Alwinton fitted sofa
- Step 1 choose your shape
- Step 2 choose your size
- Step 3 choose your fabric
fitted cover grande split sofa
W 225 x D 98 x H 88 cm
fitted cover large sofa
W 204 x D 98 x H 88 cm
fitted cover small sofa
W 178 x D 98 x H 88 cm
fitted cover compact sofa
W 155 x D 98 x H 88 cm
fitted cover chair
W 94 x D 98 x H 88 cm
fitted cover footstool
W 84 x D 54 x H 40 cmAlso available W 117 cm
please phone 0808 1783211 for this item
|(A) Total height||
|(B) Frame height||
|(C) Arm height||
|(D) Seat height||
|(E) Total depth||
|(F) Seat depth||
|(G) Total width||
|(H) Internal width||
|(I) Access dimension||
* Smaller depth available - Total depth 93 cm,
** Footstool is also available in width 117 cm
Seat Depth 60 cm, Seat Height 49 cm, Arm Height 63 cm.
Solid wooden feet with brass castors in a dark coloured finish (as Alwinton [B1]) comes as standard. This option also comes in an antique medium oak finish, as shown, or no castors. We also offer three other feet options as seen below or silver castors for all options. For any of these, ring our freephone number: 0808 1783211 and specify with your order
Traditional hardwood construction, pinned and glued.
The grande sofa comes split in half for ease of access.
Traditional bandaged arm covered with 2" foam.
Pirelli webbing covered with foam.
Serpentine springing covered with foam.
Zipped cases with Quallofil Supreme fibre fillings as standard. The cushion interior that returns to its original shape best, after plumping, according to FIRA, (The Furniture Industry Research Association).
Luxurious white duck feather inside zipped cases
2 x luxurious white duck feather interior scatters with each size of sofa inside zipped covers as standard. There is no scatter cushion on the chair.
If you would like a different colour of the fabric you have chosen as a contrast scatter cushion for your sofa, give us a ring on our free phone number 0808 1783211 or email us at firstname.lastname@example.org.
Stripe, check & pattern fabrics may not be cut & upholstered exactly as depicted on this website as each item is individually hand made for you.
Click here to choose up to 8 FREE fabric samples
any fabric in the world
In our showrooms, we morph rapidly from being an online retailer of sofas, to a literal wonderland of colour, shape & texture, where people who adore sofas, chat and spend their days. Our Workshops are just outside Nottingham; we are pretty obsessed with British is best... at least when it comes to all things Sofa.
Find our fabrics on the site too plain?
Then we can knock your socks off with spots and stripes; florals or fifties mobiles; velvets or printed linens... the choice is literally endless.
Got a roll of much loved fabric at home that you would die to put on a sofa?
No worries, as my Aussie partner might say, we'll soon show you what shape it looks best on.
We make these sofas in our factory in Nottingham. We're pretty proud of this.
This is not the case, sadly, with most of our competitors, who use mass production facilities in Eastern Europe or the Far East; the UK, and our factory in particular, is still a powerhouse in making really beautiful, great quality sofas, using traditional skills honed over hundreds of years.
This means we can do various things for you.
We get our sofas to you quickly - no hanging around waiting for a container from China, or a truck from Europe. In fact we deliver in about half the time of most of our competitors - 30 days approx.
Fancy a beautiful velvet devoré, a 50's linen print, or a Scottish wool plaid, and in the time it takes to plump your seat cushions we will have it in production in our factory. Got your own fabric that you want to put on one of our sofas... yes you're right, its no trouble whatsoever.
Made to measure
Speak to us, and that special size 150cm wide sofa to fit the sitting room bay window will also not be beyond our capabilities.
Delivery in around 6 weeks*. If we are making something special for you, please add an extra two weeks to this lead time.
Delivery Time Slots
A week before your delivery you will receive a call from our warehouse to tell you the day we will be arriving. We then give you a second call, or if we have a mobile number, a text, the day before, to tell you the two hour time slot for your delivery. Should anything untoward occur and we are running late, the drivers assistant will of course ring you again to keep you informed.
Mainland England and Scotland £49, Wales £69, for harder to reach places (please see our delivery page for more information) we will be very happy to give you a quote, just give us a call. Offshore UK and Ireland, please give us a ring and we will recommend a delivery partner for you.
We store orders in our warehouse for a maximum of three weeks only. After three weeks we charge all customers £8 per item per week.
If it's not the perfect sofa, or for that matter the perfect chair, sofabed, chaise or footstool for you, we take it (or them) back, for free, and give you a refund. Guaranteed.
This applies to all sofas and chairs in fabrics and colour ways, displayed on our website, only - ie, it does not apply to designer or wholesalers fabrics that you may have specifically chosen from one of our showrooms.
Unfortunately corner units that are made or assembled especially for you are non-returnable, non-refundable.
*Subject to fabric availability.
Mrs Turner, November 2015
A wonderful selection of sofas in a huge show room with no parking worries for those who want to see for themselves. The staff were friendly and helpful; Once we had decided and ordered our sofas we were kept up to date with delivery date and times which were duly adhered to. I recommend Sofas and Stuff most highly.
Mrs Sheppard, November 2015
Very pleased with the service, especially delivery chaps.Love the look of the sofas but jury still out on the comfort, at the moment not comfortable at all.
Mrs Hardman, October 2015
helpful friendly sensible advise and quick easy ordering etc visit the showrooms, get advise, sit on the sofas/chairs really easy and although you have to pay all up front ie no deposit everything made in UK and kept well informed re delivery etc. Delivery men were great very considerate re shoes etc and came on time!
Ms Milton, October 2015
Excellent furniture I love my new sofa, chair and footstool. From the moment I walked into the showroom I knew I was looking at good quality furniture. I found the staff friendly and helpful in the Bishops Stortford showroom and the chaps delivering the furniture extremely careful and quick at reassembling the furniture. I would highly recommend Sofas & Stuff.
Ms Culleton, October 2015
Amazing From start to finish, my experience with the staff at Sofas & Stuff was fabulous. Not only have I purchased a quality product, but I have been dealt with by a charming and professional team. I cannot recommend this company highly enough, thank you :)
Mrs Crossman, October 2015
Haven't unpacked them yet as builders still in the house But they look great through the plastic!!!! Been very impressed with your company.
Mrs Jean McCaig, October 2015
Excellent. Very professional from show room to delivery. Wide choice of styles and fabrics, thrilled with my sofa and chair, would not hesitate to use Sofas and Stuff again.
Philip Mann,October 2015
What delightful people, what expert, informal advice - what a great sofa
It's rare to find a company (Sofa and Stuff) that really cares about giving a friendly, informal service backed by professional advice - and a huge range of sofas and materials to choose from. We love our sofa and have now ordered a chair - and material for a re-upholstering project. The 'show room' is a delight in itself - The Walled Garden near Herriard Basingstoke. Thank you John, Tracey, Jason. Just go and see for yourself ! Philip & Jessica
Mrs Halstead, Aug 2015
Extremely happy Customers
From our first contact with our nearest showroom near Harrogate and then subsequently visiting to look at the sofas, we made up our minds fairly quickly. We were really pleased with the level of customer service and the quality of our beautiful Alwinton sofa in Swaledale linen. The couriers were excellent and delivered within the 2 hour slot as arranged. We would definitely use Sofas & Stuff again and would have no hesitation in recommending them to others.
Mr Pattenden, Aug 2015
Wonderful sofas and amazing customer care.
We bought our sofas from Nikki in Tunbridge wells and could not praise her enough.Throughout our purchase she was very helpful and kept us informed of our sofas progress. We love them and are very proud of our freshly done lounge. A big thank you to her and the company. Faultless!! Highly recommend!
Customer, July 2015
The reception at the showroom was a bit off hand. The salesperson was busy with phone calls etc. The subsequent contact by email was good and I took delivery of the sofa when I expected to do so and I have no complaints about the quality or value for money.. A minor hitch with the delivery was that the area code for my phone number was given to the courier as the Harrogate code not York so the courier did not contact me as expected. I am very pleased with my sofa which is the main thing and the couriers were very polite and accommodating.
Prof Rudge, July 2015
Excellent in every way. Thrilled with the sofa, very professional service, delivery exactly as scheduled. Also extremely good value for money.
Barbara, June 2015
Our sofas are very comfortable and we are very pleased with them. On reflection I probably would have chosen another fabric, but then that's our fault.
Overall a good experience and I would certainly order from you again.
Nicky Hough, June 2015
I couldn't have been better cared for in the advice and the guidance I received from Sofas and Stuff. They really understood my requirements and budget and tried very hard to help me achieve the best sofas for the space. They have arrived and I am delighted with the result of many hours of my considering all the different fabrics available. thanks to S and S for their patience and assistance.
Mrs Bylos, June 2015
Good customer service and good quality product.
I recommend this company.
Dougie Adams, June 2015
Excellent, classy sofas - pity about the delivery
Great sofas, but because the final destination address (on a Scottish island) was not prominent on the packaging despite our request that it should be the sofas disappeared off to another island. The promised phone call from the couriers never happened either and it was only almost by chance that we found out about the dispatch to the wrong destination the day it occurred - otherwise the sofas could have been languishing in a depot somewhere. Fortunately the packaging was very good and there was no damage from the extra handling.
Mrs Lawford, June 2015
Quality bespoke sofas combined with a friendly, experienced sales team in a charming relaxing location.
What a fantastic experience! We really appreciated the expert and efficient guidance we received in order to be able to make the right choice quickly. We have young kids and the showroom at Basingstoke was perfect for us. Spacious and calming with lots of sofas to try. A lovely environment to make decisions whilst the kids played in an idyllic setting. Our sofas are beautiful quality and will last for years to come.Thank you for your care and advice!
Miss Hoole, June 2015
High quality all-round
Our sofa has just been delivered; we absolutely love it, totally worth the wait! The fabric is wonderful and it is clear that great care has been taken to line up the print throughout the whole piece of furniture. We’re extremely happy and will not hesitate to shop with you again; we’ve already recommended you to a number of our friends and will continue to do so. Whilst we expected the sofa to be awesome, we just wanted to highlight that we really appreciated the level of service you gave us on the numerous occasions when we came into the store. You balanced being hands-on and helpful alongside giving us the necessary breathing space to look at (what felt like) every single fabric you had available. Thank you again for top notch customer service, and a beautiful piece of furniture for our new home.
Mrs Forward, 2015
Great service, gorgeous sofas
We went to the showroom on four separate occasions and nothing was too much trouble. We chose a gorgeous fabric and the Alwinton range and our sofas were ready for delivery within 6 weeks. The delivery service was great and our old sofas taken away. The sofas are fabulous and incredibly comfortable, I would thoroughly recomend Jason and Tracey at the Herriard showroom for superb service.
Mrs Bateman, May 2015
Thrilled with whole experience!
Love the showroom, Love the service, Love the choice and quality, Love my new sofas!!!!
Ms Waudby, May 2015
Excellent showroom, staff, service and quality. Very pleased with the sofa, classic design and very comfortable. I would have given 5 stars, however, the delivery arrived 45 minutes earlier than the allocated slot, luckily I was in. Would recommend.
Mrs Stevens, May 2015
A Wonderful Shopping Experience
We spent a really enjoyable and unhurried time at the Fittleworth showroom. There were so many beautiful sofas and chairs to choose from, we were given excellent advice and information (and coffee) by the very knowledgeable staff, and then had lunch at the lovely local pub as recommended. We are delighted with the sofa and chairs which were delivered when promised within the time slot given, and the delivery men were friendly, quick and efficient. We couldn't wish for better service!
Mrs Theedam, May 2015
A very pleasant experience, can't fault the staff extremely pleasant.
We are more than happy with our lovely safa thank you all.
Mrs Montier, May 2015
Excellent Service and Delightful Sofas
From the moment we stepped into the showroom we were very impressed with Sofas and Stuff. The staff were helpful and gave excellent advice about their products. There was an excellent choice of sofas and we are delighted with our choice. We would certainly recommend this Company.
Mrs Allen, April 2015
We really looked around for just the right sofa and chair for our sitting room, and finally chose these. We were not disappointed. We chose the included fabric which is very good quality, and a good neutral colour which fits in so well with our old stone cottage. The stuffing is just right, not too hard or flimsy, and is very, comfortable. We also had the upholstered stool, which is also great. I must say the delivery was very, very good, as they notified me all the way along untill 15 minutes before they were here! The delivery men were also so helpful, and nothing was too much trouble. Great company with lots of choices of style and fabrics.
Mrs Anderson, April 2015
Double sofa order
I recently purchased two sofas from Sofas & Stuff. The staff were very helpful when making a decision which one to buy and very quickly sent out new fabric samples when I changed my colour scheme. Delivery was on time and it all fits perfectly. Thank you so much.
Mr Atkins, April, 2015
Great service very helpful
From the moment we entered the showroom to the moment our order was placed (four visits later!) we couldn't fault the warm, welcoming knowledgeable and friendly service provided by all members of staff. They were very accommodating in allowing us endless amounts of time to browse their entire range of pattern books and kept us advised of expected delivery timings without giving us over optimistic dates. The sofas, when they arrived, are beautiful and just what we wanted. Thank you.
Angela and Peter Davies, April 2015
How to make buying a sofa a pleasure
Charming and well informed staff made our visits a pleasure. They were very helpful and patient and even gave us cups of coffee. They never made us feel hurried and ensured that we bought exactly what we wanted.
Mrs Bloom, April 2015
Fab sofas, great service!
I must have visited the Eridge showroom a hundred times, trying to decide which fab fabric I should choose for the 2 Alwinton sofas I wanted. The girls were always helpful & ordered samples for me to take home. The final decision made, sofas arrived promptly and are beautiful. I would recommend Sofas & Stuff, in fact I already have & they ordered too!
Mrs Fenwick, April 2015
Fabulous furniture and excellent service
We were so delighted with our sofa we went back to Sofas & Stuff for 2 armchairs. We received a very warm welcome in the showroom and excellent advice on choosing fabrics. The armchairs are incredibly comfortable as well as looking great. I would definitely recommend Sofas & Stuff.
Mrs Hughes, April 2015
Lovely sofa, great service
My husband and I spent a couple of hours in the showroom choosing our sofa and fabric. The staff were very helpful and patient. Our sofa was delivered within the time frame of 6-8 weeks and is perfect.
Mr Cristofoli, March 2015
Great experience from start to finish
We bought a new sofa from Sofas and Stuff via their Fittleworth branch. The service from start to finish was brilliant - they were extremely patient with us when we were choosing, communicated well when we ordered and to arrange the delivery and the sofa we now have is exactly what we wanted and very comfortable. Would happily buy from them and recommend them to anybody.
Mr Allison, March 2015
High quality sofa -- looks great
Attentive service when ordering. Lovely ldesigns and a good choice of fabrics. We thought the delivery options were surprisingly limited for a product of this price. Also would have liked arm covers and a choice of other fabrics for the cushions.
Mrs Rogers, March 2015
Great Sofa - Great company
Have recently taken ownership of my new sofa - it looks great and feels very comfortable. The hardest part of the process was choosing a suitable fabric but Sofa and Stuff have lots of fabric samples you can take home to see if they work with your other furnishings.
Mrs Wilford, March 2015
We are delighted with our two sofas that were delivered recently. The delivery men called us beforehand to tell us the time they would be with us. They were polite and respectful of our house. They took away our old sofa for us.
Our two sofas fit perfectly into our cottage and your advice on size and colour of fabric were spot on when we visited your barn in January. Staff were cheerful and very helpful 5/5.
I will highly recommend your company to friends and family.
Mrs Westcott, March 2015
How shopping should be - endlessly helpful staff and great coffee!
Ms Morgan, February 2015
I have to say that from start to finish your service has been excellent and the quality of your sofas better than any I have looked at in this price range. I spent many weekends trying to find good quality, but with an affordable price tag, and I was recommended by a work colleague who had used another one of your branches.
The service before I bought the sofa was excellent, well trained and presented staff and a very good experience. The delivery service is excellent. I am out of the country for long periods and my sofa was ready for delivery in November. But, due to my travel arrangements I could not take delivery until February! I was not charged storage and your department was very patient.
My daughter was at my home to finally let your delivery men. I live on the 2nd floor in an apartment and she said the delivery men were fantastic.
There were no complaints about having to bring the sofas up the stairs and she said they were very mindful of new carpets and paintwork. She was so impressed that she said she will definitely use them when she needs to replace her sofas.
So all round a fantastic experience, I've already been telling all of my friends about you and thank you for making my home complete!
Ms Evans, February 2015
Our purchase from Sofas and Stuff in Fittleworth was trouble free and we are delighted with the quality of the sofa. The local showroom ( with easy parking) and personal attention meant that I could consider the options in a relaxed way. The sofa was ready for delivery well within the estimated time and the delivery people were polite and efficient.
Mr Palfreyman, February 2015
Personal service & excellent product!
We were considering sofa.com & Laura Ashley but once we had visited Sofas & Stuff and talked to their wonderfully helpful staff in the Basingstoke branch we were sold! The sofa was delivered quicker than forecast, and is of excellent quality. Would not hesitate to use them again!
Mrs Flegg, February 2015
Great sofa and eventually troublefree delivery.
The experience of choosing and then ordering could not have been easier & the staff at the showroom near Alton were most helpful. The follow up was very good. I then had to wait quite a long time for delivery, as Christmas and New Year intervened. The notice of first delivery date was not helpful, as it was far too short. The second was fine (over a week). The actual delivery was done to time given, efficiently and with great care by the men. The sofa looks good and feels good!
Mr Johnson, January 2015
Great new sofa
Good service, nice quality sofa. Delivered on the exact date & time specified.
Miss Shirley, January 2015
Great customer service
Placed my order over the phone where the staff were polite and helpful. My sofas were delivered as expected by friendly delivery people. The sofas are great and I am very happy with them.
Mrs Clarkson, January 2015
Great sofa & sales team, shame about the delivery
We are over the moon with our Alwinton sofas and Headon chairs. The service we received from the sales team at Sofas & Stuff was fantastic helping us quickly and easily come to the right decision to chose our sofas and chairs with material, where other sofa companies had failed to help us. At the point of sale we discussed access for delivery and were assured that as we have a standard sized front door that leads directly in to our lounge access would be no problem for the delivery men. It was noted on our Order confirmation that access had been discussed. Our purchase was for pre-Christmas delivery and this was scheduled for the afternoon of 19th December. It wasn't a problem for us that the delivery drivers contacted us on the afternoon to say they would be an hour later than their scheduled delivery slot. However when they arrived they took a look at the door and room, said there would be no problem to deliver but then produced a form for me to sign to say we waived them of any liability if they caused any damage to our property or belongings while delivering the furniture. The delivery cost £49 and when we made the purchase we were not advised that we would be asked to sign such a form. I declined to sign the form, as I realised that by doing so, if the delivery men caused any damage it would not be covered by their companies public liability insurance. However, the delivery men then said they would not be able to deliver our furniture. I felt like I was being held to ransom the Friday before Christmas and potentially we would be left without the furniture and the delivery we had paid for. After about 30 minutes on the phone to the delivery company (a 3rd party used by Sofas & Stuff) and to the Sofas & Stuff head office, the delivery company finally instructed their delivery men to deliver the furniture without the need for me to sign the form waiving any damage liability. However, I suspect this was due to the pressure they had not to be late for any further deliveries that day. No damage was caused. However the delivery men forgot to leave us with the box containing cleaning fluids for the Seat Care Plan which we had paid £160 for. After calling Sofas & Stuff head office twice, we eventually received this in the post 3 weeks later. It's a shame our overall opinion of the company is let down by the after-sales service.
I opted for purchasing a sofa from a showroom in order to see what I was buying. The service I received was excellent and I thoroughly recommend Sofas'n'stuff
Mr. Phillips, December 2014
Excellent range to choose from and personal service
The showroom had a very wide range of sofas to choose from and the team were very helpful in narrowing down the selection to ensure we were pleased with the final choice.
Having sufficient choice of sofas in one place made the whole process of finding what we wanted so much easier and free from hassle. We are very pleased with the sofas.
Mr Jones, December 2014
Buying a Sofa & Stuff sofa was a great experience for us. From the lovely showroom and excellent customer service down to the delivery (on time and with a smile). We are delighted with our sofa and we would certainly recommend Sofas & Stuff to family and friends.
Ms Piner, December 2014
Beautiful sofa from excellent company!
Sofas & Stuff have been great from the start, very supportative and professional, so that my whole sofa-buying experience has been painless and trouble free. I am so pleased with my gorgeous sofa and chairs and it is a thrill every time I go into my lounge and see them. I had chosen to deal with Sofas & Stuff on four counts: their prices were on a par with other reputable companies, they had a huge range of alternative fabrics I could choose from, customer service was excellent and lastly they had a showroom that was local for me so I felt enabled to see their products in the flesh and speak to real people as many times as I liked.
Mrs Wright, December 2014
Excellent service all round
Was recommended this company by an interior designer. As soon as we visited the show room we knew it was the place for us. The staff were really helpful with helping us chose the fabric choice and visualising it! We ordered with 7 weeks before Christmas and they arrived in plenty of time! Delivery company were excellent too giving us a 30 min warning. Will definitely recommend to friends and family.
Mrs Teague, December 2014
Excellent service and quality product
Assistance in store was just right, helpful but not pushy. Ordered in Nov for delivery before Christmas. Arrived mid December and very happy with Chair
Mr Bays, December 2014
Simply scrummy sofa
I have very much enjoyed the process of ordering a sofa from sofas & stuff. The staff were very helpful and friendly and sent me oversized fabric samples to help me choose as I was ordering by phone. The sofa arrived well packaged, and the whole experience has been faultless. Thank you!
Mr Guest, December 2014
Delightful staff and splendid product
I live in the midlands but visited the Tunbridge Wells shop last summer and was warmly received. Staff could not have been more helpful, patient and non- pushy. I ordered an Alwinton sofa in early October and it was delivered by early December, fulfilling all my hopes and expectations. The delivery firm were extremely informative over arrangements and turned up exactly when promised with a splendid addition to my new home
All in all a pleasure to deal with this company.
Caire, December 2014
The staff in Basingstoke are fabulous, all four that we met. I want everyone I know to go there. Their product knowledge was 100%, and they were very professional, relaxed and friendly, not pushy or desperate for a sale. The range of choice were excellent and it was great being able to sit on so many fabulous sofas. Our delivery time and date were met by a great team who assembled the sofa. The three seater Sofa is amazing. You must visit!!
Mrs Wiles, October 2014
Great experience from start to finish. Love the sofas.
We had looked everywhere for a sofa company that offered some fabrics we actually liked (I do admit we had pretty specific ideas about what we wanted). We happen to live near the Kent showroom so thought we'd pop in and have a look.
We'd already looked online and none of the sofa styles overly appealed but at the showroom we found one that wasn't shown online and was perfect. They offered a hugh range of fabrics including big names like Designers Guild. After a couple of visits a decision was made and an order placed.
All the staff were friendly and helpful but do have to admit to Cooper the guard dog/official greeter was my favourite.
Really pleased with the sofas when they arrived. Look exactly as we imagined and really comfortable. Only negative thing I can say is they don't smell the best. I assume this is down to the anti stain coating. Was very over powering at first, 3 weeks on much better but still lingering a little.
Mr Cattermole, December 2014
Fair Isle chocolate covers look good on a new oak floor, and now comfy to sit on. Initially the wide seat and lower back took a bit of getting used to, but since the addition of more cushions, they are much more cosy. the 4 stars are a personal thing only because of my having to get used to a lower back than before. it is no reflection on the company who provided a first class service .
Mrs Hall, November 2014
Beautiful Sofa's and great materials.
Although the initial ordering was a little muddled, everyone was very nice and we got there in the end.
We ordered a ready made sofa and an Alwinton sofa and chairs. The shop were excellent at ensuring that we benefited from the maximum discounts and didn't have to many delivery costs.
The delivery service was great, the guys rang before and were clearly well used to delivering large sofas into difficult spots (my living room is on the first floor of a town house!).
I would definitely recommend Sofa and Stuff and would happily purchase more goods from them. We love our sofas and feel they all really good quality and very comfortable. The staff were lovely and knowledgeable in the shop and happy to chat through all the different materials and styles.
Mrs Wilson, November 2014
They are a first class company and very friendly
I ordered a compact Alwinton sofa from them, it was on time and beautifully made. The delivery men were very good and the Hungerford branch of the company were brilliant Will buy from them again.
Mrs Crossland, November 2014
Lovely sofa from a lovely company
After having twice visited the Woodchester showroom, collecting far too many samples and corresponding with the lovely, helpful Sofas & Stuff staff both on the phone and via email, we finally settled on our chosen sofa. The assistance and advice we received throughout the process was exemplary, and the ordering process was very straightforward. We even received our sofa slightly ahead of schedule. I couldn't fault the service we received. My only slight gripe would be with the delivery company - and only on a couple of minor points. When I received a (slightly curt) email asking me to phone to arrange a delivery slot, I was left confused, as I had never heard of the company in question and had not previously been told that an external delivery company would be contacting me. I think this is perhaps something customers need to be made aware of to avoid confusion. The other point was the abrupt response (bordering on rude) that I received from the delivery drivers when asking them to remove their shoes before walking on the carpet. Surely this wasn't an unreasonable request? In my view, delivery persons entering a person's home should do this as a matter of course, or at least wear shoe covers - and having had another sofa delivered just weeks previously from a different company, I can say with certainty that there are others who are more than courteous in this respect. So, to summarise, dealing with Sofas & Stuff itself was a pleasure - perhaps they just need to give their delivery company a few hints regarding customer service.
Mr Dunning, November 2014
Great sofas and stuff
I am delighted with my new sofa . Good service in the showroom with very helpful staff who spent a long time helping me choose the right fabric.I would highly recommend them
Ms Dweck, November 2014
Good quality for the right price
The sofas were great quality and build for the money. I will be using sofas and stuff again.
Mrs Whittaker, October 2014
Excellent attentive service and fabulous furniture
We were delighted with Tracey and Jason from the Alton Showroom who were extremely helpful, attentive and patient throughout the process. They kept in touch and when there was a problem with one of our deliveries they immediately responded by getting on to those who could sort out the issue. They called to apologise and with the help of customer service, who were also excellent, made sure everything was sorted out for us. The Sofa and two different chairs exude quality, style and comfort. Well done Tracey and Jason and well done Sofa and Stuff. We are delighted!
Mrs Beckley, October 2014
No surprises just 100% satisfaction
Very pleased with service and quality, would highly recommend.
Mrs Helsby, October 2014
faultless service from beginging to end.
We were recommended Sofas and Stuff by a couple of friends who had bought their sofas and were pleased. We couldn't have had more help from the very friendly and welcoming staff. Communications were fast and efficient and our sofas arrived when they said they would. And we are very pleased with them. Thank you Sofas and Stuff.
Mrs Stoker, October 2014
Five star service all round
I would just like to say that it had been an absolute pleasure doing business with Sofas and stuff. The ladies at the showroom were extremely helpful and patient, the sofa arrived on time (and is gorgeous) and the delivery chaps were most efficient. All in all a really pleasant experience. My thanks to all concerned. Patricia Stoker
Miss McCarthy, October 2014
Top class product from a first class company offering first class service
The whole shopping experience with Sofas and Stuff was excellent. I cannot rate them highly enough and the headboard is better than I could have hoped for. It is so beautifully made and for the price is excellent value, it has transformed the bedroom.
There was such a good range to choose from with some lovely shapes that you just cannot find anywhere else.
The delivery men were so careful, polite and helpful they arrived when they said they would so I was not sitting in all day waiting for a delivery, nothing was too much trouble and they put the headboard in place for me.
Ms Stoker, October 2014
>Dear All at Sofas and Stuff I would just like to say that it has been an
>absolute pleasure doing business with you. The Ladies at the showroom were
>extremely helpful and patient, the sofa arrived on time and the delivery
>chaps were most efficient. All in all a really pleasant experience. My
>thanks to all concerned
Fantastic service and sofas. Highly recommended
Really good quality products, if your thinking of getting a new sofa you must visit there barns. Even my husband didn't mind looking for a sofa in such a lovely welcoming environment
Ms Poole, October 2014
Stylish and comfy!
The sofa was delivered on time and I was kept informed of eta. Delivery men were great - friendly and efficient.
The Sofa is beautiful - Alwinton in Trafalgar Coast - it makes me smile just to look at it. I visited the Parson's Green branch as well as spoke to the guys in Tunbridge Wells and everyone involved was very helpful and knew their onions!
All in all a very pleasant and successful shopping experience and I wouldn't hesitate to recommend this company.
Mr Scott, October 2014
Quality sofas and great service
From start to finish the level of customer service was great. They were extremely knowledgable about the type of fabric I was using and the overall look I was trying to achieve. They helped me through the entire process. I ordered the sofas via the internet having read other customer reviews. I can honestly say I was not disappointed. The quality and overall finish is brilliant and I cannot fault my new sofas. I Would definitely recommend this company.
Mrs Dampney, September 2014
Excellent quality, friendly team
We have purchased a sofa, armchair, bed and mattress and we love them all. The quality is excellent and they make a great investment. The Sofas & Stuff team were very friendly and helpful, giving us lots of fabric options and helping us to stay within our budget. Great coffee at the showroom barn as well. We visited on a recommendation and will recommend to others
Miss Hamilton, September 2014
Worth the wait
Staff in the Edinburgh store were very friendly and helpful. Delivery estimate was 8 - 10 weeks and it took 11 weeks in the end but the furniture looks great.
Both sofa and chair very comfortable. Only problem is that there is a smell from the sofa... hopefully it will fade but it's been a few weeks now and it's still noticeable!
Katrina, August 2014
Just wanted to say how absolutely delighted we are with our lovely chair. It is very well made to our specification & very comfortable! I was also impressed with the delivery service who placed the chair where I asked & unwrapped it, taking away all the packaging!
Carol, August 2014
So what to say about our sofas? yes we had to wait a while for them, but they are absolutely gorgeous!! so worth the wait.
They look amazing - exactly the "cottagey" look we wanted, and they are exactly right for our sitting room. Love the fabric, and love the scatter cushions in a contrasting colour.
Comfort - yes they are so comfortable, while supporting our backs as well.
Delivery men - brilliant! very punctual, very efficient and very friendly. Couldn't have wanted better.
Oh, and the ladies in the showroom when we went to look - so helpful and friendly, helped us lots to make the right decision for us. Thank you so much Pamela, Maira, Hector, and all at the Woodchester showroom.
Overall rating of the whole process - ten out of ten.
S Wallace, August 2014
Brillant, friendly, helpful and fabulous sofas!
I cannot recommend Sofas and stuff more highly! Fantastic company from the moment you step through the door of their beautiful showrooms and see their fabulous sofas! We went in for a look and ended up with three products!!
They are friendly, helpful and nothing is too much trouble. I had photos of samples sent to me when I got worried over matching current furniture after I had ordered my sofa. Coffee and a warm welcome guaranteed.
The sofas are just gorgeous. I also ordered a beautiful footstool which I modified to my own taste, and again they couldn't have been more accommodating. The fantastic armchair was not needed but we just couldn't resist once we sat in it!
Informed of the progress of my order throughout, the delivery was booked at my convenience. The delivery drivers were great. Not bothered by the out in the middle of nowhere location, they trundled down a very narrow track and found us. Happy to help, the set the whole lot up for us in a very jolly manner.
My experience was top notch from start to finish. My next sofa (I hanker for a chesterfield) will always come from Sofas & Stuff!
Louisa, August 2014
Great quality sofas; friendly, helpful and informative staff; an excellent choice of products and fabrics.
We bought 2 new sofas and were impressed with the choice of styles and the hundreds of fabrics. It was really nice to be able to select the style of sofa and choose the covering and legs, it felt very personal. All the staff were incredibly helpful and the showroom was in a beautiful setting! The sofas were delivered within the promised time scale and were even better than expected!
Miss Houlihan, July 2014
Charming helpful service
There was a problem due to email breakdown. The staff, particularly the charming Martyn, sorted everything out to my satisfaction with speed and efficiency. Love the sofa and chair. Thank you. Patricia Houlihan
Mrs Rowland, July 2014
Sofas look even better in our sitting room than they did in store
Good quality and comfy, even the basic range material that we went for looks good. Loose covers do not appear saggy and have a good fit.
Mrs Somerset, July 2014
sofa so good
We had a lovely experience at the warehouse, beautiful furniture, so hard to choose,
But we had fantastic advise from Julia, which helped, and made it easier
The two sofas and Chair looked wonderful in their new home,,, so comfortable,
The delivery Men were very helpful and informative.
Mrs Sellwood, June 2014
Very friendly and knowledgeable staff and helpful in making choices
Mrs Hill, June 2014
Excellent and friendly service
Our new sofas are now in situ and we are thrilled to bits with them. They have added some much needed glamour to our drawing room.
Mrs Makin, June 2014
Really good service, great sofa
Sofa is good quality exactly as we had hoped, service in the shop brilliant unfortunately they misread my email address so I never got an order confirmation to double check the order. I emailed the info@. helpline twice but they never replied. I Eventually received a text about delivery so knew it was on its way. I noticed my email was incorrect on the delivery note so called to ask for all paperwork to be resent. Still happy though it came within the given timeframe taking arriving much earlier than expected so a bonus. Would recommend.
Mr Cory Dobbelstein, May 2014
lovely comfy sofa
Very good quality sofa, comfy and roomy. But not that big that is swamps you.
We have a 3 bed 1930 semi, and the lounge is not too big, but the Large Alwington Sofa looks great in it.
The back cushions are feather filled and really need a lot of plumping up.
Seat cushions are fine and only need a weekly plumping up. Wished they made the back cushions the same.
Delivery was on time and went smooth
Miss Tyerman, May 2014
Outstanding quality, style and service!
We love our new sofa - it looks amazing and is so comfy! From start to finish sofasandstuff have been excellent; we will definitely be using them again.
Mrs Sleight, May 2014
Delighted we purchased our sofa from Sofas & Stuff
The staff were very knowledgeable, friendly and extremely patient when we could not make our mind up quickly. The sofa is really pretty and looks very hard wearing even though we did not pick the most expensive fabric. Overall it looks a beautiful, classical sofa which we are thrilled with. A minor hick up on delivery date (which they were very apologetic about). Thank you very much, we'd be very happy to recommend.
Ms Parsons, May 2014
It was the coffee and biscuits that swung it!!!
I wasn't having much luck finding a sofa that was a little bit out of the ordinary but comfy and stylish. Happened upon sofas and stuff on an internet search and luckily the show room in Fittleworth is v v local so popped along,
What a lovely experience! Julia welcomed me in, guided me through my many options and made me wonderful coffee with some biscuits! She was very patient, helped me with a vast selection of materials, and was very informative.
It still took me several months to decide but it was worth the wait..... My Alwinton sofa is stunning! And really really comfy!
Thank you Julia for all your help!
Mrs Oliver, May 2014
From the helpful person I placed my order with to the two men who delivered the finished item I have had nothing but ten out of ten service. Thank you.
Mrs Dodd, May 2014
Great looking Sofas, Very Happy Customer
The customer service was very friendly and informative from start to finish. Very happy with the sofas, our front room has been transformed!
Mrs Miller, April 2014
Brill and Marvy
Sofa is comfy, looks good, all family are happy with size, shape and colour and all was very efficient as well as being timely
Mrs Thomas, April 2014
They do what they say on the tin, fast, efficient, friendly good advice
I knew which sofa I wanted as I had seen an advertisement for it. The showroom staff were very caring and helpful, kept us informed, did what they said they would do, delivered on time with first class delivery people. Thank you.
Mr Hitchman, April 2014
As ordered, on time and delivered with a smile.
SofasandStuff were a pleasure to deal with. Evereyone involved in the service was very helpful and we were kept informed at each stage of the process. The sofa was delivered when promised, installed and all packaging was removed. All in all, a first rate experience. Thank you and well done.
Mrs Field, March 2014
Lovely sofas, helpful staff.
The staff at the Gloucestershire shop were very helpful, spending a lot of time with us to get the fabric colours\styles that we wanted. We ordered 4 sofas. Now they have arrived, they are lovely - just what we wanted. Very comfortable and lovely fabrics. Delivery men were very professional.
I hope the Stain Guard Cover that we were sold is a 'no quibble' insurance because it was expensive.
Only negatives were - we were quoted a price - then when we made, what we thought were small changes, i.e. different type of feet, requesting arm caps - these added considerably to the price. Also we had a nine week wait between order and delivery, whilst this wasn't a huge problem, it would have been better if this had been made absolutely clear, whereas I think we might have been told that in a quiet whisper!
Overall - would recommend the company.
Mr Palmer, March 2014
Excellent from start to the sofas being delivered, very helpful at the barn when picking fabrics and sofas
Scott & Jayne, March 2014
Fabulous why would you go anywhere else.
We had trolled through the internet and had dwindled it down to three companies....the first one that we visited an assistant didn't even bother to approach us, the second it took them over a week to get back to us with a quote and then we went to Sofas & Stuff well we were sold the moment we walked through the door.
We were made to feel very relaxed and welcome we sat on the sofa that we had seen on the internet and it was so comfortable that we didn't want to leave the shop ( the glass of mulled wine that we were given on arrival may have helped with this) our quote was done on the spot, order placed and it was delivered in just over 4 weeks. We are so happy with our purchase and would highly recomend sofas & Stuff to anyone .
Fiona, March 2014
Never make recommendations normally as experiences always vary,
And i especially wouldn't recommend buying blind as i did, however sofas and stuff have been very helpful and our sofa is everything i hoped it would be. Communication was very prompt, swatches requested arrived very quickly, delivery was arranged and sofa arrived exactly when specified by very helpful men who also took all wrapping away. it is a lovely comfortable sofa i just wonder why it is the exception to be happy with service and whatever item it may be- sofas and stuff really do understand the whole experience something a lot of other companies could learn from.
John Miller, February 2014
Very pleased with the sofa and bed which arrived sooner than expected and were assembled and positioned efficiently by 2 charming people.
We went to Sofas and Stuff to look at beds and sofas because we had had such a good experience when we ordered our last sofa. We'd been to Sofas.com in Chelsea and were a bit underwhelmed although the products seemed very similar. We were treated like friends at the Fittleworth Barn and we went ahead and ordered our new sofa and bed. During our visit (which we were astonished to see lasted nearly 4 hours!), we had the full attention of Susie who was so helpful and utterly patient. We also had about 20 minutes with Andrew, the owner who instils confidence and helped enormously with his detailed knowledge of production and materials quality. It is difficult to find any fault in our experience, in the furniture quality or in the value for money. We have recommended our friends and family to go there without hesitation.
Mrs Batt, February 2014
Great, very helpful and smooth running
Great, very helpful and the whole order went through very smoothly
Miss Williams, February 2014
The most comfy sofa!
The sofa (alwinton) is fantastic. It is great for curling up on on a chilly evening. The fabric (harris tweed) is cosy and feels good. The delivery went smoothly and the guys were very friendly and helpful as we were worried about getting the sofa through our small doors. Overall the experience has been good.
Kimiko McClellan, February 2014
Delighted with my purchase
I made a great deal of research before I decided to buy a sofa from Sofa and Stuff. Although there are many similar designs available in the market, the sofa I chose from Sofa and Stuff was the best in terms of its fabric quality, stylish and well balanced design as well as great value for money. From the point of placing my order to delivery and instalment, the staff were efficient and very courteous. I am a delighted customer.
Mr E Goodman, February 2014
what a beautiful show room and furniture
Found the website on line and was a mediately impressed . Arranged to visit the Bishops stortford show room. When we arrived we loved the showroom and the staff were so helpful. Found the sofa we wanted and the material and even had the choice of legs. Made the order and were told end of February so was happy with that. Received a phone call to say it will be delivered end of January so that was even better for us. Lovely sofa very comfy perfect for us.
Mr Davies, February 2014
The reason we decided to use sofasandstuff was primarily because the showroom was extensive and the sales staff knowledgeable and relaxed in approach. Now we have our 2 sofas, they are without question, the best buy we have ever made. Finding a sofa that is stylish, comfortable and good value is not easy. The seats contour to your body and immediately make you feel at home. The only downside is that getting out of the seat to make a coffee or go to bed is now so much harder............you don't want to leave !
Debbie, January 2014
Thanks for your assistance, we visited the London showroom twice before making an order and were never rushed into a decision.
Mr Daly, January 2014
Great showroom, good service, good products and good value.
We loved the B.Stortford showroom and rated the staff. The delivery service was good, the value of the sofa is good and the product is good. We are pleased.
Miss Berry, January 2014
Lack of communication
I can't fault the actual sofa, when it finally arrived. It's great! However I have to rate only 3 stars because I ordered this specifically within the Christmas delivery lead time only for it not to be ready. I was told 5-6 weeks lead time. After 5 weeks I emailed the contact in store who took my order to find out at estimated delivery - no response. So a week later (after 6 weeks) I rang up to be told "oh, don't you know? there's a problem with your order and it won't be ready until mid-January". I clearly had not been told at any point in the order process that my delivery would be delayed. It was due to the fabric supplier, however this was not my problem, yet the person I spoke to was of the opinion that it wasn't their problem or fault either. I would have minded less if I'd been told of this problem as soon as they knew of it. I clearly needed a sofa for Christmas having guests about to arrive and no furniture in my new house. The person I spoke to had no suggestions, so it was my request/suggestion that they deliver a showroom sofa as a matter of urgency for me to use until mine was ready. They agreed to this request after a few internal discussions and from then on dealt with it very well indeed, fitting my delivery in to suit me. However I did feel aggrieved that it was I, rather than Sofas & Stuff, who came up with the solution to the problem! I didn't expect this service for such an expensive sofa and for the approachable, friendly marketing spiel they produce. I don't think it'd stop me ordering from them again though...the sofa looks great.
Mr Simmonds, January 2014
Great designs, good quality and wonderful service from all the staff. Many thanks.
Helpful showroom staff, good communication on progress/delivery at all times.
Would recommend to a friend.
Debbie, January 2014
Many thanks for our great sofa, it's fab. Special thanks to Martyn and the London team who made us most welcome (twice - as we were indecisive!!)
The delivery team must have a mention too - Joy was brilliant in organising the delivery date and the chaps could not have been more helpful.
Just waiting for the stain guard to arrive via post (as they had run out on the delivery van.)
Mrs Ross, January 2014
I am really pleased with my sofa choices - the fabrics are really lovely. Its so difficult to imagine what the finished pieces will look like but I am particularly proud of my tartan snuggler, its so beautiful. Teh furniture has transformed our lounge into a gorgeous snug. The pre-Christmas delivery was a little close to the wire, but the delivery company were excellent - flexible, prompt and polite. All round great service
Ms Ide, December 2013
I am in love with my settee and foot stool
I am really happy with my new settee and foot stool. For years and years (read 30) I had the same settee so if I was going to have a new one I wanted it to be the right choice....and.... it was. It looks good and it feels nice to sit in. "James" doesn't fluff it up for me so I have to do that on a daily basis and that may be a slight negative point.
Miss Burnham, December 2013
Absolutely thrilled with the sofa and fabric!
I was looking for a sofa for some time and liked the various size options that Sofas and Stuff offered. I bought the Alwinton in Forth Chalk. It was great because I only had a small front room and I didn't want anything too big. It looks great in the room and is really comfy. I am so pleased with it I am tempted to buy another sometime soon to match.
Mrs Robinson, November 2013
Beautiful products. We ordered another throw to compliment one we already had from Sofa's & Stuff. Very quick & efficient delivery & beautiful throw. Many thanks!
Mr P Gooderham, December 2013
Fabulous selection of material, styles of sofa. helpful staff.we ordered 2.
Great delivery service..will definitely rec to all.
BB, December 2013
The whole experience was fantastic from start to finish!
When I have purchased sofas in the past from other places it's never made feel as excited as I did when I purchased this one. From when we first looked around the barn, to the first sit down on my sofa - I couldn't of hoped for such an Experience. Staff even called me after I'd placed the order to confirm I was happy with my colour choice as I had been jumping between two colours. I would, and have, recommended to everyone and anyone that will listen Sofa & Stuff is the place to go. Plus we have had lots of comments on how comfy our new sofa is. Thank you
Sue, December 2013
Just writing to say that we are really pleased with our sofa and stool.
We would like to thank you for all the attention and help you gave us - it was really appreciated.
The delivery was fine and please thank all your colleagues for their input
Miss Machin, December 2013
We are very pleased with our sofa we purchased
Mrs Maitland, December 2013
Fantastic, helpful service from start to finish.
We went to the Hungerford showroom and felt very at home wandering around with a cup of tea as we discussed various options and tried out several sofas for comfort. They have a great choice of "house" fabrics but we wanted something different. Again that was no problem. The sofas arrived at the specified time - so helpful being given a 2 hour delivery slot. Thank you Sofas & Stuff.
Abigail, December 2013
Excellent service and product with poor follow-up on fabric protection.
The delivery guys were great, although they came exactly as I was leaving for the school run which I had requested was the only 20 mins to avoid during the two hour window. As I left an open house, by the time I returned the sofa was delivered and all packaging removed. The sofa is wonderful, comfortable and elegant. However there was no fabric protection, purchased at £80. I went to our local store the week after who said that they would make sure the certificate and details on the number to call in a 'stain emergency' would be sent to my email to confirm the fabric protection however this has still not been done nearly three weeks later. The store did give me a spare fabric protection box and confirmed it had been on my order but I am without the certificate I was promised which I will now need to chase again which is disappointing!
Kae, November 2013
Just wanted to say thankyou for the delivery of our lovely sofa. It is gorgeous and we are very happy with our purchase. Our sofa very well made and were pleased to have caroline's help when ordering our sofa in parsons green . We would certainly recommend sofa and stuff!
Bryony, November 2013
Sofas & Stuff were not only very efficient but the sofas are comfortable!
I bought my sofas off the website, having had excellent help from one of their staff. I explained what I needed and they recommended a couple that they thought would be suitable and then we chose one. They were very helpful with choosing the fabric. They delivered the sofas on the date I had asked for. They were on time and the delivery men unwrapped everything, set up the sofas and took all the packaging away. I would highly recommend Sofas & Stuff, I was so pleased with everything.
Mr Gardner, November 2013
Friendly, knowledgeable and helpful. Met all their promises.
Made the whole experience of spending money pleasurable. A fairly rare feeling for this male.
Mr Turpin, November 2013
Good service in store and delivery on time
Plenty of choice of styles and fabrics with helpful staff to guide us. Great value for money too, better than the usual high street names.
Jill, November 2013
I found Sofas & Stuff at Eridge on line and went to visit and thought the showroom was lovely, unique. Nikki and Ali were very helpful and knowledgeable.
The delivery time was as advised and the delivery men were helpful and very pilot.
The sofa is lovely, I am trying not to fall asleep on it each evening. I therefore give you five out of five..
Mrs Owen, December 2013
Excellent tailored service on a whole
When we starting looking for our sofa's, we were looking for an exact quality matched with a contemporary look. Sofa's and stuff were able to provide this with. We have only had our sofas for a few days so cannot comment on wear and tear etc, however, here feel luxourious and are exactly what we expected. The only thing the company could improve on is their courier service. It seemed like literally a man with a van. This just took the shine off what were excellent sofa's.
Mr P T, November 2013
Fabulous service from beginning to end- definitely well worth a visit
Sales staff and delivery men both very professional.
Products fabulous quality and all British made a definite plus- wonderful craftsmanship.
Mrs Last, November 2013
Excellent sofas and service.
I found Martyn at the London store extremely helpful when I rang for advice as I was only able to shop on line. Samples of fabric were sent speedily which helped me decide what would look right in my home. The men who delivered the sofas were also very good at their job. All in all a great shopping experience and a delight to be buying British made.
Elayne, November 2013
The sofa is lovely and as I expected. The delivery people were very efficient and very helpful.
They were earlier than expected and did not ring us first as requested, but this did not, in the event, cause any inconvenience for us.
We will be happy to give you 5 out of 5 and would very much appreciate a Marks and Spencer voucher.
Mrs Wiggins, November 2013
just what we had been looking for!
we were having trouble finding a sofa that was comfortable and the correct width as we have a short wall for it to go on.
we saw the website of Sofas and stuff and called in and found the alwinton sofa, comfy, slouchy with loose covers, which is what we wanted but too wide.
however it was a relief to be told that it was no problem to bespoke the sofa to our size. Marvellous!!
it arrived sooner than expected and the delivery men were very helpful in unwrapping etc etc. we ordered a spare set of covers as well. highly recommend Sand S!
Mrs Gilbertson, November 2013
Great customer service
Really pleased with service over the phone and at the Hungerford show home. Thought the website was helpful too.
Mr House, November 2013
excellent service, lovely comfy sofas.
I was very happy with the service at the Yorkshire barn. Good advice but not to pushy. Sofa arrived in time scale given and seems very good quality and is very comfortable. Noticed after a few days one of the legs was bending but it seems only that it hadn't been screwed in fully, I did this and all seems OK now. Would definitely recommend.
Martin, November 2013
excellent service, lovely comfy sofas.
I was very happy with the service at the Yorkshire barn. Good advice but not to pushy. Sofa arrived in time scale given and seems very good quality and is very comfortable. Noticed after a few days one of the legs was bending but it seems only that it hadn't been screwed in fully, I did this and all seems OK now. Would definitely recommend
Miss Gilmour, October 2013
We could not be happier with our lovely new sofa.
The whole process - from visiting the show room and choosing a sofa to delivery - was a pleasure. Everything ran smoothly, all the people involved were helpful, friendly and professional, and the end result was exactly what we wanted. Five stars!
Mrs Chatwin, October 2013
Relax in style with Sofas and Stuff
The sales persons were extremely helpful giving us informative advice on selecting the right sofas. The only down side was when our two sofas arrived one did not have the correct matching piping, however, the firm was very quick to remedy the error with little inconvenience to us.
N Hill, October 2013
A pleasant experience from order to delivery
Have now purchased two sofas from Sofas and Stuff. The whole experience was excellent from order to delivery. Thanks to the Sales staff at Parson's green showroom, Martyn and Nadia for the help, advice and patience whilst I deliberated over size and colour. Delivery was as stated and this was for custom made sofas. Aftercare, delivery team has all been good. Would be happy to recommend the company to friends considering purchasing a sofa etc. Finally, and not least of all sofas look great and are just what I wanted.
Mr Golding Truman, October 2013
Good quality products and personal service when dealing with orders
We have ordered both a king size bed and 2 sofas from "Sofasandstuff". We have been very pleased with all our items. There was a slightly longer wait for our items than originally advised. But then all items have been hand built in the UK, and with specific fabrics. We would recommend family and friends to consider using "Sofaandstuff" in the future.
Heather, October 2013
Comfort & class!
We were delighted with the service received. Although we had to wait a bit longer than was arranged (because a flaw was found in the original fabric) the sofas and chair were certainly worth the extra wait.
Miss Martin, October 2013
My platinum wish list!
After a lot of sitting on comfortable but not quite what I wanted sofas from your normal high street names, a friend told me about Sofas and Stuff. Although the nearest barn is a fair distance from me, the fact that I could mix and match to create my ultimate sofa and chair combination was too tempting to give up. Pamela could not have been more welcoming or helpful and we tried every chair and sofa in the barn! Coming home with a huge range of swatches, I put my personalised platinum wish list together and started emailing Pamela and Vicky to get their advice and guidance. Within four days we had everything sorted out and I placed an order at the beginning of September. My bespoke sofas and chair arrived ahead of schedule in the middle of October, an amazing production time for bespoke furniture. The furniture is a comfortable as I remembered and looks amazing too. I am thrilled that I took the time to make the journey to Gloucestershire and have recommended Sofas and Stuff to friends and family already.
Amanda, October 2013
My husband and I visited your showroom in Parson's Green. We were given a very friendly and relaxed welcoming from Martyn. We had quite specific ideas about the colour and texture of fabric we were looking for, having spent a long time looking at numerous sofas in numerous shops. Martyn was incredibly patient as we rejected one after another fabric due to ' not quite the right colour' or 'too expensive' (he kept happily giving us quotes for various options), or 'wrong texture' etc etc. Whilst at no point was he pushy he didn't give up and keep trying to find the right fabric at the right price. He gave constructive opinions when asked and fully achieved our remit. Some 6 weeks later we have just taken delivery of said sofas and we are delighted. Added to this the delivery guys were cheerful, friendly and respectful of our newly decorated house. The sofas arrived very well protected and were fully uncovered and assembled in our sitting room. An all round excellent experience and I would recommend Sofas and Stuff every time.
Sally, October 2013
We are at last connected to the internet at our new home in Sedbergh, so I can now tell you just how delighted we are with our new sofa which arrived last week. The style and the colour are just perfect and it looks fantastic in the space we planned for it. Of course its real purpose is to be sat upon, and we are having to limit ourselves to very short coffee breaks at the moment as there is still a lot of unpacking and organising to be done and there is a great danger of relaxing and falling asleep!
The whole experience of buying a British made sofa from you has been a pleasure, with such a choice of styles and even more choice of beautiful fabrics. We also appreciated the time to linger over a cup of coffee, take as much time as we liked to try the sofas, and take advice from you without being rushed. It was also interesting to compare our previous lives in the textile manufacturing industry!
Many thanks for everything.
Jennifer, October 2013
A good shopping experience
The staff at the barns are very patient and helpful . No pressure to rush your choice of furniture . I had many samples before making my selection .The delivery men were polite and careful. My sofa is very comfortable my only complaint is rather too many machinist cottons left sticking out of seams.
Tomlinson, September 2013
Good service - shame about the cushions!
Very patient sales assistant, given lots of help. Pleased with overall look of sofa. Not sure at the moment whether the fabric is appropriate as it's very prickly. Have been assured that it will "settle down". Scatter cushions were badly made, zips too long. Not sure how they passed the "checker". However, very pleased that the company have offered to send replacements without quibble.
Would recommend company.
Mr Davis, September 2013
We are thrilled with our recent purchase. The sofa was delivered on time and exactly as specified. A really comfortable, stylish sofa.
Mrs Wickham, August 2013
Very good product shame about the delay in manufacture
We visited the showroom in Eridge and were very pleased with the helpful staff we took away fabric / colour swatches to decide what we wanted, we returned a couple of weeks later to place our order which seemed very straight forward. The delivery date was confirmed between 5 to 6 weeks which seemed reasonable, 6 weeks passed and we had not received any correspondence so we decided to chase up delivery of our order., there appeared to have been an oversight and our sofas had not been manufactured. The lady on the phone was very apologetic and explained that we unfortunately would have to wait a further 6 weeks until our sofas would arrive, she offered us a refund of the delivery fee and protection charges as an apology which seemed fair but still inconvenient. We received the sofas as promised in 6 weeks and we are very happy with them, unfortunately the whole experience was tarnished by the earlier problems.
Michael & Alison, July 2013
Satisfaction with Style!
From the moment you walk in helpful assistance is at hand, even offering a coffee to help with your deliberations!
Choice is not simple as there are so many, and so varied sofas, from which to make your selection. The advantage of having a specialist outlet to hand is that you are able to try similar sofas, in varying sizes, view different fabrics, discuss alternatives with knowledgeable staff; all of which results in very happy customers and a product which pleases.
sprig, July 2013
Lovely, good quality sofas at a reasonable price. We had to wait a bit longer for ours as the 'house' fabric we chose was not available in stock, as one would expect from a house fabric. Good service at the barn and no hard sell.
SC99, July 2013
Having visiting many sofa shops and being utterly uninspired, we were so glad we found Sofas and Stuff. We couldn't find anyone to beat them on a combination of design, comfort, quality and price. The Harrogate staff were so knowledgeable and helpful, enabling us to customise our furniture so that we got exactly what we wanted.Everything arrived as and when promised without any hitches anywhere along the line. We love our new furniture and can't recommend Sofas and Stuff highly enough.
Mrs Youngs, July 2013
Loving new sofa
Great sofa, I'm glad we had it altered (ie made the back cushions taller)...it has made it that bit more comfortable....after all sofas are all about being comfortable aren't they!
It also looks fab in our new look sitting room.
The staff in the showroom couldn't have been more helpful and accommodating. Thankyou.
Mrs Read, June 2013
Having put up with our old sofas for far longer than we should have, my husband and I eventually (and reluctantly) took our two young kids sofa shopping. The staff at Sofas and Stuff in Fittleworth made us feel so welcome that, after our second visit, the kids actually started asking if we could have a day out at the sofa shop!! The ladies in the shop were extremely patient with our indecisiveness and, after looking at photos and measurements of our living room, came up with some superb suggestions. Our sofas were delivered last week and we couldn't be more pleased. I would (and have) recommend Sofas and Stuff to anyone! 5/5
Joelle, June 2013
Yes, we are really pleased with the sofa, very well made and the material is really nice. The delivery was no problem also, packaging all taken away etc. And choosing the sofa was really enjoyable, we went to the Fittleworth barn and looked round, although it took a while to decide, the staff were really helpful and we eventually made our decision!
Thanks very much, a load off our minds! I would say 5 out of 5, can't think of any reason not to!
Mrs Brown, May 2013
I just wanted to drop you a quick line to thank you both for all your help and patience. The new sofas arrived about 10 days ago and are just lovely. They fit in the room perfectly - size, shape, colours - everything! To hear my husband say it's the best £1500 he's ever spent, whilst stretched out on his jade sofa, is pretty fab. My husband hates spending money!!!
I'd also like to add ....that 'The delivery guys were polite, charming and the installation was effortless'.!!
Mr Groom, June 2013
beautiful furniture, very helpful staff
I would thoroughly recommend sofas & stuff; we had a very enjoyable experience at the head office and showroom in Sussex where there were lots of sofas on display which helped enourmously when we were making our choice. The prices were very competative and we were very pleased to use an english company and to know that the furniture was hand built to order in this country. The only problems were that despite changing our order 2 weeks prior to delivery, the sofas came with the wrong legs and without the stain cleaning kit that we had paid for. This however was quickly rectified and the new legs and clening kit were put in the post within 10 days. The quality of the furniture is excellent and we would not hesitate to use this company again
Mrs Vinall, May 2013
Great friendly, efficient service and a high quality chair that we are thrilled to have in our home, thank you!
My brother has used Sofas and Stuff previously so we were already assured but the quality of the product. We didn't visit the showroom, but felt we had sufficient information to know exactly what we wanted to order having looked at the website, compared it with similar styles from other retailers and already knowing the fabric sample we wanted to use. The final reason we chose Sofas and Stuff was because they could source our fabric and we didn't have to go through a laborious process of having to re choose from a limited range.
The ordering was simple and efficient and I was able to ask advice about the wear of the fabric which was both informed and professional.
After a 6 weeks the chair arrived, the delivery being simple and efficient to arrange. The chair is everything we could imagine it was going to be and we are thrilled with the end result. It is extremely comfortable and I am sure will grow old gracefully with us.
I wouldn't hesitate to recommend Sofas and Stuff, they have been superb.
Josie, March 2013
After viewing some sofas via the Internet we sent an email and received a prompt reply answering our questions. As a result my husband and I visited the shop in Parsons Green where we received a very warm welcome and were offered coffee and biscuits.
After sitting on a number of sofas we decided to buy the ones we had seen on the Internet. There was a significant range of fabrics and legs so it did not take long to find something suitable.
Placing the order was straightforward and we were advised the sofas would take 5 weeks for delivery. We received an email just before the 5 weeks were up advising the sofas were ready for delivery and delivery was then arranged for the following week.
The sofas turned up on the day as planned and were set up by two very friendly delivery guys. The sofas look excellent in our living room and as an added bonus came with 4 scatter cushions which we had not expected.
I would definitely recommend sofas & stuff and give the team a rating of 5 out of 5.
Chris, March 2013
We visited the Tunbridge Wells showroom as this is closest to us. We were able to ask questions with absolutely no sales pressure or hassle.
Loads of styles and materials to choose from and plenty of swatches available to take back and consider at home. We visited the shoproom twice over a period so made sure we had the right final choice. Also looked in lots of other stores, in magazines and and online but nothing came close. Service throughout was exemplary - great communication and friendly support.
We ordered the Arlington extra big sofa in pale blue stripe - it is amazing and is exactly what we wanted!! We get compliments all the time and it exactly suits our new home. We have now purchased 2 matching armchairs.
Can't recommend Sofas and Stuff more highly - only wish we had more money and spare rooms to buy more!
Steve, March 2013
My wife and I visited the Parsons Green showroom on a number of occasions and each time Nadia was very friendly and helpful, offering practical advice. There was an excellent range of fabrics to choose from and we ordered a sofa for delivery before Christmas. Although it was a busy period Sofas & Stuff kept to the delivery date they gave us so we had the pleasure of a new piece of furniture over the holiday period. We were so pleased with our purchase that we followed up in early January with an order for a pair of non matching armchairs.
We have just taken delivery and we are even more pleased with these two pieces than we were with the sofa.
Sofas & Stuff supply quality furniture and all the staff we dealt with (Parsons Green showroom, head office and delivery men) were polite, efficient and a pleasure to deal with. We recommend the company to our friends who admire our new furniture and would do not hesitate to to do the same to anyone reading this review.
Patricia, March 2013
I love my sofa - I needed a small sofa for a little cottage and chose the alwinton compact - it fits perfectly and whilst not large it comfortably seats 2, unlike some of the other shops I looked at before I found sofas and stuff.
The service at the barn was excellent - I wanted to use fabric of my own that I already had, which was no problem - again unlike other shops - and at a reasonable price. Suzanne was very patient and helped me find my fabric in one of the fabric books, to check its suitabiity, as I couldnt remember its name.
The delivery team were very good - I live in a small lane but they happy to wheel my sofa down to the house and didnt mind the slightly awkward entry to the house (narrow access) - all without any grumbles.
Overall an excellent experience shopping with sofas and stuff - definitely a 5 out of 5 and would definitley recommend and buy again if the need arises. Thank you!
Katy, March 2013
So deliciously comfy and elegant and excellent no hassle service
What a relief in the world of house renovation!
Jayne, March 2013
Great service, rubbish delivery!
Enjoyed buying the sofas, great people in the showroom. Kept up to date whilst waiting for the sofas online. Disappointed by the delivery guys. Unfriendly, in a rush, made me feel uncomfortable and instead of turning around in my cul de sac, decided to mount the pavement. At no time did these guys ask me if I was happy with sofas
Steve, January 2013
After visiting the Parsons Green showroom and getting great service (I asked lots of questions!) I ordered two sofas. Both arrived before Christmas as promised. They were delivered on time and quickly put in place/put together by the two delivery men. Also arrived with a small box of care products which I didn't expect. They look fantastic and when we do our other lounge I'll be going back.
Sims, January 2013
Good service, you actually kept and did as arranged. Friends who have visited since delivery, think it is good buy and fits into the space well.
Alison, January 2013
Sofa So Good!
Very pleased with my sofa and armchair which are exactly what I wanted and arrived well in time for Christmas. Our house was flooded on 23rd December but, as I had decided on a sofa with legs, the water did not damage the furniture and Having its legs in water has not made any difference
Ben, January 2013
”I am grateful for the excellent service.
However I am disappointed with the comfort. I went for the upgrade option of an additional £50 for feather cushions. I took this option on a previous sofa and was prepared to pay the price of puffing up the cushions in return for the added comfort.
Yet I sense that despite the factt that I did not compromise on cost, the company have compromised on the quality of the feathers provided. I was told that this is not a common option and belatedly I understand why. For a £3,000 ish sofa I find that there is hardly any give when I sit on the sofa. I would like to think that the sofa can be worn in but I sense and fear that a compromise has been made over the quality and that there will continue to be a rather too firm. The flipside is that there is so little give, the cushions rarely need to be puffed up....”
Richard, December 2013
Yes sofas are fine and your delivery guys were on time, fast, careful and all went well.Thank you.Rated 5 out of 5.
Pat, December 2011
The delivery of the 2 sofas ordered went very smoothly and were delivered at the time confirmed. Both men were very polite and careful with the furniture which was taken into the correct room,unpacked,taking all packaging away. We have been pleased with the service we have received from Sofas and Stuff from the showroom to delivery. The sofas seemed a little hard at first but have now softened a bit and are now very comfortable as well as looking good! I would not hesitate to use your company again or to recommend you in the future.
Mr Scott, June 2013
Can't 100% recommend