, February 2014

Great service from showroom to delivery

I purchased my sofa bed through the showroom near Nailsworth, Gloucestershire. The staff there were really patient, helpful and engaging, talking me through my options with obvious knowledge. I was kept well informed of progress in the construction of my sofa - we did try for Christmas, but that just wasn't possible - and on delivery day the team were excellent.

Mr Sorrell, February 2014

British, Local, Quality and Helpful

The showroom had a wide range of products and the staff were knowledgeable and helpful. Prices are competitive and delivery was as promised.

Kimiko McClellan, February 2014

Delighted with my purchase

I made a great deal of research before I decided to buy a sofa from Sofa and Stuff. Although there are many similar designs available in the market, the sofa I chose from Sofa and Stuff was the best in terms of its fabric quality, stylish and well balanced design as well as great value for money. From the point of placing my order to delivery and instalment, the staff were efficient and very courteous. I am a delighted customer.

Mrs Tucker, February 2014

Unpushy sales service and solidly well made sofas that will last

Sales staff were very helpful and not at all pushy. My only criticism is the lack of warning about delivery day and time. Once the delivery men arrived however they were very polite and helpful and quickly and efficiently put the sofas together taking away all unwanted packaging. Would definitely recommend if you are looking for a good quality sofa that will last.

Mrs Playfair, February 2014

Great service, product and price.

Lovely showroom at Leverton, Hungerford. Delightful, knowledgeable and helpful staff. The two sofas I purchased are beautifully made (in G.B.) and very comfortable. Highly recommend this company.

Mrs S, February 2014

Good service, great sofa

Had a nice experience in the showroom, friendly, relaxed and helpful. Also liked the style, not a usual showroom full of brown leather sofas. We came away thinking there were a few we'd have liked.

We were happy to pay a bit more for the service and choice of British sofa. Like the choice of local materials.

Very happy with it now we have it at home too. A bit firmer than we remember.

The main disappointment was the delivery. We were promised delivery before Christmas during w/c 16 dec. when we got to middle of December we were offered one delivery slot at short notice 7-9am on 24 December (Xmas Eve). We were away for Christmas so that didn't work (we were on a plane at 7am) and we didn't have the sofa for the family events we held he following weekend and New Years. I'd expect most people don't think before Christmas means Xmas eve because not much you can do with your old sofa by then.

I suggested other dates and would have preferred to keep dealing with sofas and stuff but instead had to deal with third party delivery company. Initially told dates I gave wouldn't work as delivery co. Closed until 6 jan. Then getting ready for work on 3rd of jan at about 7.45 I got a call to say the sofa would be with us in next 20 mins. Fortunately hadn't left for work and could accommodate the sofa at short notice.

Delivery men were great, efficient and fast. So no complaints on the day.

Generally not enough communication after we paid our money until sofa arriving.

Mr E Goodman, February 2014

what a beautiful show room and furniture

Found the website on line and was a mediately impressed . Arranged to visit the Bishops stortford show room. When we arrived we loved the showroom and the staff were so helpful. Found the sofa we wanted and the material and even had the choice of legs. Made the order and were told end of February so was happy with that. Received a phone call to say it will be delivered end of January so that was even better for us. Lovely sofa very comfy perfect for us.

Mr Libby, February 2014

Beautiful workmanship and excellent delivery service.

We are very pleased with our Chesterfield sofas and armchair. In particular we would like to say how efficient, courteous and careful the 2 delivery men were. They could not be faulted.

Mrs Ritchie, February 2014

Sofa for a red snug

I wanted a sofa with a bit of pzazz for a rich, red-themed snug. I found exactly what I wanted at Sofas and Stuff

Cathy, February 2014

4 out of 5 for sofa. 4 out of 5 sales staff.

Very helpful, no pressure to choose, kept informed. Delivery guys were good 4 out 5 and took all packaging off but could have given usher advanced warning of delivery day/ time.  

Mrs Mack, February 2014

Totally satisfied with the whole service

I found the sales staff really friendly and helpful and I am really pleased with the sofa and chairs. They are exactly what I wanted, really comfortable and good looking.

Mrs Taylor, February 2014

Friendly helpful service and advice what could be better than that!

A nice showroom with a variety of styles and plenty of fabrics to choose from. When we had decided on our purchase they had sent to us from the manufacturer samples of the fabric selected so we were able to judge our decision in our room setting which helped us with our décor colour scheme, and as we were renewing carpet & curtains the fabric samples were a great help as we were able to select the carpet and had it fitted before the suite arrived. We were informed of the delivery date within a 2 hour slot which enabled us to plan the day. Very satisfied with our sofa & chairs and would like to thank Sofas & Stuff for their kind service.

Mrs Nocton, February 2014

Excellent service by delightful staff

I received excellent service from Sofas and Stuff even though I did not purchase a sofa, I bought a footstool and the "girls" were so helpful

Mrs Lilley, February 2014

Gorgeous Bishop's Stortford Showroom!

The whole experience from ordering the sofa and fabric to delivery was fantastic.

The best sofa I have ever bought for quality, style and comfort.

Will definitely recommend Sofas & Stuff to my friends.

Mrs Halfhide, February 2014

good choice and great service

Sofas and Stuff (Tunbridge Wells) has a good selection of modern and traditional styles and you can choose any material for covering. The team was really helpful and happy for us to spend ages just sitting and lying on various sofas to help in our decision making. They provided good advice along with great coffee! Delivery was on time and the delivery team were very helpful and friendly too. Would definitely use again.

Chris & Esther, February 2014

Dear Sofas and Stuff,

We wanted to say a big 'Thank you' for our new sofa which arrived yesterday.  From the beginning to delivery, we have been very impressed with your service and your products.  there is a fight in our living room over who gets to sit on it, now [including our English Wire haired Fox terrier who thinks it is just for him!!].

Keep up the good work, and again - Many thanks

Mr Beeby, February 2014

Fantastic build quality and service!

Having spent over £1000 the year before buying a sofa from DFS I was quite keen to make sure that I didn't make the same mistake again. On a recommendation from a friend we decided to give Sofas and Stuff a look, we liked the idea of there being lots of different styles and designs that we could try out and then choose the relevant fabric etc.

The moment we arrived we were made to feel totally welcome and at ease, there were no push sales people and we were allowed to look round at our leisure. The staff were extremely warm and welcoming and very friendly. Once we chose the sofa my wife decided on fabrics and we paid and left. 8 weeks later the sofa arrived with some extremely helpful delivery people and so far we are pleased with that fantastic quality and feel. I'm sure we will get many years use, even with 3 small smelly children and a massive smelly dog. Would highly recommend.

Diane, February 2014

Excellent service, great choice

From start to finish it was a pleasure dealing with Sofas & Stuff. The showroom choice, staff attention and delivery where all excellent.

Ms Cutler, February 2014

Lovely company to deal with , completely trusted them and dealt with queries and small issues swiftly , charmingly and professionally

Get your furniture from sofas and stuff , always top quality in everything they do from advice in the showroom , delivery matters and best of all top quality furniture . Always felt in good hands .

Mr P R Thomas, February 2014

Good for sleeping.

The sofa is a little firmer than we had expected but that is good for comfort. It's higher off the floor which is also a plus.

Mrs Evans, February 2014

Happy to be sitting pretty!

We were stressing over trying to find the right chairs for comfort, price and style for months then visited the Sofas & Stuff showroom near Stroud. A very pleasant experience. So many fabrics and styles to choose from and lovely helpful staff, so we found it quite easy to select two chairs for our living room. We took colour swatches home for the final choice of fabric to create the right look for us. I ordered over the phone and it took less time than expected for the chairs to be ready for delivery. They arrived on time and the delivery guys put sheets down to keep any mud off our new wooden floor & attached the chair legs. They even brought the pads to put under the feet to stop anything scratching the floor. They made sure I checked the chairs thoroughly to make sure I was happy with them, then took all the packaging away. A lifetime guarantee on frames and springs is reassuring too. Many thanks.

Mrs Wynter, February 2014

Cool sofas, cool delivery

Sofas look great, and are even comfortable as well. Now we just need lots of cushions to go on them. The guys who delivered the sofas were heroes--they couldn't get the truck down the drive so carried them both all the way, over 100 metres, and were still cheerful. Sadly the rest of our drawing room now looks a bit tatty so the sofas will prove to be more expensive than we thought!

Mrs Corlett, February 2014

Good selection. Really helpful staff and delivery on time! Excellent.

Enjoyed going around the showroom near Harrogate . Encouraged to sit on all the sofas, and even provided with tea and coffee! Sat on all the sofas and began to feel at home! Staff were very helpful, and good provision of fabric samples to take home.

Once the sofa and chair were ordered we had confirmation e mails and communication to inform us of delivery time. Everything worked as planned and we took delivery of a lovely sofa and individual chair which we are really pleased with.

I would definitely recommend them with no hesitation.

Roger, February 2014

Excellent service and feedback, extremely helpful in choosing the right settee and fabric

Highly recommended

Mr Davies, February 2014

The reason we decided to use sofasandstuff was primarily because the showroom was extensive and the sales staff knowledgeable and relaxed in approach. Now we have our 2 sofas, they are without question, the best buy we have ever made. Finding a sofa that is stylish, comfortable and good value is not easy. The seats contour to your body and immediately make you feel at home. The only downside is that getting out of the seat to make a coffee or go to bed is now so much harder............you don't want to leave !

Audrey & Norman, January 2014

The sofa & chairs are perfect we just love them and the chaps that delivered them were efficient and tidy and  with a sense of humour ~ having knocked on my door advising me they were delivering the washer & drier I had ordered (but I knew better) Absolutely no complaints, thank you all very much.

Just have to get my new curtains to complete the 'look'

Di, January 2014

The reason we decided to use sofasandstuff was primarily because the showroom was extensive and the sales staff knowledgeable and relaxed in approach. Now we have our 2 sofas, they are without question, the best buy we have ever made. Finding a sofa that is stylish, comfortable and good value is not easy. The seats contour to your body and immediately make you feel at home. The only downside is that getting out of the seat to make a coffee or go to bed is now so much harder............you don't want to leave !

R & D, January 2014

excellent service from start to finish

Sales staff were very helpful and attentive. Delivery was totally on time and delivery men very helpful. Great quality sofa... definitely worth a visit.

Debbie, January 2014

Really helpful

Thanks for your assistance, we visited the London showroom twice before making an order and were never rushed into a decision.

Cathy & Rob, January 2014

We are really pleased with our chairs.  They look lovely in out living room and are both very comfy.  We did visit your showroom in Stroud some time ago and your staff were very friendly and helpful.  The delivery guys did a good job, arriving in time for me to get to an appointment as planned.  They put sheets on our new wooden floor to stop it getting muddy and scratched when I requested them to.  If you want to load this feedback onto your website without my email address, that's fine.

Mr Daly, January 2014

Great showroom, good service, good products and good value.

We loved the B.Stortford showroom and rated the staff. The delivery service was good, the value of the sofa is good and the product is good. We are pleased.

Miss Berry, January 2014

Lack of communication

I can't fault the actual sofa, when it finally arrived. It's great! However I have to rate only 3 stars because I ordered this specifically within the Christmas delivery lead time only for it not to be ready. I was told 5-6 weeks lead time. After 5 weeks I emailed the contact in store who took my order to find out at estimated delivery - no response. So a week later (after 6 weeks) I rang up to be told "oh, don't you know? there's a problem with your order and it won't be ready until mid-January". I clearly had not been told at any point in the order process that my delivery would be delayed. It was due to the fabric supplier, however this was not my problem, yet the person I spoke to was of the opinion that it wasn't their problem or fault either. I would have minded less if I'd been told of this problem as soon as they knew of it. I clearly needed a sofa for Christmas having guests about to arrive and no furniture in my new house. The person I spoke to had no suggestions, so it was my request/suggestion that they deliver a showroom sofa as a matter of urgency for me to use until mine was ready. They agreed to this request after a few internal discussions and from then on dealt with it very well indeed, fitting my delivery in to suit me. However I did feel aggrieved that it was I, rather than Sofas & Stuff, who came up with the solution to the problem! I didn't expect this service for such an expensive sofa and for the approachable, friendly marketing spiel they produce. I don't think it'd stop me ordering from them again though...the sofa looks great.

Mrs Riley, January 2014

Excellent show room staff and good choice of sofas

The show room was very good and the staff extremely helpful.

Our sofas were delivered on time as agreed. The delivery men were friendly but did notice one of their hands wasn't very clean and they were delivering a cream suite!

They unpacked the suite but whilst doing this the delivery man with dirty hands cut his finger and didn't realise. When checking the sofas once in situ I noticed blood on both sofas. This was cleaned off with the cleaning products provided but was very disappointed that the suite was marked before anyone had even sat on it! They were very apologetic.

We have noticed that both sofas when you sit in the middle they squeak so a technical guy is coming out to give his opinion.

Mrs Baddeley, January 2014

We have used Sofas and Stuff twice, once in 2013 having visited their Kent showroom.  The staff were unbelievably friendly and helpful - especially when we kept chaining things. We ordered sofas, beds and headboards all of which we have been very pleased with.  our second visit was Dec 2013 to the London showroom. Again, the staff were very helpful and efficient. My son's sofa was delivered this week and he is extremely pleased with it.

The quality of their products is very good and I will certainly use them again.

10/10.

Mrs Jones, January 2014

An excellent 'experience' from start to finish;EVERTHING stated on their website is true &more some!

The staff at the shop were very helpful and informative which made our decision making easier. Our follow-up 'phone conversations were dealt with sympathetically & a high level of professionalism. We would highly recommend this company & their staff to anyone looking for an all-round quality of service.

Mr Addison, January 2014

Outstanding sofa and excellent service

We're really pleased with our sofa and the help which we received in choosing it. We were also pleased with the after sales service which included delivering it through the first floor window

Mr Simmonds, January 2014

Great designs, good quality and wonderful service from all the staff. Many thanks.

Helpful showroom staff, good communication on progress/delivery at all times.

Would recommend to a friend.

Mrs Boycott, January 2014

We are very pleased with our sofa.    Service in shop was excellent and delivery efficient and careful.        

Debbie, January 2014

Many thanks for our great sofa, it's fab. Special thanks to Martyn and the London team who made us most welcome (twice - as we were indecisive!!)

The delivery team must have a mention too - Joy was brilliant in organising the delivery date and the chaps could not have been more helpful.

Just waiting for the stain guard to arrive via post (as they had run out on the delivery van.)

Mrs Harvey, January 2014

Great service and very pleased with the product.

I visited the store in Hungerford and met Belinda who quickly identified the sort of corner sofa I was looking for our new TV room. There is a wide range of fabrics to choose from so it was easy to find one that fitted my scheme for the room. We are all very pleased with the quality and comfort of the sofa and I will certainly go back to Sofas and Stuff when we refurbish our sitting room.

Nigel Bullock, January 2014

Brilliant service, great product, happy people!

From the start of the project to buy a sofa for the redesigned kitchen we had nothing but quality service, excellent advice, fun and good cups of tea!!

The knowledge and expertise of the sales staff at Sofas and stuff was of the highest standard and nothing was too much trouble. Deadlines were kept, additional material for blinds etc arrived on time in fact it was probably one of the most painless major purchase experiences we have ever had.

We would have no hesitation recommending sofas and stuff to others and in fact have already spread the word.

C Johnston, January 2014

Outstanding service, knowledgeable & friendly staff, lovely, comfortable sofas!

We wanted a pair of sofas with specific measurements. The decision as to which style was painless thanks to Belinda, who expertly guided us through the various options. We had previously decided on a fabric, which was out of stock. Belinda sourced lots of different similar fabrics & arranged for samples to be sent to us. The final choice was much cheaper than our original fabric! Sofas arrived as promised, before Christmas, were unpacked & all the rubbish removed. Lovely, comfortable, good looking sofas - very happy clients!

Ms Sykes, January 2014

Great chair and service

This is the third item purchased from Sofas and Stuff and the quality is high. Footstool arrived with a problem but every effort was made to resolve it quickly

Stephen & Diane, January 2014

very pleased with the staff, the service, the updating contacts and the delivery men

We went to the showroom in Bishops Stortford and were met by Jo who was very pleasant, knowledgeable and helpful but not pushy. We thought the quality of the sofas was good and very interesting fabrics. Once we had decided and ordered we were kept up to date with the progress as we knew it would be delivered just before Christmas, and it was on the 23rd. We were called on the day to say what time it would arrive and the two delivery guys were charming, polite and helpful - all in all a pleasant buying experience.

Mr Gray, January 2014

great service

Visit Sofas & Stuffs showroom which has got a wide variety of quality sofas and bedroom furniture and provide an excellent service from ordering through to delivery.

Mrs Ross, January 2014

Beautiful sofas

I am really pleased with my sofa choices - the fabrics are really lovely. Its so difficult to imagine what the finished pieces will look like but I am particularly proud of my tartan snuggler, its so beautiful. Teh furniture has transformed our lounge into a gorgeous snug. The pre-Christmas delivery was a little close to the wire, but the delivery company were excellent - flexible, prompt and polite. All round great service

S Lund, January 2014

Friendly, helpful and great at keeping you posted on developments

Really helpful and knowledgable staff to help guide your choice. We had slight delay problem with our chosen material but were kept posted on developments - A1 for communication. AND our sofa was still delivered ahead of Christmas. A good experience all round - have already recommended to friends.

Mrs Mackay, January 2014

The only weak link is my taste!

I really enjoyed buying furniture from the comfort of my home - samples were prompt and plentiful, telephone support jolly and order processed on time and as promised.

We chose a Wadenhoe corner sofa in Forest Fern velvet.

My only reservation is that I have probably selected a highly inappropriate fabric that looks gorgeous but will wear badly.....am trying not to think about it too much but Christmas was a bit stressful!!!

Ms Ventin, January 2014

Great customer service!

Wide selection of items, great customer service and quick delivery! You can choose the item you like and get it quoted in many different fabrics in a moment. You will find the sofa you need for sure!

Mrs Cooley, January 2014

Fabulous sofa, fabulous service

I was really impressed with how helpful and accommodating the staff were, nothing was too much trouble and I felt really valued as a customer.

My beautiful Haresfield sofa arrived as promised and it's too gorgeous for words!

Thank you Christine and your team at Bishops Stortford, great work

Miss Flynn, January 2014

Look no further than Sofas & Stuff

Faced with way too much choice online, on the high street and at specialist retailers, choosing a sofa became a huge and complicated task. We visited Sofas & Stuff and all of a sudden the process became so easy. We found exactly what we were looking for and delighted with the service, the sofa arrived on time - just in time for Christmas - and was admired by all who visited - good job we bought the Stain Guard option!

Would absolutely recommend Sofas & Stuff.

Ms Ide, December 2013

I am in love with my settee and foot stool

I am really happy with my new settee and foot stool. For years and years (read 30) I had the same settee so if I was going to have a new one I wanted it to be the right choice....and.... it was. It looks good and it feels nice to sit in. "James" doesn't fluff it up for me so I have to do that on a daily basis and that may be a slight negative point.

Andrea, December 2013

Fab-u-los!

Love our new sofas, they look and feel extravagant! Elegant and beautiful in our lounge , and are so comfortable!

Miss Burnham, December 2013

Absolutely thrilled with the sofa and fabric!

I was looking for a sofa for some time and liked the various size options that Sofas and Stuff offered. I bought the Alwinton in Forth Chalk. It was great because I only had a small front room and I didn't want anything too big. It looks great in the room and is really comfy. I am so pleased with it I am tempted to buy another sometime soon to match.

Mrs Watson, December 2013

Fabulous service and amazing sofa!

We were delighted with the whole process from choosing the sofa to sitting on it our living room in front of lovely fire. Claire the manager was excellent, she spent a good hour helping us choose the sofa and colour, she was lovely. We are very happy with our sofa, it is comfortable, classy and everything we wanted. Thank you.

Mr Kew, December 2013

Customer Service before and after sales was excellant

Would recommend a visit. Staff at Fittleworth were excellent. Spent time with you discussing what your requirements were. This was not just sofa style but also the fabric choice and colours Though this took longer due to the vast choice of designs available. Staff did not rush you, even after several visits to the store, made you feel at home. Impression I got was that the staff wanted to ensure that we were making the right choice and time was not an issue. Even when the order was not completely right, staff could not do enough to put the small matter right. We made a mistake on sofa size (needed two large not 1 large and 1 medium). We did not realise that the medium would look to small after we replaced 2 arm chairs with a sofa. Our mistake. When the store was contacted the store about the minor issue and sofa size, that we required a larger sofa. The lady got back to me and said that an exchange was not a problem. Exchange took place with in 6 weeks. From my experience (Commercial Manager) this was first class customer service, customer was made to feel important and that there was no pressure to buy or time to decide. Would recommend a visit before purchasing elsewhere.

Miss Graham, December 2013

Super sofa, super comfy !

We visited Sofas & Stuff whilst on holiday in Yorkshire in September 2013, we were met by a friendly lady named Morne, who asked if we had visited Sofas & Stuff before, Morne proceeded to show us around the new showroom near Harrogate and made us feel very welcome, then offered us tea and coffee which was greatly appreciated.

She asked us what type of sofa we were looking for, at that stage we were unsure which style to choose, Morne was extremely helpful in choosing our ideal sofa,

We would have no hesitation in purchasing from Sofas & Stuff again, and would highly recommend Sofas & Stuff to friends and family.

Kathryn Leavesley, December 2013

We love our new sofa, extremely comfortable and cosy; we now enjoy sitting together.

We recently purchased a new corner sofa from sofas and stuff. We received first class service, we could choose any fabric we wanted, the staff were extremely knowledgeable. The sofa is very well made and comfortable, ordering and delivery was easy. When it arrived the delivery staff put the sofa in its place and took all the packaging, meaning we could sit on it straight away. Thrilled would highly recommend.

Ms Patton, December 2013

comfort and oofliness

I absolutely love my new sofa, the whole buying experience was a pleasure. I'd been looking for some months for a 'shabby chic' sofa, one that was squishy and oh-so comfortable and not too smart, definitely with a lived-in look, and couldn't find anything I liked. Finally a google search (of 'shabby chic sofas' led me to Sofas and Stuff, only to find that they're a few miles from me, easy to get to with their own parking.

Initially I thought I wanted a lime green one to match some Romo fabric curtains I have, but I couldn't decide if it would be too much; the very helpful staff showed me lots of samples and arranged for a selection of larger samples to be sent to me so I could see - resulting in me changing my mind and going for a soft-white linen which looks absolutely stunning, especially with the darker colour of cushions I'm making from the curtain material.

And all at a great price, delivered in just a matter of weeks.

Mr Tisdall, December 2013

They delivered exactly what we wanted

We looked hard for a classic smuggler and finally settled on sofas and stuff. We are very pleased with the result. The show room staff were helpful and it was easy to choose our own fabric and pay for this direct.

Sara Harrison, December 2013

We would certainly come back, what more can we say

Sofa and stuff, great place to.shop and very helpful staff, give them a try

Ms Absolon, December 2013

I'm glad I chose Sofas & Stuff

Buying a sofa from Sofas & Stuff felt like a very personal experience and I'm glad I didn't buy off the high street. I was able to get a sofa of the size and style I wanted in the fabric I chose, and staff were extremely helpful. So far I am delighted with the sofa I bought. My only reason for not giving 5 stars is that I could not accept the first delivery date due to work commitments. The delivery company was very inflexible and said they could not offer another date before Christmas. However, Nikki managed to get another date before Christmas so all was well in the end. It seems a shame that after all the customised service offered in the sale, you cannot use a delivery company that is more considerate of customers' commitments. With deliveries from competitors the customer is able to negotiate a date rather than just being given one. Being advised the time slot the day before delivery is not helpful for anyone who works and has to book leave in advance.

Mrs Tallett, December 2013

great show room and helpful staff

Show room was very user friendly and staff informative and helpful.

I was kept informed of delivery date and they delivered!

Ms Lorkins, December 2013

Utterly Fabulous bed!

Our fabulous bed has surpassed expectations, the heather velvet Avignon bed is not just beautiful, it fits our whole family and is to die for comfortable... Special thanks to sofas and stuff for managing to adapt my order following my last minute change of heart re the button colours!

J G Wells, December 2013

Je ne regrette rien

Our 2 Lanhydrock sofas arrived on December 10th, even though we had said there was no rush and we didn't need them for Christmas. The delivery chaps were prompt, cheerful and careful, and took away all the packing.

The sofas are just what we wanted, the right combination of squashy but supportive, look really good but not too formal for our cottage.

The whole experience, from the first visit to Woodchester Mill, has been very positive, and we would definitely buy from Sofas and Stuff again.

Emma Payne, December 2013

Good quality, great value

I would never go back to the standard dept. stores again. Good quality fabric, great styling and excellent service.

Farouk, December 2013

Fantastic Service

I was in the market for a new sofa, however rather than purchase one made abroad I wanted one made in the Uk, after trawling through many a magazine and website, i came across "Sofas and Stuff". British company, nice sofas and actually not that expensive, and the reviews from customers were all glowing , so I ordered, and in return I received an e-mail acknowledging my order (with all the relevant details) Later on I received another informing me of my delivery date (And asking any questions which may impact on my delivery) a week before I received a call, reminding me of my delivery , an hour before the delivery men called to say they were on their way.

On arrival my new sofa came well padded in plastic. it was in undressed and ready to go within minutes. I was left with a cleaning pack (just in case) and with my old sofa in the back of their wagon they departed less than 30 minutes after arrival (Well I did offer the men a cup of coffee)

Sofa wise, its a beauty, really comfortable (Already done the sleep test) and I will be purchasing the armchair to go with it in the New Year.

Thank you Sofas and Stuff.

Mrs Smith, December 2013

Fab service, fab sofa!

We spent an age researching sofas and possibly hours choosing the right one in the showroom but it was a relaxed atmosphere and the assistant helped us along the way.

The fabric is perfect, the delivery great and I would definitely recommend Sofas & Stuff :)

Mrs Woolhouse, December 2013

First class from choosing a sofa to delivery.

Claire was extremely helpful, knowledgeable and patient! Very easy to deal with.

Christine, December 2013

We ordered a Petworth sofa in Scarborough cotton velvet after visiting the Yorkshire showroom. We had driven down from Newcastle and the drive took us well over the hour,  we were so glad we did as the staff there were extremely helpful and professional. We were contacted regularly about the order and it arrived within the timescale given. It's a stunning sofa, well made, and a lovely addition to our drawing room. Would I use the company again? Most certainly, the service we received was excellent, they are competitively priced, and have an extensive choice of both styles and fabrics.

Mrs Luff, December 2013

We are delighted with our new sofa and chair which were delivered a fortnight ago.  The whole process of selecting the type of sofa and the material was fun.  It was made easier by the knowledge of all the staff we encountered in Parsons Green and Fittleworth.  I would certainly recommend Sofas and Stuff to friends and I think the end product speaks for itself.

 

I would also like to say a big thank you to the delivery team who were extremely helpful and, at very short notice, took our old sofa and chair away."

 

One thing I really appreciated was all the staff we encountered were helpful and friendly without trying to get us to sign up there and then.  

Mrs Miller, December 2013

The choice is yours!!

After looking everywhere for the right sofa for us, something a little different, quirky but not mad, we found exactly what we were looking for at Sofas and Stuff. The choice offered to us was excellent, from the style of sofa, the fabric we could choose and the details we wanted, ie, different coloured buttons. Added to this, any changes we wanted were no trouble to the company at all.

Mrs Robinson, November 2013

Highly recommended!

Beautiful products. We ordered another throw to compliment one we already had from Sofa's & Stuff. Very quick & efficient delivery & beautiful throw. Many thanks!

Mrs Ciesielczuk, December 2013

Lots of choice and good quality

The sofas were set out in a beautiful barn with wheelchair access which was crucial. The staff were very helpful and knowledgeable. There was plenty of choice in style and price. I did not feel pressurised at all and it was a very comfortable shopping experience. The sofa arrived within the time I was forecast and the carriers were quick, polite and efficient.

Clive, December 2013

Very friendly, efficient and professional to deal with, plus a great range of sofas.

Very pleased with our sofas, which are wonderfully comfortable, and seem to be extremely well made. They were ready well within the the time scale given to us.

We were impressed with their website, and then with the staff at the show room.

All our dealings with them have been efficiently managed and with good follow up.

Highly recommended both for service and product!

Mrs Lucienne Bennett, December 2013

British made sofas of quality and style

When our sofas needed replacing after 25 years, we were looking to replace them with other quality furniture. The highstreet chain stores did not offer what we were after so we turned to the internet. There were several firms on the internet with attractive sites, but choosing sofas purely by description and pictures was not what we were after. We wanted the possibility of sitting on the sofas to see which one fitted our requirements best, but most firms had their only showroom based in South Wales, far to far away. Our eye fell onto Sofas & Stuff, a firm we had not known before and realising that one of their show barns was not too far away, decided to go and have a look. We were very pleased we did, because the items we thought we liked best did not give us the 'seat' we were after. The barn was only newly opened, but Chris, the sales lady, was very knowledgeable and extremely helpful. When we had decided on the style we wanted, she guided us expertly through the range of materials. We realised that if we varied from the standard material for the model, we would not be able to return them if not satisfied, but having been able to sit on the type of sofa, this was not a problem.

The only doubt we had was about the chair belonging to the sofa as there was no chair available to try and the dimensions were quite different from the sofa. It nearly stopped us buying all 3 items, but the prospect of having to start all over again with a different firm, made us bite the bullet. This is the only critism we have: please have all the items available to try out as otherwise you lose the advantage over other internet sellers of having to purchase untested items.

The ordering and subsequent delivery system was faultless and erything happened within the promised timescale. The delivery lads were courteous and careful about not soiling our carpets or causing damage. The stain ptotection guarantee has just come through via email and the promised free throw was delivered in due course.

All together, our whole experience has been a very pleasant one and we would definitely recommend you to friends and family.

Mr Minnis, December 2013

Lovely shopping experience.

Pleased with all aspects of the shopping experience. The showroom, the staff, keeping us informed at all times and delivery were all first class.

Miss Tanner, December 2013

Good sofa, poor delivery service

We very much like our sofa, but felt very let down by the delivery service. We were offered one delivery date before Christmas when spoken to a month before Christmas. We were eventually able to accept delivery on that day, but there was an initial lack of helpfullness from the store when trying to find a solution. We had to push very hard.

Mr Wroot, December 2013

Good sofa, poor delivery service

We very much like our sofa, but felt very let down by the delivery service. We were offered one delivery date before Christmas when spoken to a month before Christmas. We were eventually able to accept delivery on that day, but there was an initial lack of helpfullness from the store when trying to find a solution. We had to push very hard.

Aaron, December 2013

Great Sofas and choice

Would have given a 5 star rating had the sofa protector plan I paid additional for arrived with my sofa. Otherwise a great service and product.

Gill, December 2013

A pleasure to deal with this company

Had a look at a number of websites and shops selling sofas but very glad we chose Sofas & Staff. Visited our nearest showroom (converted farmbuilding) - very easy to park and lovely lady in charge. No pressure to buy but lots of help and a cup of coffee. Chose 3 sofas, the fabric for loose covers and are now using our lovely new sofas in time for Christmas!

Mr P Gooderham, December 2013

Fantastic .....

Fabulous selection of material, styles of sofa. helpful staff.we ordered 2.

Great delivery service..will definitely rec to all.

Mr Shaw, December 2013

Excellent all round! Lovely corner sofa and good sales and delivery on time.

Staff were really helpful when buying sofa.

Corner sofa really comfortable and well made.

Delivery men really helpful and didn't complain about carrying it up 30 steps to the house in the dark.

E Harley, December 2013

Great product, great service

Really helpful assistance in local showroom to help with choice of materials. Very efficient delivery service, Keeping well informed of dates an times.

Mrs Scott, December 2013

Good quality sofas - delivery men with muddy boots!

Excellent service on ordering and even on changing the order to have different coloured cushions (though they did get a bit confused about how much extra to charge for this). Overall, I would recommend BUT watch out for the delivery men - they left muddy footprints all over my new cream carpet.

Sally, December 2013

Personal service with a fabulous choice of sofas and fabrics.

When we visited the showroom near Ripley we were given a friendly welcome and offered fresh coffee. We were then left to browse. Once we had decided on the sofa we had lots of help with choosing size, fabric, legs and depth. I found the advice on matching the sofa to existing colour scheme very good and felt confident that we had made the right choice.

When phoning to order the sofa staff were polite and friendly.

The delivery was within timescale promised and delivery driver phoned to say he was 15 mins away so I was able to dash back home with a disgruntled dog in time for them to arrive. The men were very careful in the house and left everything looking very nice. Good service!

Mrs Barnes, December 2013

Very pleased with my new settee and foot stool.

I have been looking for a new settee for a long time without success as I wanted one with a firm seat which I could lie on yet was small enough to get into the property . When I visited the Sofa and Stuff web site the comprehensive information allowed me to identify the medium Holmfrith met my requirements. I visited the showroom near Harrogate, where I was made very welcome, and was very pleased with the quality of the products on display. I selected a covering from the many available and placed my order. Delivery was expected to take place in 6 weeks and a date was confirmed by email. As this date was not convenient for me it was changed to another date without any problems and my settee duly arrived as promised.

My overall experience in dealing with Sofa and Stuff has been very positive and I am very pleased with my new settee and footstool. I would recommend Sofa and Stuff to anyone who is looking to purchase a new settee.

Neil & Jean Douglas, December 2013

Quality fabric, modern classic design, first class service and well organised delivery men.

My husband spent many hours researching corner sofa units on the internet for our extension and found Sofas and Stuff offering the style of sofas we had been thinking about. When we visited their show room we were impressed with the quality of sofa designs and extensive range of fabrics, just what we wanted. From order to delivery was about six to seven weeks. The delivery men were fantastic, well organised and took all the packaging away. We are delighted with our corner sofa unit, it looks fantastic in our extension.

Mrs Midgley, December 2013

Sublime comfort

I have the sofa i always wanted. Gorgeous Mulberry fabric. Excellent customer service

Mrs Wittels, December 2013

Excellent!

From our first visit to the showroom to delivery we received first rate service. All the staff, including the delivery men were helpful, polite, knowledgeable and efficient. We are delighted with our new sofas.

Ms Wigan, December 2013

Very impressed with friendly and efficient service throughout the process of buying my sofa.

I would recommend Sofa and Stuff to anyone looking for a helpful, friendly and efficient service whilst buying a sofa or chairs. I was kept well informed throughout the process and I am thrilled with my sofa. The delivery guys were great too. Thank you.

Karen, December 2013

Quality

Took delivery of our sofas a bit late but we are still extremely happy with the quality and the the look. The Stroud branch were helpful and informative and because of this we decided to buy from this company. If you're looking for new sofas definitely give them a chance.

BB, December 2013

The whole experience was fantastic from start to finish!

When I have purchased sofas in the past from other places it's never made feel as excited as I did when I purchased this one. From when we first looked around the barn, to the first sit down on my sofa - I couldn't of hoped for such an Experience. Staff even called me after I'd placed the order to confirm I was happy with my colour choice as I had been jumping between two colours. I would, and have, recommended to everyone and anyone that will listen Sofa & Stuff is the place to go. Plus we have had lots of comments on how comfy our new sofa is. Thank you

Miss Smith, December 2013

Sofa's don't get comfier than this!!

After years of buying sofas from the usual high street stores and being disillusioned when the springs had gone and the stuffing had lost it's stuff after a relatively short period of time, we decided it was time to look elsewhere. It was time to have something that was just right and not mass manufactured. During a search for large luxury sofas I happened upon Sofas and Stuff who were just down the road from us in Nailsworth, so we took a trip to see what they were like 'in the flesh' and we fell in love straight away.

We could not only see the quality of a hand made sofa but experience the comfort of one too. Pam couldn't have been more helpful and before I knew it we were placing an order for our dream sofa and foot stool. We didn't know how much we needed a foot stool until we saw it matching the sofa!

The sofa has been with us for 12 days now and we couldn't imagine any other piece of furniture in our living room. It's so comfy that we have trouble getting up at night to go to bed and are now thinking about ordering another so we can have one each!

Stunning service I could not fault at all I would thoroughly recommend to anyone.

Mrs Walker, December 2013

Perfect personal service!

Lovely welcoming showroom. One of the only companies where we could

view a corner sofa and actually sit on it to try out the comfort factor!

The staff were all helpful and polite without been pushy.

Been a terrible decision maker, I was struggling to make up my mind on colour choice of fabric. The lady in the showroom talked me through my options and helped me come to a decision.

Sofas and stuff kept me up to date with my order and the delivery company were excellent.

The whole family are so pleased with the sofa. Comfortable and stylish.

We cannot believe we used to manage without it!

Mrs Mordaunt, December 2013

Super Soft Stylish Sofa

We Are so happy with our lovely new Sofa , chair and Stool. The quality , fabric and service from Sofas and Stuff was great cant fault it.

Mrs Dallimore, December 2013

just really great

Everything.was really easy , lots to chose from, good service .

David, December 2013

Centrepiece of new garden room

Having spent months with a meticulous builder creating a special garden room extension we searched for furniture which complemented its modern design, colour scheme and size. We looked for good quality and reasonable cost.

We were finding it impossible without compromising one or more requirements until we discovered Sofas & Stuff. Two sofas in a standard design, colour and material and our requirements are exceeded.

The pleasure of visiting the Clock Tower at Ripley, the short production times and smooth delivery process all contributed to the 5 star experience.

Mrs Brown, December 2013

I wouldn't hesitate to recommend Sofa & Stuff.

From the moment I walked into the showroom until the day my sofa was delivered I experienced friendly, professional service. I am lucky enough to live near to the Fittleworth showroom, which meant I was able to pop back several times before making my final choice, from the huge range of styles & fabrics.

 

I am delighted with my sofa. Thank you!

Kat, December 2013

Sofa worth the price

The whole is experience of buying a sofa from sofas and stuff was a complete pleasure and now we have had our sofa for 2 weeks - we know we made the right decision.

Beautiful sofa and beautiful quality.

Thank you for such great service! Would highly recommend to anyone.

Mr Forsyth, December 2013

Just what you want from a sofabed!

Had a very good buying experience with Sofas and Stuff. Excellent quality sofabed, good design and excellent choice of fabrics!.

Sue, December 2013

Just writing to say that we are really pleased with our sofa and stool.

 

We would like to thank you for all the attention and help you gave us - it was really appreciated.

 

The delivery was fine and please thank all your colleagues for their input

Jacqui, December 2013

Comfortable,classy,timeless with a 5* showroom and sales team to match!

I am absolutely delighted with my Lanhydrock sofa.

From visiting the very rural showroom-barn in Hungerford, the excellent service from the two ladies helping me choose, to the very efficient delivery boys, there is nothing in this service to complain about.

I have since recommended friends to look at these very well made sofas and chairs, and one has already placed an order.

I would highly recommend anyone to shop in this way as they will be very happy with all that Sofas and Stuff have to offer.

Miss Machin, December 2013

very pleased

We are very pleased with our sofa we purchased

Sue, December 2013

Beautiful sofa, faultless process

From the moment we stepped into the Sofas and Stuff barn, the choosing of our new sofa was a lovely experience. Friendly staff, enjoyable experience looking at and trying all the various sofas, helpful advice on coverings, and then great communication along the way towards delivery....which again was without any hiccups.

Thanks Sofas and Stuff for a great buying experience.

Mr Jones, December 2013

Quality Product, Quality and Professional Service

From the moment I stepped into the show room I was greeted and made to felt welcome. I had an idea what I was after and the staff were very helpful and accommodating (during both visits!) I found the range available and of course the prices to be very competitive. I was communicated throughout the manufacturing process and my sofa arrived on time with no issues.

I would certainly recommend the local team who assisted me.

Mrs Milne Smith, December 2013

Enjoyable furniture shopping for a good quality product.

Amazing showroom in a barn conversion, plenty of Sofas to choose from with a wide choice of fabrics and colours. Samples of fabric are available as are coloured postcards of the various styles of sofas.

You can take your time while you select your sofa and the helpful staff are available to answer any questions you may have. You are not pressured to buy and if like us went back several times before we made a decision.

A nice touch is being offered a coffee while browsing.

Our chairs were delivered on time, we received a call about a week before confirming the date and a 2 hour time slot for delivery.

Mrs Beacham, December 2013

Buying a sofa made easy

Selecting and ordering our sofas at the Eridge showroom was a very pleasant experience, lovely helpful staff and a terrific range of smart sofas at realistic prices.

Mrs Lamb, December 2013

Perfect sofa and service

We originally saw a sofa from Sofas & Stuff featured in a magazine so visited the store in Yorkshire. We were guided (helpfully but not obtrusively) by staff there and encouraged to try a large selection of the sofas. We eventually settled on a Kentwell and went away with many samples of fabric.

Making a final decision took us a very long time due to work/home commitments and general indecision! However throughout this time, Sofas and Stuff were always professional and helpful, providing additional quotes and fabric samples whenever we asked for them and not putting any pressure on us.

Once we finally placed an order, everything continued smoothly - the sofas were ready ahead of schedule, booking a delivery slot was prompt and convenient and the sofas were delivered within the first minute of the time slot.

The sofas are beautiful, comfortable and easy to look after - everything we'd hoped for and more. Many, many thanks to all the staff we dealt with. We have no hesitation in recommending them to anyone.

Mrs Maitland, December 2013

Fantastic, helpful service from start to finish.

We went to the Hungerford showroom and felt very at home wandering around with a cup of tea as we discussed various options and tried out several sofas for comfort. They have a great choice of "house" fabrics but we wanted something different. Again that was no problem. The sofas arrived at the specified time - so helpful being given a 2 hour delivery slot. Thank you Sofas & Stuff.

Mrs Hodson, December 2013

Excellent friendly and efficient service.

We were helped by Annabelle who went out of her way to help us. She was utterly charming and helpful, not to mention kind to our children. As we left the site in Woodchester my husband and I both agreed she was the nicest sales person we had ever come across. The sofa delivery men were also lovely, helpful and hassle free. All in all it was a very pleasurable experience and we hope we will be able to come back for more...

 

Thank you

Mrs Cornwall, December 2013

Excellent quality excellent finish prompt deliver!!

If you are looking to buy sofa, you need to pop in to Sofas and Stuff. The range they have there definitely better and superior in quality compared to other common stores. We are so glad a friend from Worthing told us about the company

Abigail, December 2013

Excellent service and product with poor follow-up on fabric protection.

The delivery guys were great, although they came exactly as I was leaving for the school run which I had requested was the only 20 mins to avoid during the two hour window. As I left an open house, by the time I returned the sofa was delivered and all packaging removed. The sofa is wonderful, comfortable and elegant. However there was no fabric protection, purchased at £80. I went to our local store the week after who said that they would make sure the certificate and details on the number to call in a 'stain emergency' would be sent to my email to confirm the fabric protection however this has still not been done nearly three weeks later. The store did give me a spare fabric protection box and confirmed it had been on my order but I am without the certificate I was promised which I will now need to chase again which is disappointing!

Mrs Sark, December 2013

Beautiful sofas delivered earlier than we expected!

The sofas we ordered were delivered a little earlier than we expected them to be - which is always a good start! The delivery arrived within the time slot I was given. The two sofas I ordered are fantastic. Very comfy but also very stylish. It was worth the long drive down to our nearest showroom in Stroud. We live in Warwickshire so would be delighted if you opened a showroom in the Midlands.

Mrs Beard, December 2013

Efficient service throughout

Beautifully laid out showrooms with refreshments as you make up your mind. Help-

full staff made the ordering process pain free and delivery was within the time given and in great condition when it arrived.

 

Very happy customers

Mr & Mrs Enfield, December 2013

Genuinely knowledgeable and helpful sales staff who don't pressure you into buying

It's only taken about 2 years and about 3 visits to the Parson's Green barn to decide on a sofa but despite that the staff, Dan in particular, were only ever helpful and keen to assist answering our many questions. Dan recognised us each time we went back but never made us feel pressured into buying or awkward for not placing an order. The sofa has arrived and it is great, one of the back cushions is possibly a bit more plump than the other though nothing worth making a fuss about. Arrangements for delivery were very efficient and the delivery itself happened in the two hour window. For customer service and attention to detail, a rare thing in retail these days, I would rate Sofas & Stuff very highly. We'll see how well the sofa fares over the years though I expect it will live up to expectations..

Kae, November 2013

Just wanted to say thankyou for the delivery of our lovely sofa. It is gorgeous and we are very happy with our purchase. Our sofa very well made and were pleased to have caroline's help when ordering our sofa in parsons green . We would certainly recommend sofa and stuff!

Professor Keeton, November 2013

made sure i could have exactly what i wanted - a person service

the shop was great - really friendly staff who had lots of ideas. ended up talking to them over email till i got to a place where everything was right. i had the legs of my chair in a different coloured wood specially to match the sofa. good price too. i am going to send them a photo of how it all looks.

 

the delivery wasn't great - the only issue. the two guys refused to carry the sofa round to patio doors insisted in taking it through the front door and hall etc then damaged the paintwork!! if it hadn't been so great up to then i would gone ballistic.

 

so 5 stars to sofas and stuff as long as they sort out the delivery men

Bryony, November 2013

Sofas & Stuff were not only very efficient but the sofas are comfortable!

I bought my sofas off the website, having had excellent help from one of their staff. I explained what I needed and they recommended a couple that they thought would be suitable and then we chose one. They were very helpful with choosing the fabric. They delivered the sofas on the date I had asked for. They were on time and the delivery men unwrapped everything, set up the sofas and took all the packaging away. I would highly recommend Sofas & Stuff, I was so pleased with everything.

Mr Gardner, November 2013

Friendly, knowledgeable and helpful. Met all their promises.

Made the whole experience of spending money pleasurable. A fairly rare feeling for this male.

Mrs Wyatt, November 2013

Just what I wanted, COMFORT!

It was really easy. We went and had a look in the barn and tried out a number of different styles and shapes. They made us feel very welcome and gave us a lovely cup of coffee. We decided on the style and fabric with some very expert advice and six weeks later my three seater sofa has been delivered and I'm writing this in comfort! All in time to welcome our guests for Christmas.

Sheena, November 2013

Received my sofas last Friday by a Glasgow delivery company.  The drivers were fantastic so nice obviously did what they had to do but were just so pleasant.

 

My sofas 100/100 - they are fantastic everything I wanted and more. 

 

From my 5/6 visits to the shop in Edinburgh (great girls) with no hassle to buy just patience with me over materials etc to the lovely glass of chilled sauvignon when I ordered.

 

Thanks Sofas and Stuff for service from start to finish.

Jim, November 2013

First let me say that I am happy for you to add my comments to your own website or any review site you use.

I visited your barn at Woodchester where I was impressed by the range available for me to try. The coffee was excellent and provided just the right atmosphere for a relaxed discussion.

The service provided by the team at Sofas and Stuff was outstanding. They were patient and very helpful at the time of my visit and subsequently in e-mails and by phone as I struggled to choose the right fabrics for the sofas and stool I had chosen.

Your communications about progress with the order were excellent and your forecast of the delivery date was better than I hoped.

The sofas have been delivered (before the due date) and I am even more pleased with them than I had expected.

I would certainly strongly recommend Sofas and Stuff to anyone who wanted to buy a sofa or large chair.

 

The only mild criticism relates to delivery. I was very clear to the person who phoned to arrange a date for the delivery that I lived on the second floor, that there was no lift, etc. The sheet given to the delivery men had 1st floor written on in manuscript and this caused the delivery men to moan about the extra flight of stairs and the absence of a lift. This soured the delivery a bit but they were very good at unpacking the sofas, screwing on the legs and taking away the packaging; so at the end it worked out.

 

If you want scores out of 5, I would give all categories related to Sofas and Stuff a 5 and any category related to delivery a 4 (a bit generous probably).

Judi, November 2013

We are delighted with the furniture we received from Sofas and Stuff.  Beautifully made, did not have to wait very long and they kept us posted all the way on progress and delivery.  Those who delivered were very considerate and made provision to care for our present furnishings.  They even offered to help move a piece of our own furniture into position.  We visited the warehouse in Fittleworth, West Sussex, where we were offered coffee and plenty of time to relax and look around - offering help if needed.  For us it is 5 out of 5.

Mr Thompson, November 2013

1st Class

I was finding it difficult to decide on a Sofa style, material and colour. The wonderful ladies at the Winchester Mill were so helpful. I willingly drove the 130 mile round trip twice in order to finalise my choice. I was made to feel welcome, was offered coffee on arrival and was given very helpful and constructive advice when I asked for help. My order was placed efficiently and I was told when to expect an estimated delivery date. Having agreed a delivery date I was also able to confirm a time in order to suit my busy work schedule. The suite arrived on time and this was unwrapped for inspection by the delivery team. I am very pleased with my purchase, the suite looks superb in my newly decorated lounge and is very comfortable. The only criticism I have is that the main covers are quite a loose fit.

Mrs Inge, November 2013

Love our sofa!

Our sofa arrived and we adore it, it is so comfy and looks brilliant in our sitting room. Martin at the London showroom was really helpful and helped us choose our perfect sofa.

Sarah, November 2013

We like the sofa, it seems nice and big and comfortable. I did not go and look at sofas in a salesroom, I just studied the dimensions you gave on the website which were straightforward enough. The only thing I found a slight problem was choosing the colour of the cover. In retrospect I should have sent off for some samples. I chose the colour on the internet but what I did not realise was that if I tilted the screen of my laptop the colour changed. This resulted in my choosing an off white colour when I thought I was choosing a pale green. I do not mind the fact that I have got a colour that I was not aware I was choosing but maybe it might be worth putting a word of warning on the webpage to say that it may be advisable to always check your colour choice with an actual sample to be sure. Other than that I thought the website was clear and easy to use. The delivery was ok, I was out at the time and my partner took the delivery but I think it was fine.

Mrs Howard, November 2013

Well made, comfortable sofas

This is the second time we have used Sofas & Stuff. We were so impressed by the first three sofas we bought that when it came to replacing one in another room there was no question of which company we would use. This one is a different style but ideal for the room, and with so many fabrics to choose from we found one which fitted the decor perfectly.

Sue, November 2013

I just wanted to say thank you to you all for our lovely sofa.It is as fab as ihoped it would be  and  has been delivered within the time frame we were quoted .

I thank Mandy especially for helping us getting hold of exactly the fabric i wanted  and doing all she could, whilst having  to deal with me being on the phone to her all the time!

Many thanks , we are delighted with our sofa

Mrs Perkins, November 2013

great product, great service!

The sofa is exactly what we had in mind and we are so pleased with the result after looking around for ages and ages. We would definitely recommend Sofas & Stuff to anyone else looking to buy a new sofa which has that extra little bit someyhing special.

Mr Starsmore, November 2013

Excellent service and product

My wife and I looked around the showroom at Eridge initially and were offered helpful but not pushy service. We went back twice before making up our minds and the level of service we received was excellent from both ladies working at the time. Our order was completed without any problems arising and a smooth delivery took place at the time of our choosing. The sofa's are comfortable, well made and hopefully should last many years.

I would recommend the Eridge showroom, as we had a much more pleasant experience in choosing than we received in other furniture chains.

Mrs Hartshorn, November 2013

Super service, brilliant choice, great quality.

We visited Sofas and Stuff as the nearest sofa outlet to where we live - we were concerned that it would be a little pricey for us. However we found the service, quality and choice well worth the price. We liked the fact it was British made, the help & e-mail communication from sales staff and delivery people was very efficient and friendly. If we needed to buy another sofa we would definateley use Sofas and Stuff

Mrs Day, November 2013

Great understanding of our specific needs

I have back problems which have been made worse through my old sofa finally giving up the ghost, in terms of it support. We had been searching for a very long time for a sofa that would be suitable for someone who had a bad back but without having to sacrifice good taste or too much money. Great choice available.The advisers were fantastic and allowed us the time to think and try out EVERY sofa and were on hand immediately once we had made our decision. Friendly atmosphere and not pushy. Nice tea and coffee too!

Mr Turpin, November 2013

Good service in store and delivery on time

Plenty of choice of styles and fabrics with helpful staff to guide us. Great value for money too, better than the usual high street names.

Jill, November 2013

I found Sofas & Stuff at Eridge on line and went to visit and thought the showroom was lovely, unique.  Nikki and Ali were very helpful and knowledgeable.

 

The delivery time was as advised and the delivery men were helpful and very pilot.

 

The sofa is lovely, I am trying not to fall asleep on it each evening.  I therefore give you five out of five..

Mrs Dowsing, November 2013

We are really delighted with it.

It fits the space perfectly, good colour and has been much admired by everyone. The delivery was on time and they put it in our room and unpacked it for us. I would definitely recommend you and your service.

Mr Pratt, November 2013

Take your time, no rush - we are there when you need us!

We were really impressed with the service we received from Sofas and Stuff - it was recommended by family and we were not disappointed. We take our time choosing and found the atmosphere very conducive to our method of buying. Our 5 year old son came with us and instead of 'shushing' him away from sales people and telling him to be quiet, he found the box of toys, lined up a zoo under a display chair and happily played whilst we looked around. The staff were on hand to help but did not 'sell' to us - simply advised and guided us.

When the sofa and chair were delivered we were pleased, however, the chair had the wrong legs!! This was swiftly dealt with and we await the corrected chair.

We would recommend Sofas and Stuff to anyone interested in top quality furniture and good service - rather than big discounts.

Polly, November 2013

Thank you very much for the bespoke Sennen (airforce blue trim on beige and blue stripe) chair that you delivered on 14th November.  We are delighted with it and plan to take a photograph to be placed in Nicky's book in the barn in Eridge.  Thank you for the efficient way the order was executed and delivered.  Please say "Thank you" to the craftsmen or women who made it in your workshop.  When you receive the photograph, please feel free to post it on your website, as it is unique and is a credit to your workmanship.  Plus the fact that my husband claims "It is the most comfortable chair that I have sat in".

John, December 2013

Friendly Staff. Quality Product

Found this company on the net as we wanted British built furniture. Found the staff friendly and very helpful. Sofa as ready in timescale agreed but having to wait 10 days from it arriving in their warehouse to delivery to us was a bit too long. Overall pleased with purchase.

Ms Irving, November 2013

Fabulous and stylish sofa

Good service, well made product and beautiful material.

Mrs Barraclough, December 2013

Lots of choice - easy to order - great Sofas

My two purple velvet sofas arrived on time , are luxuriously comfy and look great !

Sarah, November 2013

We are really thrilled and delighted with our new sofa and our choice of fabric.

 Even more so as we were unable to view the sofa in store. Relying on my judgement and also my daughter who viewed it and gave it a "sit on test "for comfort ! 

 The staff at the Tunbridge Wells store we found to be friendly,efficient and help full.

 The delivery guys were also great as they very kindly carried our old sofa outside and positioned it into our shed . So all on all a very big thank you.

Miss Evans, December 2013

Good service, nice sofa

I was very happy with the sofa and chair I received. The guys who delivered the items were great and even though it was pretty difficult to fit the sofa through my lounge door they persevered and managed to just fit it in!

I also ordered a bed but this is still waiting to be built as I need to finish decorating the bedroom. However, it also seems fine and exactly what I wanted.

Mrs Owen, December 2013

Excellent tailored service on a whole

When we starting looking for our sofa's, we were looking for an exact quality matched with a contemporary look. Sofa's and stuff were able to provide this with. We have only had our sofas for a few days so cannot comment on wear and tear etc, however, here feel luxourious and are exactly what we expected. The only thing the company could improve on is their courier service. It seemed like literally a man with a van. This just took the shine off what were excellent sofa's.

Jane, November 2013

Comfy sofa transaction!

1st class experience from beginning to end! So v easy to recommend!

Mrs Johnson, November 2013

'Our two sofas are a definite 5 out of 5 for quality and design and are very pleased with them.

When we visited the showroom in Fittleworth, West Sussex we found the staff extremely knowledgeable and very helpful in making our final choices

Delivery was a little worrying but after some very careful manoeuvring through the doorways both sofas were successfully installed. The delivery guys were extremely polite and helpful .

We would definitely use Sofasandstuff again for any future purchases.'

Sean, November 2013

A perfect and stylish bed to complement our new bedroom

with regards to our recent purchase from sofas and stuff, we are both very pleased the entire experience from enquiry to delivery and fitting, would be happy to recommend to anyone with taste

Mr P T, November 2013

Fabulous service from beginning to end- definitely well worth a visit

Sales staff and delivery men both very professional.

Products fabulous quality and all British made a definite plus- wonderful craftsmanship.

Mr & Mrs Squire, November 2013

We are very pleased with our sofas and enjoyed the whole experience.  We were able to park for free right outside the Parsons Green showroom, your friendly staff entertained and showed endless patience with our 3 energetic children whilst we discussed and tried out the sofas (conveniently, all the sofas were available to view, in store) the free swatches allowed us to colour match conveniently and with ease at home.  The delivery was bang on time as arranged and your delivery guys were very polite and helpful.  And we love the sofas, which have transformed our living room !

 

The only small thing was we would have liked a bigger range of wooden feet to choose from, but that's a minor point given that now we have them they're absolutely fine .

Mrs Guinney, November 2013

Good service in the show room and excellent delivery service

I was made to feel really welcome in the show room and nothing was too much trouble, which was very helpful given I had my two young children with me. They were very patient as I demanded a wide range of different material samples and asked lots of questions. The delivery of the sofa was also very slick.

Jane, November 2013

Quality product with quick efficient making and delivery by excellent movers

We love the sofas and they arrived quicker than expected and the delivery guys were excellent

Miss Bucknell, November 2013

Great product and speedy delivery

Amazing choice and great quality product. Friendly service and speedy efficient delivery

Mr Burnett, November 2013

A pleasure to do business with.

From purchase to delivery, first class,in every way..

Miss Wilson, November 2013

Excellent product and service - Highly Recommended

Purchased a bed from the new Sofa & Stuff showroom in Edinburgh and the whole experience was excellent. The sales staff were friendly, knowlegable and very helpful and I was delighted that my delivery was scheduled around me. The product itself is beautifully made and of a very high quality.I would not hesitate to recommend Sofa & Stuff to anyone.

Mrs Barrett, November 2013

The perfect sofa!

Lovely people to deal with and I enjoyed visiting their barn in Fittleworth where everyone was friendly and helpful. Sofa arrived on time and is just perfect.

Mr Johnson, November 2013

Excellent friendly service.

When we went to the showroom we knew roughly what we wanted by way of size and colour of fabric. Nadia looked after us really well. She didn't hassle us whilst we looked around but when we were ready for assistance she gave us her full attention and really helped us firm up what we wanted and explained the various options to us very clearly.

The delivery was within the time advised when we placed our order and was again dealt with in an efficient and friendly way.

We love the sofas and wouldn't hesitate to buy more from Sofas and Stuff and would certainly recommend to anybody looking for a sofa.

Mrs Keatley, November 2013

No hastle

Everything was hastle free at Sofas and Stuff. The staff were very helpful, coffee was offered, nothing appeared to be too much trouble.The material samples came very quickly. The sofa is great, the delivery men were polite and professional, what is not to like?

GK, November 2013

Excellent, friendly service

We had read of Sofas and Stuff and as their Woodchester Mill showroom was fairly local for us we went along to look and found a shop full of excellent quality, well designed furniture making the decision making very slow going! However, the friendly welcome we got and the excellent coffee served, made for a thoroughly enjoyable morning! Our indecision (not to mention the disagreements when my husband liked one sofa and I liked another) was approached with the utmost patience and we were given time and space to make our choices. Delivery time was shorter than we had expected and although there was a slight hiccup with one of our items not arriving on the appointed day, that too was dealt with efficiently and without fuss. We love all of our purchases and would, and have, recommended them highly.

Sharon Dewfall, November 2013

very pleased with sofa, delivery was as stipulated

Sofa really good for comfort, colour and size

Mrs Last, November 2013

Excellent sofas and service.

I found Martyn at the London store extremely helpful when I rang for advice as I was only able to shop on line. Samples of fabric were sent speedily which helped me decide what would look right in my home. The men who delivered the sofas were also very good at their job. All in all a great shopping experience and a delight to be buying British made.

Elayne, November 2013

The sofa is lovely and as I expected. The delivery people were very efficient and very helpful.

They were earlier than expected and did not ring us first as requested, but this did not, in the event, cause any inconvenience for us.

 

We will be happy to give you 5 out of 5 and would very much appreciate a Marks and Spencer voucher.

 

Thanks again

Mrs Wiggins, November 2013

just what we had been looking for!

we were having trouble finding a sofa that was comfortable and the correct width as we have a short wall for it to go on.

we saw the website of Sofas and stuff and called in and found the alwinton sofa, comfy, slouchy with loose covers, which is what we wanted but too wide.

however it was a relief to be told that it was no problem to bespoke the sofa to our size. Marvellous!!

it arrived sooner than expected and the delivery men were very helpful in unwrapping etc etc. we ordered a spare set of covers as well. highly recommend Sand S!

Sasha, November 2013

Fantastic service start to finish!

Sofas & Stuff were so helpful and friendly throughout the process. They were very patient in helping me pick out my sofa and fabric at their showroom, kept me informed about how the order was progressing, and the sofa was ready much faster than expected!

 

Even the delivery company that they arranged to deliver the sofa were extremely helpful and friendly, and made it very easy. I'm really thrilled with my sofa and would have no hesitation in using them again.

Mr Richards, November 2013

The Stuff Sofas are made of!

The whole experience of selecting our sofa and fabric was stress free: a treat rather than a chore. The Fittleworth showroom is spacious and attractively arranged; we were offered a coffee as we browsed; the staff were unobtrusive while attentive and offering well-informed advice. Delivery was efficient and the corner sofa was quickly assembled, leaving us delighted with our new furniture. We have already recommended the company to friends who were impressed by what they saw.

Mrs Gilbertson, November 2013

Great customer service

Really pleased with service over the phone and at the Hungerford show home. Thought the website was helpful too.

Mr Cooke, November 2013

Excellent throughout

The buying process, the product, the delivery, the keeping to agreed dates, the removal of the old sofa - all excellent. Keep it up, thank you.

Darian, November 2013

In love with my sofa!!!

Sofas and Stuff have a warm environment in which to browse and test their sofas and beds, they have a large selection of fabric samples, and wonderfully helpful staff. Our sofa is just lovely, and I couldn't be happier! It was very reasonably priced for such a brilliant piece of furniture....the only problem with the whole experience is I want to go back and refurnish our whole house!

Mr House, November 2013

excellent service, lovely comfy sofas.

I was very happy with the service at the Yorkshire barn. Good advice but not to pushy. Sofa arrived in time scale given and seems very good quality and is very comfortable. Noticed after a few days one of the legs was bending but it seems only that it hadn't been screwed in fully, I did this and all seems OK now. Would definitely recommend.

Martin, November 2013

excellent service, lovely comfy sofas.

I was very happy with the service at the Yorkshire barn. Good advice but not to pushy. Sofa arrived in time scale given and seems very good quality and is very comfortable. Noticed after a few days one of the legs was bending but it seems only that it hadn't been screwed in fully, I did this and all seems OK now. Would definitely recommend

Mr Frith, November 2013

Sofas and service both great

The advice on the phone when ordering was friendly and helpful. The sofas were ready sooner than we expected, and were delivered exactly as planned. The delivery team was excellent - very careful and thorough (a complete contrast to the people who came to take our old sofa away). And the sofas themselves have fitted in perfectly, and are extremely comfortable.

Rebecca, November 2013

Style, service and satisfaction.

We were absolutely delighted with our sofas, chair and stool that were delivered recently. The service was second to none from the day we visited the showroom at Harrogate to the day they were delivered to our house. First class delivery men who were very polite and considerate in takeing care not to mark or chip the paintwork in our new home. Thank you so much and we will certainly recommend you and use Sofas and Stuff again in the future. 

Mrs Pritchard, October 2013

Perfection sums it up!

Couldn't believe that we found such a hidden gem via the internet that was actually only a few miles from our home! The Fittleworth showroom was delightful. The staff were so attentive and knowledgeable. Nothing was too much trouble and when our furniture was delivered it was all we had hoped for. The only downside was having to wait a bit for delivery but we were advised that with the summer holidays delivery may be a bit longer. Sofa and Stuff were excellent in keeping us informed. Shame the delivery guys weren't a bit more jolly!

Mr Hastings, October 2013

Fantastic service from start to finish

We'd been looking for two sofas for some time. We'd visited all the 'usual' places and couldn't find anything we liked enough to buy. We popped in to the Woodchester showroom, as we live locally, thinking we would rule Sofas & Stuff out as they were bound to be either expensive or old-fashioned (or both). What we discovered couldn't be further from this preconception. We walked in to the large, well-organised showroom and were greeted with a friendly hello and an explanation of the products and the process. We were offered tea, coffee or even beer whilst we had a look round. Fantastic range of styles and options available. A whole wall of fabrics to choose from. We really felt that we could control the design of our sofas, rather than having to pick from a list of options decided for us. We left the showroom with full details on a couple of sofas and a raft of fabric swatches and went away to think it over. A couple of weeks later we returned having done the measuring and setting a budget. The salesperson was efficient and knew the product. We weren't pushed into any extra options we didn't need, the price was just the price. We also ended up ordering a footstool, in different fabric, with different coloured buttons (none of this was an issue). We paid in full for the sofas and stool and were told that in around 8 weeks someone would be in touch to arrange delivery. After about 4 weeks we received an email confirming the latest date for dispatch. In fact the sofa delivery was arranged for a couple of days before this. The delivery went smoothly. The lorry arriving bang in the middle of the 2 hour time slot quoted. The delivery staff were friendly and unwrapped and assembled the sofas carefully, before placing them in their final positions. I was able to inspect the delivery before signing. We really couldn't be happier with our new sofas. They fit our room perfectly and are exactly what we would have designed for ourselves, had we gone to a specialist bespoke sofa maker. All this came in at a very reasonable price, cheaper than most of the inferior alternatives available from the usual places. A huge thank you to everyone a Sofas & Stuff.

Ruby, October 2013

Thank you so very much for our beautiful sofas, the St Kilda's chair and the footstool, they are all lovely and we are delighted with them.

They were delivered on time without any problems and the delivery men were extremely helpful and very pleasant.

We would certainly buy again from Sofas and Stuff.

If I was marking you out of 10 you would get 10.

Miss Gilmour, October 2013

We could not be happier with our lovely new sofa.

The whole process - from visiting the show room and choosing a sofa to delivery - was a pleasure. Everything ran smoothly, all the people involved were helpful, friendly and professional, and the end result was exactly what we wanted. Five stars!

Miss Stevens, October 2013

Great quality and service

Our experience from start to finish with Sofas and Stuff has been very positive. When we first visited the store we were greeted and helped straight away; we had all the help we needed but never felt pushed or pressured in any way. The sales assistant was also very honest, advising us against some fabric that she felt would be unsuitable for us. We really enjoyed choosing our sofa style, then picking the size, fabric, colour, removable or fixed covers etc; like we were creating a bespoke piece. Our sofa arrived a few weeks later (after being made in the UK, pretty rare by today's standards) and we are really pleased with the quality and comfort. The frame and springs have a lifetime guarantee which reassures us even more regarding the quality and workmanship. Worth spending the extra money, you get what you pay for!

Mrs Chatwin, October 2013

Relax in style with Sofas and Stuff

The sales persons were extremely helpful giving us informative advice on selecting the right sofas. The only down side was when our two sofas arrived one did not have the correct matching piping, however, the firm was very quick to remedy the error with little inconvenience to us.

Mrs Jupp, October 2013

Fabulous selection from friendly helpful people

Lovely selection of sofas and fabric. Very helpful staff, delivered on time so all in all good all round.

Mrs Amos, October 2013

Lovely comfortable sofa with very good service at the barn.

Staff very helpful with choice and appreciated the range of colours and materials. Only slight reservation was time we had to wait for delivery when we couldn't make the first date offered.

Lisa, October 2013

One sit and you never want to leave

We have had our new sofas just over a week and I can tell you we are in heaven, they are so comfortable, its like getting a big hug every time you sit down! They were ready earlier than expected but were happy to hold onto them for a week whilst we finished the decorating, so I can't fault them for service. Not only that but when they were delivered it was at the time they stated and went without a hitch. The whole process has been excellent, the showroom staff were helpful without being pushy and it was great to be able to sit on so many sofas

Gordon, October 2013

Fabulous style fabulous service fabulous product!!

Sofas and stuff have an amazing location in a beautiful barn in Ripley. I ordered the Pentlow bed recommended by a friend and what a beautiful product. The very friendly staff were helpful and all promised was delivered. I can recommend them confidently they will not let you down.

Mrs Morrison, October 2013

Excellent SELECTION, Excellent SERVICE, Excellent STUFF

Found the whole buying process relaxed and easy Helped by huge selection of fabric samples on view - no guessing required leading to no worry before item arrived as to its appearance. Goods arrived on time and in perfect condition.

Mrs Buckley, October 2013

great sofa and lovely staff woukd have given 5 if the delivery had not been delayed

The team at the shop were great very helpful and the item itself seems welll made. The only thing was the delivery was delayed

Ms Edwards, October 2013

Pretty Happy

I'm completely satisfied with my bed - it's exactly what I was expecting - and the delivery guys were courteous and efficient, and not at all phased by the two flights of narrow stairs, and happily removed my old bed via the same route! However, the delivery slot I'd been given was between 3:30 and 5:30pm, and I got a call at 5:25 to say they'd be arriving about 5:50. Since it then took over an hour to bring the bed in, unwrap it, check it over, assemble it and remove the old bed, it was about 7 when they left. The driver told me they then had a 2 hour journey to get home. So, it was a long day for all of us!

N Hill, October 2013

A pleasant experience from order to delivery

Have now purchased two sofas from Sofas and Stuff. The whole experience was excellent from order to delivery. Thanks to the Sales staff at Parson's green showroom, Martyn and Nadia for the help, advice and patience whilst I deliberated over size and colour. Delivery was as stated and this was for custom made sofas. Aftercare, delivery team has all been good. Would be happy to recommend the company to friends considering purchasing a sofa etc. Finally, and not least of all sofas look great and are just what I wanted.

Mrs Blount, October 2013

Pretty good

The showroom is great and I love getting a cup of coffee while I'm there. We ordered a new style of bed which the delivery team hadn't seen before and they struggled with a bit. They also couldn't find the house. I'm not sure I had the opportunity to give special instructions for finding the house. Maybe that would have helped?

Mr Golding Truman, October 2013

Good quality products and personal service when dealing with orders

We have ordered both a king size bed and 2 sofas from "Sofasandstuff". We have been very pleased with all our items. There was a slightly longer wait for our items than originally advised. But then all items have been hand built in the UK, and with specific fabrics. We would recommend family and friends to consider using "Sofaandstuff" in the future.

Sonya, October 2013

excellent service, would use again and recommend to others

Excellent service throughout from pre sales to delivery. No hesitation in recommending

Heather, October 2013

Comfort & class!

We were delighted with the service received. Although we had to wait a bit longer than was arranged (because a flaw was found in the original fabric) the sofas and chair were certainly worth the extra wait.

Mrs Field, October 2013

Lovely sofas, helpful staff.

The staff at the Gloucestershire shop were very helpful, spending a lot of time with us to get the fabric colours\styles that we wanted. We ordered 4 sofas. Now they have arrived, they are lovely - just what we wanted. Very comfortable and lovely fabrics. Delivery men were very professional. I hope the Stain Guard Cover that we were sold is a 'no quibble' insurance because it was expensive. Only negatives were - we were quoted a price - then when we made, what we thought were small changes, i.e. different type of feet, requesting arm caps - these added considerably to the price. Also we had a nine week wait between order and delivery, whilst this wasn't a huge problem, it would have been better if this had been made absolutely clear, whereas I think we might have been told that in a quiet whisper! Overall - would recommend the company.

Mr Phoenix, October 2013

Professional, personal and totally trouble-free, highly recommended.

We came across this company from an Internet search, and are really pleased we did! From the moment we walked into the West London showroom we knew we'd made the right choice. Staff were knowledgable, friendly and totally interested in getting it right for you. Ordering couldn't have been easier and unlike some companies who once they've got your money lose interest, we were kept informed of our order's progress. The sofas were delivered by courteous, friendly chaps, on a date that was agreed in advance for our convenience and they arrived, in perfect condition, when they said they would. And yes, they look great AND are comfortable. Easily a five star rating.

Mr Phillips, October 2013

Great choice, Great fabrics, Great service.

Having previously bought a sofa at Sofas and Stuff, the Fittleworth showroom was our first port of call when looking to add 2 occasional chairs. The staff were very helpful in discussing what chairs to consider and had the majority of chairs available to try in the showroom. Assistance was also provided in choosing the fabrics to ensure that the colour (and style of chair) would compliment our existing sofa. The lead time of 6 weeks was accurate, even after taking in to account a shortage in supply of our chosen material. All in, a very good experience and I would be happy to recommend the store to others. My only criticism would extend to the delivery charge. Ok, the delivery guys were friendly, helpful and efficient, but in this day and age and when spending a not insignificant sum, a charge £50 for delivery took the shine off what was otherwise a good shopping experience.

Jacqui, October 2013

One lucky customer

Great staff, comfortable and welcoming place to shop, good value for money. And, for me, most important of all in this instance... the best delivery drivers! My sofas would not fit through the door into my house (entirely my fault) but the delivery drivers went not just the extra mile but an extra 10 miles (figuratively speaking) - with success! So, all in all, I am a happy customer who would return to Sofas and Stuff and highly recommend them to prospective purchasers. Just check your measurements, even if you're sure they will fit!

Mr Geoghegan, October 2013

Fantastic!

I had a fantastic experience ordering my bed from Sofas & Stuff. I really wanted my bed to arrive on a specific date which, was earlier than the standard delivery date and it arrived on time. The two delivery drivers who delivered the bed called me on the day of delivery and arrived on time. They built the bed in a record time of ten minutes and took all the packaging away with them. I would recommend Sofas & Stuff to anyone and will be using them again in the future.

Mr Tyson, October 2013

Gratifying retail experience

The whole experience was wonderful from the idyllic showroom in Fittleworth with friendly and experienced help to the super efficient delivery.

My only concern is that the 5 year insurance policy was not clarified to me so I thought I could not afford it and the sofa has already been slightly damaged and obviously needs special care and I am just upset because it is such a lovely thing.

Everything else was very very good.

Mrs White, October 2013

Excellent product, excellent service!

We have bought quite a few pieces from Sofas and Stuff and would do so again. The whole experience, from the very helpful staff in the showrooms to the very polite and tidy people who deliver the goods, is a pleasure. We would recommend Sofas and Stuff to anyone wanting to buy a good quality sofa or chair - the prices are fair and the service is excellent!

Jayne, October 2013

Lovely sofa, good value, staff a little out of touch

I am very pleased with the quality and value. The delivery date was quoted as 6 - 8 weeks, but actually took 10 weeks, I only found out about the delay because I rang to check delivery 7 weeks after ordering. There were a few minor issues with my original order where they got my name wrong twice. I was told the sofa had to be delivered in two pieces, then told that it couldn't be in two pieces with loose covers as per my order, then told that it could (it turned up in one piece). Having said that, the staff were all very friendly. I felt that there should have been more consistency at the shop, it seems like the staff are part-time, but don't pick up each other's e-mails, so I spoke and e-mailed three different people.

Jacki, October 2013

Perfect - no reservations. I would recommend this company.

A great service and product - fully recommend.

Mrs Oakley, October 2013

Great sofa - shame about the communication.

Went to the barn in Hungerford to find a sofa for daughter and had a lot of helpful advice. Plenty of stock on show and the follow up samples and quotes carried out promptly. Unfortunately I had to do the chasing up thereafter as no delivery date notified. Wish I had done that earlier as although the sofa was ready it was tricky to get a delivery slot to suit. It is all very well saying delivery within 4-6 weeks thereby improving on competitors quotes of lead times if this slips due to inaction. By email I made it very clear that my daughter was now taking the delivery as I would be away. I provided her tel. no. and her name but still got a call in Greece from the delivery driver telling me he was nearby! A couple of frantic texts from me sorted it out. According to her the sofa delivery after that was smooth and she is delighted with it.

Mr Blanchin, October 2013

punctual service, however cushions were missing

I ordered a Fentbury sofa, which arrived on time and was delivered with no problem. I was please how i was also kept in the loop with email and phone calls. However the cushions that come as part of the sofa did not arrive at the same time and even after a phone conversation, during which i was told they would arrive the following week, i am still now waiting 3 weeks later!

Mrs Royle, October 2013

Super, friendly service, a fantastic product

I would wholly recommend sofa & stuff. From the outset everyone has been so helpful, sourcing endless fabric books & then going over endless options until we found the perfect combination of sofas, chair & footstool. Sofas arrived on time & look fab.

Mrs Hine, October 2013

An excellent service from viewing, browsing, choosing to finally making a decision from the wide selection of styles and fabrics . Excellent, thank you very much.

I viewed the sofas and stuff website on the recommendation of a friend and then followed this up with a visit to the Parsons Green store in London. The service and knowledge of the staff was excellent and we felt comfortable to wander, browse and test a range of sofas. We made our selection having felt comfortable to take as long as we wanted from a wide selection of styles and fabrics. The order was made easily several days later and I was kept updated on the delivery schedule. The delivery guys arrived on time, unwrapped the sofas and positioned them as requested. Finally and most importantly the sofas are really comfortable and stylish. Thank you.

Paul, October 2013

Did what it said on the box!

Nice to find a company that has salespersons who know the product inside out. They were charming and the coffee was not bad either! The company kept us fully informed from the day we ordered to the day it was delivered without bombarding us with unnecessary info.

We were last but one on the delivery guys route but they were cheerful and helpful and did not rush the job of unpacking and putting together our sofa.

As I said in my one sentence review "did what it said on the box'

No pressure on sales, delivered when they said they would and Sofa as ordered is fantastic.

Most importantly Senior Management AKA the Wife is very happy.

Virginia, October 2013

Good comfortable sofa at a reasonable price, staff very helpful.

I'm quite particular about choice, quality and pricing and having been to various large retailers and seen the quality (and to be frank quite awful designs) and having in the past paid exorbitant prices for bespoke sofas, I was prepared to drive for over an hour to Sofas & Stuff at their W. Sussex showroom. My time was not wasted, as the choices of design and fabrics were excellent and the quality very good for the pricing. The staff were also very helpful, making me a cuppa and letting me have a thorough browse at my own pace. Best of all they gave very good advice on colour schemes, fabrics, etc. for my room at home and arranged for 3rd party fabric samples to be posted direct to my home. I am so pleased with my new sofa, it is the most comfortable sofa I have ever sat on.

Mrs Munro-Smith, October 2013

Love the products, the barn & the staff let down by a delivery man with a bad back!

Loved the shopping environment we visited at the Flittleworth barn - easy parking & felt relaxed just browsing so much so ended up buying a bed & a sofa

Staff were really helpful & didn't pressurise or rush us - we took our time !

Was a problem with original delivery date & that was fine ........however when bed was delivered the team wanted to leave the mattress of the bed in the hallway of our house as the guy had a bad back - not good how did they expect my husband & I to carry a kingsize mattress upstairs ! Why send out a delivery driver with a bad back - madness

However my husband persuaded them to get it upstairs with his help!

A couple of weeks later the leg broke under the bed & the guys sent out to check the bed were great - different class

The sofa was delivered with no dramas & is great as is our gorgeous huge bed & have akready recommended sofas & stuff to several folk

Miss Martin, October 2013

My platinum wish list!

After a lot of sitting on comfortable but not quite what I wanted sofas from your normal high street names, a friend told me about Sofas and Stuff. Although the nearest barn is a fair distance from me, the fact that I could mix and match to create my ultimate sofa and chair combination was too tempting to give up. Pamela could not have been more welcoming or helpful and we tried every chair and sofa in the barn! Coming home with a huge range of swatches, I put my personalised platinum wish list together and started emailing Pamela and Vicky to get their advice and guidance. Within four days we had everything sorted out and I placed an order at the beginning of September. My bespoke sofas and chair arrived ahead of schedule in the middle of October, an amazing production time for bespoke furniture. The furniture is a comfortable as I remembered and looks amazing too. I am thrilled that I took the time to make the journey to Gloucestershire and have recommended Sofas and Stuff to friends and family already.

Mr Ashworth, October 2013

Excellent sofa expertise!

Great advice, they were friendly, knowledgeable and helped us to find a sofa that suited our budget (rather than pushing us towards the highest priced model). Aftersales support has been great .

 

The sofa is good as well!

Mary, October 2013

My sofa is great, your service, samples, show room were all as I would expect. Delivery all happened as planned.

Happy to be annonimously quoted. 5 out of 5.

Mr Tait, October 2013

Great product,Great delivery.Great value.What ells do you need!!!

Great product,Great delivery.Great value.What ells do you need!!!

Miss Mortimer, October 2013

Sofas

V happy with sofas and delivery guys super helpful

Amanda, October 2013

My husband and I visited your showroom in Parson's Green.  We were given a very friendly and relaxed welcoming from Martyn.  We had quite specific ideas about the colour and texture of fabric we were looking for, having spent a long time looking at numerous sofas in numerous shops.  Martyn was incredibly patient as we rejected one after another fabric due to ' not quite the right colour' or 'too expensive' (he kept happily giving us quotes for various options), or 'wrong texture' etc etc.  Whilst at no point was he pushy he didn't give up and keep trying to find the right fabric at the right price.  He gave constructive opinions when asked and  fully achieved our remit.  Some 6 weeks later we have just taken delivery of said sofas and we are delighted.  Added to this the delivery guys were cheerful, friendly and respectful of our newly decorated house.  The sofas arrived very well protected and were fully uncovered and assembled in our sitting room.  An all round excellent experience and I would recommend Sofas and Stuff every time.  

Mrs German-Ribon, October 2013

Great service, fantastic sofa- thank you!

 

We love our new sofa, it is beautifully made and very comfortable. It is great having loose covers . The staff were hugely helpful sending samples down to Dorset and sending them again when my children took the stickers off the back saying which was which! Extremely pleased all round.

Mrs Scott, October 2013

belinda was lovely and very helpful

The loose covers are rather baggy and creased, certainly not as smart as they appeared in the showroom but maybe that is a fabric issue? One sofa was delivered with the wrong feet. We are waiting for the correct feet to arrive. I will be happy when that is finally sorted. That said the sofas are very comfortable and we were very happy with the service we received from Belinda in the hungerford showroom.

Customer, October 2013

Good service and product produced on time

 

Good service with regular updates and more or less on time, but free throw not yet received. Product very satisfactory.

Mrs Duffield, October 2013

Start to finish -great

 

Helpful during the whole process especial choosing fabric

Michelle, October 2013

Fantastic sofa, great service, would highly recommend

 

Excellent sofa, the nicest delivery men you could wish for and great communication throughout the process. You may pay a bit more but its worth it for a sofa you will love!

Kathryn, October 2013

It was enormous fun choosing and ordering our new sofa from Sofas and Stuff in Hungerford. On arrival we were greeted by most friendly and helpful staff, and offered a most delicious cup of coffee. Nothing was too much trouble for them in helping us choose the fabric and style most suited to our need.

The sample range of fabrics was extensive and artistically displayed and cleverly packaged.

We are absolutely thrilled with our sofa, the large Haresfield which arrived on schedule

In fact we will shortly be visiting Hungerford again to order a second sofa, for our other house, and greatly looking forward to our visit

Sally, October 2013

We are at last connected to the internet at our new home in Sedbergh, so I can now tell you just how delighted we are with our new sofa which arrived last week.  The style and the colour are just perfect and it looks fantastic in the space we planned for it.  Of course its real purpose is to be sat upon, and we are having to limit ourselves to very short coffee breaks at the moment as there is still a lot of unpacking and organising to be done and there is a great danger of relaxing and falling asleep!

 

The whole experience of buying a British made sofa from you has been a pleasure, with such a choice of styles and even more choice of beautiful fabrics.  We also appreciated the time to linger over a cup of coffee, take as much time as we liked to try the sofas, and take advice from you without being rushed.  It was also interesting to compare our previous lives in the textile manufacturing industry!

 

Many thanks for everything.

Nicola, October 2013

'Thank your for my beautiful sofas, I love them! Staff in the Woodchester store were really helpful whilst not being pushy which is exactly what you need when you're trying to make a decision. My two extra large sofas were delivered a couple of weeks earlier than predicted and in the 2 hr delivery slot by two friendly delivery guys. Most important of all ... they're really comfortable.'

Mr Black, October 2013

So -fa .....So good !

 

We are very pleased indeed with the two sofas & the stool which we recently purchased from ;Sofas & Stuff '. They are beautifully made & look lovely in our newly completed Orangery,

 

We purchased a sofa, wing armchair & stool from the same company two years ago. tThe courteous & efficient service we received from the Harrogate showroom

at that time influenced our decision to return.

 

Unfortunately 4 cushions which formed part of the latest order have still not been delivered, & despite an exchange of e-mails with ' Sofas & Stuff' we have still not been advised as to the expected date of delivery. ( hence only 4 stars awarded !! )

Mrs Watkins, October 2013

British made, British quality, British service.

 

Having looked in Worthing and Chichester with no joy, we found sofas and stuff just down the road from us. The barn was well laid out with friendly and helpful staff, and a lovely complimentary coffee to boot.

We found our ideal chair which has now been delivered by very nice delivery men who had to take extra trouble to carry the chair to our house from the road as we live down a narrow lane. (I had requested a small delivery van for this very reason, which for some reason did not materialise)

We have also received the lovely throw which was a special gift for ordering at the time we did.

Mr Ryder, October 2013

DELIGHTED !

My wife and I visited your out of town store to look at new Sofas.

We were both very impressed by the range you carry, the way that sofas and chairs were set out in spacious and airy conditions.

Very friendly and efficient attention by knowledgeable personnel.

A quotation was e-mailed to us within 2 hours, samples of cloths were received the following morning.

We returned to place our order, again expert attention and a delivery date was quoted.

Prior to our furniture being delivered , we received a phone call asking if the delivery could be made and a time window given between noon and 2 p.m.

Our furniture was delivered at 12.10 . well wrapped and protected . the two guys were polite and had the sofas and chair in situ unwrapped and all wrapping and packaging tidied up and taken away.

We are delighted with our new sofas and chair ,they look very good and are extremely comfortable , we would not hesitate in recommending Sofas and stuff. Well done !.

Sarah, October 2013

Like sitting on a cloud!

 

Ordering was hassle free, delivery was when they said it would be and the sofa and footstool I ordered are fantastic! I would highly recommend Sofas and Stuff to anyone. Great service and, if my sofa is anything to go by, great, well-built comfy furniture.

Miss Jopling, October 2013

Highly Recommend

 

Fantastic brand new bed, custom made, speedy delivery, fully assembled for me and fits perfectly. Thank you.

Mrs Dickins, October 2013

Great sofa, great price

 

As comfortable as some we tried at twice the price. Looks great in our new kitchen and it's so comfortable we don't need to move into the sitting-room after supper! Staff very helpful, as were delivery men who unwrapped and removed all packaging and positioned sofa exactly where we wanted it.

Mrs Cordle, October 2013

Excellent sofas AND CHAIR, highly recommend the service from start to finish

 

Smart showroom in Fulham, with a good selection of sofas on display and a good many options on colour/texture. Helpful staff throughout.

 

Manufacture took a fair while- but it came from within the UK, and we were kept aware of the rough dates to expect things. Delivery was smooth, and the team were helpful. Very pleased with the end product- and all at a good price.

Kit, October 2013

Great product, lovely people

 

The sofa is wonderful - just as expected. I was a little nervous about purchasing an 'internet sofa' so went to one of the showrooms. But there was really no need to do this. A great product.

Sarah, October 2013

Just would like to say many thanks for your help. For the first time ever it was a joy to buy a sofa and also to find one we both loved. It was what we wanted, comfortable, fabric choice and design  perfect and not like previous sofa purchases where we bought just what the shop offered which met roughly our requirements. Both my husband and I left amazed that after a few hours we had accomplished what we thought was impossible  Customer service was amazing and the showrooms atmosphere is very relaxing.

 

We have recommended you on facebook and to family and friends.

 

Very much looking forward to the delivery of our new sofas.

 

Once again many thanks for your help and advice.

Miss Lawson, October 2013

A very good experience service and quality of goods were higher than expected in today's market.

Claire at Ripley was very helpful and did not persuade me one way or another but pointed out things I had not thought of before I purchased. I am extremely happy with the finished articles, 2 sofas, although I have no idea whether they are coil sprung which I understand is the best kind. Had a little trouble with the delivery date as there was a bit of a misunderstanding but it did not affect my schedule in any way and all was well that ended well. I am now wondering whether I can have arm protectors made in the same material and will be emailing Claire today about that.

Mrs Kelly, October 2013

Perfection. I want to lie there all day.....

I loved my two new sofabeds as soon as I saw them. They look and feel like real quality. The material is firm but soft, the colours work, the c Perfection. I want to lie there all day.....

I loved my two new sofabeds as soon as I saw them. They look and feel like real quality. The material is firm but soft, the colours work, the comfort and roominess is a delight. They were wider than I had realised but the depth allows you to really lie back in them. They were delivered efficiently on time. I would recommend Sofas and Stuff to anyone.omfort and roominess is a delight. They were wider than I had realised but the depth allows you to really lie back in them. They were delivered efficiently on time. I would recommend Sofas and Stuff to anyone.

Adrian, October 2013

First Class Sofas from a First Class Company

 

Great website, gave all the information on styles, sizes, fabrics, even whether the sofa would fit through the door.

Great buying experience at the showroom in North Yorkshire. We were given a great welcome, plenty of time to look round without feeling hassled and then knowledgeable help in finalising our order.

The sofas were delivered within 9 weeks, the delivery was on time and efficiently executed.

The sofas are very comfortable and well made.

Happy to recommend Sofas and Stuff to anyone seeking a good quality British build sofa.

Jennifer, October 2013

A good shopping experience

 

The staff at the barns are very patient and helpful . No pressure to rush your choice of furniture . I had many samples before making my selection .The delivery men were polite and careful. My sofa is very comfortable my only complaint is rather too many machinist cottons left sticking out of seams.

Mr Beeke, October 2013

SITTING PRETTY

We found our experience at Sofa & Stuff a very pleasant one, with very helpful and friendly staff. They have a well run show room, with plenty of swatches to take home to make sure you make the right choice of colour, material etc.

 

Our delivery also, went very smoothly and delivered on time, by two very polite guys.

 

Would not hesitate to recommend or also go back if needed anything else in the future.

 

 

Mrs Negri, October 2013

Went for daughters bed came back with 2 sofas

Friendly, lovely place to go very helpful. What more can I say, came back with 2 sofas. I had looked around put no where else ticked all the boxes. Delivery was fantastic to .

Liza, October 2013

A good old fashioned English furniture shop!

Purchased online, excellent service and helpful staff when arranging delivery. We went into the shop in Hungerford initially some time ago, possibly last year and our impression was the same

Peter, October 2013

This is just a quick line to thank you for the two excellent sofas delivered to us last Thursday.....exactly as you said they would be!

The delivery guys were great, very helpful and insisted on seeing them fully installed in our dining room.

I must say the whole 'retail experience' of buying from you has been an absolute pleasure; from the easy parking, your atmospheric showroom, extensive displays and your warm welcome from the moment we arrived made the whole purchasing process very enjoyable indeed. Your attention to detail with the quirky, multi coloured buttons was impeccable and we have exactly the sofas we wanted.

We shall definitely buy from you again and shall unequivocally recommend you to our friends.

 

Thank you for your kind attention and we shall see you again soon.

Mr Kimber, September 2013

Lovely products quality staff

 

Fabric had design fault delayed delivery by 3 weeks. Wasn't kept informed has to chase quite often.

Ms Ahern, September 2013

sofa so good

excellent product/service - delivery was very efficient and tidy - thank you

Barbara, September 2013

Reliable, really good sofas and stuff

Really helpful company from the outset. Nikki at Tunbridge Wells knows the products and the fabrics available. Ordering is easy and you are kept up to date with progress. We ordered special sizes twice and they arrived within 8 weeks and fitted bang on. Excellent range of products and fabrics - what's not to like.

Mr Dean, September 2013

Nice shopping experience and sofa, awaiting opinion on aftercare

Visited the showroom barn in Gloucester with two young kids who were in an energetic mood. We were still made to feel welcome. Love the sofa we have got, but there was a small pull on one of the cushions and sofa and the wrong feet have been delivered. This was pointed out to the delivery drivers, who took photos. Unfortunately the form has been lost but it has been chased and I am hopeful this will be rectified quickly. So far happy with the experience.

Marie, September 2013

Couldn't be better

My husband and I went to view the furniture at the Leverton display unit and felt the quality of all the furniture to be extremely good. Belinda Barrow was the sales assistant on site and she could not have been more helpful. My husband is tall and I am short so it took some searching to find sofas to accommodate both of us comfortably and Belinda gave us good advice. There was a good range of fabrics to choose from and it was very helpful to have a sample of what we had chosen and a printout of the sofas and chair giving dimensions and photographs. We didn't order the furniture that day but went away to think about it and when we had made our decision Belinda was once again very helpful and arranged for the suite to be ready within our timescale. The furniture was delivered in a prearranged timeslot and came within the agreed time. The deliverymen were very helpful and we had arranged for them to remove our old suite which made things much easier for us. We were very pleased with the products we had ordered and they totally lived up to our expectations.

JoJo, September 2013

The comfiest sofa ever!

A wonderfully prompt service arriving almost two weeks earlier than expected. The sofa is extremely comfortable and seems to be well made. Everyone in the family love it and we are very happy.

Mr Heal, September 2013

Excellent

Good service, sofas good quality and value for money . Would highly recommend to anybody looking to buy a sofa

Mr Goddard, September 2013

Great product but slow to make

I am delighted with the Sofa I got from Sofas & Stuff. It was exactly what I ordered and had hoped for. It is undeniably a well made and very comfortable sofa.

 

There were some delay issues in getting it to me. I believe it was a couple of weeks late but worth the wait in the end.

Mrs Charnock, September 2013

Friendly, helpful service and excellent sofa!

The showroom in Parson's Green is conveniently located for us and the staff there were really helpful. There are loads of fabric samples and useful cards with all of the dimensions of all of the sofas you can take away. Sofa ordered and delivered on time and to schedule. Very happy with the quality and comfort. Old sofa removed for small extra charge. Would definitely recommend.

Mrs Knowlton, September 2013

Fantastic! Stunning! Couldn't fault anything!

We are really pleased with our two new sofas. They are comfortable, beautifully made and everyone has commented on how lovely they. The staff were extremely helpful and they were delivered on time. Would recommend them to anyone.

Mrs Bowie, September 2013

I am very satisfied with my sofas.

I would happily recommend Sofas & Stuff to anyone wishing to purchase a new sofa.

The staff were very helpful and efficient throughout the whole process.

Miss Walter, September 2013

I love my sofa

I visited the shop in Parsons Green, and met Nadia. My cousin and I sat on all the sofas, took some material samples and talked to Nadia about delivery costs to Shetland, delighted to find the costs were very reasonable. Went home and thought long and hard about my selection. Finally phoned and placed my order.

8 weeks later the sofa was delivered. Delighted with my sofa and if Sofas & Stuff can successfully deliver to the Shetland Islands they can deliver anywhere!! Very pleased with my sofa and have recommended the company several times.

Karen, September 2013

SUPERB QUALITY & STYLE

Thank you for the beautiful Hambledon Combi Corner Sofa.

This is the 3rd sofa I have purchased from Sofas & Stuff and once again I am delighted with the quality and service provided.

I was very pleased with the Sofa-bed for my own home, but I always feel under more pressure when purchasing furniture on behalf of clients in my work as an Interior Designer. On the 2 occasions I have used Sofas & Stuff for clients recently, they have been truly overwhelmed at the weight and quality of the sofas, taking the cost into account and comparing what you would purchase in other stores on a similar budget!

Basically, there is no comparison. The cushions alone are so very heavy and well made it is an effort to plump them! See you next client...

Katie, September 2013

We have had our two new sofas delivered and are absolutely thrilled with them.

We would like thank you for your excellent service from ordering up to delivery.

Many thanks and we will recommend  you to our friends.

Mrs Craig, September 2013

Great first impression, need to follow through for a better rating

Loved the show room and helpfulness of the staff. great selection of fabrics and styles on display. This really matched the impression set by the web site. There was a mistake on the order input which meant I was quoted the wrong price. This was quickly rectified with a follow up phone call on the Monday. My expectations were managed that 5 week delivery would be a stretch give the holiday period. In the event the time scale was met but after an incorrect notification of delivery (wrong day) which meant a day waisted hanging around. Very happy with the chair and footstool and that it arrived within 5 weeks! Would buy again.

Andrew, September 2013

My wife and I had never been to Sofa & Stuff before and had only seen their adverts in the glossy magazines. We went to Eridge store near Tunbridge wells and were greeted by a member of staff (Nicky) who actually seemed to enjoy her job which was a refreshing change from these hard sell outlets we'd visited elsewhere.

We were impressed by the range of fabrics and the insurance policy of 5 yrs to protect our sofa which we were happy to purchase there.

After a shaky start having ordered this double sofa for our old 1851 Coach House we'd just bought and not measured the passageway into the room, the delivery chaps were delighted to find the sofa came in two parts and were able to dismantle it, then reassemble it and it is now sitting proudly in what we describe as our 'snug'.

Thank you Sofa's & Stuff, very professional and you do what you say on the tin! we'll be back for a bed I think!

Andrew

Ms Perry, September 2013

A good job

I was offered a nice cold refreshing drink on a hot day and walked around the amazing display of sofas of every kind without being hassled but help when I wanted it. So much to choose from but thankfully I had done some homework and knew the sizes I wanted. Choosing the fabric was more difficult and when I got home it was difficult making judgments with such small samples. When I needed to phone there was always someone helpful at the other end. The sofas arrived within expected manufacturing time at the time slot given and look lovely and feel comfortable. Minor quibbles about the quoted price only being held for a week as I couldn't have got back there to re-look at anything in that time frame; slight confusion about who from and when the stainguard insurance would come; delivery competent and on time but a smile and cheery word would have been nice. All in all - good job.

Helen, September 2013

Dear Sofas&Stuff,

I ordered a three and a two seater Woolsthorpe sofa from your Woodchester shop who very kindly stayed open for an extra half an hour and gave me sparkling elderflower cordial when I arrived hot and bothered at 4.00pm on the Spring bank holiday Monday.This was a major purchase for me and a bit scary,but having been around quite a few other companies I realised that if you want a decent sofa, you do need to spend proper money.I'm really pleased with the quality,the comfort and the look of our new sofas.The delivery guys,like the rest of your staff, were friendly and helpful and I would recommend you as a good company to buy from.I have noticed a little bit of faulty stitching on one of the seat cushions but hopefully,with all the guarantees and the good customer service you offer,this can soon be sorted out.( 4 out of 5

stars) Many thanks,

Mr Worcester, September 2013

Absolute 5-star company. No reservations in recommending this company to anyone.

We receive great customer service at all times. The deliveries are always fully informed and on time. The protection afforded to the upholstery during transit allows no room for possible damage. In short, a perfect product!

Judith, September 2013

'Excellent experience with Sofas and Stuff. Mandy was extremely helpful and the sofa looks amazing, so much so that we have ordered another'

Tomlinson, September 2013

Good service - shame about the cushions!

Very patient sales assistant, given lots of help. Pleased with overall look of sofa. Not sure at the moment whether the fabric is appropriate as it's very prickly. Have been assured that it will "settle down". Scatter cushions were badly made, zips too long. Not sure how they passed the "checker". However, very pleased that the company have offered to send replacements without quibble.

 

Would recommend company.

Gunilla, September 2013

I have bought four sofas from Sofas & Stuff in the last year and I have had a fantastic service from Nikki and Ali in the Kent branch.

They have been very  helpful with advice even when I have turned up at closing time on a few occasions.

 

All the sofas have turned up as promised with no delay.

I am very happy with all the sofas and can highly recommend Sofas & Stuff.

Mrs Barttelot, September 2013

Sofa and stuff have gigantic choice of sofas and stuff plus the bonus of them providing gigantic service with helping client to not only chose the furniture but the fabric of your personal choice.

Do go to Sofa and Stuff if you need a chair, sofa , sofa bed or even a bed. The atmosphere is so relaxing and the staff do not in any way bamboozle you but are there to help you with choice of furniture but more importantly they have an enormous choice of fabrics which you can chose from... You can conrol the finished price by the fabric price . Take a piece of your curtain fabric with you... That will help when you are confronted with this amazing choice on offer, Another marvellous help is that the staff know their fabrics so can so a lot of the choosing work for you.

Mr & Mrs Wright, September 2013

Sofas & Stuff were easy to deal with, giving a personal touch.

My wife and l, went to the Woodchester showroom, where Pam looked after us really well, without pressure! Delivery was to a holiday home in Cornwall, arriving on time without any problems. Would recommend Sofa's & Stuff for giving such a excellent customer experience.

Mrs Sills, September 2013

Excellent service from sales staff and delivery men.

We found a beautiful, retro bed online at Sofas and Stuff and visited their nearby showroom on a very hot day. We were offered - and accepted, cold drinks and allowed to test thet various different mattresses without any rush.

Our order wasn't straightforward as we wanted 2 single mattresses, without zips, on a super king- size bed which involved having to have mattresses made longer than normal single-size. This wasn't a problem.

We also have a height restriction 200yds from our property which involved my husband taking the mattresses from the delivery van to the house in his car - we are used to this!

The delivery men were friendly and efficient and assembled the bed for us.

We are absolutely delighted with the bed's style and comfort and can highly recommend the company.

Simon, September 2013

Andy,

 

I love my sofa thank you, it is just what I wanted.  It seems well made and sturdy, the fabric is soft but really thick and I am sure it will wear well.

 

Your delivery chaps came when they said they would, brought it in with no fuss whatsoever, thoroughly checked the sofa and put the legs on.  Tidied up all the packaging and took it away.  They were polite and friendly, what more could one askfor?

 

5/5 for me thank you!

 

Regards,  Simon

Christine, September 2013

great service

we looked at loads of shops for the right settee for our cellar. on our visit to the showroom the time spent with us and explanation of the settee's and covers was exceptional. There was no pressure to buy just a very helpful service , with lots of samples to bring home to reflect. We ordered on line. It was ready for delivery ahead of expected time. The delivery company were really helpful as the space to get into the cellar was tight but they were very patient and got it in place. Settee is lovely ,high quality we are really pleased with it and would return to shop here again.

Mrs Howard, September 2013

Fantastic product, highly satisfied

I bought 2 sofas and am very happy with them, the service from Sofas and Stuff has been highly efficient, they arrived on time and the delivery men very helpful.

Liz, September 2013

Smooth from start to finish

After procrastinaing for over a year Belinda at the Hungerford showroom was still patient with me and we finally chose the compact sofa we had originally liked. My only hesitation had been the fabric -- wishing that the Forties range had more choice of colours. In the end the darker fabric (charcoal) was inspired as despite a dark, beamed living room it looks great. I am still not over the moon with the Light Apple colour but they set each other off well. We are still getting used to the newness of the sofa and its thick, soft feel but taking into account the whole experience we are very pleased. The delivery between 3 and 5 was in fact after 7.00pm but we were kept informed so no problem. We have recommended Sofa and Stuff to other friends already

Mrs Medhurst, September 2013

What a treat, a sink into, salubrious, sofa!

I am so pleased with my new sofa I can't tell you. It is so comfortable I can hardly bear to get out of it to get to bed! Its beautifully made and looks great in my lounge. It isn't always easy to get quality these days but this is quality at a very reasonable price. Thank you sofas & stuff!

Mrs Ordish, September 2013

Very good service and advice on choice Of fabric

We are very happy with the sofa we chose.

It is comfortable and stylish .

We received a great one to one advice while choosing the sofa and the delivery went very smoothly and on time..

Kelly, September 2013

Great selection of Sofas and brilliant customer service.

We have been so pleased with our Saturday Sofa.com Sofa. The customer service throughout the process has also been fantastic from our visit to the London showroom through to delivery. Even when our sofa arrived with a slight mark on the arm the team were fantastic and straight on getting us a solution. I would recommend sofa.com to anyone.

Mr Davis, September 2013

Excellent service.

We are thrilled with our recent purchase. The sofa was delivered on time and exactly as specified. A really comfortable, stylish sofa.

Medcroft, September 2013

lots of stuff but no fuss

A very pleasant experience from the browsing to the selection, right through to the delivery, could not have been easier, well done Sofa & Stuff we will recommend you to everyone!

steveveioley, August 2013

 

We have just received our new sofa which we are very pleased with, so far no red wine has been spilt and we have managed to stop the dog getting on it, so fingers crossed! Buying a new sofa can be quite a hassle but it wasn't with Sofas and Stuff. The show room was attractive and relaxing, the staff helpful and the delivery people very accommodating. We would have no hesitation in recommending them.

 

Ms Powell, August 2013

Fabulous sofa not quite fabulous customer service.

The shop & staff at Eridge were extremely helpul and un-pushy, which I appreciated, when I went to have a look. The quality of the products is undeniable and I was pleased to place an order eventually as it was dependant on my house sale going through.

On ordering I was advised that delivery would be approx 6 weeks so after that time I phoned to see if they had any idea of a delivery date. My telephone message was unanswered so I emailed, still no response, so after a week I phoned again.

On checking apparently an email had been sent to the factory but the showroom had not received a reply (nor had it been followed up) so another email was sent. The next day I did get a reply and was advised that the sofa was in the warehouse and I would be getting a call shortly regarding a delivery date.

I felt that the follow-through let down the experience somewhat but nevetheless would recommend Sofas and Stuff, as I have already done, to firends and family

Mrs Strover, August 2013

We are delighted with both sofas and an armchair.  It was a pleasure choosing at the showroom and working it all out and the service was really excellent. THere was some confusion over the delivery as it needed to be split into two deliveries but this was easily rectified and was not at all a problem and done with efficiency and politeness.  Thank you very much.  5 out of 5.

Deborah, August 2013

Loved my sofa and chair, though the colour was brighter than I had anticipated.  No problems though, it has cheered me up!

I have bought my own cushions to team up with the red and they are gorgous.

Went to your Gloucester outlet, which was lovely.  Staff helpful and order easy.  It would have been good to have seen the colour on site, but I realise that there are limitations on space.

Delivery men called in advance and also called when stuck in a traffic jam (appreciated).  There was a slight stain on the back of the sofa but the delivery man used your stain remover and it came off.  I made a note of the mark on their delivery note.  Only panic was that they did not know I had requested they took my old sofa away.  Luckily they had room.

A good experience.  Lovely quality and service

JoanHK, August 2013

We have had two settees from Sofa and Stuff both of them I am thrilled with,  a girlfriend and I made the journey to Woodchester from Staffordshire  just because I wanted to see the quality,  Annabelle and the team down there were very courteous and helpful,  on the second settee which was ordered at a later date the feet were slightly bigger which put that settee higher than the original but no problem after a phone call I gather the new feet will be in the post.  The delivery guys are great  very friendly, on time, what more could you ask for,  I am now considering a chair,  it will mean another trip but it is so lovely there it makes a nice day out.

Joan.

sallygmoss, August 2013

Sofas and stuff was recommended to me by a good friend and I'm so pleased she did.  I ordered my sofa - Lanhydrock - online and was a bit wary of doing so but was reassured after having a couple of telephone conversations with their office regarding a couple of queries I had.  I was kept fully informed on the day of delivery and the guys who delivered it were very helpful and friendly.  As for the sofa itself - after a lot of dithering I chose the Expresso colour - it really is perfect and I love it!  It looks very cosy in our lounge and is very comfortable but supportive too which is good because like a lot of people, I spend a lot of the day hunched over my computer - not good for posture!  I cannot recommend this company and my sofa highly enough

Sally - Reading

Gillian, August 2013

Our sofa's are fantastic they look really great! I found your address from my Ideal Home magazine and being so near to us at Hungerford was great. Belinda and the other ladies could not have been more helpful and made us feel very relaxed about buying a new sofa. The sofa's arrived a few days early and the guys set them up and checked them both before they left, very nice guys very friendly. Many thanks again I would certainly recommend Sofas & Stuff to my friends

proudofstroud, August 2013

I have just taken delivery of my new Sofas & Stuff Alwinton sofa in sumptuous Sole linen.

It takes pride of place in my sitting room and is simply stunning and oh so comfy too!  I am thrilled with the quality of the piece and am delighted to report back that the showroom and service on offer at Woodchester barn is brilliant! Great coffee, friendly staff and even a soppy showroom dog to greet us.

What more could I ask for? Delighted.

Paul, August 2013

Hello Sofas and Stuff team,

 

We have been, hence the delayed response. It seems the delivery went fine with no hitches. We are extremely pleased with what we have purchased. Please see photos (you asked if we would send some.) They are extremely comfortable, as we had hoped with the feather seat cushion. They are just the right size for the space we have and look at home. We believe the colour and pattern goes well with the chair and all feels at ease. Thanks for all your help.

Mrs Wickham, August 2013

Very good product shame about the delay in manufacture

We visited the showroom in Eridge and were very pleased with the helpful staff we took away fabric / colour swatches to decide what we wanted, we returned a couple of weeks later to place our order which seemed very straight forward. The delivery date was confirmed between 5 to 6 weeks which seemed reasonable, 6 weeks passed and we had not received any correspondence so we decided to chase up delivery of our order., there appeared to have been an oversight and our sofas had not been manufactured. The lady on the phone was very apologetic and explained that we unfortunately would have to wait a further 6 weeks until our sofas would arrive, she offered us a refund of the delivery fee and protection charges as an apology which seemed fair but still inconvenient. We received the sofas as promised in 6 weeks and we are very happy with them, unfortunately the whole experience was tarnished by the earlier problems.

Lyds_29, August 2013

I am very pleased with my sofa. It is beautifully made, and it is very comfortable for a sofa bed.. other sofa beds I looked at were much harder so sitting was not the most comfortable. I have a smaller than average front door so I was nervous that it wouldn't fit. But a staff member measured the sofa a few times for me and assured it would. Which was a relief and to my delight it fitted.

So thank you very much Sofas & Stuff excellent service.

CAPC123, August 2013

We purchased our sofas from Stroud. The showroom, was great, the sales ladies were wonderful, and not pushy at all, just really, really helpful. The choice of fabrics was excellent. I can't recommend this firm highly enough. They were great. We ordered the sofas, and thought it would be a while before they were delivered, (August shut down), but they arrived in July, so a lot sooner than expected.

damson33, August 2013

This week I took delivery of my new 3 seater sofa bed. I visited the Eridge showroom where they have a lot of sofas on display with a vast number of fabric samples, the staff were really helpful and not at all pushy and the sofa I'd absolutely lovely, comfy and smart, just what I wanted. It was not the cheapest I found but it is much the best quality and I think very good value for money. The delivery was absolutely on time and they unwrapped it and placed it carefully. I can really recommend this firm the quality is excellent.

Mrs Smith, August 2013

Great sofa, great service

From start to delivery it has all been very easy and efficient. The sofa is lovely, better than I had hoped.

Vanessa, August 2013

One very satisfied customer!!

From the moment we walked into the Hungerford showroom and were greeted by Belinda, until the sofas were delivered we cannot fault the service from Sofas & Stuff. Belinda was extremely knowledgeable and not at all pushy and helped us choose our lovely Howarth sofas and fabric. Delivery was to our timeline (as we had the builders in and didn't need the sofas for three months) and was efficient and on time.

 

Everyone loves our sofas and I have no hesitation in recommending Sofas & Stuff to my friends.

 

I wish all shopping experiences were like this. They also make pretty decent coffee!!

Mr Madsen, August 2013

Superb staff at the showroom in Stroud.

Communications from head office regarding delivery date/time could have been better.

Once the chair had been delivered to the depot the couriers were one hdundre per cent.

The chair is excellent.

Diana, August 2013

Dear Sofas and Stuff,
I have just recieved 2 sofas from you. From the moment I walked into your showroom at Chilton Foliat, I knew that my search for sofas was over!
The Barn was a joy, beautifully laid out, enough to see, but not cluttered. The sales woman, knowledgable, friendly and helpful. Also I was offered a perfect cup of coffee..... I was sold.
I was kept informed of the progress of the order, and the sofas arrived exactly as expected. This was something of a miracle as I life in a very isolated spot, and many a delivery van has been lost in the wilds of Oxfordshire.
All in all, a great experience, a 5 out of 5.

Sue, August 2013

everything top class - love the sofa and cushions and all service and delivery etc  was brilliant

sammy-dog, August 2013

We popped in to Sofas and Stuff near Stroud and were amazed to find a large showroom full of a wonderful range of sofas and chairs.  Not only did we have a choice of furniture but also a large range of fabric covers to choose from.

We visited on a Sunday and returned again the next day to check sizes.  On both occasions the staff were helpful and we placed our order.  There is car parking for several cars adjacent to the showroom.

Delivery was as expected.  We were informed the day before of the time they would arrive (within 2 hours) and sure enough there they were.  Access to our property is not easy but all furniture was delivered safely and placed where we wanted it.  The men were cheerful and nothing was too much trouble.

The sofa and chair are very comfortable and it was worth the wait.  We feel we have had value for money.

I have since recommended Sofas and Stuff to friends.  Why go further afield when there is such choice locally

169933, August 2013

Absolutely love the bed from sofas and stuff, looks even better in reality than the pictures on the website. Great service, kept informed of delivery dates throughout, bed assembled by the delivery team in 20 minutes.

Michael & Alison, July 2013

Satisfaction with Style!

From the moment you walk in helpful assistance is at hand, even offering a coffee to help with your deliberations!

Choice is not simple as there are so many, and so varied sofas, from which to make your selection. The advantage of having a specialist outlet to hand is that you are able to try similar sofas, in varying sizes, view different fabrics, discuss alternatives with knowledgeable staff; all of which results in very happy customers and a product which pleases.

sprig, July 2013

Lovely, good quality sofas at a reasonable price. We had to wait a bit longer for ours as the 'house' fabric we chose was not available in stock, as one would expect from a house fabric. Good service at the barn and no hard sell.

pudseygillard, July 2013

I've had a few nice sofas in the past, but now the kids are not quite so inclined to mess everything up I thought we'd go for something really lovely. What we have is a British Velvet teal 8819 covered Camden midi and it is not just lovely, it's absolutely gorgeous. I have never seen such luscious cotton velvet before. It really has the 'wow' factor. Just three days into ownership, I prefer to sit in an armchair and admire its beauty, but it also works well as something to sit on with its very comfortable sprung seat.

We bought it after visiting the barn in Fittleworth, where we had excellent coffee while we lounged around on various sofas for about an hour before choosing the Camden. Helpful, knowledgable staff were on hand to help us reach our decision.

Delivery was prompt and efficient and all wrappings and cardboard were taken away so we didn't have to dispose of them.

I've said the sofa was pricey, because I would consider it to be above the average, but it's worth every penny. We're absolutely delighted with it.

LUCKYVINES, July 2013

Fantastic. Really was from the moment we visited the showroom in Fittleworth to delivery last week. We ordered two sofas and the delivery men did take a couple of goes to get the larger up the stairs of our townhouse, but got there in the end. The showroom advised us quickly shortly after ordering that they might be a delay due to fabrics not being in stock and sent us alternative samples, but no sooner were we told that, our original choice of materials became available.  Only disappointment was that when the delivery company contacted us their next available date was another two weeks away. In the end though it didn't matter as it gave us time to finish the decorating.  I will highly recommended to all.

Sue, July 2013

Dear Sofas and Stuff,

 

I would rather not subscribe to another website but am happy to give feedback and receive your M&S voucher. If you want to use it publicly please can you use my first name only.

 

I was totally impressed with your company. We went to the new showroom in Woodchester where the staff were helpful, but not pushy. They were friendly, gave us a coffee and really allowed us to take our time to play on different sofas and work out what would be best for us. They helped us choose fabric and were really clear about cost and delivery. We popped in several times over a few weeks and were always welcomed with genuine smiles and warmth.

 

The sofas were delivered when promised and we are a difficult delivery! The men carried them down the hill without a moan. They were careful with our precious new purchases and helped us to set them out, took away the rubbish and were efficient, checking we were happy before they left.

 

All in all we are very appreciative of your company and are happy to give you 5/5 all-round. Very happy to recommend you and delighted to have found such excellence locally.

Thank you very much.

Sharron, July 2013

After initial problems with delivery, very good service given.

After initial problems with delivery dates which I discussed with sofas and stuff, our sofas were delivered quickly and communication between myself and customer service very good. Sofas look great.

Mr Smith, July 2013

Just wanted to say sofa arrived bang on time yesterday, and it's perfect. Thank you for superb service, and for going to so much trouble to ensure we got exactly what we wanted.

VenetiaZ, July 2013

Just received our 2 new sofas after visiting the showroom just outside Petworth.....very helpful and patient staff! Delighted with the whole experience! The sofas are fantastic, extremely pleased with them and the 2 delivery guys were very good too, even calling 10 mins before they arrived to advise they were nearly with us.
Would highly recommend Sofas & Stuff to anyone!

Julia, July 2013

Extremely professional company with great product.

I am very pleased with the product (a bespoke sofa) and the service that company provided. There was a problem along the way with the patten used and the company has taken the sofa back and replaced the whole upholstery. The result was marvellous! Great quality and value for money. I am very impressed how stress free was the whole process. Thank you, Sofas & Stuff team.

Jane, July 2013

From the minute I visited your barn, until the day the sofa was delivered, the service we received from you and your excellent and very friendly team was second to none. 5/5 for every aspect of the process!  From taking time and trouble helping me choose a sofa fabric to match the swatch of curtain fabric I had brought along, providing me with endless swatches both to take away and ordering some to be posted, to excellent and knowledgeable advice about which sofa would suit our needs, it was customer service at its very best.

 

There was always a cheery and helpful voice on the end of the phone when I rang with various queries whilst finalising my choice - I had no idea there was so much to take into consideration when buying a sofa!  Unsurprisingly, the delivery ran as smoothly as everything else. And, as for the sofa itself - well it is fantastic and everything you said it would be. Incredibly comfortable, good looking and thanks to you, is the perfect choice for its new home in the kitchen. I would - and will - recommend the large Weybourne sofa to anyone and of course Sofas & Stuff too!

Anyway, it is the most fabulously comfy sofa imaginable, looks brilliant and I really look forward to sitting on it in the evening - sad but true! Now we need to sort out some chairs.  I'm still hankering after the one in the Andrew Martin fabric - but it's more expensive than the sofa.  Hard to get that past Himself…but I haven't given up yet!

 

Thank you all very much.

Paul-Leigh, July 2013

Ordered a lovely armchair. Was quoted a 8 week delivery time - they delivered in 4. Chair was delivered in allotted delivery schedule and was well wrapped and presented. Would highly recommended. Wasn't the cheapest BUT think they still represent great value as the quality is outstanding - all hand crafted.

Jeff, July 2013

Went to the Woodchester barn to choose our Lanhydrock sofas, having seen them on the website (wonderful site by the way, lovely to be able to see how the sofas would look in different colour fabrics).  Your staff were so patient with us even though we took ages to choose the right fabric colour.

Communications were dealt with swiftly and confidently, even when I had a slight panic about the colour fabric I had chosen.

Delivery was within 5 minutes of the stated time!  The delivery staff were very helpful, taking away all the rubbish and siting the sofas exactly where we wanted them.

Just about to order a spare set of loose covers for our sofas.

All in all a very good experience and we would have no hesitation in recommending Sofas & Stuff.

Adele, July 2013

Will definitely use u again first place I'd look got sofa bed chair etc

Thank u

Charlie, July 2013

Bought online a sofa a couple of days ago and it looks even better that the pictures. The fabrics are really nice and it arrived without a scratch. Keep in mind that they appear to be really busy so delivery time is a bit longer than expected.

Mr Trivedi, July 2013

Very good service and excellent quality products.

Everything went smoothly and the sofas arrived in time. We are very pleased with the products and cannot fault the service.

Suzanne, July 2013

You can trust Sofa and Stuff. I recommend them wholeheartedly.

I am delighted with my purchase of a large sofa and chair, wonderful quality in fact I've placed a further order.

I initially thought the sofa may be too large for the room and mentioned it to customer service, straight away I was offered a refund and return free of charge. Wonderful service and so reassuring that if you make a mistake they will refund or replace. Also it was offered without any note of censure

As it happened once I was able to get the sofa into place it looked great.

SC99, July 2013

Having visiting many sofa shops and being utterly uninspired, we were so glad we found Sofas and Stuff. We couldn't find anyone to beat them on a combination of design, comfort, quality and price. The Harrogate staff were so knowledgeable and helpful, enabling us to customise our furniture so that we got exactly what we wanted.Everything  arrived  as and when promised without any hitches anywhere along the line. We love our new furniture and can't recommend Sofas and Stuff highly enough.

Mrs Youngs, July 2013

Loving new sofa

Great sofa, I'm glad we had it altered (ie made the back cushions taller)...it has made it that bit more comfortable....after all sofas are all about being comfortable aren't they!

It also looks fab in our new look sitting room.

The staff in the showroom couldn't have been more helpful and accommodating. Thankyou.

Sally, July 2013

I give Sofas & Stuff 5/5 for everything: the lovely girls in Chilton Foliat; the fab barn from which to choose; the delicious coffee so welcome after quite a long meandering drive; the amazing service; the on-going contact with me to tell me what was happening and when; the brilliantly prompt delivery; and last but not least the FAB sofas!  Huge thanks to you all!

Jack, July 2013

A seriously classy and elegant choice of bed

After seeing an advert for the Pentlow bed we were totally by the design and finish. We ordered the bed in Sole fabric in store, were able to track our order with the staff, which was around five weeks and were kept informed. The delivery team were professional and the end result is a stunning looking bed and matress which is worth every penny. So far, every visitor that has seen the bed has also fallen in love with it! Would thoroughly recommend.

ladynelope, July 2013

Really pleased with the sofa. I ordered without visiting a showroom. The service was second to none and they spent a long time helping me choose the perfect sofa for me. I was particularly impressed with their patience sending me endless fabric samples and helping me choose a fabric and sofa shape based on my needs. I am also reassured with the lifetime guarantee on the sofa frame. Delivery was on time and the guys were very helpful. They even removed my old sofa for me even through it required a little manhandling to get it out. I cannot recommend this company highly enough.

Benjamin, July 2013

A great find!

After a long search online, we found Sofas & Stuff and were delighted. The helpful staff in the showroom, the user friendly website and the prompt and efficient delivery guys, all gave us the impression we were dealing with a quality company. The surprising part was the price. Great value for money. If you can, visit a showroom and try before you buy. Comfort is personal and we sat on a few before we found the perfect sofas for us. Even the choice of cover material can effect the comfort, and the Sofas & Stuff staff spent quite some time explaining the options.

Mr Harris, July 2013

Quite excellent and very friendly and helpful .

They are a really lovely firm ,lovely showrooms an delightful staff in every way , can't Find fault in anything ,if you are thinking of getting a new sofa or armchair you could Not do better than go there.

Keith, June 2013

We visited the barn at Eridge and found the staff very helpful. They guided us along the path of choosing what was best for our needs. We could not believe how much choice there was, not only in sofas but also materials. The atmosphere was very relaxing and there was no pressure to purchase unlike most places.

 

We were advised by e-mail of the date and two hour slot time for delivery and your guys phoned on the day to let us know they would be with us within ten minutes, brilliant. These guys were very efficient and friendly which makes a nice change nowadays.

 

So well done Sofas and Stuff would certainly recommend you.

maje2z30ci, June 2013

I got a lot of good stuffs here at Sofas & Stuff. I really like the designs that they made. Actually I'm really impress the style that they have,Its very simple yet very beautiful. I like services they gave me. Its very affordable price. You must visit their shop. So awesome!

Mrs Moores, June 2013

Five star rating.

I am thrilled with my new sofa, it has made the room it has been put in and is very comfortable. The men who delivered it were brilliant, took all the responsibility and with great difficulty managed to manouvre the sofa up two flights of windy stairs with very little room to play with.

Derek, June 2013

I think that your sofa and the armchair which I have purchased from you is wonderful and Only wish that I had done it sooner.  Your service and reception at the Barn Showroom

Was immaculate . Your subsequent delivery men were most polite and helpful.   We

We're delighted with your care and attention, our marks to you are 5 out of 5 .  Well Done at all your staff who looked after us. We have already recommended your firm To several people who have admired our new sofa and armchair.

Mrs Read, June 2013

Having put up with our old sofas for far longer than we should have, my husband and I eventually (and reluctantly) took our two young kids sofa shopping. The staff at Sofas and Stuff in Fittleworth made us feel so welcome that, after our second visit, the kids actually started asking if we could have a day out at the sofa shop!! The ladies in the shop were extremely patient with our indecisiveness and, after looking at photos and measurements of our living room, came up with some superb suggestions. Our sofas were delivered last week and we couldn't be more pleased. I would (and have) recommend Sofas and Stuff to anyone! 5/5

Susan, June 2013

Your service was great and the delivery boys excellent all in all five out off five thank you

Mrs Atkins, June 2013

Good quality sofas that look great and good service.

The whole experience from browsing in the store through to the delivery was a very pleasant experience.

The sofas look great and are of a very good quality.

Jane, June 2013

Dear Carole and Alison and to all others who were involved with our orders....

 

Please accept my apologies for the lateness of this email of thanks for the safe arrival of the two chairs for Oates, which as with the Wadenhoe before were delivered and 'set up' by two of your very competent and courteous delivery team.

 

In both cases with the Sennen and the Angus, the choice of fabric, colour ways, texture and style of chair work so well in their setting at Oates and look to have been made with the high standard of 'attention to detail' that is just one of the many 'selling points' of Sofas and Stuff. Although they have had little use so far the initial comfort is certainly evident, and no doubt they will stand several years of R&R time.

 

These chairs together with the Wadenhoe, which is superb, complete our business, for the time being, with Sofas and Stuff. As mentioned in an earlier email to Carole, Sofas and Stuff has lived up to everything that our family friend's, (and customers of yours), the Horseman's, described. We are both very grateful for the time, explanations, guidance and follow up support which we received from you and of course we are very happy with the made and supplied orders. We have already passed on your details to friends following compliments made on the sofa and chairs and will continue to do so with confidence.

 

With all good wishes and thank you again.

Joelle, June 2013

Afternoon All,

 

Yes, we are really pleased with the sofa, very well made and the material is really nice.  The delivery was no problem also, packaging all taken away etc.  And choosing the sofa was really enjoyable, we went to the Fittleworth barn and looked round, although it took a while to decide, the staff were really helpful and we eventually made our decision!

 

Thanks very much, a load off our minds!  I would say 5 out of 5, can't think of any reason not to!

Mr Ogilvy, June 2013

Good service once we found the right people

the London office were very helpful and all delivered smoothly

malakos , June 2013

By far the best sofa service of all 6 places we visited

Mrs Brown, May 2013

I just wanted to drop you a quick line to thank you both for all your help and patience.  The new sofas arrived about 10 days ago and are just lovely.  They fit in the room perfectly  - size, shape, colours - everything!  To hear my husband say it's the best £1500 he's ever spent, whilst stretched out on his jade sofa, is pretty fab.  My husband hates spending money!!!

I'd also like to add ....that 'The delivery guys were polite, charming and the installation was effortless'.!!

Ann, June 2013

Very Good Service

Staff at Eridge very helpful. Wandered in to showroom three times, just looking and discussing. No pressure!. Decision made; order taken and sofa's delivered on time and by very helpful delivery men who unpacked them. We are very pleased with the comfort and appearance.

Catherine, June 2013

Lush and beautiful

I love my Arles bed. Specially widened to take an IKEA mattress, it is stunning. Each time I see it, I think how lovely it is. I had it covered in a charcoal velvet and it does not disappoint.

It was delivered before it could be assembled and I was happy to accept it on this basis. It took me around a happy half an hour to assemble and they provided the alan key and with my trusty Philips screwdriver, I finished off the task.

Lisa, June 2013

Great service from start to finish!

Lovely friendly company, very helpful.Good standard of furniture.Really pleased with it on arrival, and found the whole purchase process simple pleasant and on time.

Tina, May 2013

Very happy with purchase of blanket box, although it took a while for the item to be made, it's very smart and looks great.  Delivery service was fine.

Purchase of item was easy, did this over the phone as we knew what we wanted.

Mr Groom, June 2013

beautiful furniture, very helpful staff

I would thoroughly recommend sofas & stuff; we had a very enjoyable experience at the head office and showroom in Sussex where there were lots of sofas on display which helped enourmously when we were making our choice. The prices were very competative and we were very pleased to use an english company and to know that the furniture was hand built to order in this country. The only problems were that despite changing our order 2 weeks prior to delivery, the sofas came with the wrong legs and without the stain cleaning kit that we had paid for. This however was quickly rectified and the new legs and clening kit were put in the post within 10 days. The quality of the furniture is excellent and we would not hesitate to use this company again

Bookworm2, June 2013

We recently took delivery of a new sofa from Sofas & Stuff. It is fabulous and even better than we expected.

Everyone involved from the Harrogate showroom  to the delivery people were helpful and most professional.

A great high quality product and service.

Mark

York

Mrs Campbell, May 2013

We do want to record the fact that we are delighted with the sofa and were particularly impressed by the people who made the delivery.

Yes we would use you again as and when the need arose, no question about it.

 

Janet, May 2013

I visited the showroom near Petworth and really enjoyed discussing fabrics, colours and styles. The assistant was particularly helpful in giving ideas for colours that would match a new rug which I had on order. I have been absolutely delighted with my sofa. The colour is perfect and the attention to detail on the sofa is gorgeous. Definitely the loveliest sofa which I have ever bought, it already has lots of admirers!! The whole experience has been a delight.

Nicola, May 2013

We would definitely recommend Sofas & Stuff.  The assistance at the Tunbridge Wells store was excellent and the adviser spent ages with us discussing different materials/styles etc. to suit our requirements.  The sofas arrived in the week predicted and are of excellent quality.  Our only criticism would be that the delivery company were very inflexible regarding what day they could deliver to us (Tuesdays only where we live).  We had to book annual leave in the end which was disappointing.  When the delivery company came, the guys were excellent and took great care.

Gemma, May 2013

Very helpful, knowledgeable staff at the barn near Stroud; they were able to recommend different dimensions, cushions and fabrics to enable us to create our perfect sofa. Delivery was timely and straightforward. We are extremely pleased with the service we received and the beautiful sofa and chair we bought. Thank you

Mrs Trafford, May 2013

Friendly and helpful service

Dealing with sofas and stuff is a pleasure. They are friendly and helpful with a huge range of fabrics to choose from. Our bed is comfy and looks v smart. They assembled it for us and took away the rubbish. Thank you.

Mrs Cole, May 2013

Perfect in every way.

We were made most welcome in the Stroud showroom and given lots of unbiased advise before making our choice. Delivery was on time and the sofa exactly to the specification ordered.Thank you,You will probably see us again.

Mrs Chandler, May 2013

Sofa for life!

Our new sofa is beautifully and robustly made and is far better quality than sofas double the price that we had recently looked at. Our experience of buying the sofa was great. Everything from the initial look round the showroom where my daughter was allowed to play freely with a basket full of toy cars while we browsed, through to the friendly and efficient delivery (the delivery man rang to say he'd be 20 minutes late on a 2 hour delivery slot!) was a fantastic experience. Thanks very much!

Mrs Perrin, May 2013

So easy to order and my beautiful sofa arrived early. Ideal!

It was a lovely experience. My sofa was so easy to order, I had friendly one on one service, and my beautiful sofa arrived early. Ideal!

yorkgirl37, May 2013

A very nice sofa and chair, the seats are a good height for us and very comfortable. I chose loose covers because I'm getting sensible in my old age and our two large black dogs do sometimes sneak on for a sleep when they think we are not looking..I'm not yet sensible enough though as I ordered my usual cream covers which i love.
They were delivered when expected and the delivery men were helpful and polite.

I shall be ordering a further sofa-i was just waiting to see how this one fitted in so that i could work out the most suitable size.
I wish that i could have seen the whole range but all show rooms rather a long journey from devon.

Alistair & Jennie, May 2013

Dear Sofas & Stuff team,

 

Well, where to start!    The barn was really super and took us by surprise by how much stock and variety of styles that lay therein.   A real Alladin's cave!

 

Once the style had been chosen for our two big armchairs and our upright chair, we were spoilt for choice as far as fabrics were concerned.    Final choices and then the joy of awaiting delivery.

 

The people who delivered the chairs were so obliging!    We had to do a lot of chopping &  changing of dates to coordinate the old out/new in, so that we could put bums on seats!!!!

 

We'd like to give you all a 10 out of 10 if we may - for all your help above and beyond.   We found you all charming, you took a personal interest in us and our needs.    We wouldn't hesitate to recommend you to friends (and already have) neither would be hesitate to use you again in the future.

 

Thank you all very much

Trish, 2013

Phil and I came to see you in January, we had a lovely day and a really nice lunch in the pub recommended by yourselves.

 

We are so pleased with the bed, also our sofa and sofa bed - all are much admired and commented upon.

Easterngirl, May 2013

We visited the barn in Tunbridge Wells several times to look at sofas.  On both visits the staff were warm, friendly and non pushy.

We were supplied with a welcome hot drink,  and given lots of advice and help with fabrics and styles.

We are thrilled with our sofa, particularly as the sales assistant went out of her way to find a fabric and colour to match a sofa that we already have.

Two delivery men brought our sofa, which was very well wrapped.  They were polite, and took the trouble to remove their shoes, without being asked.

Unfortunately, they forgot to leave my Staingard pack! However, a quick phone call rectified this, and I am assured that one is on its way.

Although the sofa was quite expensive, I am assured that it is well built and will last a long time.

Parking was easy and the barn was well laid out.

There were plenty of styles on display and an array of fabric samples to take home

Teresa, May 2013

We visited the barn in Tunbridge Wells several times to look at sofas.  On both visits the staff were warm, friendly and non pushy.
We were supplied with a welcome hot drink,  and given lots of advice and help with fabrics and styles.


We are thrilled with our sofa, particularly as the sales assistant went out of her way to find a fabric and colour to match a sofa that we already have.


Two delivery men brought our sofa, which was very well wrapped.  They were polite, and took the trouble to remove their shoes, without being asked.


Unfortunately, they forgot to leave my Stainguard pack! However, a quick phone call rectified this, and I am assured that one is on its way.


Although the sofa was quite expensive, I am assured that it is well built and will last a long time.
Parking was easy and the barn was well laid out.
There were plenty of styles on display and an array of fabric samples to take home.

Mr Knights, May 2013

Great service, would highly recommend, went back after buying a bed to buy a sofa.  Staff at Sevenoaks know their stuff and were very helpful.  Really impressed with the delivery - two calls from the delivery guys!  And they took the packaging away.

Eric, May 2013

Love the new sofas!

Thank you to Anabel in the Woodchester showroom who expertly guided us through the options and features and helped to make the whole experience less stressful.

Would definitely recommend sofas and stuff to anyone...

Hilary, May 2013

Delighted with the two wing chairs. They completely lift the room.  Now need a sofa to go with them. Please can someone advise me!

Roger, May 2013

Great service for reasonable price. I bought my sofa and couch from Sofas & Stuff. They are very comfortable and good looking.

Philippa, May 2013

Fell in love with our sofa at the Parson's Green showroom. Couldn't be happier now its taken pride of place in our lounge. The staff were helpful and knowledgeable; likewise the delivery men were very professional and patient whilst I checked everything over.

Only one niggle - I requested cushions in a different colour but the request doesn't seem to have filtered through. I think this is being remedied as we speak.......?

Danny and Chera, May 2013

Bought our lovely sofa online so difficult to get it right but with numerous samples and help from friendly and helpful staff we now have a great sofa and footstool. To be fair the footstool failed to arrive with the sofa but was delivered at no extra cost the following day! Thank you sofas and stuff

dbatpe1, May 2013

Ordered two Haresfield sofas from Harrogate store.  Really helpful in store chosing colours, fabric etc.  Delivery was 7.5 weeks (not the 4 quoted) but i was not in a rush anyway.  Delivery guys fantastic.  Sofas were excellently packaged, put together and look wonderful... Thanks.  I will be recommending the service.  One down side - i ordered the stain guard service and when the additional package of stain removers was delivered (with the sofas), the box was not sealed and one of the stain removers was completely empty.  I have notified the store and await feedback.  If it was not for this the star rating would be 5...

Caroline, May 2013

The sofa is perfect. My husband and I went to the showroom and we were helped out immediately by a lovely member of staff :) We tried out a few sofas and then had a chat about what it was we wanted. We were able to choose the exact colour of the sofa and the extra cushions and were given a sample of the colours we had chosen too. When the sofa arrived it was better than we remembered! It's so comfortable and fits perfectly. The only negative comment I have is the delivery time. We were told 6 weeks and then we were told on the 10th week it would arrive "week ending 3rd may", but it didn't arrive until the following Thursday. No explanation as to why it was later than we were told. However, the quality of the sofa outweighs the delivery issues. I would definitely recommend this company. Incredible quality and such a beautiful and comfortable sofa. Thank you!

Bridget, May 2013

Really enjoyed choosing new sofas and chairs at the Fittleworth showroom - Mandy was so patient and now the furniture has arrived and our revamped sitting room is finished we are delighted and sitting very comfortably -  All were delivered on time and we will certainly be recommmending Sofas and Stuff to our friends - thank you

Michael, May 2013

The delivery was on time, the sofa was exactly what we wanted and we are very pleased with everything and shall not hesitate to recommend you to others.

Mary, May 2013

Our whole experience with Sofas and Stuff was first class from visiting the barn at Fittleworth where the staff were very helpful and patient to delivery of the sofa. The choice of sofas was superb and our order was delivered as promised within the time given. The delivery was also extremely good - we were telephoned with a date, 2 days before telephoned again with a time slot and 40 minutes before arrival another call to apologise for being ten minutes late.

 

The sofa bed is very comfortable as a sofa and extremely easy to convert into a double bed - also very comfortable.

 

All in all I cannot praise Sofas and Stuff too highly and thoroughly recommend you to anyone wishing to buy a sofa.

Lucy, May 2013

Very helpful advice for both sofa style and fabrics

Very good experience, big decisions made less stressful by the excellent advice we received

Mr & Mrs Arnold, May 2013

Fantastic sofa. Incredibly comfortable!

I cannot fault the quality of the sofa. It is exactly what we wanted and so comfortable. Well worth the money. The showroom was lovely and the staff were helpful.

Mr Emms, May 2013

Good morning.  This is just a quick email to say how delighted I am with my new sofas.  Your delivery guys were excellent and having helpfully called twice in advance of their arrival, brought them into the house with minimum fuss as scheduled on Friday.

 

All in all you gave a first clas service. I really appreciate it.  Many thanks & kind regards.

Mrs Westwood, May 2013

Relaxation at its best

I bought a beautiful bed and mattress from Sofas and stuff on the clearance site. It was such a bargain and sooooo comfortable. They are lovely people and really help their customers. I would recommend any of the stores. I have visited a few of their outlts and they are all unique locations and a joy to shop there.

Mrs Hiscocks, May 2013

Professional service and an excellent product.

The reception we received from the staff in a couple of the stores over several visits was excellent: professional, thoughtful, gracious, and hospitable. The choice of sofa, both the design and the fabric, for us was hard, hence the three visits, but the advice was most useful, and thus far we have been delighted. The sofa has been a wonderful addition to our drawing-room. In fact we may well be adding a second one!

Mrs Vinall, May 2013

Great friendly, efficient service and a high quality chair that we are thrilled to have in our home, thank you!

My brother has used Sofas and Stuff previously so we were already assured but the quality of the product. We didn't visit the showroom, but felt we had sufficient information to know exactly what we wanted to order having looked at the website, compared it with similar styles from other retailers and already knowing the fabric sample we wanted to use. The final reason we chose Sofas and Stuff was because they could source our fabric and we didn't have to go through a laborious process of having to re choose from a limited range.

 

The ordering was simple and efficient and I was able to ask advice about the wear of the fabric which was both informed and professional.

 

After a 6 weeks the chair arrived, the delivery being simple and efficient to arrange. The chair is everything we could imagine it was going to be and we are thrilled with the end result. It is extremely comfortable and I am sure will grow old gracefully with us.

 

I wouldn't hesitate to recommend Sofas and Stuff, they have been superb.

Sally, May 2013

Thank you very much for my lovely sofa - much admired by family and friends.  The extra armcaps were a blessing as I dropped a log on one the very day after the sofa arrived!  But it washed well - only comment on that is that the colour faded slightly in the wash - at 40 degrees. The delivery chaps found me with no problems and it is difficult!  They put it in place, cleared up the packaging and were charming as well!

The only slight niggle is that the loose covers do not quite reach the carpet so an extra half inch all round would be better as I am sure over the years they will shrink a little.

Gemma, May 2013

Delighted with the sofa.  Absolutely perfect.  We'd been looking for a sofa for a long time and - finally! - found it! The office were exceptionally helpful and a pleasure to deal with.

Mrs Winter, May 2013

Tick all the boxes for us.

Great service from beginning to end & a fantastic sofa which we hope has longevity.

Dalsmirren4, May 2013

I spent ages looking for a company that would make and deliver a sofa that was big enough to be comfortable but small enough to fit through our ludicrously tiny farm house doors...the Malham sofa by Sofas and Stuff looked perfect.  Living in Kintyre I wasn't able to get to a showroom but the information on the website and a couple of emails with staff made buying online very straightforward.  It took slightly longer to get here than I expected, but we do live in the middle of remote west Scotland and communication with the company was always very helpful. The sofa was delivered by two really helpful boys who assembled the parts in the house and took all the packaging away. They had to carry it over a footbridge but didn't complain and were polite and friendly.  Finally I could really try it out...and it's perfect. So thank you to Sofas and Stuff and your delivery team - I would definitely shop again with you and will certainly recommend you to friends and family.

Chuckles001, May 2013

Love our new sofa!

The staff n the Fittleworth showroom couldn't have been more patient and welcoming on every visit!

Great advice on comfort and fabric choices.

I wanted a sofa i didn't have to 'plump' (v lazy!) it does exactly that, we have had it three weeks and tonight was the first time i have plumped and tidied and it didn't look bad before!

The fabric looks great (grey wool) and the extra cushions we had made are well worth the initial intake of breath at the cost.

Thank you

Mark, May 2013

Very pleased with the new sofas. Service from start to delivery was excellent and would highly recommend Sofas and Stuff.

the sofas are very high quality and reasonably priced, very comfortable and a treat to loung on.

Bee, April 2013

Absolutely fabulous! We ordered a bed but wanted it in leather rather than the fabric options offered, and although they'd not done it before the staff were willing and very helpful. We now have a beautiful bed in grape leather, and with no seams in the headboard it is even better than we expected. Delivery was a couple of weeks longer than we expected, but still quicker than most high street stores for a similar product, and ours is bespoke. The delivery guys were great too. Thank you sofas and stuff!

Bencwood, April 2013

Lovely people all the way through. Great warehouse where you can get a feel for the products and then a great website for ordering. The sofa and chair came quickly compared to other firms, and the materials and finish are of a really high quality. The delivery was in a two hour window, which we felt was excellent. All in all a great experience and wonderful products.

Nick, April 2013

Our sofa arrived on time, and the delivery guys unwrapped it and checked we were happy before they cleared up and left us to enjoy it. The sofa did come with the wrong feet but then they sent a new set together with someone to fit them for us.

Daniel, April 2013

Really can't rate Sofas and Stuff enough - they were helpful, polite, friendly and efficient from start to finish and the sofas we bought from them are gorgeous! Very comfortable and feel extremely well made. No problems on delivery, kept us informed all the way.

Boothroyds, April 2013

Called in to Sofas and Stuff near Harrogate after seeing ads inThe Times, were so impressed that we ended up buying a sofa, chair, double bed and two mattresses.  We chose a woolen fabric for the sofa and chair (this was sourced locally) and have just taken delivery of the sofa and chair and are really pleased with the result.  I would certainly recommend anyone to go and visit, the staff are really helpful and the coffee is good!!!!!

Isabella, March 2013

"A very successful experience at the Hungerford showroom. Sofas and Stuff were the only people able to supply a small enough sofa to suit our needs, Belinda was extremely helpful as we chose both sofa and bed and incredibly efficient on getting fabric samples delivered by 3rd party suppliers, follow-up and all correspondence. We will definitely use them again. Delivery was within the lead time we'd been given, they rang when they were half an hour away, bed assembled, old one removed and sofa installed without hitch. Delivery chap even explained how the plastic needed to remain on the mattress should we need to return it within the allotted 14 days and encouraged a proper check of everything before taking a signature.  All in all, delighted and looking forward to a return visit.

Jane, March 2013

we are extremely pleased with the sofa and bed from Sofas and Stuff. Our order was very efficiently dealt with by very helpful staff - I relied on their judgement and your website and was more than pleased with the outcome. Delivery was ahead of schedule. I was away on both occasions but the delivery men were excellent. Everything exceeded expectations.

25boothroyds, April 2013

Called in to Sofas and Stuff near Harrogate after seeing ads inThe Times, were so impressed that we ended up buying a sofa, chair, double bed and two mattresses.  We chose a woolen fabric for the sofa and chair (this was sourced locally) and have just taken delivery of the sofa and chair and are really pleased with the result.  I would certainly recommend anyone to go and visit, the staff are really helpful and the coffee is good!!!!!

William, April 2013

Visited the barn at Hungerford; really charming and helpful and no hard sell. Full of good ideas and very accommodating; for example, the depth of the sofas would have been too shallow for a 6 footer, so at modest extra cost this was adjusted. Almost too much choice of designs and materials, but the website is brilliant and we could compare all measurements with our old sofas before committing to the new ones.

Sofas arrived on the day we agreed and very friendly and helpful delivery staff, who arrived earlier than planned, but that was fine.

The sofas look terrific, and we are almost too nervous to sit in them! But they are real luxury when we do.

The care kit arrived today - hope we don't have to use it too soon!!

Marly, April 2013

This is our second time purchasing from the Hungerford showroom and (yet again) not disappointed.

Staff are great give you lots of time to choose (and a great range to choose from....).  Really pleased with our new sofas, very comfortable and the fabrics are lovely.

5 Stars to Sofas & Stuff without hesitation!

 

Sonya, April 2013

We stumbled across the showroom at Tonbridge Wells.  It is like a converted barn and had a large range of sofas on display.  There was a wide range of choice between fabrics and styles of sofa. We ordered there and then but could have chosen any number them.  The communication between us and the firm and the delivery firm was excellent.  We are very pleased with the quality and price of the sofa and feel it adds elegance to our livingroom.  We have recommended the firm to others.

Jay, April 2013

A friend recommended Sofas and Stuff and I managed to get my husband to the showroom near Tunbridge Wells one weekend.  We ordered a large corner sofa with contrast piping which made all the difference aesthetically and we are delighted with it.  The staff were really helpful and we even sat down and had a cup of tea! The selection was vast, the ordering process painless and the delivery guys were professional, on time and even moved my old sofas into an adjoining room.

Steve, April 2013

We found sofasandstuff.com & were delighted with the choice of fabric, design, size & price available. We sent for swatches and when we had decided on what we wanted we went to the Clocktower showroom in Harrogate where the staff were on hand with coffee, advice and lots of fabric catalogues to help us choose our perfect sofa. We are overjoyed with our new sofa and delivery arrangements and rate sofa’s and stuff 5 out of 5 and have recommended to friends and family

Marilyn, April 2013

Only additional comment I would make (this is not on the review) is it would be helpful if your team could communicate a bit more on expected delivery date (perhaps mid-way through manufacture) either by email or text e.g.- 'just to let you know your order is being processed and current delivery timescale is an anticipated 6/7 weeks from receipt of signed order.  Should this alter in any way we will keep you informed'.

Even if it's a delay (or delivery earlier than anticipated) because of fabric availability etc., it would keep the customer informed - always better to know than not know about delays.

Once again many thanks, this is our second purchase from Sofas & Stuff - enough recommendation in that alone!

Judith, April 2013

Mandy in the Fittleworth shop was amazingly helpful and patient in helping us choose fabrics for our sofa!

She arranged numerous fabrics to be sent to us and guided us through the whole process. Sofas the most comfortable we had seen.

Sofa not delivered yet so cant comment on the finished goods, but the bed is very comfortable, was delivered as promised on time.

Jill, April 2013

We went to the showroom near Tunbridge Wells and found they had the best selection of sofas we'd ever seen. We were looking to buy one sofa and ended up buying two! The staff were extremely helpful, especially with choosing the fabrics and we felt under no pressure. The sofas look absolutely great and for the quality are very good value for money

Toby, March 2013

Excellent experience from start to finish - from walking into the showroom at Parsons Green, all the expertise imparted by the ever patient Dan, to the sofa delivery a few weeks later.
Dan and the team couldn’t do enough for us in terms of all the combinations of the fabrics textures and coverings not to mention the cushions! Sofas were delivered on time and look absolutely fabulous in our front room. 
My only grumble would be that the delivery was only Mon to Fri and from 9am to 5pm so was difficult to organise logistically but to be fair to the delivery team they called 30 mins before arrival and were quick and professional!
We are really impressed with the quality of the sofas and the materials used. 
I would have no hesitation in highly recommend them.

Eve, April 2013

I ordered 3 sofas from Sofas & Stuff for the house I was about to move to in the country. I used the Parsons Green show room where Nadia was extremely helpful. She spent loads of time going through different options with me. The sofas arrived about 4 weeks later and are beautiful. Really pleased with the shape, fabric, colour, and how comfortable they are. Two of them have a slightly musty odour that hasn't gone away after several weeks and febreze, which why I am giving 4 stars rather than 5. Also the delivery chaps were really quite unfriendly and kept leaving the front door open when it was 3 degrees out.

Sofas and Stuff Comments

Thank you for your review and we do hope that the musty odour has gone away now. It can be quite normal for new furniture to have that ‘new’ scent to it but it should go away. I have also passed your comments onto our delivery company and apologise that you did not have such a good experience with the delivery chaps.

Gilian, April 2013

We are absolutely delighted with the sofa.  It seats two people very comfortably and  being quite firm enables  older people to get up easily!  Your delivery people were charming and very helpfully moved the old sofa into another room for me.  I visited your barn as a daughter lives near you and found everyone helpful and efficient. Thank you very much for your trouble

Sienna, April 2013

I like the Endellion loose sofa. I have it and its really a comfortable one. The delivery service was ok, I have no complains about it. They placed my new sofa in the living room, close to the computer. I was delighted and happy, because it was a good deal. The bad thing is that I want to buy a new one from there- may be the Wadenhoe fitted corner sofa with these awesome cushions, but it is to expensive, I just can't afford it at the moment.  However, when I save enough money I know where to find the perfect piece of furniture for me.

Denny, April 2013

We are delighted with the quality of our three new sofas. We received, polite, friendly and professional service when we visited the showroom near Harrogate, and this was followed by a prompt reply to any enquiries that we subsequently made. We had to wait a little longer than we had hoped for delivery but this was because the fabric that we selected was unavailable at the time of ordering. The guys who made the actual delivery arrived on time and unpacked and installed the furniture with extreme courtesy and care.

Alistair, April 2013

We have just taken delivery of our new sofa, and feel we have to say how delighted we are with the service from start to finish. We found the new store in Woodchester, Stroud, by recommendation, but the reception and care has been wonderful. All the staff have been so helpful, and could not do enough for us to ensure we chose the sofa that was right for us. The quality and design is great and we have taken 2 yeasr to fine the right one. Well worth going to, as we were in safe hands from the beginning to the end. i would recommend them to any one, and already have done.

Justine, April 2013

I ordered a feature chair from sofas & stuff and I found the whole experience pretty darn good.  From letting me have as many swatches as I wanted to advice on style the staff were very helpful.

You can find furniture cheaper elsewhere but this is not always the best approach if you want a bespoke design/textile and good quality.

The chair arrived before it was due and the couriers emailed me a time slot allowed and the chair arrived at the start of the period set.

I will use sofas&stuff again and I have recommended them to friends.

Miller, April 2013

Excellent quality sofa, beautifully made and stunning fabric called Patchwork. unfortunately our local Woodchester branch made many errors on pricing and delivery and failed to deliver the correct amount of cushions but once they arrive it will be amazing. We used the Hungerford branch for our first sofa and they were outstandingly good in all ways.

Josephine, April 2013

Lovely people, great sofa - I love it and so does everybody else! very happy to recommend to anyone ! Clare

Heidi, April 2013

It was a pleasure dealing with Sofas and Stuff from start to finish. The staff at Parsons Green were helpful and friendly without being in the slightest bit pushy. They even found lego to amuse my 2 year old. The ordering process was extremely easy and they even split my order so that the bed would arrive before the sofa.

The bed itself is beautiful and the mattress extremely comfortable. The delivery team were great and on-time.

For the sofa, the choice of house fabrics is far better than other comparable stores and prices for other fabrics were much more reasonable than I expected given experiences elsewhere. I can't wait for my sofa to arrive!

The only reason that I haven't given 5 stars is that the website said that my bed could be here within 2 weeks and it actually took a further week and my sofa will be two weeks longer than the "promised" 5 weeks. However those lead times are still an awful lot less than most other retailers so I'm a happy customer.

Brian, April 2013

We had spent ages looking for a quality sofa that would fit in, not only with our lifestyle, but also maximise the space of the room. We were giving up hope until i spotted an advert for sofas and stuff. I immediately loved the styles and choice of fabrics and was pleasantly surprised at the prices compared to other sofas we had looked at previously. I phoned and requested some fabric samples, they arrived first post the next day! Having two young boys, I was keen to see how the fabric would cope with them! Sofas and Stuff offer a fabric guard for a small cost on your chosen product. I decided to pour neat blackcurrant over one of the samples and let it dry. Amazingly it left no sign that was good enough for me! The sales team at the head office were so friendly, helping with queries etc. Julia was amazing, taking time to discuss styles and colours and even offered a bespoke service to ensure our sofa fitted perfectly for not much extra cost!

My husband wanted to see the actual products before committing to buy, so whilst in London on business he popped in the barn. He was given VIP treatment and was really impressed with the quality.

The sofa was ordered, confirmations of measurements etc. already received via email. Delivery was exactly on time!. Sofa came packaged brilliantly, wrapped in new blankets and plastic to protect tithe final reveal was beautiful! It is everything i hoped for and more importantly, fits in the room and our life!

We had excellent service in every way from Sofas and Stuff and i wouldn’t hesitate in recommending them.

Anemmeso, April 2013

great experience-saw bed on internet then went to see it at Nailsworth store, the guy there was very helpful and put our order through and we had a prompt reply from the company and there after the delivery and putting together went without a hitch. The bed has definetley lived up to my expectations and is beautifully made and very comfortable.

Carole, April 2013

After looking without success for a sofa for some time I came across Sofas & Stuff on the I/N & saw several lovely sofas which  might suit my requirements. I made a 4-hour round trip to Harrogate to take a look at them, & it was well worth the trip. The shop was beautiful, & so were the sofas. The quality was outstanding, & the prices very reasonable for the style & quality. The sales lady was very helpful without being pushy, & actually made a suggestion on the fabric which hadn't occurred to me, which I selected. I am absolutely delighted with the sofa now it is in place - it is perfect.

The only gripe I have is that delivery took 8 weeks, when I  was told it would be 5-6. That wasn't a big problem, but I would have appreciated it if someone had phoned me to let me know that there would be a possible delay, & to apologise. It was left to me to chase it, & there was no apology. A follow-up call would also have been nice to check if all was well.

Nicola, March 2013

Took delivery of my new sofa and armchair last week and am thrilled with them. Martin in the Parsons Green showroom was informative and patient. Always so reassuring to buy something from someone who knows what they are talking about. Even the delivery went to plan - on time, only a 2-hour time slot and delivery guys who cared about doing it right. Sofas & Stuff was a recommendation to me from a friend - I'll be passing it on....

kelly, March 2013

We loved shopping at Sofas and Stuff (Tunbridge Wells).  The staff (especially Nikki) were extremely helpful and couldn't do enough for us.  We didn't feel at all rushed and were left to shop at leisure, offered coffee and made to feel very welcome. It was refreshing not to experience the usual wheeler-dealer techniques used by many furniture stores.  I can't imagine we will shop anywhere else for furniture going forward and I have already highly recommended Sofas and Stuff to friends and family.

The choice of materials was vast and it was great to have such a good stock of sofas available in store to try out for comfort.

our main concern was access and this is an area where we struggled.  The staff in store made efforts to calculate whether our chosen sofas would fit but did seem rather uncertain in their calculations.  We eventually paid for Nathanial (who was great) to visit our home and within 5 minutes he had given us the assurances we needed, including confirmation that our first choice of sofa would fit - in store we had been told that it would not.

One area for concern was accuracy when placing the order.  At this stage I found myself correcting/clarifying what had been ordered, as there were a number of mistakes, including the wrong sofas being ordered at one stage.

I was told that the sofas would take 7 weeks but they arrived in 4.  I accept that Sofas and Stuff erred on the side of caution but early delivery can also be tricky.  We were not quite ready for them, which could have caused problems, particularly as the delivery company said they would only keep the sofas for us for up to 2 weeks.  The delivery company was unfortunately less than helpful.  They made no efforts to fit around our delivery requirements - irritating when one is paying for delivery.  However, the guys who delivered the sofas were excellent, calling in advance to give an accurate ETA and keeping us posted.

The sofas are beautiful and everything we hoped for and they fit perfectly, so a very happy ending :)

All in all a very positive experience but not quite 5* for the reasons mentioned.

Sara, March 2013

Our whole experience with Sofas & Stuff has been very positive. They were very helpful in the fulham showroom, even providing toys to distract our little ones while we made decisions. We are so happy with the sofa we have bought which arrived in good time and is just so comfortable I never want to get off it. It is very well made, looks great and will last a long time. the fabric protection guarantee is a great deal as well. The delivery men were helpful and punctual and even helped to move another sofa out the way before bringing the new one in. I would definately recommend Sofas & Stuff and would buy from them again.

Miriam, March 2013

Sofas and Stuff were fantastic at helping me choose my perfect bed.  We went to see the Domino bed at the Fulham showroom but I had my own ideas about how it should be upholstered.  Martyn was very helpful and organized the fabric for me without any issues

Ordering was simple and I was kept informed of the progress of the bed regularly throughout.  The end result was a wonderful bed and a very happy customer!

Thank you Sofas & Stuff!

Christine, March 2013

Having moved into a 16th century property finding the right sofa and chair to go in the sitting room could have been a challenge.  However a visit to the West Sussex showroom soon made us realise that the real problem was the choice of styles, colours and fabrics on offer.

After much testing of sofas including the important one of being able to fall asleep on them, having decided upon the style we then had the task of narrowing down the fabric choice.  The selection of fabrics available is daunting, but with the help of the knowledgeable staff we finally made our decision.

Last week the sofas and chair arrived, within the time slot as promised and delivered by a delivery company who's staff actually seemed to care for the furniture rather than want to 'drop and run'.

The Overbury sofa in Andrew martin Cape White and Kennet chair in Moon Huntingtower/Grape are both the most comfortable seating we have ever had and fit it beautifully with the decor and low ceilings of our somerset long house.

The Wadenhoe ordered for the Annexe has received the thumbs up from our 18 year son, who has already been found asleep on it.

The level of customer service throughout the ordering, purchase and after care, a fabric care kit was received the day after I advised the delivery company were out of them so could not deliver it, has been second to none.

I would certainly recommend Sofas & Stuff to all my friends, and once our building works are done will be back for a bed and another chair.

Nicola, March 2013

Very pleased with our new sofas. Excellent service at the Woodchester Mill showroom. Friendly and helpful staff. Vast selection of styles and fabrics to choose from. We bought two small Kentwell sofas in a lovely Fennel green colour. Prices are very good for the style and quality of the sofas. Delivery was within the 5-6 weeks. However I've had to give 4 stars due to incompetent delivery company. We managed to have one sofa delivered as expected on the Monday but the other was on it's way up north somewhere! They planned to deliver our other sofa on the Thursday but again brought the wrong sofa! We eventually had it delivered the following day. But despite this mix up we're very happy with our new sofas and have had lots of great comments about them from friends and family.

Maude555, March 2013

We have just taken delivery of our new sofa from Sofas & Stuff and at last after years of buying sofas which never seemed to be comfortable, have been delighted with our new sofa which we now sink into each night!

The help we got from the Tunbridge Wells branch , when making our choice was excellent, even with a cup of coffee while we made our minds up.

Once we place our order we were kept informed of delivery dates and received the sofa ahead of time.

We will definitely use Sofas & Stuff again and recommend them to friends.

Kathyt, March 2013

Have been looking for sofas for the last two years.  So a fussy person.  Walked into the Tunbridge Wells showroom after being told about it by a friend.  Sara was very professional and helpful, I wasn’t sure on the colour of the sofas, I told Sara the colour paint, and out came a card from the paint manufacturer. You don’t get service like that usually.  Quote was received within 24 hours and then came the Blue Monday offer.  Back to Tunbridge Wells, ordered the 2 sofas.  I waited 7-8 weeks, but worth it.  The sofas are fabulous, very comfortable and my daughter and all her friends love spreading out on them.  The delivery guys were also excellent.  So all in all a very happy customer. These sofas are excellent value for money.

Wendy, March 2013

We recently purchased a sofa bed for out spare room as a guest bed and the whole experience from start to finish was fantastic. We visited the new barn showroom in Gloucester and the lady staff member was very helpful and no question was too much for her. We wanted a very comfortable mattress as my mother in law was going to be using it regularly and it is pocket sprung and extremely comfortable - as is the sofa itself - very pleased from start to finish and would highly recommend and use again in future - good price too!

Martin, March 2013

Very helpful staff at the Tunbridge Wells showroom. Gave us coffee, no pressure, helpful advice. Kept us informed on the order whilst waiting for the sofa to be manufactured. Subsequently helped us with choosing an armchair fabric by arranging for lots of relevant samples to be sent to our home.

Good choice of stock. Lots of fabrics to chose from. Very flexible on customisation.

Nick and Melissa

It was refreshing to talk to someone well informed , willing to provide advice and answer  those difficult questions on fabrics, style , colour etc. the choice of fabrics was limitless but made all the much easier by the understanding of Susan and her colleagues at the Fittleworth Showroom. Delivery was on time and  undertaken with care. Very pleased.

Sophie, March 2013

I  have just bought  two gorgeous sofas and a beautiful armchair from Sofas and Stuff and I am completely THRILLED with them.   I chose them from the Hungerford shop where Belinda was incredibly helpful.    I took my curtain fabric with me and she was brilliant at coming up with suggestions both from the in-house fabric choices as well as endless ideas from the huge choice of designer fabrics - You can have anything.    The result is fantastic and not only do they look wonderful but they are unbelievably comfortable too.   The delivery guys were excellent and were very patient when I changed my mind a few times about the positioning of the sofas!    The whole choosing/ordering/delivery process has been every bit as good as when I bought a few pieces about 18 months ago and I would never go anywhere else now.

Marion, March 2013

"Beautiful Alwinton sofa and so comfortable! We visited the Ripley barn to view and were given good advice by Claire.  I was nervous about choosing the fabric from a small swatch but all is well and we are very happy with our choice. Wouldn't hesitate to recommend the company"

Elizabeth, March 2013

Very impressed with everything about Sofas and Stuff. The show room was a pleasure to visit and the selection of designs inspiring - not just neutrals! We wanted something a little different and the staff were very helpful and knowledgeable and able to advise on co-ordinating colours. They arranged larger swatches to be sent to our home so we could choose with confidence. The quality of the sofa and chair is very good and certainly justifies the price.

Josie, March 2013

After viewing some sofas via the Internet we sent an email and received a prompt reply answering our questions. As a result my husband and I visited the shop in Parsons Green where we received a very warm welcome and were offered coffee and biscuits.

 

After sitting on a number of sofas we decided to buy the ones we had seen on the Internet. There was a significant range of fabrics and legs so it did not take long to find something suitable.

 

Placing the order was straightforward and we were advised the sofas would take 5 weeks for delivery. We received an email just before the 5 weeks were up advising the sofas were ready for delivery and delivery was then arranged for the following week.

 

The sofas turned up on the day as planned and were set up by two very friendly delivery guys. The sofas look excellent in our living room and as an added bonus came with 4 scatter cushions which we had not expected.

 

I would definitely recommend sofas & stuff and give the team a rating of 5 out of 5.

Robert, March 2013

From start to finish the whole experience of buying sofas and a bed from Sofas & Stuff was very easy.

We visited the Fulham showroom and there was a good selection and a massive choice of fabrics.

Staff were friendly and helpful.

We went away and then placed an order a week later. We were told it would be six weeks before delivery which we expected. This turned out to be eight but was not their fault as there was a delay in the fabric we chose.

Delivery was on time with good communications from the drivers who were very polite and helpful. They assembled everything with no problems.

I would highly recommend Sofas & Stuff for good quality, price and service.

Wendy, March 2013

I visited the Yorkshire store.  The service was excellent and Claire was very helpful on fabric choices.  For one sofa we used the standard fabric and for a chair we selected our own fabric.  Communication via email was very efficient and the whole process was very smooth and pleasant.  I would definitely recommend Sofas and Stuff and use them again in the future.  5 out of 5!

 

I was called 48 hours before delivery and given a two hour slot, but as I work five minutes from home they rang me enroute.  The only negative was that it was a rainy day and the delivery men walked into the house with their boots on, across the new cream carpet!  Ideally, they should have shoe covers or a couple of sheets to cover the carpet.  They did assemble the furniture and take away all the packaging

Chris, March 2013

We visited the Tunbridge Wells showroom as this is closest to us. We were able to ask questions with absolutely no sales pressure or hassle.

 

Loads of styles and materials to choose from and plenty of swatches available to take back and consider at home. We visited the shoproom twice over a period so made sure we had the right final choice. Also looked in lots of other stores, in magazines and and online but nothing came close. Service throughout was exemplary - great communication and friendly support.

 

We ordered the Arlington extra big sofa in pale blue stripe - it is amazing and is exactly what we wanted!! We get compliments all the time and it exactly suits our new home. We have now purchased 2 matching armchairs.

 

Can't recommend Sofas and Stuff more highly - only wish we had more money and spare rooms to buy more!

Nikki, March 2013

We visited the Parsons Green showroom and had narrowed down our sofa choices to one from Sofa and Stuff and one from another similar retailer. Our experience at Sofa and Stuff was a positive one and although their systems were down at the time, the staff were very helpful and tried to ring around to find out the various prices and options for us.

In the end, we opted for an online only purchase but in a different fabric to that advertised (hence no discount). I had to order it over the phone and the lady I dealt with was very polite and professional. The sofas arrived in the time promised and the delivery men were very efficient and helpful. Loved the fact that they assemble the furniture and take away all the packaging.

Our sofa and armchair look great - I just hope that they last a very very long time. Only time will tell.

Steve, March 2013

My wife and I visited the Parsons Green showroom on a number of occasions and each time Nadia was very friendly and helpful, offering practical advice. There was an excellent range of fabrics to choose from and we ordered a sofa for delivery before Christmas. Although it was a busy period Sofas & Stuff kept to the delivery date they gave us so we had the pleasure of a new piece of furniture over the holiday period. We were so pleased with our purchase that we followed up in early January with an order for a pair of non matching armchairs.

We have just taken delivery and we are even more pleased with these two pieces than we were with the sofa.

Sofas & Stuff supply quality furniture and all the staff we dealt with (Parsons Green showroom, head office and delivery men) were polite, efficient and a pleasure to deal with. We recommend the company to our friends who admire our new furniture and would do not hesitate to to do the same to anyone reading this review.

The Tunbridge Wells Hotel, March 2013

excellent sofa with a rather classy design. generally all good. on time and delivered with no fuss.

Gail, March 2013

From start to finish the service was excellent, not pushy, very helpful with a lovely coffee much appreciated on the day.

Return visit to the showroom was exactly the same, leaving me to try the mattresses numerous times until I was happy with my choice.

The delivery people were great.

I am 100% delighted with my new bed. Brilliant !!

Regards,

Patricia, March 2013

I love my sofa - I needed a small sofa for a little cottage and chose the alwinton compact - it fits perfectly and whilst not large it comfortably seats 2, unlike some of the other shops I looked at before I found sofas and stuff.

The service at the barn was excellent - I wanted to use fabric of my own that I already had, which was no problem - again unlike other shops - and at a reasonable price. Suzanne was very patient and helped me find my fabric in one of the fabric books, to check its suitabiity, as I couldnt remember its name.

The delivery team were very good - I live in a small lane but they happy to wheel my sofa down to the house and didnt mind the slightly awkward entry to the house (narrow access) - all without any grumbles.

Overall an excellent experience shopping with sofas and stuff - definitely a 5 out of 5 and would definitley recommend and buy again if the need arises. Thank you!

Tim, March 2013

‘We looked and looked for the right sofa for us, trying a lot of the usual high street places, from the lower mid-range to almost the very top. But it was only when we found Sofas and Stuff that we felt we had found everything we wanted in the one place. We did our initial research online and then visited the Hungerford showroom (3 times!). The staff couldn't have been more helpful (or patient). The experience was great and the sofas (we bought two in the end - and not the two we set out to buy!) are both great.

‘The whole Sofas and Stuff experience helped make the sofas feel immediately special when they arrived. We have already recommended S&S to everyone we know...’

Kathryn, March 2013

Having visited our local Sofa and Stuff in July I knew exactly what I wanted for our new extension but had to wait for this to be completed before placing an order. The staff in the shop were extremely helpful, not too pushy, giving us plenty of time to view and try out all sofas on display. I ordered some sample fabrics which, I must admit, didn't come initially and I had to re-order them a few weeks later but then received them promptly.

In January I was able to place our order by phone for a large Flatford sofa in grey and a single chair in Marmelade. This went very smoothly and again the sales woman was excellent.

We received our order 10 days ago, earlier than expected, and we love the chairs, although the side cushions on the sofa are a little disappointing, they are easily deformed and need constant pumping up! The padding is not of the same quality as the rest of the chair and sounds like crinkled cellophane when leaning on them.

At the time of ordering we decided not to have buttons on the back cushions, which we now regret - in retrospect it would look good to have orange buttons on the sofa and grey on the chair.

The delivery men were very pleasant and helpful taking all packaging with them.

Overall I would give a 4.5 rating - the quality of the side cushions on the sofa being the downfall. The chairs are extremely comfortable and not oversized, fitting easily into contemporary surroundings.

I would definitely recommend Sofa and Stuff to others and, in fact, have already done so.

Tanya, March 2013

We are delighted with our new sofa from Sofas and Stuff, which arrived on schedule and was delivered by helpful and polite deliverymen.

The ordering process (by telephone) was easy, and we used the website to play around with colour schemes and see how the sofa would look.

The sofa itself is beautiful, cheerful and fits perfectly in the living area of our kitchen – it is not easy to find a sofa that suits a kitchen. My only problem is keeping the children and dogs off it, but with the additional insurance cover I bought on purchase, I have peace of mind that the cover would be replaced should there be any accidents.

I would highly recommend Sofas and Stuff for their service and quality of product, and am even more delighted by the fact that it is a British company. Well done!

 

Louise, March 2013

We are really pleased with our Sofa's, they look great and were delivered ahead of schedule.  All the staff from the sales team to the delivery drivers have been very friendly and helpful.

My only criticism is that I feel the seating cushions on the extra large Clavering sofa are perhaps under-stuffed as  it is all too easy to be sitting on a very thin layer of cushion between you and the base of the sofa.  For this reason I would mark the sofas down to a 4 out of 5.

I would and indeed have already, recommended Sofas & Stuff to friends.

Carole, March 2013

A very positive experience from start to finish.  We visited the Petworth showroom on a cold wet January day and were given a warm welcome, efficient service and a delicious mug of coffee!

All sofas were on display and we were able to spend as much time as we liked deciding.  The range of materials was marvellous.

The only reason for four stars rather than five was the fact that 100% of the purchase price was required up front, not normal for purchases of this type.

The sofas were delivered within the promised timescale and the two men who delivered were conscientious and careful.  We were given a two hour delivery window and this was Ahmet.

All in all highly recommended.

Caryl, March 2013

We've had a great experience with Sofas and Stuff.  Love our gorgeous now sofa.  Really enjoyed visiting the Yorkshire showroom.  They were friendly and professional and made our twin daughters very happy with toys and a drink!  Lots of choice and good advice.  I would recommend them to anyone, thank you!

Katy, March 2013

Dream sofa

So deliciously comfy and elegant and excellent no hassle service

What a relief in the world of house renovation!

Shaun and Anne Marie

Hi , Andy and the Sofas and stuff team , we are really pleased with the sofas, the delivery and of course the staff that dealt with us at Fittleworth. I don`t want to go onto Qype but please pass on our thanks to all.

Dena, March 2013

Great service from start to finish, very helpful staff in the showroom and the delivery was on time and done with care. Really pleased with the sofa that we received.

Jackie, March 2013

Just received new sofa; soooo impressed!

This is our second sofa; purchase one 18 months ago when we moved into new house and were so pleased with quality and comfort we saved up for another.  Now need bigger house to accommodate!

Excellent quality, great choice of fabrics and delivery to suit our busy schedule.  Purchased from Tunbridge Wells where staff were friendly and most helpful.  Would definitely recommend.  5 stars

Cherub02, March 2013

From the moment i came across sofas and stuff to the delivery of my sofa the whole experience has been brilliant. The barn setting in Sussex was divine. The level of customer service was excellent. Although there is so much choice, with materials, sofa types as well as the more bespoke items the staff are so helpful in ensuring you get the right thing.

Ordering was easy and the delivery was prompt and again like others views the delivery service gave a 2 hour slot and were perfectly in time with this.

My sofa is very comfortable and of high quality.

I highly recommend sofas and stuff, they provide quality products which can be as bespoke as you want them to be, at a reasonable price and with a superior level of service, why would you go any where else.

In fact i think this is the only place i will come to for sofas in the future

Amanda, March 2013

Very pleased with our Merryvale sofa & sofa bed.  Belinda at the Barn in Leverton, Hungerford was extremely helpful and knowledgeable.  The delivery team were great and took care when bringing the sofas in and getting them in situ.  Even going so far as to re-demonstrate the sofa bed mechanism to make sure I could operate it.  Great service overall and have recommended Sofas & Stuff to everyone I know!

Finella, March 2013

I've been looking for and at sofas for some time and each time have decided to use the money for a nice holiday instead.  By the end of last year I decide it was finally enough and walked the streets to find sofas that would not only fit the small room I have, but also be reasonably priced.  The stores range between expensive sofas where it seems you're also paying for the high street store to those online, where you have no idea of quality.  Sofas and Stuff is a happy balance of having a warehouse style showroom, where they have excellent service. I'd still say they're on the pricey side, but I'm happy with the quality. On our second visit we ordered the sofas and are thrilled with the result.  The only comment from the family are the cushions are a bit "crunchy", which I'm guessing is the newness of the fabric and fibre. I'm only sorry I never asked the delivery guys to remove the old sofa from the room - that was a battle for us and I'm sure they'd have done it with ease.

Now to relax into the comfortable new sofas and enjoy them.

S.Mawhinney, March 2013

First impressions were excellent, friendly and not overbearing service. Good advice on design and fabrics.

Quick turnaround time and delivered when they said it would.

Delivery guys were expert at getting the sofa's through the door.

Highly recomended, high quality goods at very reasonable prices.

Louise, March 2013

Our lovely new Wadenhoe sofa arrived c 2 weeks ago from the Harrogate branch. The staff were really helpful in deciphering the variety of fabric choices available and we eventually narrowed the choices down (after lots of umming and ahhring). The sofa not only looks good but it is also really comfortable and cosy to sit on . Its is definitely the best quality and value sofa we found.

Ariege, February 2013

We chose our sofa and chairs from SOFAS &STUFF in Eridge.  The staff were friendly, helpful and above all knowledgeable.  The choice of styles, colors, materials and prices was amazing.  We particularly liked the possibility to "mix and match" sofas and chairs.  Delivery on time by competent staff.  Very satisfactory all round.

Martin, March 2013

Good service and good product.

We travelled a bit to see these sofas but when we saw them we were convinced. Have now had them a month and are really enjoying them.

Jayne, March 2013

Great service, rubbish delivery!

Enjoyed buying the sofas, great people in the showroom. Kept up to date whilst waiting for the sofas online. Disappointed by the delivery guys. Unfriendly, in a rush, made me feel uncomfortable and instead of turning around in my cul de sac, decided to mount the pavement. At no time did these guys ask me if I was happy with sofas

Swampwitch, February 2013

Just ordered a sofa in Jan & took delivery last week in Germany. Despite the distance, everything worked out fine, the sofa was well packed for transport & we are thrilled with the result. We'll be ordering another one as soon as the budget allows to complete our lounge.

D Bird, February 2013

We had an excellent customer experience with Sofas and Stuff. The staff in the showroom were very friendly and helpful when we went to visit, and the online ordering process was simple and easy. Sofas were delivered on time and look absolutely fabulous in our sitting room. We are really impressed with the quality of the sofas and the materials used. I would highly recommend!

Jonathon, February 2013

Our experience with Sofas & Stuff has been no less than a pleasure.  All the staff in the Parsons Green showroom are extremely helpful and were very patient with us while we shopped and took time to ensure we were choosing the perfect sofa - something we could not have done without their assistance.  The sofa arrived in a very quick 3 - 4 weeks of us choosing it and with no issues at all.  We could not be happier with our selection and would definitely recommend Sofas & Stuff to all of our friends.

Susan, February 2013

As our purchasing experience with Sofas & Stuff in the past had been excellent, we had no hesitation in ordering from them again, although this time by phone.  Belinda and the team at Hungerford were helpful and friendly, and the chair duly arrived, as promised, without any hitches.  The delivery man was polite, friendly and took great care bringing the chair into the house and unwrapping it.  We would unreservedly recommend Sofas & Stuff to anyone considering buying from them.

Ceres, February 2013

Staff were very attentive and informative. We bought the Domino it was delivered within 4 weeks and love our bed!

Tim, February 2013

Good range of quality Sofas and good service

We'd been struggling to find a suitable Sofa-bed with a cover in the right colour and material. Having come across Sofas and Stuff on the internet we thought we'd found what we wanted and visited one of their 'barns'. The staff were helpful and they had a good range on display, and the ordering process was pretty painless. Delivery was good too, the delivery date was within the range originally proposed and they even gave a 2 hour window rather than the normal 'sometime in the morning/afternoon'. Overall we are very happy with the sofa bed which is of very good quality.

Would definitely recommend them.

Sharmayne, February 2013

I fell in love with the Pentlow bed the moment I saw it in the showroom. The bed itself is very well made and beautifully designed. I'd previously spent quite a lot of time looking for a bed on the high st and for the cost and the quality, it is well worth the investment.

 

The staff in the showroom were really helpful and left me to browse at my leisure - no hard sell just very helpful. I loved the fact that I could have the bed in such a variety of colours and fabrics. I was a bit overwhelmed with the choice so went with the standard colour.

 

Delivery was really quick seamless. I had a pleasant surprise when the delivery guys informed me that they also made the bed up for me and took away the packaging. I was delighted! I was given plenty of time to check the bed over to make sure I was happy. And, if I wasn't, they would have been happy to take it away. The delivery guys explained this all upfront and were really accommodating when I requested that they ring me in advance so that I could leave work and meet them rather than wait at home all day.  If I had one suggestion it would be that the delivery drivers wear a uniform and covers for their shoes. They didn't make a mess but would be the 'cherry on the cake'.

 

I would definitely buy from Sofas and Stuff again and would recommend to my family and friends. The high street is so over-rated!

Lucy, February 2013

Visited Hungerford showroom where we sat for ages on the sofa we liked.  Then I came back a few weeks later with a good friend and chose colours.  Easy parking and good service at barn. Love the sofa.  It's just what I wanted and I couldn't find anything to touch it elsewhere.  Delivery men great as well.

Mike, February 2013

Very happy with our sofas in the end

We were unhappy with our bed settee which was not made well. After contacting sofa and stuff they replaced it without any fuss. Our sofas are so comfy we find it hard to leave them and get on with anything.

Joanna, February 2013

Very Happy of Liverpool

Very pleased with the sofas. Big, soft and comfortable!

The guys who delivered were great - chatty and courteous. in and out very quick with minimum of fuss.

Thank You .............

Coxy123, February 2013

On visiting the Tonbridge showroom, my children were kept entertained with the resident dog and the toy box which is a major bonus whilst trying to choose a bed.

The selection of fabrics was overwhelming but a very helpful member of staff helped me to narrow this down and subsequently ordered me a selection of samples.

On ordering my bed I was constantly kept informed of the progress and finally, and on time, was given a two hour slot, during which my bed was delivered.  It's everything I had hoped for and have recommended Sofas n Stuff to a number of friends already.

Eleanoer, February 2013

DELIGHTED WITH SOFA AND WOULD RECOMMEND TO FRIENDS AND FAMILY

As above--meet my expectations , looks great , good delivery arrangements and ability to contact the company with any queries post ordering very important

Mccolbourn, February 2013

We were delighted with the excellent service and the choice of sofas and chairs in the Yorkshire showroom. Our daughters were made to feel welcome while we took our time. The friendly dog and free coffee made the whole experience stress-free.

The quality of the sofas we ordered is superb; we would recommend Sofas & Stuff to anyone.

Joshua, February 2013

We recently renovated our villa and purchased furniture from Sofas & Stuff. Everything went very smoothly, a beige sofa in our living room is my favourite. Great quality of the materials and also - flawless service. Everything was how we talked from the beginning and always on time.

MichelleW24, February 2013

A truly top quality company providing a top quality product.
The showroom exudes class and  the staff were very acommodating.
The delivery time was sooner that expected and even the delivery men were good.
My new sofa looks stunning and would recomment to others.

Tokerone, February 2013

We are very pleased with our new corner sofa - it has had the thumbs up from the kids too and they are very  hard to please. The service at the showroom in Berkshire was really helpful and we are really pleased with the fabrics and look of what we have chosen. It has completely transformed our lounge. Delivery was excellent - on time and with very careful service. My only complaint is that we ordered our sofa only one day after the deadline for Christmas but had to wait until the middle of February for delivery.

Emily, February 2013

Really helpful, knowledgeable and friendly staff.

Sofas arrived much quicker than anticipated and we are very pleased with the final result. Staff very helpful. One thing I would say, borrowing the fabric books isn't really possible which is understandable if there is only one book. Sometimes however, you have to see a decent sized sample in situ rather than the minuscule piece that they send you...

Despite this little gripe, really pleased with service and product and wouldn't hesitate in recommending.

Max, February 2013

After looking online initially I was pleased to find a local showroom north of Harrogate. I visited once and the whole experience was fantastic. The selection of sofas and fabrics was great, and the quiet and relaxed atmosphere made for an enjoyable experience. The lady in the shop was also very helpful and guided me through the process perfectly. Why would anybody want the high street brawl after visiting S&S. I placed an order 2 days later and I now have taken delivery. I am very pleased with the sofa and the time it has taken to build. My only problem was the carelessness of the delivery guys (as is probably normal for delivery drivers). There was a lack of care bringing the sofa into the house and I now have some permanent marks on my freshly painted walls, although they were friendly.

DLITTLE1, February 2013

We have just bought 2 sofas from sofas and stuff through the Fittleworth Showrooms. We visited there twice and found staff to be really helpful and friendly offering us tea or coffee whilst we looked around. We originally had our eyes on a fabric which was unfortunately out of our price range but the staff at Fittleworth suggested we had our cushions in the material which we did and that has proved to be a nice compromise.

The delivery was at the time stated and the delivery men were very good --assembling our sofas and making sure we were happy with them. The sofas look great in our living room and are very comfortable so we are very pleased with our purchase and the service from sofas and stuff

Gareth, February 2013

Visited the Fittleworth showroom at the start of January with our 4 kids (it was important that the whole family got to make the decision on a new sofa!) - we were really well looked after, lovely staff, very fine (proper) coffee, and no objections to us taking as long as we wanted.  The team there gave us help when we needed, but were not pushy, had some good suggestions on fabric (go for something affordable and hard-wearing given the environment it's going into!).   We settled on ordering a large 4 seater Overbury sofa for our living room.

 

It was delivered last Wednesday (on time, as communicated a couple of weeks ago and confirmed 2 days in advance).  It has transformed the living room and is a big hit - it managed to accommodate all 6 of us for family film night at the weekend, and Dad has already managed to fall asleep on it...

 

Couldn't recommend Sofas and Stuff highly enough!

Amelia, February 2013

We are so pleased with the furniture we ordered from Sofas & Stuff - we have a Footstool and a Snuggler and both look great in the house. The staff at the Parsons Green showroom were knowledgeable and helped with everything from fabric to measuring to ensure the furniture would fit through the door. The delivery company were extremely efficient too and gave us a 2 hour window on the day we asked for. It was probably the easiest delivery we have experienced with a very helpful driver. Will definitely be shopping here again.

Tim and Kerry, February 2013

Ordered 2 Lindisfarne sofas from sofas and stuff and I am delighted. They look fantastic and are so comfortable. Moreover, they were excellent value. I highly recommend this company.

James and Louisa, February 2013

We are really pleased with our new sofa.  It's very comfortable and looks great in our kitchen.  We have been very impressed by Sofas and Stuff - all the staff we dealt with were very helpful, as were the delivery guys.

Toby, February 2013

Excellent service. I am very impressed with the quality and comfort of the mattress I ordered. I will be purchasing goods from this company again

Anne, February 2013

Stumbled across Sofas and Stuff online and delighted to see the Hungerford showroom was only a 20 min drive away.  So rather the weary trawl around city centre stores and dreary retail parks, a relaxing trip to your lovely barn was all that was needed.  Comfort was our number one priority and immediately settled (almost literally) on our ideal sofa.  Fortunately one of the cheapest in your range, so with one of your 'house' fabrics (available in a formidable range of fabrics and colours) we were well on our way to a very fairly priced solution.

Philippa and her colleagues couldn't have been more helpful and professional throughout the whole process, always available with wise advice but never 'pushy' - a real pleasure to deal with.  From beginning to end a 5 star experience - seamless service from first viewing to delivery.  Thank you for our lovely sofas.

Vanessa, December 2012

While we were deciding on style of sofa and material, the sales team could not have been more helpful. Once ordered, we were kept updated and they delivered as promised, 2 days before Christmas, installed in the right room with all packaging removed. The sofa is not only beautiful and well-made but also very comfy! We are delighted. We need an armchair next and Sofas and Stuff will be our first port of call! Thank you.

Evie, January 2013

Ordered a zip and link bed after visiting the Wiltshire shop.  Staff very helpful and knowledgeable about material etc.  The bed looks very smart and well made.  Delivery company very efficient and even managed to deliver in the snow!  They carried the bed upstairs and assembled it which seemed to be quite involved but was all part of the service.  Very happy with the product.

James and Vic, January 2013

We have recently taken delivery of an L-shaped Wahenhoe Sofa and are delighted at both the look and comfort. Being able to alter the dimensions to suit the room has made all the difference and we were very impressed by the personal customer service which sets Sofas and Stuff apart from other mainstream retailers. 

We would definitely use S&S again and will be recommending to friends and family

Haydonpark, January 2013

We've just received a 3 seater Eskdale that we chose for the comfort value and are not disappointed! We tried a number of stores and found S&S to be the comfiest. The delivery was a little earlier than expected which was an added bonus. 
Overall, we're very pleased with our purchase, the Fulham shop assistants were patient and knowledgeable and helped us through each step. 
The only criticism is that the care kit was not included with the delivery however support staff rectified this immediately so it's still a 5/5 rating. 
Will definitely go back in the future.

 

Wendy, January 2013

I am so pleased with our new sofa - it looks fantastic and is very comfortable. Definitely looks more expensive than it is! The delivery men were great - they battled through the snow to reach us at the end of country lane and were so polite and helpful. When we purchased the sofa the staff in the Fittleworth show room spent a lot of time giving us the benefit of their eye for interiors and fabrics, and could not have been more helpful. I wholeheartedly recommend sofas and stuff to anyone looking for reasonably priced sofas in a huge variety of styles and fabrics. Thank you!

Clare, January 2013

We've just received a 3 seater Eskdale that we chose for the comfort value and are not disappointed! We tried a number of stores and found S&S to be the comfiest. The delivery was a little earlier than expected which was an added bonus.

Overall, we're very pleased with our purchase, the Fulham shop assistants were patient and knowledgeable and helped us through each step.

The only criticism is that the care kit was not included with the delivery however support staff rectified this immediately so it's still a 5/5 rating.

Will definitely go back in the future.

Zoe, January 2013

I purchased one of the Sofas & Stuff Marais beds a few months ago, having visited your showroom (and even met the designer!) and have only just had a chance to experience it. It's wonderful, Paul and I are very pleased, so pleased we'd like to buy our sofa from you now!

Mavis, January 2013

Excellent style, quality and service. 

I bought two sofas from Sofas and stuff online. Any questions I had were answered fully and they were really helpful. Communication regarding delivery was good as well. They told me the day and time to expect my sofas and I waited in anticipation, The sofas were delivered on time and the delivery chaps were polite, friendly and very efficient. They put the sofas where I asked, unwrapped them and screwed on the legs for me. Then they put all the cushions and arm caps in place. I was a bit nervous of buying such a major purchase on line but I needn't have worried. I gave the sofas a really good inspection and was delighted with them. I am impressed with the quality and style of the sofas, and the fabric is absolutely BEAUTIFUL. Everyone I have shown is of the same opinion. I have another room to furnish soon and I will definitely go back to Sofas And Stuff for another sofa.

Lola, January 2013

Excellent service from sale to delivery. I cannot praise the staff or product highly enough. !!

Louise, January 2013

Purple heaven

I am absolutely in heaven my sofa is comfortable ,practical and looks stunning . I have during the snow had lots of neighbours around they stayed fo hours ... Which was a delight . I know It is a really welcoming room and the focal point is the sofa .... Anyone is welcome to see a picture . Happy days


Samantha, January 2013

We have just taken delivery of 2 sofas and are absolutely delighted with them. We dealt with the Hungerford show room, and all the girls were lovely and knew their products inside and out. We visited twice as we found it difficult to choose but in the end chose 2 Clarendon sofas and the quality is superb and they look fantastic - could not be happier. ;)))) Also must not forget the delivery men who were great, punctual and friendly.

Pam, January 2013

After a difficult time with a well-known department store regarding a poor quality piece of furniture, I found Sofa & Stuff situated just up the road from us. Suzanne was a delight to deal with, nothing was too much trouble. I was very pleased with the ordering process and took receipt of  my lovely  Snuggler chair last week. I was very pleased with the quality & style.
I enjoyed visiting the Barn showroom and it was easy to park. I also found  if you chose the house fabrics the prices were very good value compared with other retailers.

The only criticism I have is about the very unhelpful people who make the delivery appointments on the phones at the delivery company.
Once the delivery was sorted the delivery guys were very friendly, polite & helpful & phoned me when they were 20 minutes away to say they would be with me soon.

Dawn, January 2013

Comfy sofa - great service


I'm delighted with the sofa which we received towards the end of last year, the sofa is extremely comfortable and is exactly what pictured. The service was great and the showroom in Hungerford is a lovely place to go and make your decision over which sofa suits you and your family. The only slight downside would be for larger scatter cushions however is minor in the scheme of things....

Jo, January 2013

I found Sofas and Stuff on line after looking for ages for a more comfortable sofa than our 10 year old one. We saw that they had a new showroom near Stroud which was close enough for us to go and try out the goods. It was quite nice to be able to sit on all of the different styles and chose the type we wanted from a comfort level. We were very nicely greeted by Bret, offered coffee and, and got answers to all of the questions we had. we were lucky on the day as they had the sofa and chair we were looking at online and had it at the discounted rate advertised from the website! Bonus. After a bit of trouble with the banking system and some calls back and forth to another store we now owned a new 3 seater sofa and matching arm chair. It was delivered a week later by some very helpful and friendly delivery men who arrived exactly on time and who helped us get our old sofa out of the front window ( only way to move big pieces of furniture  in a terraced house it seems ). We were very pleased with the whole experience except for the miss advertised size of the sofa on sale ( we thought we were getting a large, 220 cm, sofa as advertised and instead got the next size down as the wrong information was put in the advertisement - Bret called and explained all of this ahead of time. We're slightly disappointed but were at the " just get it done stage " so took the one they had ). Unfortunately after signing that all was fine with chair and sofa and delivery men had left, our son dropped something on the floor under the sofa and noticed that the back leg was bending the wrong way. On further inspection - having unstapled the bottom covering - we found that the piece of wood that holds the leg in place had split down the middle and my husband had to glue and screw it with three big screws back together to hold it all in place. I didn't contact the company as it states on the sign off sheet that nothing can be done after you sign off, and I didn't feel that our repair wasn't going to make it good. But I'm lucky that I have a handy husband! It is a very very comfy sofa though, so all’s well that ends well, I hope!!

Sarah, January 2013

i spent quite a few months unable to decide if i even wanted to change my sofas, but can to the conclusion that to have the ones i had recovered worked out as expensive as getting 2 new ones from Sofas and Stuff. so after many visits to your showrooms (and other firms showrooms) i decided on the 2 i now have! after a failed attempt at delivering before Christmas (only i time and day offered), you then tried to redeliver in the New Year...this also failed as the room was being painted! but they eventually touched base in the second week of January! the delivery men were good and even managed to deliver me the cleaning kit for leather sofas (i have 2 fabric covered ones!!)...hopefully this is being sorted as we speak!
the sofas are very smart, but need a lot of bouncing on them as the cushions are rather too "puffed up”. In time i am sure these will improve and look more lived in!
otherwise i am extremely happy with the goods...
Sarah

Andrew, January 2013

5 starts out of 5. Great buy and the best advice ever from superbly helpful and patient staff who could not do enough. The stores are packed with beautiful sofas so plenty of choice. We spoke to people at 2 sofas and stuff locations (London and Gloucestershire) and they were both exceptionally knowledgeable. A really good buying expirience. Delivery team were really good and helpfully removed the old sofa to the garage

Steve, January 2013

After visiting the Parsons Green showroom and getting great service (I asked lots of questions!) I ordered two sofas. Both arrived before Christmas as promised. They were delivered on time and quickly put in place/put together by the two delivery men. Also arrived with a small box of care products which I didn't expect. They look fantastic and when we do our other lounge I'll be going back.

Yvonne, January 2013

We visited the showroom in Harrogate several times over about a year. The staff were very knowledgeable and helpful. Although delivery was a couple of days late it met our deadline.  The drivers were extremely helpful even on Christmas Eve. The sofas are beautiful, all our visitors have commented on them. Would highly recommend the company.

Saehwan, January 2013

great service!

the customer service team are superb!

Sarah, February 2013

We ordered the Flatford 4-seater sofa from the Harrogate store. The staff were very welcoming, friendly and helpful but what made us order from Sofas & Stuff over any other shop were the amazing choice of fabrics. We fell in love with the vibrant Yorkshire wool Moon range and ordered a great, bright sofa which is very us! Not only is it a very personal sofa because of the fabric, it is the most comfy sofa I've ever sat on. The quality is fantastic and we really are pleased (which is a good job as we spent twice our budget on this one piece!) It was delivered within the lead time, as promised. We were given quite a precise delivery time slot, which would have been great had they not arrived an hour early - we had to rush home! They were polite and helpful, carrying it into the house (we had to go right around the house to the back through the garden). Unfortunately, they did seem very hurried. One almost slipped in his haste and they slightly ripped the fabric covering the bottom of the sofa on a narrow door frame. I haven't complained about this, as it is minor and cannot be seen. That's the only reason for the 4 stars instead of 5. I'd still definitely recommend Sofas & Stuff!

Sims, January 2013

GREAT 
Good service, you actually kept and did as arranged. Friends who have visited since delivery, think it is good buy and fits into the space well.


Sarah, January 2013

Very high quality product and great service.

Ordered a Kentwell sofa which we love.
It is very very comfortable and looks good too! I dropped by the showroom to have a look and got great service there. Was emailed information quickly and was given lots of fabric samples to help me choose the fabric colour in the right light.
Overall very pleased and when I have the budget will order more!

Lianne, January 2013

High quality sofa and very helpful staff, kept informed throughout!

We really wanted to buy a British made sofa and we weren't disappointed here. The showroom was lovely and relaxing, no hard sell and a great cup of tea! After purchasing the delivery was organised well, arrived within the timescales suggested at time of sale and the delivery guys were really great.


Niki, January 2013

The Bishop Thornton branch gave us by far the best shopping experience in our sofa search - friendly, helpful, informative (and great showroom) and we knew straight away we were going for one of the sofas - just had to choose the final style from a shortlist of 3!!  We did have a bit of a problem with delivery, first the wrong footstool was delivered, then it wasn't put on the van the next day as scheduled but then someone got up early to personally deliver it in time for Xmas - anyway it was rectified quickly and satisfactorily! We have had THE most comfortable Xmas on our lovely new sofas!

CVG, Janaury 2013

Lovely showroom with loads of fabrics to look through.  The staff who work there really know what they are doing and are very helpful.  Very flexible in terms of what you want with fabrics/piping, cushions etc.  Feels more like a bespoke sofa company.

Ordered 3 sofas.  All are beautiful and very comfortable and arrived on time before Christmas.  Would definitely use again not only for value but for the quality of the product.  Have recommended to several friends who also seem very happy with the service.

1SB, Janaury 2013

We purchased a sofa bed from Sofas & Stuff and were apprehensive about ordering a product that we had only seen on the internet.  We also had concerns as to whether it would fit up the stairs as it was for an upstairs room.  The sales staff were extremely helpful and told us that as we had ordered one of their standard fabrics, should there be a problem, they would take it back and refund our money.  Our sofa bed arrived and the delivery men were excellent - they took it upstairs very carefully and efficiently and once it was unwrapped, we were not disappointed.  The quality and fabric are beautiful and we are delighted with our purchase - they are not cheap, but the old adage "you get what you pay for" is definitely relevant here!  I would thoroughly recommend Sofas & Stuff and we will certainly be contacting them again in the future.  Thankyou!

Neil, January 2013

I couldn't fault the staff in the showroom,  Very polite and well spoken and no hard sales pitch - a far better experience than DFS and the other national chains.  Arranging delivery was a bit of a pain but that is done through a separate company but if you keep chasing them, you get there in the end.  The actual delivery guys were very good though.

Julia, January 2013

Great product and service 

Really comfy bed, looks fab too...v pleased!


Daniel, January 2013

Shopping and sofas and stuff was an absolute pleasure. We went to our local branch in Fittleworth, Sussex and the staff there could not have been more helpful or knowledgeable. There was no sales patter at all, just helpful advice. Nothing was too much trouble... And the coffee was excellent! For someone allergic to salesman this was very important. The price of the furniture may seem expensive, but it really isn't as the quality is excellent... It will last for a very, very long time. The sofa was delivered exactly when they said it would be and we were kept informed throughout. The delivery guys were excellent and found our remote Welsh farmhouse without difficulty. Sorry to wax on, but firms like these are really rare these days. Shopping the way it is supposed to be.

Margaret, January 2013

”Full marks to Sofas and Stuff. The sofa bed is gorgeous, comfortable and well made. Used as a bed over Christmas, my guests didn't want to get up!
The delivery guys were great and made light of the 96 stairs getting it up to me and taking two old sofas down. They assembled it and were polite and helpful.
Great company.”

Liz, January 2013

WE LOVE THE BED! 

”We got a button double sized bed for my 4yo boy in a beautiful mid grey fabric with 7 colourful buttons across. He loves it. I cannot spot any fault with the bed and it has surpassed expectations. The mattress is super comfortable. All made in the UK too.
Sofas & Stuff had excellent communication along the way and pin pointed the delivery time. The installers were very careful in positioning the bed upstairs and took away all packing materials.
10/10”

Ben, January 2013

Quality product, great service! 

”Sofas & Stuff offered us great sales advise to ensure we got the right sofas & chairs in great matching fabrics. The in store collection of fabrics was so extensive, my wife spent many hours choosing the right fabrics for us, in a comfortable un-pressurised environment.....with the added bonus of endless Nespresso coffee. All in all, a great shopping experience, a wide range of sofas, fantastic fabrics & good coffee. We would recommend to family & friends.”

Jenny, January 2013

Very good product, excellent service and delivered on time 

We were very impressed with the help we were given on visiting the showroom near Petworth and the efficiency of processing our order. The choice of fabrics is particularly good and delivery, just before Christmas, was on time. Overall extremely satisfied and we will be using Sofas and Stuff again shortly for a new sofa.

Sonia, January 2013

We visited the Yorkshire branch of Sofas and Stuff and were warmly welcomed.  We were offered refreshments whilst we were there and we were given one to one treatment whilst trying out the sofas.  There was a good choice to choose from and the service we got was efficient and professional. Although there was a wait for the sofas to be delivered we were regularly  kept informed of when they would arrive.  The sofas are great and we really are pleased with our purchases. I would highly recommend Sofas and Stuff to anyone.

Alison, January 2013

Sofa So Good!

Very pleased with my sofa and armchair which are exactly what I wanted and arrived well in time for Christmas. Our house was flooded on 23rd December but, as I had decided on a sofa with legs, the water did not damage the furniture and Having its legs in water has not made any difference

Ben, January 2013

”I am grateful for the excellent service.

However I am disappointed with the comfort. I went for the upgrade option of an additional £50 for feather cushions. I took this option on a previous sofa and was prepared to pay the price of puffing up the cushions in return for the added comfort.

Yet I sense that despite the factt that I did not compromise on cost, the company have compromised on the quality of the feathers provided. I was told that this is not a common option and belatedly I understand why. For a £3,000 ish sofa I find that there is hardly any give when I sit on the sofa. I would like to think that the sofa can be worn in but I sense and fear that a compromise has been made over the quality and that there will continue to be a rather too firm. The flipside is that there is so little give, the cushions rarely need to be puffed up....”

Barbara, January 2013

The whole experience was a very pleasant one, from the moment that I arrived in Harrogate showrooms I felt that nothing was too much trouble, but at the same time I was given space to wonder as I hate to be followed around shops.

 

Once I had questions they gave me their full attention and steered me through the do's and don'ts of choosing the right sofa and material.

 

I needed to come back foe a second look before I bought and they kindly opened up on a Sunday. I did buy 2 sofas ( and even gave me a great place to have Sunday lunch)

 

They were duly delivered around the date promised and again the carriers were very helpful as I had to change the date twice due to the new carpet being laid.

 

The delivery men were curious and on time.

 

All in all I would highly recommend this company and I am highly delighted with the whole experience a good 5 out of 5.

Michelle, January 2013

We purchased a large Woolsthorpe sofa in Atlantic linen with a Special Pentlow Buttoned Stool. The Sofa was delivered on time and the quality was excellent. We are very happy with the products and will be ordering a further 2 matching sofas in the coming months. The only hiccup we encountered was the incorrect legs were supplied with the sofa, but this was rectified within a week when the correct legs were sent direct from the factory. We visited the showroom in West Sussex prior to our purchase and found the staff very friendly and knowledgeable of their products. We would highly recommend Sofas and Stuff if you are looking for a good looking well-made sofa at a reasonable price.

Kirsty, January 2013

Expensive but looks it and is ultimate luxury

Lydia, January 2013

We are delighted with our new sofa!  Arrived just in time for Christmas and the delivery men were helpful, friendly and polite - and gave us some very useful advice.

Libby, January 2013

After a long search for our perfect bed we found a lovely and unique design at Sofas and Stuff - we visited the showroom in London and were really impressed with the fabric selection available and the customer service there.
Our bed arrived in time for Christmas and we are delighted with it.
Thanks!

Vincent and Amanda, January 2013

We have just taken delivery of a fabulous sofa and a sofa bed to match from Sofas and Stuff and could not be happier with them.  We were at our wits end trying to find a sofa bed and sofa to match that looked good, was comfortable and was the right size.  Sofas and Stuff were so welcoming and friendly when we first met with them and followed this up all the way through.  They put themselves out to get the sofas to us for Christmas, which was a feat in itself as they were being delivered to a different address in a village too small to take large delivery lorries!!  They made alternative arrangements with the nicest delivery drivers possible and even delivered the order ahead of the footstool (to follow in a few weeks) to ensure we had them for Christmas.  I have honestly not had such good service along with perfect products for such a long time and would recommend them to everyone and anyone.

Kate, December 2012

We were recommended Sofas and Stuff and were very impressed with the whole service when buying our new sofa. We visited the barn at Fittleworth and were able to try out all the sofas with a cup of coffee without feeling rushed. The staff at the barn were really helpful and it was also great to be able to look through all the fabric options. When our sofa was delivered the delivery guys were very friendly and incredibly quick and efficient. We are thrilled with our new sofa and we have already recommended you to our friends, many thanks!

Peter, December 2012

We required a slightly different construction for our corner sofa which meant it needed to be custom built. After choosing our desired fabric we were told that it would be tight to get our sofa before Christmas because of the extra work needed to make the sofa right for the space it was intended for. With no prompting from us we did get it before Christmas which we were extremely pleased about. The customer service we have received has been excellent and we are delighted with our sofa. We would definitely recommend to others in the future. Thank you, Sofas & Stuff!

Carmel, December 2012

Gorgeous sofa and an all-round pleasurable buying experience. Went to the lovely barn showroom in Sussex and were given superb friendly professional help by the staff who had a great interior designer's colour sense. We chose a fabric outside of the 'house' selection at no extra cost and were helped to choose completely different fabrics for the scatter cushions. So the sofa feels bespoke and is fabulously well-built and soft and comfy. We ordered late Nov and they managed to deliver before Christmas. Fab!

Lazycow1, December 2012

Good service, wide range of fabrics and choices.

Dawn, December 2012

An fantastic sofa with service to match.

The sofa was all that we'd hoped it to be. It fits in the room as if it was made to measure. The service by staff and delivery were amazing , thank you so much.

Natalie, December 2012

From the moment we set foot in the amazing barn full of beautiful sofas we knew this was going to be the place we would find what we were looking for. All the staff were lovely. It was Mandy whom dealt with our order she was in particular charming attentive and extremely knowledgeable she went above and beyond to source what we were after. The sofas arrive after only 6 weeks and were even more stunning than i imagined. we are over the moon with them. The quality and the service cannot be compared to this company.............simply amazing.

Denise, December 2012

Great choice, great service!

Love our new sofa - good quality. Excellent, genuine customer care. Even the delivery men were friendly - they took care and time to bring in and position the sofa, remove the packaging.

MEFPenrith, December 2012

Sofas and Stuff have made an excellent job of providing a plain sofa plus one chair in sofa colour with contrasting caravan stripe cushions all very comfortable. We had been looking for over a year for a new sofa and most were just not what we had in mind. Whilst looking on the net I came across Sofas and Stuff and realised we could select a shape and have them covered in a fabric of our liking. We called at the show room near Ripley and you could say the rest is history, predicted time scale from order to delivery good. I like someone else has written would have liked any left over fabric sending with the suite as I am handy with a sewing machine.

Delivery men were fine and careful but I had to chase the company for a time and date as S&S had advised me the order was with the carrier and still no contact after a couple of days. We did like that the delivery company gave a two hour time slot. Stain Guard info and box missing so yet another Email. All was resolved quickly.

Philippa, December 2012

Very helpful staff, slightly expensive but good quality stock.

I had great advice on the phone and the free samples of fabric were sent very promptly. There was some hassle when I arranged the delivery but the men arrived within the 2 hour time slot and were very polite and efficient. 
I would recommend Sofas and Stuff but I do think their prices are quite high.

!

 

Carol, December 2012

A pleasure visiting Sofas and stuff in Fittleworth west sussex - a problem free experience - after six months of searching for sofas for our new home we found just what we wanted.  The choice of fabrics was amazing.
Good news travels fast. well done!

M Johns, December 2012

Just received our two new sofas -love love them! Great service in Parsons Green showroom, kept informed all along of delivery times, delivered on the exact day in the 2 hour slot. Would definitely recommend this Company. Merry Christmas

Karen, December 2012

Great service, great sofas

Much better than those stores that advertise on TV. Much more choice and helpful staff, would definitely buy from them again.

Richard, December 2013

Yes sofas are fine and your delivery guys were on time, fast, careful and all went well.Thank you.Rated 5 out of 5.

Bubbles, December 2012

Very happy with the sofabed but not had a chance to use it yet.  Staff at Fittleworth very helpful on our 2 visits and thought the set up there was lovely and very conducive to buying!  Everything has worked like clockwork - all very efficient from being kept informed about progress to the delivery in the time slot given and lads very cheerful and willing.  Would certainly recommend your company to anyone.  Not sure how I heard about you - most likely from a magazine ? Red belonging to my daughter-in-law!

Dawnd, December 2012

Wow what a beautiful sofa!! It was just perfect for our room and looked like it was made to fit. The service was second to none from ordering to delivery. We will definitely be back for more.

Shesalwaysright, December 2012

The staff in the shop were very helpful and we were confident enough in what we had seen to order our sofa and chair on the first visit.  The furniture was delivered on time, despite being in the run up to Christmas, and it was well wrapped in blankets and other packing to avoid damage.  We are very pleased with the fabric, style and quality of the sofa and chair and could not have been happier with the service we have received.

DecorDiva, December 2012

Superb product found on the web has lived up to expectations.  A visit to the Hungerford barn confirmed my impressions and the knowledgeable and charming saleswoman made intelligent comments on our queries which resulted in making better choices about style, size and fabrics.  Later additions to the order were made accurately and arrived perfect in every detail.  I appreciated being kept up-to-date on progress. I have been purchasing a variety items for a new house and the customer service I received from Sofas and Stuff is head and shoulders above most of the companies with which I have been dealing.  Reliable delivery information
and careful and friendly deliverymen completed a class act.

Tina, December 2012

We ordered our bed after seeing it advertised in a home magazine.  It took nearly 2 months to receive it, but we are very happy with it so was worth the wait.

No problems with the delivery service, bed was assembled and looks lovely!

Karen and Mike, December 2012

Saw an advert and thought a showroom would be miles away (we live in the country in Sussex) but were pleased to find it was not far from us in an amazing converted barn, loads of sofas on display and loads of fabric samples to choose from. Spent ages making a decision but never once felt rushed. The sales team were helpful and informative. It was quite a long wait before the sofas were delivered but well worth knowing our sofas were made especially for us and not just picked from some big company warehouse that always has a sale on that "must end" .............you know who I mean!!

Also the delivery guys were punctual and took their shoes off (new carpet!) Would highly recommend Sofas and Stuff and would use again.

Sara, December 2012

We visited the showroom near Tunbridge Wells twice before deciding upon our sofa - and the fabric and size we wanted it in.  The staff were very helpful - and didn't mind our 3 noisy kids in the showroom whilst we made our choices!  We are delighted with our sofa, it's really comfortable and looks great in our sitting room.  We waited about 8 or 9 weeks for it to be made and delivered, but it was worth waiting for.

Shopperfreak, December 2012

I bought this cool curtain and sofas for my drawing room and it has sure livened up the room. The store has a very impressive collection of home decor items.

Susie, December 2012

We were originally planning to order our new sofa through another bespoke company that we'd ordered from about 8 years ago.  But boy, had their prices gone up!  And they really had a "could care less" attitude about us wanting to place another order with them -- even though 8 years ago when we were decorating our new house we bought 3 sofas and two large armchairs from them!

I saw a promotion for Sofas & Stuff in the Times and took a look at their website.  I didn't find exactly the style and shape we wanted, but thought it was worth going to the showroom.  Initially, I felt the showroom (Parsons Green) was more warehouse-looking than I expected.  But the sales staff were inviting, and ended up spending lots of time with us.  The sales woman found a picture of the type of sofa we were after, which wasn't on their website.  There was also a sample of it in the showroom, so that certainly made the difference--to actually sit in it!  We were also pleased to be told that we could order it in a larger size.

We found the quality of fibre seat cushions and feather-filled back cushions to be of the same quality as the other company, for almost half the cost.  The sales woman then spent hours with us going through fabric sample books and was very patient, as we had quite a picky idea of what exactly we were after.  Samples were ordered, as she insisted we really need to see the fabric at home in daylight.

We are very happy with our new sofa.  We received an email about when to expect delivery, and the only negative I can report is I had to phone the delivery company as I had not heard from them by the date specified on the email.  They then told me they'd be delivering 3 days later, and that I could not choose any other date or it would be weeks before we'd see the sofa.  This was most annoying as I then had to cancel everything I had set for that day.  I was given a 2-hour window the day before, and a phone call 20 minutes before the men arrived.  The delivery men also moved my old sofa into our garage.

Jennifer W, December 2012

Dear Sofas & Stuff,

Thankyou so much for our beautiful sofa, we are absolutely delighted with it and will be in touch soon to order a chair to match. Excellent service all round!

Caroline, December 2012

Excellent all round.  We visited the Ripley Barn and the staff there could not have been more helpful.  A welcoming cup of coffee after the long drive and then endless patience with our questions and request for extra swatches.  I liked the fact that we came and looked, went home, and then decided to buy - all with no pressure.   I also like the fact that we could choose exactly what we wanted, colour size and style.  We have now taken delivery and they are wonderful!  I would recommend Sofas and Stuff to anyone.

Shelley, December 2012

Great sofa

Great sofa, really comfy, friendly delivery staff who unpacked and assembled it. Perfect!

Chloe, December 2012

We have now purchased one sofa and one sofa-bed from Sofa's and stuff and we love them both.
They're really well put together and very comfortable. The cushions don't slide forward like they did on our previous sofa.
The supports for the sofa bed are really strong so it's really robust when folded out.
They have a clever trick to make the sofa-beds more comfortable when used as a sofa (which it is
most of the time). Would highly recommend these guys.

Clive, December 2012

Quality, Service and Value for money

We can upon Sofas and Stuff through a magazine. We had not heard of them before, but on finding their location, was like uncovering a well-kept secret.

If this sounds too good to be true, well, they exceeded our expectations.

The staff are charming and really knowledgeable and our lovely sofa-bed looks magnificent and is also very comfortable.

Tasha, December 2012

Fantastic service from start to finish

We spent over an hour in the showroom, trying out almost every sofa. The staff were patient and only too happy to help. We were told our sofas would take around 10 weeks to be made and delivered, but it was just over 8 weeks in the end. The delivery guys had their job down to a fine art, skilfully navigating the irregular angles of our hallway and asking if they could take down a picture from the wall so they didn't knock it. And finally, our sofas look great and are super comfortable. Would definitely recommend.

Jennifer, December 2012

We found Sofas & Stuff on the internet, then decided to visit the Fittleworth showroom after receiving some free fabric samples. The ladies were very helpful without the sales push. We decided to order a 3 seater sofa a few months later. It was ready faster than expected, I think in 4 weeks. The delivery guys were great as we were unsure whether the sofa would fit through our flat's front door... not a problem for the experts. The sofa is lovely, perfect colour and comfortable. Highly recommended.

Rutherford, December 2012

I loved everything about Sofas and Stuff - their Sussex showroom is delicious and I wanted one of nearly everything!. Staff very helpful and knowledgeable and my sofa and chair were delivered within the time promised and are gorgeous as well as being of 
a very high quality. The best sofa 
company I have used.

Katherine, December 2012

Ordered the sofa by phone after seeing it on-line and after receiving fabric samples (very promptly). Delivery was excellent, we were give a 2 hour time gap 2 days before the delivery day and then the driver rang when he was 20 mins away. Sofa unpacked and positioned and we are very pleased with it. The lady on the phone when we ordered was very helpful, the only issue I would say is that we couldn't see the arm covers to order on the website which is why we ended up phoing up to order.
Would definitley recommend to friends a family and would order again ourselves.

David, December 2012

Yesterday we took delivery of a beautiful sofa from Sofas & Stuff. It's always tricky to think how it will all turn out when its made for you from scratch, but we'd been to the Harrogate showroom and got a sterling service there. The website is superb but we decided to pop up to Harrogate for the day and to see the craftsmanship first hand really puts your mind at rest.

Delivery was perfectly on time and the deliverymen friendly and skilled at getting what is a huge sofa into a tight doorway. They took all the wrapping with them and made sure I was happy before they left, setting it perfectly in the room all plumped up and ready to sit on.

One problem: one of the legs came out of the wrapping with a small chip out of it. I've been told a new one is on its way and will be here within 3 weeks. That's fine by me.

Polite and classy, they are a great company to shop with. Blimey, this is a comfy sofa. Worth every penny, and that's not to say it's expensive, because you can spend an awful lot of money on tat in bigger stores.

Excellent.

Loretta, December 2012

An excellent product, well made and mostly all in the UK. Right from the choosing of the bed in the shop i had a friendly and personal service. I had a choice of beautiful fabrics and opted for a turquoise plush velvet. The bed is a real design piece but it also is the most comfortable bed I have ever slept in. My last bed was from And So to Bed so this is a favourable comparison. The delivery of the bed was convenient. No waiting in all day just a window of 3 hours. The men who built the bed worked quickly and efficiently. A cup of tea and biscuit at the end. It only took them 30 minutes. I would go to this shop for sofas and chairs also in future. A real quality company that has a personal touch. The price was fair for such a quality item.

Antonia, December 2012

Love Love Love my new sofa! The dimensions are what they said on the tin, the colour is perfect, and the customer service was flawless. Thank you!

Karen, December 2012

I was delighted to find a Sofas & Stuff shop near Hungerford that had a good selection of furniture and fabrics to test out. Despite the wide range of fabrics, I had a Colefax & Fowler fabric in mind and the ladies were more than happy to arrange my chosen chair in this. The chair arrived quickly and we are very pleased with it - very comfy and stylish. My only suggestion to improve the customer experience would be to send me any of my fabric that was left over.

Joy, November 2012

Chose our new sofa from the barn at Chilton Foliat and spent a considerable time choosing the material in a very relaxed atmosphere with excellent help from the ladies there. Received swatches within a couple of days and some extra material to have an old poufee recovered to match. The sofa was ready within 5 weeks. My only criticism was that because we could not accept the sofa on the day offered because of a hospital apointment we had to wait a further 3 weeks for delivery until they were in our area again. Sofa is lovely and delivery men were excellent and courteous and took away all packaging.

Zoe, November 2012

I am very happy with my beautiful new bed. The service from point of purchase to delivery has been excellent.

Natasha, November 2012

There was a good range of sofa styles in a well presented show room.  Everyone we met was helpful and patient as we tried to find a corner sofa that would fit into our house which has severely restricted access.  When we finally made our decision we were given plenty of help with our choice of fabric.  All our queries were dealt with quickly and clearly and we when it came to delivery there were no hitches.  We have had plenty of complements on the sofa we bought and we would be happy to recommend Sofa and Stuff to others of our friends

Sally, November 2012

We found Sofas & Stuff on the internet and decided to give it a try after we saw some good reviews. We went to the Fulham showroom. It was easy to find and there was parking. There were also quite a lot of sofas, chairs and beds in there and a lot of fabric books. The chap in there was very helpful indeed and we chose one of their two seater sofas. We are very happy with it - really comfortable and made from good fabric. The covers are removable, so we can wash them easily, but it still looks neat and tidy. My only complaint is that the sofa was a few weeks late and the customer service was not as helpful as it could have been, but maybe we caught them on a bad day... Overall would recommend.

Gordon, November 2012

Our experience with Sofas and Stuff has been first class from start to finish and we love our sofas! Nikki in the showroom in Tunbridge Wells was extremely knowledgeable and helpful, the ordering process was simple and the delivery arrived on the day promised and, although just 15 minutes outside the allotted time, the driver had phoned well in advance to warn us. We thoroughly recommend Sofas & Stuff

Alison, November 2012

After trawling stores and the internet for months on end, I was starting to lose faith in ever finding my "dream" sofas. Then, quite by chance, I stumbled upon your website.  You know when you are onto something when you suddenly perk up and take notice. The website is clear, informative and very user friendly with some quirky touches. I had a browse and felt quite excited when I found the style I wanted in the right size , plus they had the exact colour fabric I was looking for. There is such a great selection to suit all tatses. Long story short, we took a ride out to our nearest barn which was in North Yorkshire. We were warmly welcomed by people who appeared genuinely interested in what we wanted. Very knowledgeable on the products, no pressure selling and also make lovely coffee ! Smooth, hassle-free ordering, delivered on time, friendly and polite delivery guys. Most importantly, the sofas are beautiful, I love them, couldn't be happier with the look or the quality. Top notch. Well done !

Rachel, November 2012

Beautiful sofas, competitively priced, lovely showroom

We visited the barn in Fittleworth, West Sussex. Fabulous selection of sofas, helpful but unobtrusive sales people. They gave great advice. I ended up ordering an armchair I didn't even know I wanted as it was so comfortable. We were really impressed with the value too. We waited just over six weeks for delivery, as advised. The delivery people were polite and efficient, even when they had to remove the doorframe to get our new armchair in. We absolutely adore our new furniture.

Emma, November 2012

Beautiful sofas, competitively priced, lovely showroom

We visited the barn in Fittleworth, West Sussex. Fabulous selection of sofas, helpful but unobtrusive sales people. They gave great advice. I ended up ordering an armchair I didn't even know I wanted as it was so comfortable. We were really impressed with the value too. We waited just over six weeks for delivery, as advised. The delivery people were polite and efficient, even when they had to remove the doorframe to get our new armchair in. We absolutely adore our new furniture.

Tasha, November 2012

We absolutely love our new sofas. They are so comfortable we keep falling asleep on them. Our whole Sofas & Stuff experience has been flawless. We visited the barn, spent over an hour trying out every sofa and asking lots of questions while you were only too happy to help. Delivery was ten days earlier than we'd expected which was great and the delivery guys took great care getting our sofas around our awkward-angled hallway. Five stars without a doubt. Thank you.

Virginia, November 2012

I really like the sofa I bought from Sofas and Stuff, but it's really the customer service that has impressed me. They have been extremely helpful from beginning to end and kept me informed at all stages - a great experience. Thank you.

Luella, November 2012

Great Sofas

Chris and Libby, November 2012

"We ADORE our sofa! Positively glowing comments have included the words 'exquisite' and 'beautiful' and 'divinely comfortable'. Our visit to your Eridge showroom, near Tunbridge Wells, was an enjoyable experience with help but no hassle and plenty of time to choose a spectacular fabric. Delivery was trouble-free and we have nothing but praise for the service provided by all at Sofas & Stuff."

Sarah, November 2012

"We visited the showroom in Eridge in Sept, and were impressed with the range of sofa styles and the fabrics available.  Ali was very helpful - we changed our minds about fabric after a couple of days and had to return to amend the order - but it was no problem at all.  Our large Woolsthorpe sofa arrived a couple of weeks ago on schedule.  It is elegant and very comfortable, and looks a lot more expensive than it was.  I can recommend the house Humber fabric.  It has a soft, velvety feel and a slight sheen.   I am very pleased with our purchase.  Thankyou Sofas and Stuff"

Natalie, November 2012

I just want to say that we had incredible service from Sofasandstuff.  It was delivered on time and is beautiful!!! The staff on the phone, in the shop and on delivery were all excellent.  Will definitely use you again if I ever need another sofa/chair etc.

 

Thank you.

Kerry, November 2012

We had our new clavering sofa delivered last week and I absolutely adore it! Sofa's and stuff in tunbridge wells were fantastic, really helpful and great customer service. I had an enquiry about delivery and they got back to me so quickly and on top of that my sofa was delivered much earlier than I expected. The delivery men were very professional, you could tell that they do a lot of sofa manoeuvring, they made it look so easy. If you're looking for a new sofa that has that little something extra, then I would highly recommend Sofa's and stuff.

Jill, November 2012

Simply SMART

Staff very helpful and courteous. Nothing too much trouble no matter how many times one called them. Good section and showroom well set out.

Julian, November 2012

Service in the shop was exceptionally good, friendly, helpful and knowledgable staff who were not overbearing. The range of styles, sized and fabrics, and the flexibility and choice were amazing. It took around 2 months to deliver the sofa and chair we ordered but it was well worth the wait as they are beautiful and the quality is very high, so much so that we have ordered another identical chair. At £49 the delivery charge seems very high, on the other hand the goods were very well wrapped in protective coverings and the delivery men did all the unwrapping and took away all the waste, as well as attaching the legs to the sofa and chair. They also arranged a 2 hour delivery slot and phoned 45 mins before arrival.

Taranjit, November 2012

I ordered a large dunwich sofa and what a fab sofa it is! This was all ordered onine so I never even got a chance to physically see the sofa. I went with my gut instinct and my gut instinct was indeed correct! Comfortable, modern, chic and made to a very high standard. The fabric is lush. Very efficient service. I ordered a couple of fabric samples which i received within a couple of days! Also delivered earlier than expected. Would highly reccommend sofas and stuff to you all. I now have my eye on one of their beds!!!

Allison, November 2012

Great showrooms, giving the opportunity to "try before you buy". We went there with a sofa in mind, and left having bought something completely different! The delivery did seem to take an age though, coinciding with the factory's annual holiday shutdown, and the fabric being out of stock. However, we're very pleased with our sofa. It's well made and is of excellent quality. Great value.

Lisa, November 2012

I bought a Kentwell sofa and Alwinton armchair from you earlier this summer which we were absolutely delighted with, and needed some cushion inspiration for the finishing touches.  We wanted a seaside theme – but something classy not twee.  Claire at Harrogate clearly knows her fabrics and pointed us in the right direction in our search for a coastal theme – something classy, and not too twee. We are delighted with the results – and again really impressed with the complete end-to-end customer service you provide.

Anna, November 2012

When it comes to furniture you really need some tradition and experts to design it, I am positive that this is the right company if you share my opinion!

Franca, November 2012

Dear Claire Sutcliffe & Team

 

Just a little note to say thank you!

Yesterday we received with great delight our sofa. Very beautiful and very comfortable.

The two gentlemen who delivered the furniture took care of all the aspects of the delivery and were most helpful and courteous.

We are please with everything and (apologies if I was a bit annoyed  for the delay) it was one of those things that nobody could avoid..

Thank you again

Sally, November 2012

I conducted the whole sale by phone and internet as I couldn't get to the shop - great customer service from the lady advising me on best fabric for my lifestyle to the gents delivering, and I'm chuffed to bits with the sofa which is obviously great quality, smart looking and super comfy for a great price. A substantial upgrade from the old DFS! I will be recommending to friends and family, and I'm saving for a matching armchair!

Tracey, November 2012

We received our lovely corner sofa right on time and in a very short order period as we were only in UK for a short time and could only give 5 weeks notice to have it made and delivered.
The sofa is wonderful and we chose it after visiting the barn in Fittleworth. The staff were great and we bought a ready-made lockton sofa which we fell in love with whilst looking for a suitable sofa for our living room.
The delivery men were polite, extremely efficient and careful about walking in the house with their muddy boots.
We would recommend the company 100%, the finish on the sofa is lovely and everyone has commented how beautiful it looks and you cannot find a sofa like this on one of those commercial sofa sites - plus they have a very long delivery time, even though they advertise sofas ready within 3 weeks. Their prices always seem cheaper when you first look at the sites, but they are usually poor quality, high prices and have terrible customer services.
Thank you for all your help and now we have a lovely sofa in our cottage.

Laura, November 2012

Forgive me, I am an old dinosaur when it comes to IT so would prefer to give you my feedback on your quality of product and service via this email.  Our recent chair delivery was a bespoke order and the outcome is a fabulous chair that is receiving many compliments – thank you!  It both looks fantastic and more importantly is the most comfortable chair in the house so we are all fighting to use it.

 

Last year we purchased a sofa from yourselves which continues to please us all, gets lots of use and still manages to look great.  I cannot rave more highly about your company, its products and the service you provide.  The person that has impressed me most is Nadia at your Fulham showroom, she has been helpful, efficient and a delight to deal with.

 

Congratulations and good luck in these challenging times.

Julia, November 2012

Really thrilled with our gorgeous new sofa. Spotted the showroom on a failed trip into Tunbridge Wells to try to find a sofa we both liked!! The showroom was shut as it was a Sunday but the staff very kindly arranged to open especially for us on a subsequent Sunday as we were struggling to find a free Saturday. Service was ideal - not at all pushy - we were able to choose our sofa and fabric in a very relaxed environment.
Delivery guys were extremely nice and professional.
Sofa itself is so comfy, looks beautiful and appears to be very well made. It was an expensive purchase for us, but worth it - and price was on a par or perhaps a little cheaper than other sofas we had seen but which came no where close for quality of design/ range of fabrics.
Only one criticism is that there was no option to have it scotch guarded.

Kirsty, October 2012

Look more expensive than they are.

They look beautiful and fit our room perfectly. It is a bit early to comment on wear and tear but we are delighted

Ann, October 2012

We had recently moved and decided to treat ourselves to a new set of sofas and chairs. I wanted to find a company that sold British made sofas and that was reasonably local to our new home. We went to the Tunbridge Wells branch which has a really good selection of sofas and chairs on show and a veritable treasure trove of materials. We met Nikki, who was so helpful and skilled. I had a vague idea of what I wanted and Nikki helped me develop those into a beautiful selection of sofas and chairs. Nikki has a great deal of experience in textiles, patterns and colours and, with her expert eye, gave me the confidence to chose a variety of patterns which go together so well. If you need inspiration there is a really useful ideas book with pictures, colour combinations and materials to browse.
Nikki and her colleagues were very helpful, whether in person or over the telephone, and provided good old fashioned service, which is so rare these days. The delivery men were polite, prompt and tidied up after themselves. They managed to get a very large sofa up two flights of very narrow staircases without damaging the sofa or the wallpaper!
Since I've had the new furniture in place I have had loads of compliments on the comfort, style and material used. We are delighted with our sofas and chairs and would definitely recommend Sofas and Stuff.

Eileen, October 2012

Both sofas feel at home already

Excellent service from start to finish. Hungerford show room staff knew what they were talking about, choice was wide, quality of finshed product as promised and delivery service efficient. Levels of communication were excellent throughout.
Thanks

Heather, October 2012

We are now in receipt of our wonderful Haresfield Sofa in Sole Linen. It looks simply beautiful. Thank you for the excellent service we received from the knowledgeable team at Leverton. The shop opened especially for us on a Sunday, in order for us to place our order. We lost count of how many sofas we tested before visiting Sofa and Stuff, however, as soon as we saw and sat in the Haresfield, we knew it was spot on. The style is traditional, yet has a modern feel too and we feel it will stand the test of time. It’s very rare these days that you can find sofa’s that are comfortable, stylish but most of all are made to a high standard and yet are still affordable. Thanks again for all your assistance and excellent customer service from placing the order to delivery. You definitely deserve at 5 rating.

Sarah, October 2012

Lovely sofa, happy with delivery and purchase process

Eileen and Graham, October 2012

Hi, All aspects of our dealings with Sofas and Stuff have been most satisfactory. From the initial contact made during visit to Hungerford showroom to delivery service it has been a pleasure to deal with your company. As for our two sofas , we again have been delighted with their quality and levels of comfort. We would expect them to both be very happy in their new home.

The delivery team were also most efficient and professional in their dealings with us.

Many thanks

Frances, October 2012

Read about Sofas and Stuff in a magazine and saw the sofa we liked the look of. We were checking out all sorts of sites but like the look and feel of the website and the fact that the products were all British made. After taking a very long drive out to the Tunbridge Wells branch, all our thoughts were confirmed. The lovely Lady who ran the barn was so friendly and more than helpful with time, energy and advice, without being at all pushy. Just interested and keen to help us find a solution. She gave us a good quote, didn't look down on us when we talked of a limited budget but rather helped us get what we want within our limited budget. The next few days saw a myriad of samples arrive through the post. We took a long time to order as we had just moved and life was hectic and when we did, even the fact that the factory closed for two weeks for summer was not a problem. It was worth the wait. The sofa was delivered without any fuss or sucking of teeth by some really helpful guys and our sofa is now firmly ensconced, part of the family, looks and feels wonderful.
We are so very happy with it and with dealing with Sofas & Stuff.
I can't rate this company high enough and feel more people should know about them, so do trust the good reviews and buy your sofa from them.
I put my priceometer at average because they are not a budget, cheap company but not a snooty over priced company either. I think their prices are competitive and yes, if expensive for some, well you get what you pay for and the expense is really worth it.
So average means, I find their prices sit well in the marketplace.

Rob, October 2012

We are very happy with our purchase from sofas and stuff. It is extremely comfy and exactly what we wanted. We needed quite an unusual set up to fit the corner sofa in our small living room but the staff at Hungerford were really helpful when we were trying to figure out what we needed and what colours etc to go for. There was a slight delay on our order due to an issue with our chosen fabric but sofas and stuff kept us well informed and even gave us a small refund by way of apology. More expensive than we had originally planned for our sofa, but well worth it for the comfort we are now living in! Highly recommended.

Amie, October 2012

We are very happy with our Lindisfarne sofa, although our 5 month old daughter is keeping us busy so we haven't had the chance to sit on it as much as we would like. We visited the Parsons Green store and tried the Alwinton which we were told is the same as the Lindisfarne apart from the aesthetic appearance of the back cushions. The staff were very helpful once we sought out their assistance and explained the rather confusing system of fabric samples (the names online are different to the ones they had in store). We ordered our sofa online since it is an Internet offer sofa and the customer service team on the phone were helpful and polite. We had to reschedule our delivery on the Friday before it was due on the Monday. It was a little frustrating playing piggy in the middle between the delivery company and sofas and stuff staff but perhaps if I had pushed harder sofas and stuff would have dealt with the delivery company on my behalf from the outset. There is a £75 charge (in addition to the £50 standard charge) to rearrange delivery if, like us, you have work commitments which make working at home impossible at the last minute.

David, October 2012

Stumbled across their website having searched for ages for a decent hard wearing sofa.

I ordered it in September and it was confirmed for delivery 1 week ahead of schedule - unbelievable :)

Sofa looks fantastic and is a delight to sit on. £2K well spent in my book.

Laura, October 2012

Delivery was fantastic –

I visited the barn in Fittleworth...

Not the first sofa I’ve bought from you and not the last

Sara, October 2012

Great service, fair pricing and amazing products

Paul, October 2012

Sofa's and Stuff provide a truly excellent service. We saw the sofa that we wanted online and visited the barn near Hungerford to see it. The staff there were incredibly helpful and knowledgable. With their expert advice we were convinced to make an order and have had no regrets.

 

Our sofa arrived last week (delivered by good humoured and helpful delivery men) and we are delighted with it. Along the way, Sofas and Stuff kept us fully informed and provided an excellent service - customer service of a standard that I thought no longer existed.  Thank you!

 

Best regards,

 

Paul

Christine, October 2012

We saw the style we liked in John Lewis but the squish looking sofa was uncomfortable with too deep a seat and sloped back. I found a similar style (Alwinton) on the Sofas and Stuff and the seat depth was slightly less so we headed off to Hungerford. There were plenty of display models so we could try the even narrower seat depth (we decided against this) and we could see a wide range of fabric on other models. After helpful advice we ordered two large Alwinton sofas. They arrived yesterday during the 2 hour window we were promised.
The experience at the showroom led me to recommend Sofas and Stuff to my elderly parents who are downsizing and find shopping on the modern high street a trial. They do not have internet access but I printed off the page with the selection of small sofas and showed them my fabric samples. They recently visited the Harrogate showroom and ordered a Petworth snuggler and I hope they are as pleased as we are when their order arrives.

Rosemary, October 2012

Thank you.  I am very pleased with my sofa, the delivery men were excellent and iwthin their time slot  and Martin in your Parsons  Green Showroom was very knowledeable and helpful.

Belinda, October 2012

I love my Kentwell sofa. Swift delivery from 2 very helpful delivery men who took away my old sofa.
Wold definitely buy from here again

Ben, October 2012

Excellent sofa - really pleased with it so far - delivered as per instructions. The show room in Harrogate is fantastic and the team there really knowledgeable - a pleasure to shop there!!

Can't fault it!

Bean, October 2012

Got there in the end...

We now have a sofa that we wanted. The staff were helpful and knowledgable, but not given the autonomy to "sell" - too many guidelines and "I'll have to speak to the manager and come back to you" comments.

Are they good quality? - yes.
Is it a good service? - yes.
Do you feel you are paying a premium for it? - yes.
Was it hard work to get the sofa we wanted - yes.

Which considering they are found out of town and their USP is they are better value because of it questions their proposition.

Overall I would recommend them, just a couple of small niggles that could / should have been overcome very early on due to "following process" took the shine off it.

Susie, October 2012

London style showroom without having to travel from West Sussex.

Great selection of furniture without having to go to London, shorter lead times than some other companies, friendly service, great coffee in the showroom, really helpful, patient and knowledgeable team. Very 'can do' refreshing approach.
Thanks for our sofa, we will be back to buy more. Also like the recommend a friend discount too, it's not often that you get something back.

Colin, October 2012

We saw an advertisement for Sofas & Stuff in The Lady magazine and thought we'd like to see their products as we were at the time actively looking for replacement lounge seating. Our nearest Sofas & Stuff showroom was in Laverton (Hungerford) which was quite a distance to travel but in the end well worth the effort. On our first visit to the showroom we were delighted with the choice and there and then chose a shop floor 3 seater Kentwell sofa. We also ordered a two seater Kentwell which would be made and delivered in due course. On a further visit we ordered a sofa bed. In all we made three visits to the showroom because having been generously given swatches we needed to make sure the colours were right for our setting. On our visits we had, on separate occasions, met all three of the staff, Mary, Belinda and Philippa, all of whom were totally professional, very patient and brimming with product knowledge. The delivery of the shop floor sofa was undertaken by Barry, a company local to Hungerford and he was absolutely first class, arriving on time and setting up the sofa legs and placing it in the lounge.
The two seater Kentwell sofa was delivered by two guys from London, again first class service with nothing too much trouble. The sofa bed was delivered from Exeter and once again very efficient and nothing too much trouble. We are very pleased with all three products and would highly recommend Sofas & Stuff.

Patrick, October 2012

Better than DFS but a way to go

Excellent good quality product very pleased indeed, poor delivery times though we had to wait 10 weeks having been quoted 6-8, I do not know of any other businesses that shut down for a summer holiday?!

Barry, October 2012

The sofa and stuff team.

 

We visited the showroom at Fittleworth and received excellent and helpful advice all done in a very friendly way. As result have got a sofa which is perfect for my needs.

 

The delivery was timely and the delivery guys friendly and helpful.

 

Marks of 5 out of 5!

 

Please use this as you wish

 

Barry Budibent

Joanne, October 2012

Sofas and Stuff proved to be really helpful and extremely competant and pleasant to deal with. The guys who delivered our sofa were fantastic - and we're also really pleased with our sofa! - lovely quality and a good price.

Catherine, October 2012

Love the bed!

Looks good, feels good and gives a good night's sleep. What more good one want in a bed?

Sue, October 2012

Just taken delivery of two lovely new sofas after a ten week wait !!!!!!! Should have been six to eight weeks but it was over the summer hol period so.............. Anyway, delighted with them and the service from all involved has been great. Would have no hesitation recommending Sofas and Stuff and in fact have already done so. Altogether a very positive experience.

Isabelle, September 2012

I'm a fussy shopper, I know that, but felt thoroughly disheartened at ever finding a sofa that I liked, to fit in the very precise, small space that I had available.

I accidentally came across the Sofas and Stuff website and was delighted to find they had a showroom in Hungerford. What a wonderful experience! Was almost like a day out - beautiful barn in a lovely countryside location. Incredibly helpful staff who really knew their products, knew instantly what would fit, and spent time with me to find the correct fabric. And then they sent me away without placing an order - to put newspaper templates on the floor of my living room to give me the confidence that it would fit, and it would be right!

I went back the following weekend and placed the order, and was slightly upset that I would have to wait over 6 weeks to receive my lovely new sofa.... only I didn't. Less than 5 weeks passed and I received a phone call to arrange delivery.

The delivery guys were an hour early, which wasn't a problem, as I had to be home anyway. The were friendly and careful, and put the sofa exactly where I wanted it.

If only all shopping experiences were like this!!

Barbara, September 2012

My lovely Clavering sofa was delivered the other day 2 weeks earlier than initially expected. I am delighted with it - so comfortable that I immediately fell asleep on it for 2 hours! The delivery men were great , especially as they had to traipse round the back of our house in the pouring rain to fit it through the door.

The buying experience at Bishop Thornton was also very good. Welcoming staff who were not pushy, just informative and patient. Very much a 5 star experience.

Debs, September 2012

Over all, I am very pleased with my experience with sofas and stuff. The sales process was excellent as Martyn was very friendly both over email and in person at the show room. He answered all of my questions and provided me with several quotes to help me make up my mind about which material to go for and was patient and not at all pushy. The only slight pain point was the delivery which arrived later than expected, although it was on the expected day. As it was out of office hours, we couldn't contact anyone to find out what was going on with it, but the delivery guys did call us in the end to let us know they were running late and when they did arrive, they were very friendly - they set it all up for us and took away the packaging, which was great. Now it's arrived, we really love our new sofa and footstool - its extremely comfortable and well-made and feels like it’s built to last. I would recommend that you think about placing your order in good time, as it did take about 10 or 11 weeks for our sofa to be made up, although we did have some special requirement.

Jane, September 2012

Great customer service and attention to detail!

Many thanks for a great service from beginning to end. I enjoyed discussing the options for choice of sofa and chair and especially looking at matching and working with fabrics.
The advice given was informative and provided in a professional
non biased manner.
Hospitality great, thanks for the many cups of builders tea!!

Susannah, September 2012

We are thrilled with our new sofa. The staff at Fittleworth were helpful and endlessly patient while we played with every permutation of fabrics.
Delivery date was exactly as planned. The delivery staff arrived just ahead of the 2 hour slot and were very efficient.
We are waiting on one cushion as the fabric wasn't available, but have been kept informed of it's progress.

Gillian, August 2012

Having taken delivery of my Ashdown sofa and Wadenhoe chairs a couple of weeks ago, I thought I would contact you to let you know how pleased I am.  The modification that was made to the sofa to allow four feet with wheels seems to have worked a treat and the sofa is now easily mobile and wonderfully comfortable - thank you for suggesting that and making all the necessary enquiries to get that particular ball rolling.  The chairs are also very comfortable and the 'house'

berry fabric looks great in my room.  All in all, a very satisfied customer.

Douglas, September 2012

Compfy furniture.

Michele, August 2012

"After much deliberation I ordered the Haresfield sofa in Lundy Linen.  As I live in the midlands (weirdly not far from your factory), there aren't any showrooms to visit within a reasonable driving distance - I think this is a bit unfair on everyone in the midlands, and is something you should look at.

However, Suzanne Musumeci was wonderful on the telephone, we had a couple of conversations and she tried very hard to send me samples of fabric in neutral colours that weren't too light, nor too dark, and that wouldn't show dog hairs etc for me to consider.  I do a lot of internet shopping, even so, its quite a leap of faith to order a settee you've never seen in the flesh.

The delivery company and men were great, manipulating it into the living room with care (and having met my 2 greyhounds I may have persuaded one of the chaps to adopt a greyhound as his next dog - certainly he went away with the details of his local re-homing charity after fussing my two).

The sofa looks great and feels great to sit on, providing good support.  Its also a very well designed sofa, in that the sides are perfectly straight, there's no wasted room with the arms, and its classical without being dated.  The linen is a little rough to the touch, but I was expecting that from the swatches, the softer fabrics just weren't the right shade, whereas this was. Its early days of ownership yet, but at the moment I'm very definitely still in love with my Haresfield.

Angelina, August 2012

Just happened to see an ad for Sofas and Stuff in a magazine so thought we would give them a try. Went to Parsons Green showroom and about an hour later had ordered our sofa. It couldn't have been a better experience. We mooched around and were offered assistance when we wanted it - absolutely no pressure. Everything was very friendly and efficient even down to the delivery which was as agreed. Liked the cafe style refreshments. Highly recommended! In fact, have already recommended..

Stephen and Gillian, August 2012

We're delighted with our comfy Helford sofa and chairs - purchased from the Eridge showroom. Once we found a stripey fabric by our longstanding favourite - Designer's Guild - we knew it would make a great combination. There was a huge range of other fabrics for comparison! The people (and dogs) were friendly and the delivery service excellent. The sofa and chairs look wonderful in our lounge. Would happily buy more from Sofas + Stuff in the future.
Stephen + Gillian

Hayley, August 2012

great range of products, helpful staff and a prompt delivery. We love our new sofas and coffee table!

A nice touch giving us a chilled beer each whilst we browsed.

We'd buy from here again

Michele, August 2012

Having previously purchased an Allwinton sofa from Sofas & Stuff earlier this year, we revisited their Fiittleworth showroom looking for another sofa to replace an older one. We had no hesitation in going back there as the staff are so helpful and there is a large choice of sofas to view and sit on, all of which are of the highest quality.

This time we purchased a large Houghton sofa and are delighted with it. It looks lovely and is so comfortable and large enough to fully lie down on! Delivery was prompt and without problem.

We would thoroughly recommend Sofas & Stuff to anyone looking for a new sofa.

Jane, August 2012

Well, I can only praise the whole experience! nothing like going to one of the large chain outfits. I have been looking at sofa's for years and to be greeted with coffee and allowed to browse and sit on every sofa without feeling awkward was superb. I wanted to buy something made in the UK and had no difficulty at all.

I am a nightmare customer, hugely indecisive and talk too much. Mandy was patient, knowledgeable and very welcoming. I even went home to fetch a spare piece of carpet to check if the colour would go, and spent hours looking at samples for the cushions. Email and phone contact were both excellent., with the sofa ready in six weeks from the order being made.

Sophie was extremely helpful with regard to delivery dates as I was away with work, the delivery company text 2 days before with a time slot and arrived perfectly on time. It took less then half an hour to remove one and install the new Stourhead...amazing. Great guys.

Perfect timing, as working from home for a couple of weeks........in fact, it's very difficult to get off it as it is so comfortable!!

Will definately purchase from them again and would thoroughly recommend them. Pain-free, quality product and quality experience.

Clare, August 2012

Really helpful staff in the shop. Fantastic range of sofa styles with both fitted and loose covers. Really efficient delivery with the shortest lead time I could find after a lot of research! Really pleased with the sofas - thank you.

Julia, August 2012

Wonderful showroom in converted stables (I think) in Fittleworth, great staff - friendly and helpful without being at all pushy. they just left you to browse but were there to answer any questions and make useful suggestions. Their sofas are just beautiful and quality like no other. They really are good value for the quality. My sofa is GORGEOUS and so happy with it - cushions in the different fabrics and patterns look amazing - couldn't be happier! Sofa was also ready and delivered about 3 weeks before it was due which was great too! Will definitely be returning to Sofas & stuff when I'm wanting any more sofas, chairs or beds - great little find!

Helen, August 2012

We visited the Eridge showroom: the staff were very helpful and polite (understanding of three lively children) despite our procrastination and revisiting of the quotes. Our sofa arrived when promised and the delivery men were very efficient and tidy (despite the torrential rain). The sofa is wonderful and was much admired by friends. Very pleased we bought our (Hambledon) sofa

Helen, August 2012

We visited the Eridge showroom: the staff were very helpful and polite (understanding of three lively children) despite our procrastination and revisiting of the quotes. Our sofa arrived when promised and the delivery men were very efficient and tidy (despite the torrential rain). The sofa is wonderful and was much admired by friends. Very pleased we bought our (Hambledon) sofa.

Jane and David, August 2012

We've been looking for the right sofa for a tricky space in our kitchen for ages and saw the Clavering on a chance visit to the Fittleworth (Sussex) showroom in May. Mandy was very helpful and patient with our order and I can't thank Livvy enough for sorting out the delivery. Now it has arrived, I can see it was the perfect choice - it has only been here for a few days and someone seems to have been stretched out on it almost the whole time! Thank you - and especially for the excellent customer service.

Julia, July 2012

Wonderful showroom in converted stables (I think) in Fittleworth, great staff - friendly and helpful without being at all pushy. they just left you to browse but were there to answer any questions and make useful suggestions. Their sofas are just beautiful and quality like no other. They really are good value for the quality. My sofa is GORGEOUS and so happy with it - cushions in the different fabrics and patterns look amazing - couldn't be happier! Sofa was also ready and delivered about 3 weeks before it was due which was great too! Will definitely be returning to Sofas & stuff when I'm wanting any more sofas, chairs or beds - great little find!

Tamsyn, July 2012

We recieved our sofa last week and its much better than expected! It looks amazing and the quality is like nothing else that i have seen in a sofa (we have been looking for a long time!). Sofa is very comfortable and very pleased with our fabric choices! Belinda was extremley helpful - we can't reccommend them enough! Thank you Sofas & Stuff!

Paris, July 2012

After having been very uninspired after visiting the large High Street sofa chains we visited the Sofas and Stuff barn showroom in Fittleworth in June.

We had a good idea of which style of sofas we wanted and as soon as we walked through the door we had spotted the one, however on looking around the showroom there were several styles which really jumped out.

We were greeted by Mandy who was fantastic, she seemed to have all the time in the world for us, no pressure and very knowledgable. She talked us through the two types of sofas in which we were interested and the options available to us and then helped us with the huge range of fabrics on offer.

We went away to think about the options and returned the following weekend when we ordered a sofa and an armchair which were completely different to the style which we had first imagined. Again Mandy had so much time for us and have to say she is a fantastic asset to Sofas and Stuff (her colleague, although we did not deal with her, seemed equally friendly and knowledgable too).

We were told that the delivery date was in five weeks and exactly five weeks later the sofa and armchair arrived here at the cottage. The delivery men gave a slot of between 0930 - 1130 and at 1030 they arrived, unwrapped the items, placed them where I asked, set both the sofa and armchair up beautifully and cleared the small amount of mess.

The sofa and armchair have been here for a week and we are so pleased! They are exactly what we asked for, so well made, comfortable and look just perfect next to the open fire.

I would have absolutely no hesitation about using Sofas & Stuff again, I would recommend them wholeheartedly to any of my friends or family who are looking for gorgeous, quality items from a very professionally run company.

Nicola, July 2012

Hungerford showroom exceptional

I bought a wonderful sofa from Leverton. The service was superb and the staff brilliant. I also bought one online and the service again was swift and simple. I highly recommend this company.

Mrs Howard, July 2012

Excellent service from beginning to end. Very good choice and helpful staff. Expert delivery. No problems!

Maggie, July 2012

Love it!

Never expected to to walk out of the beautiful Harrogate showroom having ordered a bright red sofa, but after a chat and a think I am so glad I did! Could not be more happy with my Lindisfarne -- brightens up the room no end, accommodates my long legs and is wonderfully comfy.

The delivery company were also pleasant and helpful, rearranging the day and time slot so I wouldn't miss too much work, and removing my old sofa.

Great experience, would recommend to anyone.

David, July 2012

The delivery of our new sofa and two chairs were delivered just 20 mins late, but the delivery people had the courtesy to phone to let me know. They were very helpful and even removed our old suite into our garage. The new suite is lovely, fits perfectly in our little cottage. Its well made and so comfortable. Also just to say I was not comfortable with ordering on line so we visited a barn showroom in Fittleworth where the staff were very friendly and helpful, making the experience a pleasure, especially for my husband, who has a dislike to sofa shopping

Carol, July 2012

We visited the West Sussex showroom one wet Sunday in June . The service in the showroom was excellent. Coffee provided and the staff answered all our queries with knowledge. We placed an order for 2 sofas.
The after care was frustrating as our email and home address had been written incorrectly on the invoices and order despite me spelling our surname and address .It took two further attempts to get it right..
I also ordered some extra material which was sent a metre short .I was told that the showroom ordered the material by phone and either someone had written it down wrong or they had said the wrong quantity, neither was my fault..initially said they would order me the extra metre.I pointed out that I needed it in one piece .This was rectified but meant I had to wait for the correct amount and then had to return the first roll back to the show room which was a 30 mile journay
The sofas have arrived , very comfortable, and just what we wanted. The delivery men phoned when they were 30 minutes away and were very friendly and accommodating . I was overall very pleased with my experince with sofas and stuff. Just need to concentrate on small details which can niggle a customer.

Fiona, July 2012

The whole experience was a pleasure - helpful, friendly staff, wonderful products and fantastic communication - recommend highly!

The whole experience from start to finish was great. Belinda in Hungerford was brilliant - really helpful but not in the least pushy - she seemed genuinely keen to make sure we were happy with our choice. She ordered swatches of fabric for me, answered all my queries promptly and even nursed my husband (who loathes shopping) through the process so that even he enjoyed it!

Once the order was placed communication as to the progress of our sofas and chair was timely and welcome - we were amazed that the delivery was way ahead of our expectations. The delivery men were bang on time, delightful, covering their shoes to protect the carpet, unwrapping the sofas carefully and checking we were happy with everything.

I wholeheartedly recommend Sofas and Stuff - we are thrilled with our new furniture - even our normally disinterested kids have remarked on how comfy the sofas are!!

Julie, July 2012

An excellent company, an excellent service.

I was really impressed by the high standard of service that I received from Sofas and Stuff. The staff were brilliant - they were extremely helpful, and even when I made a mistake with the sofa that I ordered I was able to change my mind and get a sofa that I am completely happy with. The delivery company was also excellent, giving a two-hour delivery time, so no waiting in for the whole day. I would recommend anyone wanting a new sofa to go to Sofas and Stuff first - they provide a much better service than any other high street store that I went to, a really extensive range of fabrics to choose from (including cheaper ones if you're on a tight budget), and a quick delivery time for a made-to-order piece of furniture.

Linda, July 2012

very pleased with sofa

Samantha, July 2012

A professional - first class service.

I had been looking for a sofa for some time. I felt that the quality fell significantly short of the price! However, then I found Sofas and Stuff on the website and decided to visit their Hungerford show rooms.

I couldn't have asked for a better experience. The lady who served us was incredibly patient with me and gave me some sound advice.

I placed my order within 48 hours and was told that my sofa would be delivered in six weeks - it was and even the courier service and delivery men were first class.

I will definitely buy from Sofas and Stuff again and thoroughly recommend them to anyone who is looking for quality at a good price. Thank you!

Anna, July 2012

Beautiful buttoned beds, had two of them made and they are stunning. They have completely transformed the rooms and the large sofa in our bedroom just finishes off the look.

All the staff were helpful and efficient and I would recommend them to anyone out there who wants good service, quality and competitive prices.

Thanks again Sofas and stuff,
Anna

 

 

Dorothy, July 2012

Great product and great service.

Impressed by the range and the fabrics they offered on site. Staff were incredibly helpful and had some really good suggestions when it came to fabrics. I had been looking at various sofa manufacturers and I think Sofas and Stuff offer really good value for money. Another plus was they are all made in the UK - important point for us. 6 week delivery was also very impressive and we were kept up to date with the progress of our order throughout the process. Would certainly recommend Sofas & Stuff to my friends.

Jo, July

I was recommended Sofas & Stuff by a friend and visited the Parsons Green store. The staff were really helpful and there was a great range available to choose from. We actually ended up ordering online which was very straightforward. The sofa did take longer than anticipated to makes there was a fault in the batch of fabric which delayed the process. Delivery was very efficient though with a 2 hour window slot. Would definitely recommend the company and will use in the future

Olwynne, July 2012

We have had the most wonderful experience with Sofas & Stuff. We could have bought any of their sofas and been happy, from visiting their showroom in Berkshire to choosing our sofa with their really helpful staff, to selecting fabric, it was a brilliant process. Sofa is in and looks stunning. The most comfy sofa we have ever had. Luxury product for a lot less than you would expect. My only reservation was the delivery, I was given a time of 2.30-4.30 and they eventually arrived at 7.30, although very apologetic and quick to bring it in, so this was not really a problem in the end.

Yvonne, July 2012

I love my new sofa. Its so comfortable and well made.The company kept me regularly updated on its progress and delivery was acurate to within 2 hours.

Chris, July 2012

Highly recommended, a felt that we were purchasing from a company that cared and wanted to help us. After our first purchase, 3 months later we bought more!

Tracy, July 2012

I was extremely pleased with the excellent customer service provided by the staff at the Tunbridge Wells showroom. They provided clear and accurate advice and were only too happy to accommodate when I had a query or question.

Andrea N, July 2012

My sofas are gorgeous!!

Ordered a small and a compact Lindisfarne sofa in cardinal red fabric. They are absolutely lovely and look far more expensive than they were. Staff at Sofas and Stuff in Hungerford were very helpful and knowledgable. They advised us on fabrics and very quickly sent us revised quotes each time we changed our minds! When we (finally!) decided what we wanted, ordering was quick and easy. Delivery men were also great - punctual and polite and they took our old sofas away for an agreed price. I would definitely recommend this company to others.

Mary, July 2012

I love my new chairs! I chose them during a visit to the showroom, where staff were extremely helpful. Ordering by phone was simple and the predicted manufacturing time was accurate. The delivery process was good too.
Thank you.

Andrea, July 2012

Excellent staff and quality of sofa

So helpful staff throughout order process have no hesitation in recommending them to friends.

The sofas are very comfortable and look as thought they will last forever.

I really don't want to get up from sofa - sooooooooooo comfortable and can't wait to show all my friends.

Annabel, July 2012

The staff were very helpful and I ended up with a great sofa and a second set of covers and as the frame is hardwood I expect it to see me out the rest of my days.

The swatches arrived promptly and the sofa arrived when they said it would. Staff followed everything up extremely well.

The only thing I had to do was ring up to check what the spare plastic rods were for.

Lisa, July 2012

First class service and beautiful product delivered on time

Polite helpful staff, allowed me to use my own fabric and design a slightly bespoke size and given a 2 hour delivery window with phone calls the day before to check on details

Sarah, July 2012

Brilliant

We have already reccommended Sofas and Stuff to family who have now ordered with them. The staff were very friendly and helpful when I rang with questions. Our Sofa is so comfy, and the qualiy is very good. I would certainly go back to them for any more buys.

Our Fabric Protection pack took a little while to come but arrived quickly after a phone call, I couldn't fault them on anything else.

Annabel, July 2012

Beautiful sofa

The staff were very helpful and I ended up with a great sofa and a second set of covers and as the frame is hardwood I expect it to see me out the rest of my days.

The swatches arrived promptly and the sofa arrived when they said it would. Staff followed everything up extremely well.

The only thing I had to do was ring up to check what the spare plastic rods were for.

Eddie, July 2012

"The Sussex showroom was pressure free and dare I say comfortable. Delivery was delayed for a few weeks due to a batch faulty fabric, well I would rather wait than have a dodgy sofa, but it was delayed. The sofa itself is perfect and I loved it on sight and still do. The delivery guys where polite and kept their word. So apart from the wait the whole thing was a pleasant experience. I would use them again."

Mary, July 2012

Great chairs, excellent service!

I love my new chairs! I chose them during a visit to the showroom, where staff were extremely helpful. ordering by phone was simple and the predicted manufacturing time was accurate. The delivery process was good too.
Thank you!

Jim, July 2012

A very nice firm to deal with extremely helpful and obliging

Went to Tunbridge wells showroom the staff where very helpful and showed us a wide selection of fabrics and spent plenty of time finding out what we wanted.Good communication and information.A nice shopping experience

Angie, July 2012

2 years in the research... I love my new sofa.

I spent 2 years looking for my sofa, its a big spend and with several internet companies to choose from & loving High Street shopping too the choice is a minefield. I must have read the making of the sofas to a tee and decided I wanted a British made one to support the economy here. After daily looking at styles, materials and receiving swatches and postcard designs through the post I plunged for the huge "Overbury"with sofas & Stuff and hurray "I love it "! Its so comfy and looks great and you dont have to keep plumping cushions. One of my girlfriends had also bought a sofa from S&S so i examined hers too and admired it. Had really good service from the company too, happy to recommend.

Tracey, July 2012

Excellent service and excellent quality products

I was extremely pleased with the excellent customer service provided by the staff at the Tunbridge Wells showroom. They provided clear and accurate advice and were only too happy to accommodate when I had a query or question.

Yvonne, July 2012

Excellent service and product.

I love my new sofa. Its so comfortable and well made.
The company kept me regularly updated on its progress and delivery was acurate to within 2 hours.

Chris, July 2012

great company, great values, great deal

Highly recommended, a felt that we were purchasing from a company that cared and wanted to help us. After our first purchase, 3 months later we bought more!

Dominic, July 2012

Love the sofa, should have listened to the advice

Good ordering system, sample fabrics despatched promptly; sofa arrived on time to an uncompleted house and the delivery team carried the sofa through hordes of builders with no complaints.

Only wish we had ordered the protective fabric finish - the sofas are only six months old but they have been well and truly trashed by the family. Looking very "lived in" but my advice to anyone with small children is - pay the extra money to get them protected - we didn't, to our cost.

Guy, July 2012

Very helpful staff, timely and well organised delivery of sofas

Impressed with showroom, very helpful and informative staff and good communication regarding placing of order and delivery of sofas

Miller, July 2012

Epically helpfull company

We weren't the easiest customers. Sofas and stuff were patient and helpful. When they made a mistake they pulled out all the stops to sort it out.

Joyce, July 2012

excellent service throughout

From the showroom to delivery and quality of the product, nothing but complimentary things to say.

Hughes, July 2012

Customer service as it should be.

Both my girlfriend and I were very reassured by Jane Bond's professional manner and knowledge of the products you offer. As a sales professional it's quite refreshing to meet quality salespeople; good selling is always something I look for when buying things of value. Subject to the sofa's meeting our expectations I would not hesitate to recommend Sofa's and Stuff.

Kerswill, July 2012

Relaxed, helpful, made buying my sofa really easy

Very relaxed atmosphere, they were there if I needed advice but never pushy, and made some great suggestions re colours, couldn't have been more helpful

Karen, July 2012

Pleased so far.

Am still waiting for my sofas but to date have been very pleased with Sofasandstuff.

Janet, July 2012

couldn't have been more helpful

Can do this when I actually seem my Sofa and Chair but sure I won't be disapointed.

Lucy, July 2012

Great Sofas and a wonderful Team of people.

I ordered one large sofa and a chair, and couldn't be more thrilled with them.

Stephanie, July 2012

Great service and choice

We were recomended to go to sofa's and stuff by my boyfriends Mum and couldn't be happier with the sofa we have chosen. The lady who helped us (Suzanne? I believe) was very knowledgeable, and happy to let us browse and take fabric samples before ordering. We would definitely come back.

Jones, July 2012

Fabulous range of sofas and Staff who know their products.

Thought the showroom showcased the sofas brilliantly and it took several visits to make our final decision. Delighted with our choices, they look great in situ, the fabrics are lovely and they are all really comfy. would definitely recommend them to anyone looking for a new sofa.
The only reason they don't get 5 stars is we didn't receive our stain treatment pack with the delivery and we haven't heard anything about it since.

Sofas and Stuff Response:

 

Dear Kirsty
Thank you for your review.  Huge apologies that you have not received your staingard kit.  Although our delivery team do what they can to make sure they have enough kits on the van they do occassionally run out and they certainly should let us know if this is the case.  We shall re-iterate this to them, very useful feedback thank you.  If you would contact us with your order number I will make sure we post one out to you today.
Best wishes

Dear Kirsty

Thank you for your review.  Huge apologies that you have not received your staingard kit.  Although our delivery team do what they can to make sure they have enough kits on the van they do occassionally run out and they certainly should let us know if this is the case.  We shall re-iterate this to them, very useful feedback thank you.  If you would contact us with your order number I will make sure we post one out to you today.

Best wishes

 

Susan, July 2012

Fantastic Sofa and Service

Love the sofa, it is perfect aesthetically, in workmanship and in comfort. Beautiful!!! Made within the specifed timescale and arrived at a time suitable for us. Delivered and assembled by the delivery duo. Would definitely recommend Sofas and Stuff and would buy from them again. Fantasic!!!!!!!

John, June 2012

Sofas and Stuff do occassionaly make a mistake and this was one of them this was rectified very quickly -

Ordered 3 pieces of furniture after very helpful advice and patience from staff.
Unfortunately the fabric covering ordered for one piece had long been discontinued by manufacturer so a refund for part of order was requested until we sorted out alternative fabric. Instead of crediting my credit card account, I discovered that a repeat transaction had been processed. This resulted in me owing the credit card company some £5000+. The total order was finally sorted out and I am generally happy with the quality of the furniture

Sheila, June 2012

After trawling the internet for sofas we headed off to Tunbridge Wells and en route drove past Sofas and Stuff showroom. Having dropped in we then spent many a happy hour with the very patient staff, sitting on all the sofas before finally deciding on the Lanhydrock sofa and Sennen chair. Next few hours were spent trying to choose from the huge array of materials. The whole experience was a pleasure from beginning to end with delivery on time, within the alloted time slot. We are now enjoying lounging on our new sofa every evening, we're SO pleased with both sofa and chair we just can't stop looking at them! For the quality of materials and customer service we think they were very reasonably priced, not cheap but you get what you pay for. One very small complaint was that the delivery guys didn't fit the legs on the chair properly so when we sat in it the legs nearly came off. Will definitely head straight to Sofas & Stuff next time we need something and have already recommended to friends.

Maxine, June 2012

I ordered the Helford sofa in Charcoal from Sofas & Stuff on a recommendation from a friend, having been badly let down by a major high street company. I ordered samples online, which were sent very quickly with a lovely hand signed note, and on ordering the sofa, I was kept up to date at each stage. The delivery was quick and easy, delivery guys were very polite and efficient.
I am completely bowled over by my new sofa, especially as I hadn't seen it before purchasing. It is extremely comfortable, with deep seat cushions. It easily seats 4 ladies, I discovered this after having a girls night in on Friday. It is a great colour, works very well with my bright pink cushions. It looks fantastic, in fact, I have a photo of it on my fridge so when I am having a bad day with the kids, I imagine sitting on it at 7pm once they are in bed, watching Corrie and curling up. I am in love.

Ray, June 2012

Our hand made sofa arrived safely. The quality is excellent. The outlets do offer different prices for the same sofa so it is worth ringing around since they are probably made to order in the same factory. Customer service in the shops is excellent - we visited both Fittleworth and Pulborough and they do contact you if there are delays. I knocked off a star since we were told 5 - 6 weeks and it took 7 weeks to make and then the first possible delivery date was nearly two weeks further in the future. Overall highly recommended, we will buy from them again.

Felicity, June 2012

The whole experience from walking into the Parsons Green showroom, to getting our sofa delivered has been an absolute pleasure. The service we received from the staff in the showroom was excellent - they attended to every detail, every question and talked us through all of the options clearly and honestly - from cushion fillings, to leg colours, to material choices, we were guided expertly. The delivery process was also efficient and convenient - love the fact that you get a text message with a 2 hour slot - so rare but so useful, and the delivery men put the sofa together on the spot - even putting little pads on the bottom of the feet so it wouldn't scratch our wood floor.

In short, all aspects were thought through and executed brilliantly. We love the end result - a fantastic quality sofa, which we will enjoy for many years. I have already recommended Sofas and Stuff to several friends and will continue to do so.

Carolyn, June 2012

I accidentally came across the Sofas&Stuff show room unit in Fulham whilst I was in the area. The staff were fantastic in both hospitality (a shot of Nespresso always goes down well!) and of course their knowledge about their products. I was given good reliable advice at the point of purchase without feeling pressured to buy on the spot. Customer service was of a high standard.
My sofa and chair look amazing and the finish is of high quality. Looking forward to many years of sitting on them

Ann Marie, June 2012

The showroom staff were really helpful, no matter how many questions I asked and  your delivery men exceptional - I was late by 25 minutes getting home to take the delivery!! but they were fine about it and on top of that the castors had to be removed to get through one of the doors - he subsequently of course fitted them back on.  They really were very patient and I was only the 'first drop' of the day!!

 

As for the item purchased (an armchair) I am delighted with it - so now  I want another one!!

 

Ade, June 2012

We recently bought 2 Alwinton sofas from sofas and stuff and have been very pleased with the whole experience. In the showroom, there was plenty of choice of styles and materials and the staff were very helpful, not to mention patient, as we took our time deciding on which combination to have.

Once ordered, the sofas were delivered on time and now look and feel great in situ in our living room. The prices are a little higher than some other popular retailers but you get what you pay for and these are stylish, well made sofas. Chuffed.

Michele, June 2012

Really love our new Alwinton sofa - it looks fabulous! Having seen it first on the internet we discovered there was a showroom only 20 minutes away in Fittleworth so we went to have a look. The selection and quality of the sofas was really good and the staff were very helpful, welcoming and knowledgeable. Delivery was within the estimated time frame given when the order was placed and on the day arrived within the time slot allocated.

We are now thinking of ordering a footstool to match. Extremely satisfied with Sofas & Stuff and would definitely recommend.

Mrs White, June 2012

Having done extensive research on line and decided that we liked Sofas and Stuff's range of shapes and colours we visited their showroom near Hungerford to see if the sofas were as good 'in the flesh'.

The showroom is a lovely airy space with a good selection of sofas on view and and extensive selection of swatches of fabric. We had a very useful discussion with a friendly lady, who steered us away from a couple of potential mistakes and helped us to choose a suitable fabric for the sofa we had earmarked on line.

Having ascertained that the sofa was as comfortable and well made as it looked, we ordered it and went off to Hungerford for a celebratory lunch.

The sofa was subsequently delivered on time by a couple polite, efficient chaps who carried it in and unpacked it for us and we are delighted with it.

Nigel, June 2012

Good quality when product arrived. Also have to compliment the delivery men who were excellent and the most helpful I have ever experienced.

Overall service was at a good level, and the sofas are as good as anticipated. Would recommend

Elizabeth, June 2012

Delighted with the sofa and the service. Very comfortable and attractive sofa, just what we were looking for. There was a hitch in the delivery as one piece was missing but quickly solved and delivered within a couple of hours. Very satisfied and would recommend Sofas & Stuff.

Stephanie, June 2012

Absolutely love my new sofas! The whole shopping experience at the Fittleworth Showroom was very enjoyable and the staff were friendly, helpful but most of all they were patient!! The sofas were ready before the 6 week delivery period and the delivery guys were brilliant and let me choose the delivery time 2 weeks in advance. I would recommend Sofas and Stuff to ANYONE to needs a new sofa and doens;t want the cheap rubbish available on the High Street. Thank you!!

Anne-Laure, June 2012

A quick note on your service:

Many thanks to Sofa & Stuff. Everything was perfect starting from the advice in the warehouse to the order and the delivery. I would recommend their sofas & stuff to all my friends! Thank you again and future orders from me will follow."

Joy, June 2012

I had excellent customer service from Gaye at Eridge and I would give 5 out of 5 for efficiency and courtesy in the showroom.  Also 5 out of 5 for the making of the sofas which came a week early and I'm delighted with them.  The delivery company were unhelpful (1 of 5) but Gaye rectified this by getting local guys in who were 5 out of 5.

Thanks!

Evelyn, June 2012

I am writing to say how happy I am with my lovely sofa. I shopped around for ages and finally came across Sofas & Stuff, I live in Bristol, so the nearest showroom was Hungerford. After sitting down on my chosen sofa, the Weybourne, I immediately new I had to buy it. It was the most comfortable sofa I'd ever sat on. I couldn't stop smiling.
Also, the staff there, Belinda and Philippa were extremely helpful and very professional.
I will certainly recommend Sofas & Stuff to all my friends looking for a beautiful and comfortable sofa!

Maria, June 2012

Great quality and service. I would definitely recommend

Graham, June 2012

Just wanted to let you know that the sofa arrived safely and we are DELIGHTED with it, best bit of furniture we have ever bought!! Everyone admires it.

And,better still, the delivery guys took the old one away. When it was delivered it had to come in through the window as the doorway was said to be too narrow but they managed to get it out via the door without difficulty!

Thanks again!

Graham, May 2012

We approached buying a new sofa with trepidation as we have got it so badly wrong in the past.
When we moved to our cottage we ordered a sofa which when delivered would not fit through the front door. We had to remove the window to get it in but even then it was too big for the room.
However we need not have worried because right from the start Sofas & Stuff have been brilliant. We visited the showroom near Hungerford and were impressed by the staff as well as the furniture and the prices. Every question was professionally answered and advice given on how to ensure that the sofa we chose would fit through the door.
The sofa arrived on time and was delivered within the 2 hour time slot by 2 men, who not only got the new sofa in but also incredibly managed to remove our old one through the front door!!
We are absolutely delighted by the design and quality of the new sofa which has transformed our sitting room.
What a joy to find a company who enage with you and fulfil their promises

Anna, May 2012

I love my new sofa! The staff at Tunbridge Wells and Fittleworth showrooms were so helpful, and didn't try to rush me into making a decision. And with all the sofas being so beautiful, it took me a long time!

The sofa was made in the 5 week timeframe I was given, and the customer service team who arranged my delivery were very helpful. The men who delivered my sofa were on time and even called me 15 minutes beforehand to let me know they would be here soon. They were friendly and professional.

The sofa itself is of a very high quality finish and so, so comfortable. More money than I was planning on spending, but definitely worth it.

Thank you!!

Marilyn, May 2012

Just love my new sofas! Very, very comfortable, and the crisp, clean linen (great in this weather) turned out to be a really good fabric choice.

Cushions are really comfy, it was great to have so many fabrics to choose from.

Belinda was great, really helpful and friendly, gave us plenty of time to select and try out all the sofas and choose the fabric/s without any pressure (great showroom in Hungerford).

Thanks Sofas & Stuff, really pleased with my purchase.

marly

Andy, May 2012

We received excellent service from the team at Hungerford, they were very patient and helpful. We took away lots of samples and received very quick quotes through once we had an idea of the sofas we wanted. The quality of the sofas is excellent and such a choice we really struggled to make a decision.

We did have to wait 8 weeks for ours to be delivered but again the service from the delivery company was excellent and they are certainly well worth the wait.

Thank you to all at Sofas & Stuff

Lisa, May 2012

I have been meaning to drop you a line to thank you for all your spot-on advice with the furniture order for our bolthole in Norfolk.

The fabrics you suggested for the chair and sofa work brilliantly, and are a good foil for the wing chair in the moon fabric. We are very impressed with the quality of the pieces - plus also the delivery service. It could not have been a worse day when they arrived, but the guys appeared with covers for the carpets and were careful to wipe everything down as they unpacked. They were superb.

Kate, May 2012

We are delighted with our new corner sofa, ordered through the Tunbridge wells showroom. We ordered a non standard sofa to accommodate the dimensions of the room which was a little confusing but they were very helpful and made sure we got it right. The result is just great, and very comfortable. Customer service prior to delivery was also excellent. They kept in touch to explain that a delay in delivery was due to quality control, they had re ordered our fabric choice because of a slub in the original delivery. Other companies might not have been so detail conscious. Delivery was efficient and bang on time. Will definitely recommend and use this company again.

Jane, May 2012

A really friendly and personal company to deal with without any high pressure sales techniques.

They cope well with all manner of questions and requests for unusual dimensions and variations whilst offering great coffee on tap.

The sofas are excellent quality and come in a wide variety of stylish designs.

We now have 3 sofas, 2 in a holiday cottage which still look perfect after 2 years constant use and now a further 1 in our own home.

Great delivery and after sales service too.

Highly recommended and I would look no further for sofas now.

Joanne, May 2012

I was initially very impressed with the Sofas & Stuff website and found the local showroom easily. The showroom was lovely and the staff very helpful. I found exactly what I wanted - was slightly over my budget but I thought it was worth it. Generally I thought the prices were quite good for the quality. Delivery took a bit longer than I had hoped, approx 10 weeks, but worth the wait. The delivery men were very helpful also, they unpacked the sofas and took away the packaging which was appreciated. The sofas look fabulous and are very comfortable!

Marcia, April, 2012

We visited the showroom in West Sussex and the staff were great and every patient and nice about my 3 year old daughter and my niece who sat on more sofa's than I did. The staff were really knowledgeable about sofas and recommended a great local pub for lunch. When the sofas arrived the delivery guys were fab and I am thrilled with the sofa and would definitely recommend them!

Allan, April, 2012

We happened on Sofas and Stuff by pure chance! We had been looking for may be a couple of years and found nothing that was just what we wanted. We didn't want to compromise! Then when walking near Hungerford we happended to see the sign.

Thank heavens we did! We had muddy walking boots on, but the staff said that would be no problem. I expect they thought we were just time wasters wanting to sit a while in the middle of a long walk, but we weren't! It was sumptuous! Firm but just so comfortable! It was almost too good to be true, so we re-visited on our way home a couple of days later. And we were very impressed yet again.

The staff were very helpful and knowledgable, and sent up so many samples of different materials. We finally ordered and waited.

Then we had a slight hitch (Cos that's all it was!) The lorry broke down (It rarely happens) and they wanted to deliver another day. I told them I had taken the day off and didn't want to do that again, so they hired a small lorry and delivered it that evening.

A lovely couple with their children had obviously taken time out to satisfy the customer! What more can I say? EXCELLENT from start to finish. The sofas are solid, firm but extremely comfortable. I can thoroughly recommend them to ANYONE wanting a suite of sofa's

Tamsin, April 2012

I just wanted to drop you a quick email to say how delighted we are with the order. It all looks lovely and the quality and comfort just what we wanted!

The delivery men were also really hepful, tidy and competent. So just wanted to mention that also. Thank you again. From start to finish I have been really impressed with your service and would definitely recommend you to others.

Best wishes

Helen, April 2012

This was a big purchase for me that I had been saving for, for a long time. I did research and visited a couple of similar style outlets.  I visited the place near Harrogate and found it a very pleasant experience. The staff were there if needed them and knew their sofas, materials and the options available. They were never pushy and gave me loads of time to consider my options. They provided me with various quotes and options, and I felt comfortable going away to make my mind up. My second visit was just as relaxed, and eventually I came to a decision, which I felt was quite bold. Now my sofa and stool has arrived I am sure I made the right decision and love them.
I had a little difficulty co-ordinating with the delivery guys regarding a mutually agreeable time, however when I contacted the ladies in the shop again they listened to my concerns and resolved the matter very quickly.
I would recommend Sofas and Stuff, a little pricey but the quality and service is excellent. Thanks.

Susan and Malcolm, April 2012

We have just taken delivery of our sofa.  We are really pleased with it.  It comes up to expectations.

 

Thank you.

Isabelle, April 2012

I found your website helpful and informative. I could tell easily which sofa would be suitable. I asked for sample materials and was sent them promptly. We decided to come to Parsons Green store as we needed to see more colours. The people there were tremendously helpful, patient and when we made the transaction it was quick and easy. We were also sent a sample of the material we chose which was great and made us feel we had made the right choice. We wanted the sofa before Easter and you arranged that. The only blip was the delivery people ringing up on the morning to say it would not be delivered until 7.00 that evening and we were going out. However, they left it in the garage and we eventually got it through the door. Overall I would say 4.8 - not bad!

Ruth, April 2012

Sarah, March 2012

Just wanted to say the sofa has arrived - its fabulous, I have enclosed some photos as requested - I'm so pleased we went for this colour in the end, thank goodness! Also it arrived with dark feet not light - but actually we like the dark ones so please don't bother swapping - i will phone the office too. Thanks to you and your colleagues for all your help, advice and patience, we will certainly be back for our other room in due course. Meanwhile we continue to speak of your company in the highest terms to anyone one who will listen!

Eleanor, March 2012

Very happy with my comfortable Coniston sofa, service and delivery from Sofas and Stuff. I went to the Parsons Green showroom, close to the tube stop.

Tarnya, March 2012

I love my new sofa's (all 3 of them), and can thoroughly recommend a visit to Leverton Nr Hungerford. The friendly knowledgeable staff helped me to choose my materials over a cappucino, and with a wide choice of styles in the showroom you are made to feel extremely comfortable and not rushed in any way whilst making your decision.  Although the delivery was half an hour late the driver gave me plenty of warning, and they were both polite and tidy.  Thank you and I will definitely be back.

Matt and Nikki, March 2012

We have used Sofas and Stuff twice and have been extremely satisfied with the quality of the service and the products. The sofas are extremely comfortable, made to the highest standards. The team were friendly and knowledgable and helped us every step of the way. Working around our working schedule, they supported us with delivery times and made sure we had a phone call prior to delivery that gave us a more precise time of delivery. Overall, we are delighted.

Anna, March 2012

A very pleasant experience throughout - from the knowledgeable, helpful staff at the showroom, through to friendly and efficient deliverymen. We are delighted with the final product, the sofa looks great and is very comfortable - I would recommend Sofas & Stuff to everybody!

Catherine, March 2012

Excellent Barn showroom where the staff took the trouble to find the right sofa for us and didn't mind the children carrying out the bounce test on the sofas. Delivery early but rang 20 mins before, all went to plan and sofa looks great and is very comfortable. Delivery Company forgot the fabric protection box but I am informed that this should arrive soon. Good service throughout. I would definitely recommend.

Humby50, March 2012

We ordered a new sofa from the branch of Sofas & Stuff near Tunbridge Wells. The sofa itself is wonderful and the just what we wanted. The staff at the branch were really helpful and provided us with multiple samples of the fabric we chose when we kept loosing them! The actually delivery of the sofa was great, although the delivery team actually turned up a little early. It was also hard to find a day that the delivery team could fit us in so probably best to know you'll have a good stretch of time where you might be able to accomadate the delivery.

LGCL Fletcher, March 2012

We absolutely love our new sofa, so confortable and looks great. The fact that we can be flexible with it eg 2 piece suite, corner sofa, foot stool to go anywhere is an added bonus. Very impressed with the quality of the product, the colour and texture of it goes wonderfully in our new lounge. The staff at Chilton Foliat branch were brilliant and most helpful advising us accordingly and letting us have some samples to take away. Even impressed with the delivery people; how they took care with it when setting it up. Thank you to all and would definitely recommend Sofas & Stuff to all we know and any sofas we get in future will undoubtedly be through Sofas & Stuff.

Balaam, March 2012

Excellent service, buying a sofa was never so easy.

The whole experience of buying a sofa was easy and pain free. The entire range of sofas were on display with every swatch available to help me choose exactly what I wanted. The sales person was very helpful and knew what she was talking about, offering advise when needed. I now have a lovely, high quality ,British made sofa that is a dream to sit on.

Barbara, March 2012

I recently had my beautiful Woolsthorpe Sofa and Chair delivered from Sofas and Stuff. I ordered them off the internet with the fantastic advice given by Mandy (at Sussex I think) She had sent me a Romo fabric in a creamy colour but I decided to go with a shade of grey. Mandy suggested a colour and asked me to trust her!! Well very early one morning 2 weeks ago, the sofa and chair arrived..not only had I never sat on a Sofas and Stuff sofa, I had not much idea what colour it would be (apart from the Romo website and the feel of a fabric swatch, Linara). I can safely say I'm in love with my new furniture. They are beautiful to look at, really well made and very very comfy to sit on. The delivery guys were superb…the best I've ever dealt with. Funny (even at the crack of dawn) polite and super efficient. My old sofa was carried round the back of the house and the new one brought in through the front. They took all the packaging,screwed the legs on and even plumped the cushions. Thanks so much for such brilliant service. I have recommended you to anyone who will listen and on Facebook!! Cheers.

 

Colin, March 2012

Very happy with the product look forward to its comfort for a long time.  Very pleased and appreciative of the help from Sofa & Stuff staff who really pulled out the stops to help us meet an export time limit.  This also applies to the delivery staff who were more than helpful.

Ralph, March 2012

My wife and I visited your Parsons Green showroom on Sunday 11th March. We were looked after by Ms Nadia Strachan. Although we were placing the 4th order that various members of our family have placed with your firm, you should know that Ms Strachan was quite the most patient and helpful member of staff that any employer could ever hope to have represent them. She was courteous, very knowledgeable about your firm's products, hugely patient and totally helpful. Having run my own businesses for several years, I do understand and really appreciate the value of well trained, polite and customer orientated staff. Ms Strachan is as good as they come.

Burdge, March 2012

very patient and friendly personal service

I loved the range of sofa's so many fabrics to choose from that you really need a whole day in their warehouse. plenty of coffee provided and staff very friendly. just one thing i was offered insurance with my first setee but not the second and of course i forgot to ask after i had purchased it. i would definately reccommend having their insurance as it is such a good cover.

Bridget and David, March 2012

Just to let you know that we have received the sofa and like it very much and to commend the efficiency and curtesy of your delivery team.

Kathryn, March 2012

From start to finish the service from Sofas & Stuff was fantastic. I was very nervous about getting the sofa into the house so the team in the Parsons Green branch helped me with measurements. The sofa was ready slightly early, as I was going on holiday, the delivery was put back - again with no problem. Delivery was quick, the guys got the sofa round some odd angles and unpacked my sofa and put it in to place for me. The sofa itself is a work of art! A similar sofa in a well known upmarket sofa shop was over twice the price. The fabric is plush and the cushions well stuffed. Could not be happier!

Parfitt, March 2012

great,love it

great service very friendly, supurb delivery and very help full in choosing our colour combination. would definatley recomend to others.

Walker, March 2012

Very helpful but I did not purchase.

A very helpful company with intelligent staff who knew what they
were suggesting in terms of size and shape of sofa for the space
that is available.

McCabe, March 2012

Friendly, helpful staff and a first rate service

You receive the sort of service that is so lacking in many places today. The heading of this review sums it up. Highly recommended. Enough said:-)

Heather, March 2012

Superstar Service!

During one of the busiest times of the year, last year - December, Sofa's and Stuff went above and beyond the call of duty by arranging delivery with an additional company, to ensure that we met our incredibly tight 'do or die' deadline. (And at no extra cost to my clients - who were delighted with the sofa bed and that it arrived in time for their guests staying over the Christmas period.)

Aside from this, frankly, heroic effort on their behalf they are always very charming on the phone. I cannot recommend this company - and their products, highly enough.

Eaton, March 2012

love them and our sofa !

first class service, first class sofa delivered by first class man in a van!

Ellison, March 2012

Excellent service, delivered to France very satisfied

My wife and I visited the site in Hungerford and were well received. The staff were helpful and friendly. As we live in France we obtained an Independent remover to transport the suite. S and S delivered the suite to the Independent remover and the goods arrived safely. We are very satisfied.

Atac, Mrach 2012

excellent

excellent service and finish

Holden, March 2012

Superb Service from ordering to delivery!

Sofa and Stuff were extremely helpful, friendly and efficient. They kept in me informed with delivery times and the men who delivered my gorgeous new sofa were also very friendly and took much pride in the product. I love my sofa and I have had lots of positive comments from friends and family. I would use them everytime!

Davies, March 2012

Very helpful and efficient service. An excellent product.

We were very pleased with the sofa we purchased in November. Very well made in hard wood, excellent fabric and a good choice patterns and colours.

Katrina March 2012

Great service, fantastic quality

We have ordered 6 sofas and two footstools from Sofasandstuff. The service they give is excellent. The order was processed quickly and efficiently. It arrived exactly when they said it would - and their carrier called to arrange a delivery time. The sofas were delivered all wrapped in bubble wrap and the carrier unpacked and placed them, taking away all rubbish and taking great care not to damage the carpet etc. The quality is great and they are so comfortable. So much better - and much better value - than some of the huge companies who advertise all the time on TV. I couldn't recommend them more highly and we will be back!!

John, March 2012

Just wanted to say the sofa has arrived - its fabulous, I have enclosed some photos as requested - I'm so pleased we went for this colour in the end, thank goodness! Also it arrived with dark feet not light - but actually we like the dark ones so please don't bother swapping - i will phone the office too

Thanks  to you and your colleagues for all your help, advice and patience, we will certainly be back for our other room in due course.

Meanwhile we continue to speak of your company in the highest terms to anyone one who will listen!

De Le Voi, March 2012

An excellent experience all round, from first visit to the showrooms to delivery of our new sofa. The choice range is very good and the staff helpful & informative. The delivery was telephoned in advance and arrived on time - the delivery men polite and tidy. The sofa we chose fits so well into our existing home decor - generally "Provencal", and everything down to the castor wheels just perfect. We would be very happy to recommend Sofas and Stuff to anyone.

 

 

Jill & David, March 2012

Our sofa arrived today on the day and time of arrival given.  The service was brilliant as was the whole procedure - from firstly a great website, a visit to the showroom, help and advice regarding different fabrics from the ?manageress, the processing of the order - all were terrific and finally the sofa when delivered is perfect.  Having seen it in situ, we will be back to order a matching chair in the next week or so.

Eve, February 2012

Everything about my sofa from first walking in your store to the delivery men leaving (with ALL the rubbish) was wonderful. It all happened just as you said and everyone was very friendly and efficient.  Full marks on everything.

Rosie, February 2012

I went to The Barn at Fittleworth twice before ordering my two sofas, which have been much admired and envied by my friends! I've recently moved down a coastal track and hats off to the delivery guys who found the cottage and were very helpful.

Stephen, February 2012

I would just like to thank you for the excellent customer service we have received throughout the whole process of buying and taking delivery of our sofas. I would like to mention at this point the delivery company that you use were absolutely brilliant, the knocked on the door first to assess the best way to bring the sofa in etc. The removed all the packaging and even screwed the feet on for me, they were brilliant and extremely friendly.

Overall a 10/10 experience.

David, February 2012

We were delighted with the experience of dealing with your firm, from first entering the showroom to receiving our delivery of two sofas.

Nicolette, February 2012

 

The sofas are great thank you. We purchased from you having found you on the website. Plenty to see and choose from, with as much help as we wanted and as much time as we needed to contemplate our choices over a cup of tea.
The delivery guys did a brilliant job especially as it chucked it down with rain on their arrival - they wrapped all the cushions up to ensure nothing got wet. They couldn't have been more helpful.

The sofas are great thank you. We purchased from you having found you on the website. Plenty to see and choose from, with as much help as we wanted and as much time as we needed to contemplate our choices over a cup of tea. The delivery guys did a brilliant job especially as it chucked it down with rain on their arrival - they wrapped all the cushions up to ensure nothing got wet. They couldn't have been more helpful.

 

 

Ian, February 2012

 

I can confirm that we do love our sofas, and the experience was a pleasurable one. We visited the showroom where we were well looked after.
Although there was an error in the booking, it was quickly rectified when I pointed it out.
The delivery staff contacted me in advance, set expectations, and were then courteous and thorough throughout the delivery process.
I would rate the experience as 5, so much so that I shall be ordering a further sofa later on today !!

I can confirm that we do love our sofas, and the experience was a pleasurable one. We visited the showroom where we were well looked after. Although there was an error in the booking, it was quickly rectified when I pointed it out. The delivery staff contacted me in advance, set expectations, and were then courteous and thorough throughout the delivery process. I would rate the experience as 5, so much so that I shall be ordering a further sofa later on today !!

 

 

Monica, February 2012

 

I did mean to order the larger one, was my mistake, but to be honest this size probably suits the room better.
Cushions big and comfortable enough for people to sit on the floor if we have people round.
Am very pleased with the actual Sofa though and your service.

I did mean to order the larger one, was my mistake, but to be honest this size probably suits the room better. Cushions big and comfortable enough for people to sit on the floor if we have people round. Am very pleased with the actual Sofa though and your service.

 

 

Joanna, February 2012

 

We are extremely happy with our chairs and the free set of covers. The delivery guys were very friendly and called when they were 30 minutes away so I knew when they would arrive.
We would rate our experience as 5 out of 5 and would definitely recommend you to our friends.

We are extremely happy with our chairs and the free set of covers. The delivery guys were very friendly and called when they were 30 minutes away so I knew when they would arrive. We would rate our experience as 5 out of 5 and would definitely recommend you to our friends.

 

 

Michael, February 2012

We bought our sofa in the Sofas and Stuff clearance sale and I have to say we are extremely happy with the sofa and the delivery service that bought it to our home. We were however slightly underwhelmed by the service we received in The Parsons Green showroom by the shop staff who seemed quite reluctant to answer questions and made us feel ever so slightly like they were doing us a favour by selling the sofa. This could possibly have been because it was a clearance item, but we were still spending a significant amount of money with them and felt they could have been slightly more helpful on the actual sale.

Dear Michael

Thank you enormously for your feedback; it's the only way we learn and improve. In your case it looks like we have not done the best of jobs of making you feel valued and cared for, and for that I offer a very sincere apology. I will be talking this through with my colleagues in London today, as part of our regular training programme, and hope that, as a result, we never leave anyone feeling "unloved" again.

Many thanks again for your valued feedback,
With very best regards

Andrew

Ruth, February 2012

Dear Andy and team,

I would like to thank Nikki and all the staff at the Eridge branch of Sofas and Stuff. The service I received was very proffesional and extremely  helpful , from choosing the  settee [Helford] right through to the fabrics and trimmings,nothing was too much trouble. There was some delay in the delivery but this was due to the holiday period over Xmas and new year. The dilivery itself was done with great care and the sofa looks great. Just one disappointment was the scatter cushions ,if  I position the zip at the base the design becomes upside down,and not centered. Overall Sofas and Stuff will getting a further order from me.

Many thanks

Michael P, February 2012

We visited Sofas & Stuff in their delightful Fittleworth showroom, near Petworth, West Sussex. The showroom is a beautifully converted barn and it made for a great setting to view the sofa's this company offers. We soon fell in love with one particular sofa and chose our fabric from the extensive selection. We placed our order and were given an approximate delivery time which turned out to be surprisingly accurate. We were kept updated at every stage throughout the order and delivery process, the customer service was excellent.

 

I was impressed by the level of help & advice we were given, the staff were knowledgeable & they listened to us and answered our questions, they went out of their way to help with fabric choices and advice.

 

Check out Sofas and Stuff, you won't be disappointed...!

Kate, February 2012

Excellent Barn showroom where the staff took the trouble to find the right sofa for us and didn't mind the children carrying out the bounce test on the sofas. Delivery early but rang 20 mins before, all went to plan and sofa looks great and is very comfortable. Delivery Company forgot the fabric protection box but I am informed that this should arrive soon. Good service throughout. I would definitely recommend.

Sarah, February 2012

 

We bit the bullet and bought two new sofas. Having looked at other outlets, we were recommended Sofas & Stuff in Fittleworth. Very professional and helpful and lots of sofas to look at and try out in the Showroom. Great quality and lovely fabric to choose from.
Ordering was easy and delivery painless. Lovely guys who even took my current sofa outside for me.
Highly recommend Sofas & Stuff. Very patient with someone who doesn't find it very easy to make up her mind - especially when spoilt for choice!

We bit the bullet and bought two new sofas. Having looked at other outlets, we were recommended Sofas & Stuff in Fittleworth. Very professional and helpful and lots of sofas to look at and try out in the Showroom. Great quality and lovely fabric to choose from. Ordering was easy and delivery painless. Lovely guys who even took my current sofa outside for me. Highly recommend Sofas & Stuff. Very patient with someone who doesn't find it very easy to make up her mind - especially when spoilt for choice!

 

 

Alan, February 2012

I have visited the showroom in Fittleworth three times now, and each time I have been received with a friendly welcome and the offer of an excellent cup of coffee. Everybody has been at pains to help with our deliberations, but never with a hint of pushy salesmanship. What has helped the sale particularly is the flexibility and obvious willingness to adapt to suit particular needs and preferences. I had no difficulty in deciding on the sofa bed and chair that I ordered in this case, and I came back with a friend who has ordered two sofas and some material. Again, it was the range of models on offer, and your flexibility that helped her make her decisions. It was a real pleasure for me to accompany her back to the showroom, and your organization is now on a very short list of my favourite shops. From my experience on this particular order, I can rate the experience as nothing other than a 5.

Hazel, January 2012

5 out of 5 for website, easy to use, like the fact sofa picture changes colour with fabric selection.

5 out of 5 for showroom, lighter than most, every style possible on display.

5 out of 5 for staff, friendly, helpful but not o.t.t.! most establishments either you cannot find anyone or will not leave you alone which scares me off!

5 out of 5 for delivery, did not have to wait in all day and staff courteous and efficient.

5 out of 5 for customer service, when I had buyers remorse you were very reassuring and helpful!

5 out of 5 for product, looks great, love the quality, competitive prices.

Debra, January 2012

You were very good all the way through the process. The website was very easy to use and I was kept well informed. I appreciated having a 3 hour window for delivery. The guys who delivered were neat and tidy and did everything as you say below. I would rate you as a 5 and recommend you to all of my friends!

Diane, January 2012

We bought our sofa by looking at the website and ordering on the phone. The lady I spoke to was extremely helpful and helped me choose the right sofa and fabric for our needs. The sofa arrived 4 weeks later by two really nice delivery guys who wouldn't let me in my living room until it was uncovered and in situ!! It was like a big surprise and very exciting! Thank you so much for our lovely sofa, we will definately buy from you again and will recommend you to everyone!

Elizabeth, January 2012

I just wanted to thank you so much for the wonderful service you provided. I am thrilled with my new sofa and chair which arrived on the Thursday before Christmas. The delivery men were also efficient, careful and friendly.

Jean, January 2012

Choosing our sofa with Sofas and Stuff was easy…right from trying all the styles out in the calm surroundings of the Fittleworth show room, to dealing with the staff over the phone. We had the exact size we wanted delivered by really helpful guys. I would only fault this part on the short notice we had of the delivery date, which was only 3 days. However we are very pleased with our sofa and would definitely use this company again.

James, January 2012

The sofa is fantastic and extremely comfortable. The delivery team were quick and left no trace of themselves, they even managed to get the sofa in through the narrow doorway meaning they did not need to remove and replace windows.

Furthermore they were extremely light hearted and talkative… fantastic! 5/5

Shena, January 2012

Our sofas arrived last Friday and we're very happy with them. The saleswoman who assisted us at the Parson's Green showroom was faultlessly professional, knowledgeable and pleasant. No false promises were made and the sofas were delivered on time as planned. The sofas are comfy, well made and look good. I would recommend Sofas and Stuff to anyone. Five stars!!

Neesa, January 2012

Really helpful unpressurising staff, great coffee, lovely environment to choose your sofa and massive choice of fabrics. Really pleased with the end result - extremely comfortable and I think the fabric will look good for a long time. Delivery was very efficient and the sofas were delivered on time and the packaging taken away - all in all a great service and I would definitely recommend them.

Carol, January 2012

It is very nice to begin the new year with a big thank-you to all of you at Sofas & Stuff from two very satisfied customers. .We were very pleased with the excellent service we received and the sofa's purchased ,we will be recommending your company to all our friends.

Best wishes for your business in 2012.

H P Green, January 2012

I cannot praise Sofas & Stuff highly enough.

From my very first telephone contact and at every stage throughout my order, the customer service was second to none. I really didn't think companies like this existed anymore. When we visited the Parsons Green showroom, the help & advice were outstanding and the staff were friendly, knowledgeable & listened to us without being over bearing. All the staff went out of their way to help with fabric choices and advice & when I wished to use my own fabric, they were very helpful at ensuring I understood it met with current Fire Treatment Regulations etc.

The sofa itself is excellent and we are very happy with it. The overall cost was very reasonable and certainly less than a lot of other stores, whilst the quality is superior to many others we looked at.

It was delivered on time & even the delivery service for such a large item was excellent. It's not always easy to deliver in London these days but not only was I contacted in advance regarding my delivery date, but the delivery men phoned me when they were about 20 minutes away. They were very efficient and careful inside my home & all the packaging was taken away and I was given a chance to inspect the sofa before signing for it.

A special mention must be made of Martyn, Dan & Nadia at the Parsons Green branch - all of whom were very, very helpful. We would have no hesitation whatsoever of recommending Sofas & Stuff - they have it all - great sofas, great prices, great staff & great delivery service. We would buy another sofa there in a heartbeat. Outstanding!

Clifton, January 2012

Very pleased with our sofa and the help we received from the team at the Fittleworth showroom made the selection and ordering process effortless. Sofa delivered on time before Christmas and we were pleased with the quality of the sofa particularly given the price.

Mandy, January 2012

I was delighted to see my new sofa which was delivered whilst I was out. The people delivering had to go to quite a bit of trouble to get it into the room as the door was too small but they managed without making any fuss. The sofa looks great - probably better than I had imagined.

Susan, January 2012

Experience 5/5 - your service was exactly as you described, in every aspect from ease of order, help and advice, date of delivery, and then superb delivery arrangement whereby you called me to set a convenient time and date. This was undoubtedly the best service I have ever had from any retailer for any kind of product.

Finally, I had left a cheeky request in a note with my (non-English speaking) cleaning lady, to see if the delivery guys could help me by moving the existing sofa down the stairs into another room, before installing the new sofa in its place in the 1st floor study. Not only was this done, it was done without quibble or suggestion of a charge, or indeed any damage to our bendy stairwell.

By comparison, John Lewis tried to charge me £80 for helping me move the last remaining desk a mere 6ft outside of my study before laying the new study carpet….meanwhile George Smith sofas have proved late, expensive and unhelpful.Your people are experts in both sofas AND service - and I have recommended your company to many people since. Experience 5/5 - your service was exactly as you described, in every aspect from ease of order, help and advice, date of delivery, and then superb delivery arrangement whereby you called me to set a convenient time and date. This was undoubtedly the best service I have ever had from any retailer for any kind of product.

Finally, I had left a cheeky request in a note with my (non-English speaking) cleaning lady, to see if the delivery guys could help me by moving the existing sofa down the stairs into another room, before installing the new sofa in its place in the 1st floor study. Not only was this done, it was done without quibble or suggestion of a charge, or indeed any damage to our bendy stairwell.

By comparison, John Lewis tried to charge me £80 for helping me move the last remaining desk a mere 6ft outside of my study before laying the new study carpet….meanwhile George Smith sofas have proved late, expensive and unhelpful.Your people are experts in both sofas AND service - and I have recommended your company to many people since.

Vivian, January 2012

We were very pleased with the attentive helpful and knowledgeable staff in our local showroom ; they couldn't have been any better!

The delivery date was bang on time and we are delighted with our purchase. The delivery team were polite friendly and took all the packaging away having placed it where we wanted it. All in all a good shopping experience.

Pat, December 2011

The delivery of the 2 sofas ordered went very smoothly and were delivered at the time confirmed. Both men were very polite and careful with the furniture which was taken into the correct room,unpacked,taking all packaging away. We have been pleased with the service we have received from Sofas and Stuff from the showroom to delivery. The sofas seemed a little hard at first but have now softened a bit and are now very comfortable as well as looking good! I would not hesitate to use your company again or to recommend you in the future.

Rosie, December 2011

Completely wonderful! We LOVE our new sofa, its perfect, as was the whole process. More than helpful staff helping us choose the perfect one for us, getting it to us in time for Christmas, and delivered by a charming driver and assistant who were in contact by phone 3 times to give time of delivery, and even carried the old one to the garage for us. We could not recommend them more highly.

Mrs Eales, December 2011

Just want to say a huge thank you for our sofa. Your service from start to finish has been excellent and could not fault it. The sofa was delivered well within promised timescales and I am delighted with the sofa and it's quality. We are going to have a very comfy Xmas. Thank you again and hope you all have a lovely festive season.

Nicola, September 2011

We are absolutely delighted with our sofa and chair, so much so that I placed a second order for another sofa, chair and footstool. The colours and the fabrics are lovely and both deliveries went extremely smoothly. I would definitely rate our experience as being 5.

Sally, July 2011

Did mean to contact you to say what a smooth process this has all been. I was kept fully informed about delivery times etc and the delivery lads were very helpful indeed. You have been a really good company to deal with – will be happy to recommend to friends

Londongirly, 2011

Mr Scott, June 2013

Very good

Can't 100% recommend

Of course, it's just as important to us to know if you didn't enjoy the experience, so we can improve. Either way ring us on the freephone number: 0808 1783211 or email us on feedback@sofasandstuff.com

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