Ms Wilson, August 2014
Beautiful showroom,fab location - with lovely sofas
Very helpful and attentive staff with a great selection of sofas.
Mine was delivered, when they said it would be and I love it.
The only criticism I have - is with the delivery company, they were polite to me, but not to my builders - so for me, it was a little scary.
But I would definitely recommend this company and I would buy from them again, In fact I am buying another sofa from them.
Mrs Sadlier, July 2014
The team were very helpful when I arrived hungover on a Snnday afternoon and they helped (slowly) to talk me through their range and options. Can you imagine my delight when they advsied I could have the length and width made to measure at a small incremental cost. 4 - 5 weeks later the sofa has been delivered and has exceeded my expectations - although wish I would stop fallign asleep on it at night!!!
L Beaumont, June 2014
Excellent sofas combined with excellent service
Excellent sales team in Fulham who have been extremely helpful on both this occasion and previous occasions. Sofas are extremely good quality and so far have lasted well. Follow up service is good apart from the fact that there seems to be a lack of communication as to when the sofas are actually being delivered. This may be because I had cushions arriving later and no body seemed quite clear as to when they would be arriving. The cushions also came in two deliveries which seemed a little bizarre!! I like the chatty emails confirming when stuff was going to be delivered etc. Nice touch!!
Suzie Wingrove, May 2014
Perfect in every way
From the start, the service could not have been better.
Excellent advice, friendly and the most delicious coffee and
biscuits to help make the final decision even easier.
Delivery was on time and efficient.
Sofa is beyond what we had expected - stunning to look at, so
comfortable to sit in and fits in the room perfectly.
Thank you sofas & stuff - I have been recommending you to
Jane, April 2014
Very happy with service from start to finish and love the sofa
Stuart Huke, March 2014
Great service, great product and exceeded my expectations -
British is best!
The customer experience was first rate, right from when we first
walked into the showroom until the delivery of the sofa. The staff
were friendly, attentive, gave great advice and made great tea and
biscuits. There was no hard sell, we were given plenty of options
which ensured we got the right sofa. We were sent swatches which
was great to get an idea of how it would look. The estimate for
build and delivery was 7 weeks but it came in less than five,
superb stuff! The sofa is amazing quality, feels so comfy and makes
the room look superb. So pleased. My only criticism is that the
sofa's don't come with attaching plates which means they can slip
from position, i think they would benefit from having these fitted
as standard . All in all one of the best buying experiences I have
had and the product is great, can't rate highly enough and will be
recommending to friends and family.
Mr Beeby, February 2014
Fantastic build quality and service!
Having spent over £1000 the year before buying a sofa from DFS I
was quite keen to make sure that I didn't make the same mistake
again. On a recommendation from a friend we decided to give Sofas
and Stuff a look, we liked the idea of there being lots of
different styles and designs that we could try out and then choose
the relevant fabric etc.
The moment we arrived we were made to feel totally welcome and
at ease, there were no push sales people and we were allowed to
look round at our leisure. The staff were extremely warm and
welcoming and very friendly. Once we chose the sofa my wife decided
on fabrics and we paid and left. 8 weeks later the sofa arrived
with some extremely helpful delivery people and so far we are
pleased with that fantastic quality and feel. I'm sure we will get
many years use, even with 3 small smelly children and a massive
smelly dog. Would highly recommend.
R & D, January 2014
excellent service from start to finish
Sales staff were very helpful and attentive. Delivery was
totally on time and delivery men very helpful. Great quality
sofa... definitely worth a visit.
Sheena, November 2013
Received my sofas last Friday by a Glasgow delivery
company. The drivers were fantastic so nice obviously did
what they had to do but were just so pleasant.
My sofas 100/100 - they are fantastic everything I wanted and
From my 5/6 visits to the shop in Edinburgh (great girls) with
no hassle to buy just patience with me over materials etc to the
lovely glass of chilled sauvignon when I ordered.
Thanks Sofas and Stuff for service from start to finish.
Darian, November 2013
In love with my sofa!!!
Sofas and Stuff have a warm environment in which to browse and
test their sofas and beds, they have a large selection of fabric
samples, and wonderfully helpful staff. Our sofa is just lovely,
and I couldn't be happier! It was very reasonably priced for such a
brilliant piece of furniture....the only problem with the whole
experience is I want to go back and refurnish our whole house!
Jay, April 2013
A friend recommended Sofas and Stuff and I managed to get my husband to the showroom near Tunbridge Wells one weekend. We ordered a large corner sofa with contrast piping which made all the difference aesthetically and we are delighted with it. The staff were really helpful and we even sat down and had a cup of tea! The selection was vast, the ordering process painless and the delivery guys were professional, on time and even moved my old sofas into an adjoining room.
Tim, March 2013
‘We looked and looked for the right sofa for us, trying a lot of the usual high street places, from the lower mid-range to almost the very top. But it was only when we found Sofas and Stuff that we felt we had found everything we wanted in the one place. We did our initial research online and then visited the Hungerford showroom (3 times!). The staff couldn't have been more helpful (or patient). The experience was great and the sofas (we bought two in the end - and not the two we set out to buy!) are both great.
‘The whole Sofas and Stuff experience helped make the sofas feel immediately special when they arrived. We have already recommended S&S to everyone we know...’
Helen, August 2012
We visited the Eridge showroom: the staff were very helpful and polite (understanding of three lively children) despite our procrastination and revisiting of the quotes. Our sofa arrived when promised and the delivery men were very efficient and tidy (despite the torrential rain). The sofa is wonderful and was much admired by friends. Very pleased we bought our (Hambledon) sofa
back to top
Sarah, March 2012
Just wanted to say the sofa has arrived - its fabulous, I have enclosed some photos as requested - I'm so pleased we went for this colour in the end, thank goodness! Also it arrived with dark feet not light - but actually we like the dark ones so please don't bother swapping - i will phone the office too. Thanks to you and your colleagues for all your help, advice and patience, we will certainly be back for our other room in due course. Meanwhile we continue to speak of your company in the highest terms to anyone one who will listen!