Delivery Time
Delivery in around 5 weeks*. If we are making something special for you, please add an extra two weeks to this lead time.
Even sofa experts need a few days off in the summer to get away from the English weather, so after 27th May please add an extra 10 days onto your lead time.
Delivery Time Slots
A week before your delivery you will receive a call from our warehouse to tell you the day we will be arriving. We then give you a second call, or if we have a mobile number, a text, the day before, to tell you the two hour time slot for your delivery. Should anything untoward occur and we are running late, the drivers assistant will of course ring you again to keep you informed.
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Delivery Costs
Mainland England £49, Wales £69, Scotland £98. Offshore UK and Ireland, please give us a ring and we will recommend a delivery partner for you.
We store orders in our warehouse for a maximum of three weeks only. After three weeks we charge all customers £8 per item per week.
Returns Policy
If it's not the perfect sofa, or for that matter the perfect chair, sofabed, chaise or footstool for you, we take it (or them) back, for free, and give you a refund. Guaranteed.
This applies to all sofas and chairs in fabrics and colour ways, displayed on our website, only - ie, it does not apply to designer or wholesalers fabrics that you may have specifically chosen from one of our showrooms.
Unfortunately corner units that are made or assembled especially for you are non-returnable, non-refundable.
*Subject to fabric availability.
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