What people say - page 4

Suzette 13 April 2011

"I would like to say how utterly impressed I have been with Sofasandstuff from the service I received when visiting you showroom in Parsons Green through to delivery - there is nothing I can fault.  Everyone I have spoken to or received emails from have been nothing but helpful and made buying my sofa a really nice experience.  The delivery team were great and arrived exactly when I was told they would which was a great help in planning my day around the delivery.  I have been highy recommending you to friends and family based on the service I have received.  I would be very grateful if you could pass on my deepest thanks to all involved!

P.S.  My sofa is the most comfortable sofa in the world!  I am delighted with it....."

Lydia 13 April 2011

"We absolutely LOVE our sofa. It's perfect….the only problem is that it is so big and comfy we keep falling asleep on it half through the evening!!  The delivery guys were also great. Very efficient……"

Joachim 13 April 2011

"Everything went very smoothly during the delivery - which in our case was to a transport company which then took the furniture to Amsterdam. The sofas have been placed in the "sitting room" space of Restaurant Sucre there, which is opening on its new location tomorrow evening. Everyone loves them and I will send you a picture of the space and the furniture if you're interested.  In general, we have been very impressed with the prompt, friendly and very efficient service we have received from Sofas & Stuff and with the quality of your products. If only all of our suppliers were so good!"

Jacqui 13 April 2011

"I would just like to say that I am thrilled with the sofas and the sofa bed was used for the first time last night, my friend had a very comfortable night.  The delivery men were indeed polite and positioned the sofas for us. All in all you have been a pleasure to deal with and the sofas are great."

Sarah 11 April 2011

"The sofa is lovely - exactly as pictured on the website. The fabric is of great quality and it's so comfortable. Your staff were really helpful over the phone with details of measurements etc., helping me sort out a non-allergenic cushion filling, and organising delivery. The delivery team were fantastic - they managed to manouvere the sofa and chair up some awkward stairs to my flat, to unwrap it, and put it in place, all without waking my four month old baby who was sleeping in the same room! They then even managed some cooing when she eventually did wake up - very much above the call of duty!  I wouldn't hesitate to recommend you in future. Thank you so much."

Robert 7 April 2011

"hello, good service (internet order), good sofa for the price, good delivery and pleasant delivery folk. generally all good, thanks"

Wendy 6 April 2011

"Dear Sofas and Stuff Team, thankyou for our wonderful sofa. I am so pleased with it. The delivery was very smooth and the delivery men were very efficient, friendly and helpful. I have been very impressed with the level of service I have received throughout from your team. I am especially appreciative of the advice that Mandy gave which I am glad I took. I have ended up with a lively fabric with the wow factor I was looking for without compromising on durability that I need with a young family. I would most definately recommend you to friends and family."

Lilli 6 April 2011

"My sofa was delivered on Friday, the delivery men did everything perfectly and I am a very happy customer indeed.

Thank you."

Julia 31 March 2011

"This is to let you know I am delighted with the whole process of purchasing my sofa from you. Everything went smoothly and according to your plan - even your delivery guys couldn't have been more helpful (plus turned up nice and early!). What's more, I am totally delighted with my new sofa - beautifully made and properly finished off (and believe me, I am rather fussy!!). I would have no hesitation in recommending you to others, and indeed have already done so! With many thanks for such a great job."

Regards, Emma 31 March 2011

"Just to say yes we are SO pleased with our new sofa, it looks great and is really comfy. My 7 year old daughter especially loves snuggling up on it. Delivery was very prompt, really nice delivery guys who made it look easy, cleaned up after themselves as well which was a bonus! thank you very much and we will certainly recommend you to our friends and family."

Thanks very much, Roz 31 March 2011

"It is very comfortable thank you! the delivery team were excellent, and having received a bed earlier in the day from another company your men outshone them."

Thank you xxxx, Kathryn 30 March 2011

"I am ridiculously happy with my sofa."

Thank you and kind regards, Joanna 30 March 2011

"We are glad to say that we are very happy with our sofa and the process of which we went through was incredibly smooth, informative, helpful and on time. The delivery service was very efficient and the staff at the store have great knowledge and are very helpful at a time when there is a lot of choice! Overall, we are very pleased with the service and our sofa."

Martin 29 March 2011

"Thanks a lot for our armchairs etc. We're very pleased - they look the best."

Many thanks, once again, Dr Kenneth Mitchell 28 March 2011

"A huge thank you for the delivery of our sofa and chair which arrived about a month after ordering from your easy to use web site. They are both sumptuous to sit in, beautifully made and sit comfortably in our large sitting room. The material samples that arrived within 24 hours let us choose exactly what we needed. We feel they will give us many years of good service and found the "Stainguard" offered us some peace of mind when the kids are around."

Yours sincerely, D Morton 24 March 2011

"Just a quick note regarding our order which arrived within a 4 hour window. Obviously due to traffic etc. However the delivery team were very good, efficient and very polite considering their hectic schedule. As for the sofas.....just as we had hoped, perfect. (wife best pleased!) We will not hesitate to recommend Sofas and Stuff in the future. Once again thanks for all your work on our order."

Thank you, Sandra 23 March 2011

"Yes, I do love my sofa! I was very nervous ordering a sofa online but I took care and asked for advice from the support staff who were very helpful. My sofa looks just like I expected it to, the fabric is gorgeous and the sofa as my daughter says," is very comfortable!" My grand-daughter loves it too and won't sit on the sofa to eat anything unless it is, "in a bowl as I don't want to make crumbs on Grandma's new sofa." We haven't said this to her, she came up with it herself, very sweet. The delivery men were everything you said they should be and I can't fault them at all. Very professional indeed and very pleasant! I would definitely recommend Sofas & Stuff to everyone and will buy from you myself in future."

Thank you, Sandra 23 March 2011

"Yes I received my sofa, and the delivery men were friendly and helpful-taking away all packaging and putting the legs on. The Sofa is lovely. I'm so pleased with my fabric choice and know that the sofa will be in my life for a very long time!"

Kind regards, Julia 21 March 2011

"I just wanted to say thank you. Your delivery team were lovely and helpful and on time! And, I love my new sofa."

Best regards, Valerie & David 21 March 2011

"We are delighted with our gorgeous new sofa - it suits the room perfectly and the speed with which you dealt with our order was fantastic. I really can't thank you enough for pulling out the stops to get it made in time for our engagement party! The delivery men were lovely too! We will be back - thinking of buying a matching one already....."

Best Wishes, Felicity 20 March 2011

"We are very happy with the sofa.The delivery went very smoothly, all was unwrapped, arranged and carried into the correct room. The guys were gone before I knew it! They were also very pleasant and not grumpy! Now we are looking forward to next weekend when we will have some time to sit on it! It looks stunning, we are just careful about what we bring into the sitting room and have to study the cleaning details!"

John & Marion 16 March 2011

Regards, Gabrielle 14 March 2011

"Very pleased with the comfortable sofas & the excellent delivery team who arrived when they said they would!"

Many thanks, Steve & Jane 14 March 2011

"We would certainly like to thank All at Sofas & Stuff for a very professional and pleasant service from beginning to end. The order / choosing process was easy, relaxed and informed with many choices of fabric, sofa size etc to choose from. Our new sofa was delivered on the day and at the time agreed. The two-man team were helpful and courteous. The sofa was placed exactly where it was needed (after a challenging route through our old house), and the feet were attached, rubbish cleared all with a minimum of fuss. The sofa itself exceeds our expectations. The construction is of a very high standard and it looks wonderful. So, a big thank you to all those involved. We would have no hesitation in recommending Sofas & Stuff to others - indeed we have already done so..."

Kate 14 March 2011

"Just to confirm that all went smoothly with the delivery - absolutely no complaints on any score, and I am thoroughly delighted with my new sofa and armchair. A big thank you to all concerned!"

John 10 March 2011

"Great product. Great delivery team. (I offered the loan of my E type but i don't think he believed me!)."

Thanks, Debbie 9 March 2011

"All went swimmingly. Am really impressed and love the sofa."

Best wishes, Kim 1 March 2011

"I had meant to write last week to thank you for my sofa but you know how the days disappear. The sofa was delivered exactly within the time slot specified by polite men who heaved it up the stairs (no mean feat I can assure you) and put it nicely in to place. The sofa is great, very comfy although the fabric is a shade lighter than I thought it would be based on the sample sent, but of course I've done that female thing of wishing I'd gone for a shade darker. However, after a week of the sofa being in the room I can't imagine wanting to change it. So a big thank you for your effiently, friendly and smooth service and for making my living room complete."

Many thanks again for your great service and product, Antonio 1 March 2011

"First of all I would like to just say that the sofa and chair was delivered well packaged and within the time frames quoted. Communication was excellent and I was kept well informed at all stages of the proposed delivery. The delivery staff were helpful and very professional and set up the sofa and chair as directed. They were both cheerful and nothing seemed like too much trouble for them. They allowed me time to check the product and what was even better took all the packaging away with them. Secondly the product I ordered was better than I imagined. The material was exactly as represented by the sample. It appears well made and is certainly very comfortable. Having purchased items from so called high street furniture stores in the past it is a refreshing change to deal with people that know what they are about and treat customer care as an important and integral part of their business. All in all I have been very satisfied with the entire service offered by your company. I have already recommended you to a friend of mine who is in the market for new furniture."

Best wishes, Kim 1 March 2011

"I had meant to write last week to thank you for my sofa but you know how the days disappear. The sofa was delivered exactly within the time slot specified by polite men who heaved it up the stairs (no mean feat I can assure you) and put it nicely in to place. The sofa is great, very comfy although the fabric is a shade lighter than I thought it would be based on the sample sent, but of course I've done that female thing of wishing I'd gone for a shade darker. However, after a week of the sofa being in the room I can't imagine wanting to change it. So a big thank you for your effiently, friendly and smooth service and for making my living room complete."

Regards, Evelyn 1 March 2011

I actually wanted to contact you to let you know how impressed I was with your delivery company. I commented to my husband that in the 12 years we've lived in London, this was by far the best experience I've ever had with a delivery company. They called me up a week before to let me know that the sofa would be delivered the following week; also that they would phone me the day before to organise a 2 hour window; and finally that they would call me half an hour before actual delivery on the day of delivery. What impressed me is that they actually DID all of the above (probably a first by any delivery company I've dealt with in London). The actual delivery went smoonthly and the entire experience was really positive. I only wish all delivery companies were this efficient."

Kind Regards, Martin and Karen 24 February 2011

"We took delivery of the sofas on Thursday last week as planned. Your drivers were early but waited for me as I was only expecting them at 3pm. I offered them the chance to deliver my sofas to my chosen spot (the back of my horse trailer!) and when I arrived home they had done this very neatly and efficiently. The sofas were still wrapped at this point but that was fine. On Friday and Saturday we drove to France with the trailer and then were able to place them in our chalet there. They are fabulous and fit perfectly and the colour is fun, warming, bright, cheerful yet cosy too. It goes perfectly and they are COMFY! Everything was in order. So I would like to thank you for your best efforts in accommodating our rather tight time schedule, you really did a sterling job and we are very satisfied. The sofas are good quality and robust and we look forward to many happy years with them. We would be happy to recommend you to our friends and family. You have provided a very efficient service - thank you."

Many thanks, Catherine 21 February 2011

"To all the team - Just to say that I am delighted with my sofa and overall I have been extrememly pleased with everyone at Sofas and Stuff . Fromthe outset, when I visited your showrooom and was met by friendly and knowledgeable staff, through to the delivery as promised in 6 wks. The guys who delivered were quick and did what they had to do, unpacking and positioning the sofa where I wanted it and removing the packaging. All in all, I would have no hesitation in recommending you."

Anna 21 February 2011

"The chaps who delivered our sofas were excellent; they helped me move existing furniture, suggested taking the sofas through the window so as to avoid potential damage from going round corners, and then shut me out of the living room so I couldn't get underfoot and fuss about things! Very friendly and made the baby smile too! Sofas most comfortable and settling in well."

Thanks for all your help, Beverley 21 February 2011

"I just wanted to send you a quick email to say thanks for all your help with our sofas. We still haven't moved in yet, hoping that the house will be finished by mid April so not long to go now. But the sofas are in place and we can't believe how beautiful they are. We had a little trouble with matching paint to the silver colour of the sofas but persevered and found one so the room is looking sumptious and cosy now. I have shown pictures of them to all my friends and they are incredibly jealous!!! So once again."

Marilynne 20 February 2011

"The sofa arrived bang on time; the delivery men were extremely nice, did all you say they should. The sofa itself is BLISSFUL and we are delighted with it. We will happily recommend you. We have been impressed by the way you kept in touch. It's been a pleasure to do business with you."

Thanks, Lindsey 19 February 2011

"Folks - the service was excellent. I was advised the day before that the delivery team would arrive between 12noon and 1400 - they arrived just after 1300 but rang beforehand to say that they were running about 10 minutes late. On arrival they checked with me what I was expecting - brought the sofa in and did everything necessary and were friendly and polite - asked if they needed to take shoes off etc..... Great stuff and I love my new sofa!"

Best wishes, Barbara & family 10 February 2011

"We are all delighted with the sofa - it looks great. Also the delivery team were excellent - on time, friendly and helpful. I can't fault your service from showroom to delivery - 5 stars! Please thank your staff for us. We were wondering whether it is possible to buy more of the fabric - Shannon Olive - as we'd like to recover a Victorian armchair in the same colour?"

Regards, Jenni & Terry 10 February 2011

"Chairs, Footstool and Sofa delivered safely yesterday. Just to say how pleased we are with the furniture, it looks fantastic and is very comfortable. We are delighted, thank you."

Thank you, Christopher 3 February 2011

"We are delighted with the sofas wich are very soporific. The delivery went extremely well. Most courteous and trouble free. The foreman certainly knew how to move sofas about and found an alternative way to get them into the required room by not taking the window out. It has been a great success."

Well done and thankyou, Jennifer 28 January 2011

"I have been without my computer for the whole of January and therefore have not been able to email you until now. Well trust me to order a sofa that almost had to come from one end of the country to the other,during the worst winter in decades! It was ordered for "Christmas delivery",but frankly I had resigned myself to it not arriving until after the new year given the road situation! But one afternoon at the end of November,in the middle of a heavy snowstorm there was a knock at my door. "Sofa" said the guy who was standing there,his clothes turning white before my eyes! Well wow! I have one complaint about my sofa-every time I lie down on it to watch TV,I fall asleep!!! 1st class service,beautifully made sofa,comfort+++,friendly staff on the end of the phone."

Many thanks, Sarah 3 January 2011

"Just to let you all know we are absolutely delighted with our new chair it is wonderfully comfortable and looks fantastic - all in all we are very pleased."

Maria 3 January 2011

"Just a quick note to say that we are delighted with our new sofa and chairs, they were delivered in time for Christmas despite the wintry weather, and they look lovely in our new room. Well done, Sofas and Stuff!"

Many thanks, Eileen & John 2 January 2011

"We would like to tell you how delighted we are with our new sofas, the delivery men were very punctual and set all the furniture out for us without any trouble, they also cleared up every piece of packing. We would have no problem in recommending your company to our friends.