Delivery

kentwell Scarborough Baltic Sea
Kentwell large sofa in Scarborough Baltic Sea
2 chairs
.

 

We're so keen for you to sit on our sofas that if you buy a sofa from our website, delivery takes around 6 to 8 weeks*. That's way faster than most of the high street, and at a better price too.

Bespoke, made for you, flights of fancy, however take a little bit longer. You should work on eight weeks +, but then you will have for ever, a unique one off, never to be seen again, masterpiece!

Also, if you live in one of Britain's remote and extremely beautiful places, it is likely that we will need an extra week or so to get your delivery to you. We know you will understand.

On one occasion we delivered a sofa on an inflatable raft, but mostly we deliver by lorry.

We do charge for delivery, but only £49 to anywhere in mainland England and Scotland. So it's the same if you live in Edinburgh, London or indeed Penzance. A fraction of what it costs us! Wales we charge £69, and for places that may take us longer to reach (see postcode list at bottom of page) just give us a call and we can give you a very reasonable quote. Offshore UK and Ireland (which is the Isle of Man, Isle of Wight, Guernsey, Jersey and of course Ireland) we can recommend a delivery partner who will carry out your delivery for you direct.

Access.

About a week before we deliver we'll ring you so we can arrange a convenient date and also to discuss any possible difficulties.

Our sofas are extremely well made and some are very heavy. The van staff really hate us when they have to carry them 500 yards up a hill.

Trial Access Checks.

But what if you don't live on the ground floor, or are unsure whether your dream sofa will fit through the front door?

We can arrange what we call a trial access check. Our delivery team will visit your house and asses all the possible tricky access points, already knowing the size of sofa that you have fallen in love with. For this service we charge a small fee of £49, not much  we feel for your peace of mind. Sadly we can only currently offer this service in England.

We're real experts at getting sofas through windows with a block and tackle. I once had all the larger contents of my flat delivered that way through my third-floor window in London.

Please let us know at least two weeks before delivery if you'll need this
kind of help. Our delivery team will quote a (very reasonable) cost for this minor miracle.

Delivery Time Slots.

Everybody hates hanging around for deliveries. So we do delivery time slots to make it all hassle free.

A week before your delivery you will receive a call from our warehouse to tell you the day we will be arriving. We then give you a second call, or if we have a mobile number, a text, the day before, to tell you the two hour time slot for your delivery. Should anything untoward occur and we are running late, the drivers assistant will of course ring you again to keep you informed.

If you don't hear from the warehouse you can ring our delivery team on 020 8578 9494 the day before your sofa is due.

Don't ring earlier than one day before your sofa is due to be delivered. We won't have the information!

Your old sofa.

Lovely new sofa from Sofas & Stuff on the way? What about the old one?

In with the new. Out with the old.

There's a time to say goodbye in every sofa's life. If that day is here, let us know. We'll organise for your old sofa to be taken away to the local council recycling centre, for £35 (that's just to cover our costs).

Or, send us the best photo you can, suggest a price and tell us roughly where it lives. We'll put it on our blog so someone can give it a good home.

Harder to reach places.

There are some remote and extremely beautiful places in the UK that may be more difficult for us to deliver to. For these areas we will need to make special delivery arrangements so if you live in any of the following postcodes, please just give us a call for a tailor-made delivery quote.

Argyll and Bute:
PA41 - PA78

Ayrshire:
KA27 & KA28

Highlands & Orkney:
KW1 - KW17

Inverness:
IV18 - IV29 & IV37 - IV63

Perth:
PH34 - PH50

Shetland Isles:
ZE1 - ZE3

Western Isles:
HS1 - HS9

 

*Subject to fabric availability.