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Dear Customers,


All our showrooms are open with social distancing and safter shopping measures.


Why our stores are different

Our stores are very different to nearly all other furniture stores in the UK. They are almost never on the high street, but are located on beautiful country estates, ‘far from the madding crowd’. Most of our city locations are not on high streets or busy shopping areas but are in quirky off beat locations.

This means that as well as being inspiring places for home design, staffed by friendly and really knowledgeable colleagues, our stores are quiet spaces where you will never be sharing the space with lots of other people. This makes social distancing in our shops while browsing achievable. We will also be limiting the sets of customers in our stores to no more than 5-6 couples at any one time (depending on store size). We will have hand sanitising stations as you enter and around the stores. Read more about how we are making our shopping experience safer here.


We are here to help

In addition, many of our customers have expressed an interest in visiting our stores in a more private way, for social distancing reasons. Here is our solution to this problem.

  • You can of course still pop into one of our stores, safe in the knowledge that we are limiting the numbers of couples to 5-6 at any one time. We also have 2m social distancing and other safer shopping measures in place.

  • For the over 55s we will be offering exclusive private appointments from 9am till 10am and from 5pm till 6pm. You will have the store totally to yourself.

  • For everyone else we are offering private appointments during normal working hours, where staff will solely be at your beck and call, although we cannot guarantee that the store will otherwise be empty.

  • Live video consultations from the comfort of your home sofa, are now, also available. We can walk you round products in store,  and advise on what would look and fit best in your home; all by video link.


To book the best appointment for you ring your nearest store, or book online here and we can arrange a time to best suit you.


See you very soon!

We look forward enormously to seeing you and can reassure you that we are doing everything we can to make our stores some of the safest places to visit.


Best,

Andrew Cussins Signature