What people say...
We've had some really positive feedback from people who've bought their sofas from us. Some of this feedback has been sent to us directly, and some has been posted on other sites. For ease of reference we have re-produced a cross section of comments in one place, so that we could share what others have said, with you.
Sarah Hughes, July 2015
Great service from setting my foot in the shop to sitting on the delivered sofa. The sofa itself is a high quality product, very pleased.
S Merryweather, July 2015
Fabulous Kentwell Chairs
Very thrilled with our two new Kentwell chairs. We visited the Manchester showroom in April together with my 'mood board'. (Parking was no problem) Jane intuitively knew the look and style that I was hoping for and devoted a lot of time showing me suggestions of fabrics. We chose the house fabric Jura in Taupe. The chairs arrived a couple of weeks ago and fit beautifully with our existing leather sofa and furnishings. Many thanks to Jane and Tina at the Manchester showroom for all their help.
Mr and Mrs Smith, July 2015
We cannot praise highly enough the service we received at Sofas & Stuff. The help and advice we needed was second to none.
Juliet, July 2015
The shop in Edinburgh is well presented, light and airy. The staff are very helpful and provided good advice. Sofa delivery was efficient with a call 30 minutes before arrival. Importantly the sofa is comfortable and we are very happy with our purchase, the only problem being it makes our other sofa look old and worn.
Miss Richardson, July 2015
Delivery men A team
The whole experience was great but the delivery men take the biscuit. Being a women living on my own it can be intimidating having two strange men in your house. They were extremely helpful and did everything to make sure my sofa was delivered.
Mrs Larkin, July 2015
We were treated courteously and efficiently.. WE never felt that we were taking too long. The discussions were very helpful and the explanations good in every detail. Delivery was first rate. I would say that we couldn't find fault except that the coffee was not very good. I looked at them to see if they had a chaise longue, but unfortunately couldn't find one. Many thanks for a good experience.
Mr. Agnew, July 2015
Delivery team 5
Sale service 5
Excellent all round.
Jacqui Thistlewood, July 2015
We were told that the legs, on the large Linton sofa, were unattached for delivery - this was not the case and made for a VERY tight squeeze into the house & room. The delivery guy were excellent in getting the sofa in. The sofa looks amazing and is very comfortable. Very good service at Red Brick Mill showroom. Good price for a British sofa and it arrived in only 6 weeks.
Mrs Ritchie, July 2015
The Kingsize bed is incredibly comfortable, well built and the delivery drivers were helpful & polite. This is our 4th purchase from Sofas and Stuff and we are happy returning customers.
Prof Rudge, July 2015
Excellent in every way. Thrilled with the sofa, very professional service, delivery exactly as scheduled. Also extremely good value for money.
Monica Swift, July 2015
Hesitation? Oh no! Not me!
Having "shopped around" not finding just what I wanted I then saw this advert, Sofas & Stuff. I will check this out, I thought...the rest is history. Couldn't have found better products or more helpful staff. My sincere thanks to all who helped me make my final decision.
Trevor Redman, July 2015
Excellent product, excellent service.
When I discovered Sofas and Stuff a few miles from where I live, whilst I was thinking of buying a new sofa, I thought that I will go and have a look. What a lovely surprise, beautiful showroom in some old farm buildings, full of beautiful furniture. I was welcomed by a lovely lady, who guided me around, understood what I was looking for, showed me a variety of styles, materials etc., and ended up taking my order, all in the space of about an hour. She told me how long it would be before delivery, arranged for a sample of my chosen material to be sent to my home. Later I was telephoned to arrange an agreed delivery day, and on the day the delivery men phoned when about half an hour away. They were excellent and did everything very professionally. The whole process was excellent from start to finish and whats more a British company, making product in Britain with great service. It was a joy to deal with such a great company and would recommend them to anyone. My new sofa is just what I hoped for and looks wonderful. Thanks Sofas and Stuff.
Mrs Dixon, July 2015
Sofas & Stuff
Excellent service and follow-up and we are delighted with our sofas. Would have been perfect if the delivery company could have taken away the old sofas but as they were going to charge £70, we decided against it. I would certainly recommend the company to others and have already done so!
Mrs Hawkins, July 2015
Best place to purchase a Sofa
Impressive selection of fabrics to choose from plus great designs of sofa's. My experience with Sofa and Stuff was first class.
Mrs Milner, July 2015
Gorgeous sofa, looks amazing, very comfy.
Mrs Eatough, July 2015
Andrew Martin cushion sofa
Lovely sofa and great personal service. Would recommend you to anyone, apart from being asked to pay the remaining balance before I had actually received the service, it was all perfect.
Mrs Fingland, July 2015
Went in to sofa and stuff Manchester after walking past few times very glad I did. The staff were wonderful so friendly and helpful. After a few visits ordered a settee and chair which I absolutely love. And at later date got another chair all delivered on time thanks to all concerned.
Barbara, June 2015
Our sofas are very comfortable and we are very pleased with them. On reflection I probably would have chosen another fabric, but then that's our fault.
Overall a good experience and I would certainly order from you again.
Mr Maduekeh, June 2015
I drove from East London to Bishop Stortford twice to visit and order my Sofa ... I am happy that I made the journies given the service I received from the sales personnel to the logistics personnel that delivered the sofas - so ever cheerful, enthusiastic and helpful - and I'm equally very happy with the quality of the product ... Kudos to everyone involved. .
Caroline and Roger Hawkins, June 2015
I am very pleased with everything to do with the handling of my order, thrilled with the Kentwell Sofa and chair and going to send photos to the Woodchester branch of how it looks in the room. The staff there were very helpful especially Janet who I mostly had dealings with.
I would give you 100 out of 5 !!!
Erica S, June 2015
Friendly, knowledgable staff, no pressurised selling, lovely stuff, great customer service, gorgeous chair in my lounge now, delivered on time and great communication regarding delivery. Would recommend!
Nicky Hough, June 2015
I couldn't have been better cared for in the advice and the guidance I received from Sofas and Stuff. They really understood my requirements and budget and tried very hard to help me achieve the best sofas for the space. They have arrived and I am delighted with the result of many hours of my considering all the different fabrics available. thanks to S and S for their patience and assistance.
Elaine Banks, June 2015
I love my two new sofas as well as my snuggler! Excellent service and well worth the wait!
Mrs Heathcote, June 2015
High end sofas at High street prices
I love my sofas. I loved them from the first moment that I saw them in the showroom. I was nervous to look at the price ticket but pleasantly surprised once I had done so. The price was no higher than many High street stores and yet the sofas are of a higher quality and certainly look a million dollars now they are in situ. Knowledgeable and friendly staff. Delivery prior to the estimated date. Great.
Mr Davies, June 2015
Great service from sale to delivery
A1 in all departments
Of course, it's just as important to us to know if you didn't enjoy the experience, so we can improve. Either way ring us on the freephone number: 0808 1783211 or email us on firstname.lastname@example.org